Student Handbook - School of Business and Economics - Maastricht ...

Student Handbook • Practical Guide
15.2 Phones
Making a phone call in or to the Netherlands is quite simple. Here are the basic rules for
recognising phone numbers.
A typical phone number in Maastricht looks like this: +31 (0)43-329 17 82
Country code +31 (the Netherlands)
Area code (0)43 (Maastricht)
Number 324 58 63
In order to dial this number from WITHIN the Netherlands, you would leave out the country
code (+31) and include the zero: 043 - 324 58 63
To dial this number from OUTSIDE the Netherlands, start with two zeros, and then dial the
country code, and SKIP the zero in brackets: 0031 43 324 58 63
These rules are the same for mobile phones, where a number would read:
+31 (0)6 - 24 35 86 36
Decoding phone numbers
• +31 Any number starting with 0031 is a phone number in the Netherlands.
• +32 Any number starting with 0032 is a phone number in Belgium
• 043 All numbers with a 043 area code is a Maastricht land line
• 06 All numbers starting with a 06 are mobile phone numbers.
• 0900 These numbers will charge you extra for calling. They are often used for information
lines, as well as government offices. A recording will tell you before you are
connected how much you will be charged each minute for calling that number.
• 0800 These numbers do not charge, but if you call from a mobile it may still cost you
minutes, so be careful.
Note: All phone calls (including local calls) cost money. Even in the Guest House, when calling
one of your neighbours, you are charged. Moreover, local calls, regional calls or calls to
mobile phones and foreign countries all have different rates.
15.3 Pay phones
To call abroad from the Netherlands, dial 00 followed by the international country
code. Most public phone boxes require telephone cards of € 5, € 10, € 11 from the major
telephone operator KPN. These are available at post offices, news agents and bookshops.
Confusingly, public phones at train stations work with a different card (from Telfort).
These phones accept both coins and cards, available at the station (€ 4.50).
Note: If you would like to have your own phone, we advise you to buy a so called prepaid
mobile phone. There are several shops in the city centrum where you can by prepaid phones.
15.4 Fax
Sending a fax for private purposes is not possible within the university. However, you can
send your faxes at the central Post Office, Statenstraat 4 (near the Vrijthof Square).
Practical Guide • Student Handbook
Prices of sending a fax depend on the size of your document and the destination to which
you want it sent. If you want to send a fax at the Post Office, you need a telephone card.
Make sure your card holds enough units.
Note (for exchange students): If you have to send a fax to your home university concerning
your exchange in Maastricht, it is possible to send it at your International Relations Office.
15.5 E-mail
You can check your email at the university, but you can also go to Centre Céramique (the
public library located on Avenue Céramique 50). Centre Céramique offers free use of a
high speed wireless internet connection. Bring your own laptop to enjoy the benefits of
access to the library’s databases and working at a quiet work station. You do not have to
be a member of the library.
15.6 Post packages
If you would like to send some luggage to your home country you can go to one of the
post offices.
Opening hours
STATENSTRAAT 4, 6211 TB Maastricht STATIONSTRAAT 60, 6221 BR Maastricht
(Near the Vrijthof Square) (Near the Central Station)
Monday 10:00 - 18:00 hrs. Monday 12:00 - 17:30 hrs.
Tuesday 09:00 - 18:00 hrs. Tuesday 09:00 - 17:30 hrs.
Wednesday 09:00 - 18:00 hrs. Wednesday 09:00 - 17:30 hrs.
Thursday 09:00 - 18:00 hrs. Thursday 09:00 - 17:30 hrs.
Friday 09:00 - 18:00 hrs Friday 09:00 - 17:30 hrs.
Saturday 10:00 - 13:30 hrs. Saturday 10:00 - 16:00 hrs.
Sunday CLOSED Sunday CLOSED
BRUSSELSEPOORT 5, 6216 CE Maastricht
(Near the main guesthouse)
Monday 11:00 - 17:30 hrs.
Tuesday 09:00 - 17:30 hrs.
Wednesday 09:00 - 17:30 hrs.
Thursday 09:00 - 17:30 hrs.
Friday 09:00 - 17:30 hrs.
Saturday 10:00 - 13:30 hrs.
Sunday CLOSED
Sending international mail is divided according to destination: within Europe or the rest
of the world. It is possible to send your packages with a Standard Service, a Priority Service
or an Extra Fast or Extra Secure Service. The cost and duration for your package to arrive
depends on the destination and on the chosen service.
There are special low rates if you would like to send your books (2-5 kg). Please refer to the
post office for more information about this.
P76 P77