The Sikh Turban: Post-911 Challenges to This Article of Faith
The Sikh Turban: Post-911 Challenges to This Article of Faith
The Sikh Turban: Post-911 Challenges to This Article of Faith
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<strong>The</strong> requirement that Sambo’s restaurant managers be clean-shaven is<br />
tailored <strong>to</strong> actual business needs, has a manifest and demonstrable relation<br />
<strong>to</strong> job performance, and is necessary <strong>to</strong> the safe and efficient operation <strong>of</strong><br />
Sambo’s Restaurants. 182<br />
<strong>The</strong> Sambo’s case is significant because it considered important evidence<br />
“prov[ing] that a significant segment <strong>of</strong> the consuming public would not accept restaurant<br />
employees with beards.” 183 <strong>The</strong> appearance-employment discrimination cases are<br />
particularly salient after 9/11. In 2003, the Subway fast-food chain, for example, began<br />
<strong>to</strong> “crack down” on <strong>Sikh</strong> men (many <strong>of</strong> whom are s<strong>to</strong>re owners) appearing in front <strong>of</strong><br />
cus<strong>to</strong>mers with their turbans on, saying that the turban does not “present a pr<strong>of</strong>essional<br />
image,” and requiring employees <strong>to</strong> wear black hats or visors instead. 184<br />
Subsequent <strong>to</strong> Sambo’s, however, several courts declared that preferences for<br />
personal appearance when an employee is dealing with the public are insufficient <strong>to</strong><br />
defend a Title VII claim. 185 In addition, in a pamphlet published after 9/11, the EEOC<br />
clarified that employment decisions cannot be based on cus<strong>to</strong>mers being uncomfortable<br />
with religious attire. In an example, in the pamphlet the EEOC noted:<br />
Narinder, a South Asian man who wears a <strong>Sikh</strong> turban, applies for a<br />
position as a cashier at XYZ Discount Goods. XYZ fears Narinder’s<br />
religious attire will make cus<strong>to</strong>mers uncomfortable. What should XYZ do?<br />
182 Id.<br />
183 Brier<strong>to</strong>n, Reasonable Accommodation, supra note 171.<br />
184 See Jill Mahoney, <strong>Sikh</strong> says Fast-Food Boss Banned ‘Diaper’ on Head, GLOBE AND<br />
MAIL, Dec. 11, 2003, available at<br />
http://www.globeandmail.com/servlet/s<strong>to</strong>ry/RTGAM.20031211.wturban1211/BNS<strong>to</strong>ry/N<br />
ational/.<br />
185 See Bryan P. Cavanaugh, September 11 Backlash Employment Discrimination, 60 J.<br />
MO. B. 186, 192 (2004) (citing Craft v. Metromedia, Inc., 766 F.2d 1205, 1214 (8th Cir.<br />
1985); Lam v. Univ. <strong>of</strong> Hawaii, 40 F.3d 1551, 1560 n.13 (9th Cir. 1994); Platner v. Cash<br />
& Thomas Contrac<strong>to</strong>rs, Inc., 908 F.2d 902, 905 n.5 (11th Cir. 1990)). <strong>This</strong> commenta<strong>to</strong>r<br />
noted that, “a restaurant’s cus<strong>to</strong>mers’ anxiety about the manager’s Middle Eastern<br />
appearance cannot justify national origin discrimination, even with a clear link between<br />
the manager’s Middle Eastern national origin and the loss <strong>of</strong> revenue. Although one may<br />
empathize with these employers, the law does not permit cus<strong>to</strong>mers’ bias <strong>to</strong> justify an<br />
employer’s unlawful discrimination.” Id.<br />
33