Operating Instructions Blu-ray Disc Player DMP-BD35 - Panasonic

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RQT9243 or RQT9350
Troubleshooting guide
Card Page
The capacity of the SD card ≥ When a BD-Video that supports the virtual package is used, and an SD card is in 21
decreased.
the slot, data may be written to the SD card. Erase the data by using “BD-Video
Data Erase”, format the card or use a new card.
MPEG-2 motion pictures
and music on an SD card
cannot be played.
The contents of the card
cannot be read.
Network
I can’t connect to the
network.
Other difficulties with playback
Audio and video
momentarily pause.
Picture-in-picture is not
played with BD-Video.
The virtual package is not
played with BD-Video.
Alternative soundtrack and
subtitles cannot be
selected.
≥ Data that can be played from an SD card are AVCHD and JPEG data. 7
≥ The card is not compatible or the contents on the card may be damaged.
≥ Turn off and then turn on the unit again.
≥ Are you subscribed to high speed internet connection? Check that the LAN cable
is properly connected.
≥ Have you plugged a telephone cord into the LAN terminal on this unit? Connect
with a straight LAN cable.
≥ Confirm the power for the modem or broadband router is turned on.
≥ Confirm the network settings. Follow any instructions you may have received from
your ISP (Internet Service Provider) and make changes to the settings.
≥ Are the broadband router settings correct? Read the operating instructions for the
broadband router.
≥ Is the broadband router and/or modem connected correctly ? Check the operating
instructions for each device and connect accordingly.
≥ Check the “Network” and “BD-Live Internet Access” settings.
≥ This occurs between playlist chapters or scenes ([AVCHD]).
≥ When playing a title recorded on both layers, the unit automatically switches
between layers and plays the title in the same way as a normal program.
However, video and audio may momentarily cut out when the unit is switching
layers.
≥ Confirm whether the disc supports picture-in-picture. —
≥ Confirm whether the disc supports the virtual package.
≥ The inserted SD card does not have sufficient available capacity.
≥ The SD card is write-protected.
≥ Sub contents copied to an SD card are provided by the disc producer as a part of
the BD-Video content. Even if you record images and audio onto an SD card, it
cannot be played as a virtual package.
≥ The languages are not recorded on the disc.
≥ You may not be able to use the on-screen menu to change the soundtrack and
subtitles on some discs. Use the disc’s menus to make changes.
No subtitles. ≥ Subtitles are not recorded on the disc.
≥ Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.
≥ When progressive output is on, closed captions cannot be displayed.
The subtitles overlap closed
captions recorded on discs.
The resume play function
does not work.
≥ Turn off the subtitles or turn off the closed caption setting on the TV. 28
≥ Memorized positions are canceled when
–pressing [∫] several times.
– opening the disc tray.
≥ The resume play function may not work depending on the disc.
≥ [BD-V]: On BD-Video discs including BD-J, the resume play function does not work.
7
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14
14
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30, 33
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21
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7
21
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19
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28
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