Nortel BCM 3.5 Handbook - Digitcom

• Retail chains
• Discount stores.
Medium-sized, Multisite Businesses
The BCM provides the integrated voice and data solutions that larger retail outlets, such as
grocery, general retailing and home improvements, may be considering. Furthermore, with its
high level of reliability and ease of use, the BCM accomplishes this integration while protecting
the customer’s investment for the future.
Standalone, Single-site Customers
Companies seeking the competitive advantage of advanced customer service, and ecommerce
options, appreciate the robust and future-proof performance BCM offers with its sophisticated
voice telephony and Internet access.
Any company with 16 to 200 users in a single location can use this product to optimize their
telecommunications and data computing activities.
Examples of medium-sized and small business customers include:
• Law offices
• Real estate firms
• Travel agencies
• Schools
• Small manufacturing companies.
Vertical Markets
BCM offers a best-in-class, complete, converged voice/data solution to enterprise small sites
across all industries. There are, however, key features and applications that make BCM an
attractive solution for the following specific industries:
• Education – The built-in capability of BCM is very appealing to the K-12 market with the
drive to “wire” classrooms for Internet access. And, as they wire for Ethernet, they can use
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