Nortel BCM 3.5 Handbook - Digitcom

enhanced to support other popular third-party email packages. This adds additional strength to the
overall simplification of an extremely powerful product.
Multiple BCM systems within a network can be efficiently managed using the BCM Network
Configuration Manager (NCM) tool. This powerful server/client software running at a central
operations center allows programming changes to be distributed to all BCM systems or to groups
of BCM systems within the network. Programming changes can be scheduled for distribution at
off-peak hours. Changes made to the BCM systems within a network include auto attendant and
call center greetings, auto attendant schedules, custom call routes, IVR scripts and keycodes.
Future-Proofed Networks
Potential customers are concerned about investment protection and their ability to strategically
place themselves in a solid, viable position for the technologies of tomorrow. The BCM has
evolved to support IP telephones and to integrate with leading-edge networking technologies such
as virtual private networks (VPN). BCM is aligned with Nortel Networks Succession Strategy,
guaranteeing a smooth migration path to pure IP solutions. When this migration strategy and
vision towards IP is combined with the BCM architecture and its ability to support numerous
PSTN connections points (BRI, PRI, T-1, E-1 or analog), it is not difficult to demonstrate that
this product is intended for investment protection and long-term product and service viability.
Data Capabilities
BCM provides a combination of routing services. IP routing is provided via static routing, RIP,
RIP2 and open shortest path first (OSPF). BCM supports both basic and stateful packet filtering
to provide security when passing packets. Five proxy firewall systems (HTTP, SOCKS, IPX-
WINSOCK, NAT, PAT and DNS) are supported.
BCM also provides a number of services that enhance IP routing and IPX support via the local
area network (LAN) segment. Network Address Translation(NAT) (NAT) allows address
allocation that provides for routing stability and network scalability. DHCP provides automatic
assignment of IP addresses and BCM has a built-in DHCP Relay Agent to allow pass-through of
DHCP traffic to and from LAN connected devices. DNS maps easy-to-remember names to IP
addresses and Web caching allows multiple users to share information downloaded from the
Internet.
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