HP ProCurve Networking Datasheets - Moonblink
HP ProCurve Networking Datasheets - Moonblink
HP ProCurve Networking Datasheets - Moonblink
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<strong>HP</strong> <strong>ProCurve</strong> Customer Care<br />
<strong>HP</strong> <strong>ProCurve</strong> warranty and support<br />
<strong>HP</strong> <strong>ProCurve</strong> networking products come with<br />
warranties you would expect from <strong>HP</strong>.<br />
• <strong>HP</strong> <strong>ProCurve</strong> Lifetime Warranty ♦ features next-business-day<br />
advance replacement.<br />
• <strong>HP</strong> <strong>ProCurve</strong> warranty includes coverage for fans and power<br />
supplies.<br />
• Software release notification is provided upon registration on<br />
the My.<strong>ProCurve</strong>.com Web site.<br />
• Limited electronic or telephone support is available from <strong>HP</strong>.<br />
For details about the support provided and the period during<br />
which support is available, refer to the <strong>HP</strong> Web site:<br />
www.procurve.com/support. Details about the software<br />
releases provided and the period during which software<br />
releases are available can also be found at this Web site.<br />
• For details about how to contact <strong>HP</strong> <strong>ProCurve</strong> technical<br />
support, refer to the <strong>HP</strong> Web site:<br />
www.procurve.com/contact-support<br />
<strong>HP</strong> <strong>ProCurve</strong> services<br />
<strong>HP</strong> provides a full range of services to meet the end-to-end<br />
networking needs of our customers. Network lifecycle services<br />
form the core foundation of network consulting, assessments,<br />
planning, design, integration, deployment, and management.<br />
These can be purchased on a standalone basis or can be used<br />
to deliver solutions throughout the network, spanning network<br />
security/<strong>HP</strong> Adaptive Infrastructure and Data Center<br />
<strong>Networking</strong> Services, as well as wireless/mobility solutions.<br />
The <strong>HP</strong> <strong>ProCurve</strong> Lifetime Warranty ♦ provides robust ongoing<br />
network support. Because many customers have advanced<br />
support needs, <strong>HP</strong> offers a wide range of optional services to<br />
increase uptime, protect your technology investment, and<br />
assist you with services such as:<br />
• 24x7 phone support for hardware and software<br />
• Onsite technical engineer for hardware response<br />
• Direct access to support experts<br />
• Account management support<br />
• Installation and Startup Services<br />
Choose <strong>HP</strong> Services when you want to upgrade or extend your<br />
warranty coverage. <strong>HP</strong> can also provide integrated support for<br />
your entire IT infrastructure, including networking, servers, and<br />
storage, to help you grow your business with expert support<br />
that is affordable, personal, and scaled to your needs.<br />
♦<br />
For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products and their related series modules have a one-year hardware<br />
warranty with extensions available: <strong>HP</strong> <strong>ProCurve</strong> Routing Switch 9300m Series, <strong>HP</strong> <strong>ProCurve</strong> Switch 8100fl Series, and <strong>HP</strong> <strong>ProCurve</strong> Network Access Controller 800. The following hardware mobility<br />
products have a one-year hardware limited warranty with extensions available: <strong>HP</strong> <strong>ProCurve</strong> M111 Client Bridge, <strong>HP</strong> <strong>ProCurve</strong> MSM3xx-R Access Points, <strong>HP</strong> <strong>ProCurve</strong> MSM7xx Mobility and Access<br />
Controllers, <strong>HP</strong> <strong>ProCurve</strong> RF Manager IDS/IPS Systems, <strong>HP</strong> <strong>ProCurve</strong> MSM Power Supplies, and <strong>HP</strong> <strong>ProCurve</strong> 1-Port Power Injector. Disk drives in the <strong>HP</strong> <strong>ProCurve</strong> ONE Services zl Module have a<br />
five-year hardware warranty. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the <strong>ProCurve</strong> Software License, Warranty, and Support booklet at<br />
www.procurve.com/warranty.<br />
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