GigE Vision Software & Firmware Installation - JAI Pulnix

GigE Vision 

Software & Firmware 

SW Verison 2.3.1_RC1 – FW Version 0.9.2 

Document Version:C 

Document P/N: 10498

GigE Vision SW & FW Installation 

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iii


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iv 

Disclaimer


Manufacturer is : 

JAI, Inc. 

625 River Oaks Parkway, San Jose, CA 95134. 

Tel: (408) 383-0300 

Tel: (800) 445-5444 

Fax: (408) 383-0301 

E-mail: imaging@jai.com 

www.jai.com 

GigE Vision is a trademark of the Automated Imaging Association (AIA) for their camera interface 

standard for the Gigabit Ethernet communications protocol. 

GenICam is a trademark of the Automated Imaging Association (AIA) for their XML based camera 

control interface, meant to operate with all types of cameras. 

Windows XP® is a registered trademark for the Microsoft operating system. 

Other product and company names mentioned herein may be the trademarks of their respective 

owners. 

Disclaimer 

v


Table of Contents 

1 Introduction ............................................................................................ 9 

1.1 Process Overview ...................................................................................... 9 

2 Uninstall Previous Drivers and Software .......................................................... 11 

2.1 Uninstall network drivers............................................................................ 11 

2.2 Uninstalling the previous versions of Cam2Net .................................................. 14 

3 Updating the Camera Firmware .................................................................... 15 

3.1 Preparing the update process....................................................................... 15 

3.2 Performing the update............................................................................... 16 

4 Installing New Software.............................................................................. 20 

4.1 Preparing the Cam2Net software .................................................................. 20 

4.2 Install the eBUS Driver Suite ........................................................................ 20 

4.3 Install the IP Engine Suite ........................................................................... 22 

4.4 Installing eBUS Drivers ............................................................................... 22 

5 Using Coyote in GenICam Mode..................................................................... 28 

5.1 Getting started........................................................................................ 28 

6 Troubleshooting....................................................................................... 31 

6.1 Jumbo Frames......................................................................................... 31 

6.2 External Trigger Signal and Pulse Generator Control ........................................... 31 

6.3 GPIO Replaced by PLC ............................................................................... 31 

6.4 Firmware Restore..................................................................................... 31 

6.5 Ethernet Camera is not Detected .................................................................. 33 

vi 

Table of Contents


List of Figures 

Figure 1. The driver tool launch shortcut. ................................................................... 11 

Figure 2. The Drivers tab displays all network drivers. .................................................... 11 

Figure 3. Changing Intel PRO/1000 Drivers................................................................... 12 

Figure 4. The Device Class becomes Ethernet. .............................................................. 12 

Figure 5. Locating a Filter Driver .............................................................................. 12 

Figure 6. Uninstall any Filter Drivers. ......................................................................... 13 

Figure 7. Checking the NIC MAC address...................................................................... 13 

Figure 8. Click the Remove button to uninstall Cam2Net.................................................. 14 

Figure 9. Click Yes to uninstall all Cam2Net related software. ........................................... 14 

Figure 10. The firmware update downloads as a zip file or “compressed” folder. ..................... 15 

Figure 11. Right click on the zip file, to unzip to a folder on the desktop. .............................. 15 

Figure 12. The IP Engine Selection Screen ..................................................................... 16 

Figure 13. The IP Engine Selection Window with the IP address configured. ............................ 18 

Figure 14. A firmware installation window shows the upgrade progress.................................. 18 

Figure 15. The refreshed IP ENgine Selection Window....................................................... 19 

Figure 16. Cam2Net 2.3.x.x installation selection screen................................................... 20 

Figure 17. Proposed installation location. ..................................................................... 21 

Figure 18. The Choose Folder Window helps determine an installation path. ........................... 21 

Figure 19. Pleora Driver Shortcut ............................................................................... 22 

Figure 20. Driver Installation Tool. ............................................................................. 22 

Figure 21. The Driver Listing ..................................................................................... 23 

Figure 22. An installation bar shows the driver update progress........................................... 23 

Figure 23. The Logo Test warning screen . .................................................................... 24 

Figure 24. Driver updates require a reboot.................................................................... 24 

Figure 25. Driver Tool Shortcut .................................................................................. 25 

Figure 26. Update Drivers Window .............................................................................. 25 

Figure 27. Restart after updating drivers. ..................................................................... 26 

Figure 28. Advanced Driver Listing.............................................................................. 26 

Figure 29. Reboot .................................................................................................. 27 

Figure 30. Coyote Shortcut ....................................................................................... 28 

Figure 31. Connecting to the network using Coyote. ........................................................ 28 

Figure 32. The IP Engine Selection Screen ..................................................................... 29 

Figure 33. The Use GenApi check-box provides GigE Vision access. ....................................... 29 

Figure 34. The Configure button becomes active............................................................. 30 

Figure 35. The controls are similar to the JAI, SDK GenICam............................................... 30 

Figure 36. PLC access Cam2Net 2.3.x.x ........................................................................ 31 

Figure 37. Restore Package ...................................................................................... 32 

Figure 38. Creating a Directory.................................................................................. 32 

Figure 39. The directory contains three files.................................................................. 32 

Figure 40. The Restore Window shows the device number and version................................... 33 

Figure 41. The software requires minor entries to restore previous firmware. ......................... 33 

Figure 42. Check for internet access. .......................................................................... 34 

Figure 43. Accessing the Firewall ............................................................................... 34 

Figure 44. Turning off the Firewall ............................................................................. 35 

List of Figures 

vii


GigE Vision Software & Firmware Installation 

1 Introduction 

GigE Vision compliant cameras use an interface convention overseen by the European Automated 

Imaging Association (AIA). This interface is recognized by GigE compliant software regardless of who 

built the camera or wrote the software. With the adoption of the GigE standard it is necessary to update 

the firmware inside some JAI, Inc. Gigabit Ethernet cameras to be GigE Vision compliant. This upgrade 

brings the cameras into compliance with the standard and allows proper access to GigE Vision control 

software. 

Note: Cameras labeled as JAI PULNiX and PULNiX are JAI, Inc. products. This update applies to any JAI 

GigE cameras with model numbers beginning with TM, TMC, RM, or RMC. 

1.1 Process Overview 

JAI offers several models of Gigabit Ethernet cameras that were originally conceived before the final 

GigE Vision and GenICam interface standards were ratified. These cameras can be configured to deliver 

Gigabit Ethernet output that is fully-compliant with the latest GigE Vision and GenICam standards. 

Alternatively, they can be configured to provide backwards compatibility with applications and 

environments developed before the final standards were ratified (applications may need to be 

recompiled to work with newer camera control software). 

This installation guide provides instructions for configuring your TM, TMC, RM, or RMC GigE camera in 

the manner that best meets your needs. The process is as follows: 

For users wanting full GigE Vision and GenICam compliance… 

• If your PC contains any previously-installed Cam2Net software: 

• Restore the GigE network interface card (NIC) to the Windows driver. 

• Uninstall all filter and high memory drivers. 

• Obtain the MAC address of the GigE NIC. 

• Uninstall the older Cam2Net version software 

• Download and run a camera-specific Updater package to update the camera firmware. 

• Download and install on your PC the GigE Vision / GenICam control software of your choosing – either 

the Cam2Net version 2.3.1 software with the eBus driver, the JAI SDK and Control Tool, or a thirdparty 

GigE Vision / GenICam software package. 

Note: The preceding process can also be used to update older JAI GigE cameras (with model numbers 

beginning with TM, TMC, RM, or RMC) to full GigE Vision / GenICam compliance. 

Introduction 9


For users wanting backwards compatibility with older GigE applications and environments… 

• If your PC contains any previously-installed Cam2Net software: 

• Restore the GigE network interface card (NIC) to the Windows driver. 

• Uninstall all filter and high memory drivers. 

• Obtain the MAC address of the GigE NIC. 

• Uninstall the older Cam2Net version software 

• Download and install on your PC the Cam2Net version 2.3.1 software with the eBus driver. 

The remainder of this document provides step-by-step instructions that can be used for either of these 

processes. 

10 Introduction


2 Uninstall Previous Drivers and Software 

Note: This section applies if you are installing your new camera control software on a PC that 

contains a previously-installed version of the Cam2Net software. If you are installing on a PC 

which contains no previous Cam2Net software, skip directly to section 3 (page 7). 

2.1 Uninstall network drivers 

Uninstall older versions of drivers and Cam2Net. Since the Driver Installation Tool is lost after the 

newest Cam2Net installation, begin by checking current network drivers to be sure the desired 

software is in place. After you uninstall Cam2Net 2.2.x.x it is more difficult to access these drivers. 

To begin the process: 

• Disconnect all attached cameras. 

• Launch the High Performance driver 

-Launch the Cam2Net Driver Installation Tool from the desktop 

Figure 1. 

The driver tool launch shortcut. 

• The Driver Installation Tool displays all network drivers installed on the computer system. 

• Click on the Drivers tab to view the network driver listing. 

Figure 2. The Drivers tab displays all network drivers. 

The specialized tabs provide more options than the driver tab. Click on the Pro1000 Adapters tab to 

uninstall the high performance driver. 

Uninstall Previous Drivers & Software 11


• Right click the adapter listing to open a replacement menu. 

• Click on “Install Intel Network Driver” to replace the high performance driver. 

• Uninstall the Intel PRO/1000 Grabber Adapter. 

Figure 3. 

Changing Intel PRO/1000 Drivers 

• After the replacement completes, the listing changes on the Driver Installation Tool. The Device 

Class goes from Grabber Device to Ethernet. 

• The Pro 1000 Adapter change replaces the high performance driver with an ethernet driver. 

Figure 4. 

The Device Class becomes Ethernet. 

• The same Cam2Net Driver Installation Tool allows you to uninstall a Filter driver. 

• Click on the Universal IP Filter Driver tab. This tab displays any filter drivers located on the 

system. In this example the Broadcom filter driver is supplied. 

Figure 5. 

Locating a Filter Driver 

• Remove the filter driver by clicking on the Uninstall Filter Driver button. 

12 Uninstall Previous Drivers & Software


Figure 6. 

Uninstall any Filter Drivers. 

• After restoring the ethernet driver to the original network interface card’s manufacturer’s 

driver, find and write down the MAC address of the GigE interface. 

• Open a command window and type getmac to view the MAC addresses of NICs installed on 

the computer system. 

-In this instance the top MAC address in Figure 7 shows the NIC card that runs the internet on the 

computer. The disconnected address is for the NIC card that has the high performance driver used 

to run GigE cameras. 

Figure 7. 

Checking the NIC MAC address. 

Uninstall Previous Drivers & Software 13


2.2 Uninstalling the previous versions of Cam2Net 

To remove the previous versions of the Cam2Net software from a Windows XP system, click on 

the Start button and select the Control Panel. Inside the Control Panel double-click on Add or 

Remove Programs. Locate all installations of Cam2Net and click on the Remove button. 

Figure 8. 

Click the Remove button to uninstall Cam2Net 

• The uninstall process asks if all software should be removed. Select Yes. 

Figure 9. 

Click Yes to uninstall all Cam2Net related software. 

14 Uninstall Previous Drivers & Software


3 Updating the Camera Firmware 

Note: This section applies if you are configuring your camera for full GigE Vision & GenICam 

compliance. If you are configuring your camera for backwards compatibility to older GigE 

applications and environments, you should skip directly to Section 4 (page 10). 

3.1 Preparing the update process 

• Download the appropriate camera firmware Updater from the JAI, Inc. website support section at 

www.jai.com. The TM-1327GE camera is used in this illustration. Note: the correct Updater package 

for you depends on the model number of your camera AND the manufacturing date, which is printed 

on the label on the bottom of the camera. 

• Unzip the folder to the desktop. Depending on the version of the Updater, the unzipped folder 

may contain several files or it may contain only a single .exe file. The unzip process shown below is 

for the WinZip software. 

Figure 10. The firmware update downloads as a zip file or “compressed” folder. 

Figure 11. Right click on the zip file, to unzip to a folder on the desktop. 

Once the files have been extracted, you are now ready to update the camera firmware to the most 

current version. This will allow you to run cameras using either the GenICam method, or iPort 

method similar to that in Cam2Net version 2.2.x. 

Updating the Camera Firmware 15


Note: Once the camera firmware is updated it will no longer work with Cam2Net 2.2.X. 

• Connect the camera being updated directly to the computer. 

Note: Do not use a switch to connect the camera to the computer. 

• Power up the camera. 

Warning: Although you are connecting a camera, do not start any camera software. 

• Close all applications including email, internet browsers and camera software. 

Warning: Be sure the Coyote camera software is not running. If Coyote software is running 

during the firmware upgrade, it will fail and the camera may require repair services. 

3.2 Performing the update 

You are now ready to perform the firmware update. Depending on which Updater you have 

downloaded, the results of “unzipping” will either be single .exe file or there will be three files, 

one of which has a file type of “shortcut”. 

• Double-click the shortcut file or the single .exe file to start the firmware update 

-This opens the IP Engine Selection window. 

Figure 12. The IP Engine Selection Screen 

16 Updating the Camera Firmware


The IP Engine Selection window allows the configuration of an IP address. 

Note: The eBus driver shows a MAC address, highlighted in blue in Figure 12, but there is no IP 

address. This is because the camera is not fully configured. 

• Look at the current IP address and copy it except the last number, which should be unique. This 

creates a valid IP address for the system unless it is inadvertently assigned an existing number. 

• Click OK. 

Assign the camera an IP address. 

The new address shows in the IP Engine Selection Window after it refreshes. 



Figure 13. The IP Engine Selection Window with the IP address configured. 

• Click on OK to update the firmware. 

Figure 14. A firmware installation window shows the upgrade progress. 

18 Updating the Camera Firmware


Figure 15. The refreshed IP ENgine Selection Window. 

• Click OK when the update process completes. 



4 Installing New Software 

As noted in Section 1.1, if you have updated the camera firmware following the instructions in 

Section 3, you are now free to use the GigE Vision / GenICam control software of your choosing – 

either the Cam2Net version 2.3.1 software with the eBus driver, the JAI SDK and Control Tool, or a 

third-party GigE Vision / GenICam compliant software package. The following instructions are 

provided if you choose to download and install the Cam2Net software. If you choose one of the 

other options, you should download and follow the documentation provided for that software. 

4.1 Preparing the Cam2Net software 

• Double-click on the icon for the Cam2Net software downloaded from the JAI, Inc. web site. 

Depending on your system, this may appear as a WinZip icon or as a Windows “compressed” folder. 

• Extract all the contents to a folder (use the “Extract all files” command for a Windows 

compressed folder, or use the “Extract to folder” command for WinZip). 

• Double-click the install Cam2Net 2.3.1.exe file to begin the installation 

The installer opens a screen with three buttons. Install the eBus Driver Suite and the IP Engine 

Suite. 

Figure 16. Cam2Net 2.3.x.x installation selection screen. 

4.2 Install the eBUS Driver Suite 

-Click the eBUS Driver Suite button. 

A screen displays to verify the selection is correct . 

-Click the Next button. 

-Accept license terms. Click the “I accept...” radio button. 

-Click the Next button. 

20 Installing New Software


The install shield offers a potential installation location. 

Figure 17. Proposed installation location. 

Click the Change button beside the proposed path to install the software at a different location. 

Figure 18. The Choose Folder Window helps determine an installation path. 

Use Choose Folder to select a path and then click OK to close the Window. 

• Back inside the installer, click the Next button to accept the proposed installation location. 

• Click Install if you are satisfied with the settings. Return to the settings configuration using the 

other buttons if necessary. 

The eBus Drivers are copied to the specified location. The installer displays a message the drivers 

are in place. 

• Once the message displays, click the Finish button. 

Installing New Software 21


4.3 Install the IP Engine Suite 

• Click on the IP Engine Suite button to install Cam2Net 2.3.1. 

The software verifies the installation is desired. 

• Click the Next button to continue. 

• Accept the software license. 

Allow the program to install with the default settings. Other options give more control over the 

installation process. 

If you have an old installation, use the Remove option, and take it off the system at this time. 

Restart the computer after the Remove process. 

4.4 Installing eBUS Drivers 

After restarting the computer it is time to install the ethernet bus drivers. 

• Click the Start button, go to All Programs=>Pleora Technologies Inc.=>eBus Driver Suite=>Driver 

Installation Tool. 

Figure 19. Pleora Driver Shortcut 

The Driver Installation Tool shows the available NIC drivers. The eBus Optimal Driver is the 

recommended driver for GigE compliant cameras if an Intel Pro/1000 NIC is installed in the 

computer. 

Figure 20. Driver Installation Tool. 



• Click to select the desired NIC. 

Note: You might want to refer the MAC addresses you wrote down earlier to see which NIC you 

desire to configure. 

• Click on the Configure button. A listing of drivers appear, select the one that works best with your 

software setup. 

• Click the Finish button after a preferred driver is selected. The hardware update idles four times 

when a logo test warning screen displays to ask if the install should continue. To successfully update 

the drivers click on the Continue Anyway button. 

Figure 21. The Driver Listing 

Figure 22. An installation bar shows the driver update progress. 



Figure 23. The Logo Test warning screen . 

After the current driver is updated, the Driver Installation Tool highlights any network drivers that 

have not been updated. The driver that was updated displays a note warning to reboot when it is 

selected. 

Figure 24. Driver updates require a reboot. 

Although two components show on the bottom of the installation tool, clicking on them does 

nothing. 



• Click on the Exit Button. 

• Reboot the computer. 

• After the system restarts, open the Driver Install Tool 

• Click the Update Drivers button to perform the remaining driver updates. Clicking the button 

opens another Window. 

The Update Drivers Window lists drivers that are out of date or missing and highlights them with a 

yellow starburst and exclamation point. In this case two drivers need updating. 

• Select each driver by clicking on the listing, and then click Update. The drivers are updated one at 

a time. 

Figure 25. Driver Tool Shortcut 

Figure 26. Update Drivers Window 

Drivers that have been updated are labeled with Reboot until after the computer is restarted. 

Clicking on the Advanced tab provides a listing of the current driver version, and the version of any 

available upgrades. Essential updates are noted on the opening page of the tool, as described 

earlier. 



Figure 27. Restart after updating drivers. 

Figure 28. Advanced Driver Listing 

• The reboot window may get lost on the desktop, but always reboot after driver updates. Click the 

Yes button in the Reboot Needed dialog box to reboot. 



Figure 29. Reboot 



5 Using Coyote in GenICam Mode 

5.1 Getting started 

Users familiar with previous versions of the Cam2Net software will notice some differences when 

using the Cam2Net 2.3.1 software and the Coyote application within. This section is designed to 

help users get started with the new GigE Vision / GenICam compliant application. 

• Power up the camera 

• Connect the camera to the computer. 

• Wait for Windows to finish the IP assignment process with the camera. 

-A busy internet connection icon displays on the bottom of the screen while the recognition process 

is active. This could take several minutes. 

Start the Cam2Net software using the shortcut on the Windows XP menu or desktop. 

• Click Start, then move your cursor to All Programs, and move right to JAI A.S, Cam2Net, and click 

on Coyote Application. 

• Click on the Detect button inside the Coyote application. 

Figure 30. Coyote Shortcut 

Figure 31. Connecting to the network using Coyote. 

28 Using Coyote in GenICam Mode


The listing displays available network cards and cameras found by the scan. 

• Expand the NIC listing. 

• Click on the sub-listing that starts “IP Engine”. This provides different information in the IP Engine 

and NIC Information frame than the higher level MAC listing. 

• Click the OK button to continue. 

• To connect using GigE Vision’s GenICam, click to check the Use GenApi check-box. See Figure 40 

• Click Connect. 

Figure 32. The IP Engine Selection Screen 

Figure 33. The Use GenApi check-box provides GigE Vision access. 

Using Coyote in GenICam Mode 29


The Configure button becomes active. 

• Click Configure to access GenICam controls. 

• Click on the OK button to return to the configuration screen. 

Figure 34. The Configure button becomes active. 

Figure 35. The controls are similar to the JAI, SDK GenICam. 

30 Using Coyote in GenICam Mode


6 Troubleshooting 

6.1 Jumbo Frames 

Jumbo frame support is required for some cameras to work correctly. TM(C)-4100GE, TM(C)-4200GE, 

TM(C)-2030GE and TM(C)-2040GE benefit from the jumbo frames feature. A value of at least 8KB is 

recommended. 

6.2 External Trigger Signal and Pulse Generator Control 

During GigE Vision Beta stage the PLC control is not exposed in GenICam. To control the pulse 

generator or work with the PLC, configure the camera using the non-GenICam method. 

6.3 GPIO Replaced by PLC 

The Programmable Logic Controller (PLC) has replaced the GPIO block, and users should be aware of 

changes that may impact them. Check the appropriate Cam2Net documentation for more details. 

Figure 36. PLC access Cam2Net 2.3.x.x 

6.4 Firmware Restore 

• To restore a camera to the previous version of firmware, download the firmware restore package. 

- Be sure to download firmware for your specific camera. For the TM(C)-4100GE or TM(C)-4200GE 

cameras choose TM(C)-4000GE when updating since a specific listing does not exist. 

Troubleshooting 31


Figure 37. Restore Package 

• Right click and extract the zipped files to a folder. 

Figure 38. Creating a Directory 

The directory contains three files to help restore the previous version of firmware to your camera. 

Figure 39. The directory contains three files. 

• Double-click on RUN THIS - GIGE_UPDATER_378.exe. 

• 

• Click on the IP Engine line with the MAC address, this will bring up more information about the 

camera in the right frame. 

-Verify the proper firmware is selected for update. The updated mode is GEV, the old mode appears 

as unknown. In this case the intent is to go to a GE software version. 

• Click on the second line. 

• 

• Click OK after verifying the camera has the software you want to restore to the previous version. 

A window displays. 

32 Troubleshooting


• Select the camera number using the drop-down list box. 

• Click to check the check-box if the camera is color. 

-Do NOT enter the number of bits, they are automatically detected, and a wrong entry could cause 

the firmware restore to fail. 

• Click OK. 

Figure 40. The Restore Window shows the device number and version. 

Figure 41. The software requires minor entries to restore previous firmware. 

After the restore completes, the operating system may report several incidences of “found new 

hardware”. Ignore these reports from the operating system. 

The software allows you to follow the status of the restore, and displays installation success or 

failure. 

Firmware restored successfully. 

6.5 Ethernet Camera is not Detected 

If the camera can not be detected, it is possible the Windows XP operating system is blocking the 

connection. To check use the Windows XP shortcut to go to the security center. 

Troubleshooting 33


• Click on the Start button, go to Accessories and hover until the shortcut menu displays, highlight 

Accessories, then System Tools, and finally click on Security Center. 

• Click on the Firewall option of the Security Center. See if there are any messages that Windows is 

blocking internet access. 

• Turn off the firewall as a temporary measure. For more permanent settings talk to your IT 

department and have them set up an exception so the firewall can be turned back on. 

Figure 42. Check for internet access. 

Figure 43. Accessing the Firewall 

34 Troubleshooting


Figure 44. Turning off the Firewall 

Troubleshooting 35

Europe, Middle East & Africa 

Phone +45 4457 8888 

Fax +45 4491 8880 

Asia Pacific 

Phone +81 45 440 0154 

Fax +81 45 440 0166 

Americas 

Phone (Toll-Free) 1 800 445-5444 

Phone +1 408 383-0301 

www.jai.com

GigE Vision Software & Firmware Installation - JAI Pulnix

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