Casper Suite Administrator's Guide v8.4 - JAMF Software

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Frequently Asked Questions Q. What is installed on Mac OS X Server when I install the JSS? A. The following files and folders are installed on Mac OS X Server: Apache Tomcat Tomcat is the web application server that runs the JSS web application. A directory named Tomcat is installed at: /Library/JSS/Tomcat/ CasperShare The distribution point created by default for a fresh installation. The JSS Installer creates a directory named CasperShare at: /Shared Items/CasperShare/ com.jamfsoftware.tomcat.plist This is the launchd item that controls Tomcat. It is installed and loaded in the following location: /Library/LaunchDaemons/com.jamfsoftware.tomcat.plist Database backup location The JSS Database Utility stores database backups in the following location by default: /Library/JSS/Backups/Database/ JSS Database Utility The JSS Database Utility is installed in the following location: /Library/JSS/bin/JSSDatabaseUtil.jar JSS web application The JSS is a web application that runs on Tomcat. A directory named ROOT is installed at: /Library/JSS/Tomcat/webapps/ROOT/ keystore Tomcat requires a .keystore file to provide connections over SSL. The JSS Installer creates a default .keystore file and stores it in the following location: /Library/JSS/Tomcat/.keystore Logs Logs for the installation and for the JSS are stored in the following directory: /Library/JSS/Logs/ 50
server.xml The JSS Installer installs a modified copy of Tomcat’s server.xml file. This file enables SSL, ensures that the JSS appears in the root context, and enables database connection pooling. It is installed in the following location: /Library/JSS/Tomcat/conf/server.xml Note: The locations of these files and folders are different if you upgraded from v8.1 or earlier and your JSS is installed on Mac OS X Server 10.6. Apache Tomcat and its related files are stored in /Library/Tomcat/ and the JSS web application (previously known as the jamf web application) is stored in /Library/Tomcat/webapps/ROOT/. Q. Can I install the JSS on other platforms? A. Yes. You can install the JSS on any platform that supports the following software: Java 1.6 • MySQL 5.1 or later Apache Tomcat 6.0 or later • Tested operating systems include: Mac OS X Server 10.7 Mac OS X Server 10.6 Ubuntu 10.04 LTS Server • Red Hat Enterprise Linux (RHEL) 6 Windows Server 2008 • Although you can install the JSS on any server that meets the minimum requirements, JSS Installers are only available for Mac, Linux, and Windows. To obtain the JSS Installers for Linux and Windows and their documentation, see the introductory email that you received from JAMF Software or contact your JAMF Software Representative. 51
Page 1 and 2: Casper Suite 8.4 Administrator’s
Page 3 and 4: MySQL Mac OS iOS X Installers Windo
Page 5 and 6: Compatibility Understanding with Do
Page 7 and 8: Chapter 1: Administering the JAMF S
Page 9 and 10: • Add new printers Add and manag
Page 11 and 12: Utilities JAMF Helper The JAMF Help
Page 13 and 14: The following ports are used to com
Page 15 and 16: Certificate Authority A certificate
Page 17 and 18: JSS Installer for Mac The JSS Insta
Page 19 and 20: Installing and Managing the JAMF So
Page 21 and 22: To create the jamfsoftware database
Page 23 and 24: Setting Up the JSS The first time y
Page 25 and 26: 9. Choose whether or not to create
Page 27 and 28: Upgrading the JSS Follow the instru
Page 29 and 30: Backing Up the Database You can use
Page 31 and 32: To stop scheduled database backups:
Page 33 and 34: Deleting Logs from the Database Ove
Page 35 and 36: Managing Distribution Points A key
Page 37 and 38: c. Enter the port in the Port field
Page 39 and 40: 6. Use the Encryption Method pop-up
Page 41 and 42: 6. Click Save. Change Management lo
Page 43 and 44: 7. Enter the user name and password
Page 45 and 46: Enabling Clustering Clustering allo
Page 47 and 48: Configuring Tomcat to Work with a L
Page 49: 6. Select a limited access option.
Page 53 and 54: Memory Issues If there is a large a
Page 55 and 56: To view the status of database tabl
Page 57 and 58: Building Packages Introduction to C
Page 59 and 60: • If you delete a file while mak
Page 61 and 62: 4. Select Monitor File System Chang
Page 63 and 64: To create a package source from use
Page 65 and 66: 4. When the conversion is complete,
Page 67 and 68: Restoring a Deleted File or Folder
Page 69 and 70: To add a postflight script that rem
Page 71 and 72: Description.plist File The descript
Page 73 and 74: 3. Control-click (or right-click) t
Page 75 and 76: Building a DMG When used in conjunc
Page 77 and 78: Packaging the OS When you’re fini
Page 79 and 80: Package Preferences Composer allows
Page 81 and 82: Exclusion List The exclusion list a
Page 83 and 84: Building Your Client Management Fra
Page 85 and 86: d. Verify the changes are correct a
Page 87 and 88: Authentication Type If the LDAP ser
Page 89 and 90: c. Click the Test button. 6. To loo
Page 91 and 92: Tools for Troubleshooting LDAP Serv
Page 93 and 94: 5. Enter user information on the Ac
Page 95 and 96: 7. Configure accounts settings on t
Page 97 and 98: Adding Software Update Servers Appl
Page 99 and 100: Adding NetBoot Servers If you have
Page 101 and 102:
5. Select the NetBoot option and cl
Page 103 and 104:
Managing Buildings and Departments
Page 105 and 106:
Managing Network Segments A network
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Managing Packages This section expl
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To change package attributes using
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Options Pane This pane lets you spe
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Install Only if SWU Reports are Ava
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4. Enter a display name for the ins
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8. Click the Options tab and set th
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Adding a Disk Image of a Mac OS X I
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5. Enter a display name for the ins
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7. Click the Options tab and select
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8. Use the Compare pop-up menu to s
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Managing Scripts This section expla
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Summary Pane This pane displays an
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To empty the trash using the JSS: 1
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To change printer attributes using
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Managing Dock Items Adding Dock Ite
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10. If you are binding client compu
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4. Click the New Directory Bindings
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Configuring the Computer Management
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7. When you complete the assistant,
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Computer Management Framework Setti
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Apply User Level Managed Preference
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To set up or modify security prefer
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5. Click the Edit MAC Address link
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Check-in frequency is configured as
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Triggered By (Required) Choose the
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Scripts Pane This pane lets you con
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Reboot Pane This pane lets you set
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c. Select the Add checkbox across f
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To edit a policy using the JSS: 1.
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Note: These numbers are based on a
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7. Enter a display name for the att
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Managing Peripheral Types You can t
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Acquiring Mac OS X Computers There
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Once these steps are complete, Reco
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4. Enter the IP address of the comp
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6. (Optional) Select Location in th
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4. In the Computer Name field, ente
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Acquiring a Single Computer by Runn
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Acquiring Computers Manually This a
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Acquiring Mobile Devices You can ac
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Performing an Advanced Computer Sea
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Display Fields Pane This pane lets
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Viewing Computer Search Results By
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• Total count of each version of
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Application Distribution Report (PD
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If you are exporting this document
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Category Description Actions that y
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Performing an Advanced Peripheral S
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8. Click the items that you want to
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Searching Software Inventory Once y
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XML This view exports your search r
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8. Click Continue to confirm the ch
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4. Choose “Look up Purchasing Inf
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Editing a Computer Record You can u
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Deleting a Computer from the JSS Yo
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6. To send an email notification to
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Suppressing Software from Reports I
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Managing Custom Reports You can add
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4. Click the Custom Reports link. 5
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As a safety mechanism, drives that
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• You can make this the only acco
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d. If the account is a new account,
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d. Click OK. 11. Repeat steps 2 thr
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d. Click OK. 12. Repeat steps 4 thr
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3. Specify credentials for the loca
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8. Click the Install button. To vie
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4. In the list of packages, locate
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4. In the list of directory binding
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5. Choose the network configuration
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Managing Autorun Preferences Autoru
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4. Click Autorun across from the co
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PreStage Imaging PreStage imaging a
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16. If you chose to assign names to
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Patch Management Running Software U
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3. Click the Packages tab and selec
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• To edit an existing policy, cl
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Software Distribution Installing Pa
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10. Click the Packages tab and clic
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Caching Packages Caching packages a
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13. Click Save. Clients execute the
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Installing Cached Packages You can
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12. Click the Add Package(s) button
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11. Click Save. Client computers ex
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Uninstalling Packages You can unins
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10. Click the Packages tab and clic
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Using the Self Healing Feature In o
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Remote Control Overview of Remote C
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Using Screen Sharing The instructio
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Settings Management Managed Prefere
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The following table shows how Manag
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8. Click the Settings tab. 9. Selec
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3. Click the Managed Preferences li
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5. Select the Import from Manifest
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14. Specify a value for the prefere
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When you are done creating the prof
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To install a Mac OS X configuration
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Removing Mac OS X Configuration Pro
Page 311 and 312:
6. If you want to specify parameter
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5. Specify whether you want to run
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3. Click the Policies link. 4. Crea
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Managing Dock Items Before you add
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Managing Local Accounts You can man
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Once these steps are complete, Casp
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To reset the password for a local a
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9. Click the Scope tab and assign a
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Binding to a Directory Service Befo
Page 329 and 330:
Managing Open Firmware/EFI Password
Page 331 and 332:
License Management Creating License
Page 333 and 334:
3. Click the Licensed Software Mana
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6. Depending on the item that you w
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5. Click the Search Licensing butto
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Page 341 and 342:
One record is displayed per line, a
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Sending Notifications on Licensed S
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Usage Management Application Usage
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• Click the disclosure triangle
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5. Click the Computer Usage Logs li
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10. To display a message to the use
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8. In the Username field, specify t
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Managing End-User Authentication Pr
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Making Policies Available in Self S
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2. Click the Management tab. 3. Cli
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Managing Self Service Plug-ins The
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6. Click the Edit link across from
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Installing Items from Self Service
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Accessing Plug-ins Plug-ins are dis
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Building Your MDM Framework Configu
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5. Select Use External Certificate
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7. On the Request Cert pane, follow
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5. Select or deselect options as ne
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Enrollment Enrolling Mobile Devices
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8. Set an expiration date for the i
Page 381 and 382:
Enrolling Connected Mobile Devices
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3. Click the Mobile Device Enrollme
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4. Click the Enrollment Profiles ta
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3. Click the Mobile Devices link ab
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Page 391 and 392:
Viewing Mobile Device Search Result
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Searching Mobile Device Apps You ca
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XML This view exports your search r
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Mass Emailing End Users Mass emails
Page 401 and 402:
Editing a Mobile Device Record You
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6. Click the Add icon. 7. Click the
Page 405 and 406:
Creating Mobile Device Groups Mobil
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10. Repeat steps 7 through 9 as nee
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5. Select Create a Configuration Pr
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Dynamically Populating Location Inf
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7. Verify the display name for the
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Updating iOS Configuration Profiles
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Deleting an iOS Configuration Profi
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5. Choose the command that you want
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App Distribution About Managed Apps
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Requirements To install a managed a
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6. Click Choose File and select the
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6. Enter the app name, bundle ident
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5. Enter a new version number for t
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4. Click the Delete link across fro
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6. Enter the name of the app and ch
Page 435 and 436:
11. If you chose to install the app
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To remove an App Store app: 1. Log
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Casper Suite Administrator's Guide v8.4 - JAMF Software

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