IR Interactive Whiteboard Manual - Qomo

QOMO Hite Vision Interactive Whiteboard User Manual 

Interactive Whiteboard 

User Manual 

Please keep this manual for future reference. 

This is the general manual for the Interactive Whiteboard and there might be slight differences 

© Copyright 2012 QOMO HiteVision, LLC. All Rights Reserved 0


between the actual product and these descriptions. 

Table of Contents 

ATTENTION 

SYSTEM REQUIREMENTS ............................................................................. 3 

HOW TO INSTALL HARDWARE ....................................................................................... 6 

HOW TO INSTALL SOFTWARE ...................................................................................... 13 

SPECIFICATIONS ........................................................................................... 25 



Attention 

• Do not expose this whiteboard to rain or moisture to reduce the risk 

of fire or electric shock. 

• Do not expose this whiteboard to fire, electric shock, or sunlight for 

long periods of time. 

• This device is heavy with a Net Weight over 15 kg (33 lbs). Use 

expansion bolts to securely mount the device to the wall. 

• When the projector and interactive whiteboard are used together, do 

not stare directly at the light from the projector. 

• This user manual is only applicable to IR interactive whiteboard 

products. 

• Only the matched pens from our company or human fingers can write 

or operate on the interactive whiteboard. 

• This product uses the IR annotation technology. Make sure the 

product will not contact with any other hard objects to avoid 

deformation of the board’s surface. 

• If the interactive whiteboard is connected with a wire, make sure the 

connection between this device and the computer is secure. It is 

recommended that the wires are hidden to avoid pulling and 

dragging the cables. 

• If the interactive whiteboard is connected with a wire, use the cables 

in the accessory box. Other cables might not be compatible with 

this product. 

• If the interactive whiteboard is connected by radio frequency, the 

distance between the receiver and interactive whiteboard must not 

exceed 15m (49 ft.). Avoid any obstacles which may shield the 

electromagnetic waves. 

• Do not touch, cut, or scratch the panel and frame with sharp or hard 

objects. Do not drill holes or nail in any place of the product since it 

will damage the device. 



• Please refer to the user manual for instructions on how to use the 

interactive software. 

System Requirements 

Lowest Environmental Requirements: 

• CPU: 1.0 GHz×86 

• Memory: 256 MB 

• Display Card: Support 256 or higher 

• Hard Disk: 1 GB 

• Screen Display Resolution:800×600, 1024×768, 1280×1024 

• USB 1.1 Port 

Recommended: 

• CPU: 2.0 GHz×86 

• Memory: 512 MB or higher 

• Display Card: Support 256 or higher 

• Hard Disk: 2 GB 

• Screen Display Resolution:1024×768, 1280×1024 

• USB 2.0 Port 

Software Running Environment:Microsoft Windows XP/2003/Vista/7 32-bit 

or 64-bit 



Introduction 

This interactive whiteboard uses IR scan and sensor technology. Working 

seamlessly with a projector and computer, the Interactive whiteboard can 

become a large touch display. Any projected image on the whiteboard can 

be operated by pens or fingers directly, thus providing an interactive 

presentation platform for the presenter. 

Main Performances: 

• Writing:User can write and draw with pens or fingers directly on the 

display panel and show your writing information instantly during a 

presentation. 

• Annotation:The user can operate and annotate over any format files 

including .ppt, .doc, .xls, .avi, .mpeg, .jpeg, etc. 

• Touching:In working mode, the interactive whiteboard can also be a 

high precision touching interactive whiteboard. User can use their 

fingers or a wand as a mouse to click and drag directly on the display 

panel. 

• Touch Recognition:The interactive whiteboard can recognize touch of a 

single-finger, multiple fingers, double click, left click and right click. 

• Hot Keys:Hot keys on one side or both sides of the board are used to do 

functions within the annotation software. 

• Smart Pen tray:The user can change pen writing stroke colors when 

using the smart pen tray. 



• Driver Free Mode:This product design is in accordance with HID 

category standard and supports driver free mode. 

• Display Panel:The board has a high gain and high contrast display. 

• Energy Conservation:Power consumption is less than 0.5W. There 

isn’t a need for any independent power supply. 

Note: On the upper left and bottom right corner on the board, there are projection area lines (such as 

" "). When images are projected to the interactive whiteboard, the projection area should be 

limited within these lines for better results when you are using the board. 



How to Install 

The following instructions apply to the installation for all whiteboard products from our company. The 

user can refer to corresponding instructions according to the products purchased. Please contact the 

local distributor for more details. 

How to Install Hardware 

I.Whiteboard installation for A series 

1. First install the smart pen tray of the interactive whiteboard:Insert the box 

underprop into the pen tray. The PCB in the pen tray should be exactly in 

the outlet of the underprop and the pen tray joints should be exactly in the 

box underprop slot. 

pen tray. See the following diagram: 

Screw in two M3 screws from the bottom of the 


C 


2. Drill 8 holes for expansion bolts on the wall according to your preference 

(Figure A). Install the wall-mount brackets and tighten the bolts into each 

hole. Hang up the whiteboard with the calibration hole D in four corners 

in the wall-mounting bolts (Figure B). 

A B A 

A B A 

Figure A 



Figure B 



II.Whiteboard installation for B series 

1.First install the smart pen tray of the interactive whiteboard:Lock the smart 

pen tray to the metal supporting plate with three M5 bolts. See the following 

diagram. 

2.There are wall-mount brackets A and B on the back of the whiteboard. The 

wall-mount brackets B should be screwed in. See the following diagram. 



Install the fixing plate according to the space between wall-mounts brackets 

A: 

After hanging up the whiteboard, drill 2 holes for expansion bolts according to 

actual positions, and fix the wall-mount brackets B into the wall. See the 

following diagram. 





V.Interactive System Building 

1. Make sure the whiteboard is firmly fixed before building the interactive 

system. 

2. Adjust the positions of the projector and whiteboard to make sure the 

images are projected to writing area of the whiteboard in full screen 

mode. 

3. One corner of the whiteboard is set with a USB port (position of the USB 

port will be varied in different models). Plug the USB cable into the USB 

port. The USB cable in the accessory box is designed for this whiteboard. 

Note: A normal USB cable might not be compatible to this whiteboard. 

4. Connect the USB cable to the USB port in the computer. 

5. Connect the computer and the projector (refer to the projector’s User 

Manual for more details). 



How to Install Software 

Before installing the software, temporarily disable the anti-virus or virus 

protection software in your computer since it may affect the proper installation 

of this software. The instructions in this manual are based on a Microsoft 

Windows 7 system. 

There is an installation disc in the accessory box. Insert the installation disc 

and you will see the following instructions. You can open the disc manually if 

you do not see the following: 

Follow the instructions and complete the installation of the whiteboard 

software. For complete functions, click the Full Installation button and 

complete the installation as instructed. The computer needs to restart to 

activate the software after the installation has completed. 



Calibration 

The strokes on the whiteboard should coincide with actual ones, so 

calibration is needed for proper functioning. The board needs to be 

calibrated for the following situations. 

• The whiteboard is used for the first time. 

• The whiteboard software have been reinstalled or updated. 

• The position of the whiteboard or projector is changed. 

• The computer connected to the whiteboard is changed. 

• The computer's resolution ratio or refresh rate is changed. 

• Calibration deviation caused by other reasons. 

How to calibrate: 

Step 1:Connect all necessary devices and make sure the whiteboard service 

program has been automatically launched once the computer’s power is on. 

If not, click "Start-All Programs-QOMO-Flow!Works server" and run the 

whiteboard service program. It will take a few seconds for the program to 

load. 

Step 2:A whiteboard driver icon will appear in the taskbar notification area. 

The red dot in the icon will turn green to indicate that the board and the driver 

are connected. 

The service program icon has two statuses:A red icon indicates that the 

whiteboard is disconnected. A green icon indicates that the whiteboard is 



connected and will work normally. 

Step 3:Adjust the projection angle and make sure the projection area is 

within the whiteboard display area. 

Step 4:Left click on the whiteboard program icon at the bottom right of the 

screen and you will see the following: 

Click "Calibrate" and the calibration screen will be displayed: 

Step 5:Follow the directions that are given on the board. Touch the center 

of the flashing " 十 " with the interactive whiteboard pen tip or your finger. A 



status bar will appear to be filling up. Hold your contact there until the bar is 

completely filled. Move to the next calibration point as directed and continue 

with this process until the calibration is finished. 



Notes: 

• Calibration with a finger might lead to inaccurate calibration. Calibration 

with the pen tend to be more effective. 

• Wrong calibration may lead to the whiteboard not working properly and 

this requires recalibration. 

• Pressing "ESC" during calibration can cancel the current calibration 

operation. 

• There are minor differences between the calibration interfaces of 

different versions of the software. However, the calibration process is 

very much the same. For products with shortcut keys on the board, there 

are shortcut-key calibration steps at end of the calibration session. 



How to Use the Whiteboard 

The whiteboard can be used after the calibration is finished. Common 

computer operations can be launched and used by the simple touch of the 

screen. 

Left Click Tapping the whiteboard with a finger or a pen has the same 

effect as a left click of a mouse. 

Double Click Tapping the whiteboard twice in the same area with a 

finger or pen has the same effect as a double click of a mouse. 

Right Click Touching the whiteboard with a finger or pen for about 

seconds has the same effect as a right click of a mouse. 

Double click the Flow! Works annotation software icon on the desktop to run 

the software. 

You can do the following with the annotation software: 



Write You can write, draw, and erase with the pen by pressing and sliding 

on the whiteboard. 

Hand Rover Spread your palm and press the whiteboard with five 

fingers at the same time and slide; this activates the hand rover function. 

Note: The multi-touch whiteboard does not support this function. You can 

contact the local distributor for more details. 

Tools and Resources For a more detailed description of all of the 

annotation software’s functions, tools, and resources, refer to the Flow! 

Works user manual. 

Key Notes: 

• When using the rover feature, you need to have five fingers pressing the 

whiteboard at the same time. Your fingers will be recognized as being 

writing if they are not pressing at the same time. 

• For the best writing results, use the pen in the accessory box to operate. 

• To avoid scratching the surface, do not use other objects to write on the 

board. 



How to Use the Smart Pen Tray 

Priority increases in order 

The smart pen tray contains three whiteboard pens and one eraser. The slots 

on the pen tray from left to right are for the red pen, black pen, blue pen and 

the eraser. All of them have priority properties: The eraser has the top 

priority, then blue pen, black pen and lastly the red pen. When you pick up a 

pen from the pen tray and write on whiteboard, the stroke color is what the 

slot represents. When you pick up several pens from the pen tray, the stroke 

color will be what the slot which has the highest priority represents. 

When pens are picked up from the pen tray, you can choose the stroke color 

from the software tools bar. Put the pens into corresponding slot in the pen 

tray when you are not going to use them. 



The driver icon is green when the driver program and whiteboard are 

connected. If the annotation software is not open, you can use the eraser or 

any pen from the pen tray to open the software and create a new white page. 

If the writing page is open, you can use the eraser or any pen from the pen 

tray to switch to other programs. 

Key Notes: 

• The stroke colors are only associated with the pen tray slots and have no 

relation with pen colors. 

• When pens are in the pen tray, the pen colors should be corresponding 

with the color marks in the pen tray slot. They are marked for your 

convenience. 

• The pen tray slot has built-in PCBs. Do not put other objects in it. Do not 

expose the pen tray to liquid. Clean the dust in the pen tray slot with a dry 

cloth regularly. The pen tray might work abnormally if it is not cleaned for 

a long time. 



Screen Keys 

Screen keys, also known as hot keys, are the icons found on the sides of the 

whiteboard. If the whiteboard is set with hot keys and the Flow!Works 

software is not running, you can run Flow!Work by tapping one of the hot 

keys. 

Different models have different hot key functions. Refer to the above hot 

key explanations according to the actual models that you purchased. 



Trouble Shooting 

Solutions to Problems 

Problems Issue Presumable Causes Solutions 

Go to Programs menu, 

click on the Flow!Works 

Service program has not 

folder, then click on the 

No service program started up. 

Flow!Works server 

icon on the right 

program. 

bottom of the 

Install the service 

computer 

Service program is not program from the Qomo 

installed. 

website or installation 

disk. 

Connect the whiteboard 

and computer with the 

Interactive 

The whiteboard is not 

USB cable. If it is 

whiteboard is 

connected to the 

already plugged in, 

not working 

computer. 

disconnect and plug it 

back in. 

Drive icon is red 

Check to see if there are 

The self-checking feature 

any other objects 

of the whiteboard is not 

pressing on the surface 

successful and cannot be 

of the whiteboard. 

connected. 

Remove them, if any. 

Driver malfunction 

Uninstall the driver and 

reinstall it. 

Drive icon is green Inaccurate calibration. 

Refer to instructions 

above and recalibrate. 



Some 

calibration 

points cannot 

be seen 

during 

calibration. 

No green crossed 

cursor on 

whiteboard. 

The projector is not 

adjusted correctly so that 

part of the image is 

outside the whiteboard 

projection area. 

Adjust the projector. 

Cannot write 

Mouse pointer can 

move but no writing 

stroke. 

The software is not in 

writing mode. 

The current stroke color is 

same with the 

background color. 

Select a writing mode in 

the annotation software. 

Change the stroke color 

or background color. 

The pen is 

working but 

there are 

deviations. 

Part of the 

whiteboard has 

large deviations. 

Inaccurate calibration. 

There is projection 

distortion. 

Recalibrate correctly. 

Adjust the projector. 

The pen is 

working but 

reactions are 

slow. 

The strokes do not 

sync with the 

writing and there is 

a delay. 

Conflict with anti-virus 

software. 

The computer is running 

too many programs. 

The computer's hardware 

configuration is too low. 

Exit, or temporarily 

disable, the anti-virus 

software. 

Exit the programs which 

will not be used during 

the presentation. 

Contact professional 

personnel to upgrade 

the computer hardware. 

The pen tray 

is not working 

normally. 

Cannot change the 

stroke color when 

picking up or 

There are other objects or 

dust in the pen tray slots. 

Remove other objects 

or clean the dust from 

the pen tray slots. 



putting down the 

pen from the pen 

tray. 

The pen tray is not fixed 

firmly to the whiteboard or 

not well-connected with 

the whiteboard. 

Take off and re-plug the 

pen tray and press 

firmly on the bottom of 

the pen tray. 

Specifications 

Technology 

Infrared 

Touch System 

Pen, Finger 

Resolution 4096 x 4096 

Tracing Velocity 

125 P/S 

Scan Period 

≤8 ms 

Calibration Accuracy 

1 mm 

Consumption (wired) 

Power < 0.5 W 

Port 

USB 

Operation System 

Microsoft Windows 

WP/2003/Vista/7-32 Bit and 64 

Bit 

Operation Temperature -15 to 50C (17 to 122F) 

Operation Humidity 20 - 90% 

Storage Temperature 

-40 to 50C (-40 to 122F) 

Storage Humidity 10 - 95% 

We commit ourselves to keeping our products up to date and are always striving to 

improve our technology. The contents in this manual are subject change without prior 

notice. 



Contact Us: 

QOMO Hite Vision 

46950 Magellan Drive 

Wixom, MI 48393, USA 

www.qomo.com 

1-866-990-QOMO 

support@qomo.com

IR Interactive Whiteboard Manual - Qomo

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