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Strategic Management Course Overview and Strategy Concept

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<strong>Strategic</strong> <strong>Management</strong><br />

1<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Course</strong> <strong>Overview</strong> <strong>and</strong><br />

<strong>Strategy</strong> <strong>Concept</strong><br />

Prof. Dr. Bernd Venohr<br />

Berlin, April 2007


Agenda<br />

Introduction to <strong>Strategy</strong><br />

1<br />

2<br />

3<br />

Business <strong>Strategy</strong><br />

4<br />

5<br />

6<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Course</strong> <strong>Overview</strong> <strong>and</strong> <strong>Strategy</strong> <strong>Concept</strong><br />

Economics of <strong>Strategy</strong><br />

Shareholder Value<br />

External Environment<br />

Internal Environment<br />

Competitive Positioning<br />

Corporate <strong>Strategy</strong><br />

7<br />

8<br />

9<br />

<strong>Strategy</strong> Process<br />

10<br />

11<br />

Diversification<br />

Mergers & Acquisitions<br />

Global <strong>Strategy</strong><br />

Organizational Structure <strong>and</strong> Control<br />

<strong>Strategic</strong> Leadership<br />

2


Agenda<br />

Introduction to <strong>Strategy</strong><br />

1<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Course</strong> <strong>Overview</strong> <strong>and</strong> <strong>Strategy</strong> <strong>Concept</strong><br />

- <strong>Course</strong> overview<br />

- Definition of strategy <strong>and</strong> history of strategy concept<br />

- Assignment of “case study” companies<br />

- Next session<br />

3


Learning Objectives<br />

� Underst<strong>and</strong> course objectives <strong>and</strong> design<br />

– What is expected from you?<br />

– How will we work together?<br />

– How you will be graded?<br />

� Introduction strategy concept<br />

– Key definitions<br />

– Framework of <strong>Course</strong><br />

© 2007 Prof. Dr. Bernd Venohr<br />

4


Current Events<br />

� Why are Volkswagen <strong>and</strong> DaimlerChrysler in trouble, whereas BMW <strong>and</strong><br />

Toyota are successful?<br />

� What is the rationale of Bayer AG buying Schering AG?<br />

� Why has BenQ not been able to turn-around the mobile phone division of<br />

Siemens ?<br />

© 2007 Prof. Dr. Bernd Venohr<br />

5


Returns on Invested Capital vary widely by Industry<br />

Pharmaceuticals, biotechnology<br />

Household, personal products<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Software, services<br />

Media<br />

Commercial services, supplies<br />

Semiconductors, semiconductor equipment<br />

Health care equipment, services<br />

Food, beverage, tobacco<br />

Consumer services<br />

Technology hardware, equipment<br />

Automobiles, components<br />

Capital goods<br />

Consumer durables, apparel<br />

Food, staples retailing<br />

Retailing<br />

Materials<br />

Energy<br />

Transportation<br />

Telecommunication services<br />

Utilities<br />

Median annual ROIC (%)*<br />

1963-2004<br />

1995-2004<br />

Total sample<br />

75th percentile<br />

Median<br />

25th percentile<br />

0 5 10 15 20 25 30<br />

1963-2004<br />

Source: A long-term look at ROIC , Bin Jiang <strong>and</strong> Timothy M. Koller, McKQuartely 2006 Number 1; *ROIC excl. 6<br />

goodw.)<br />

17.9<br />

11.1<br />

6.4<br />

1995-2004<br />

22.2<br />

12.2<br />

5.6


Returns on invested capital within an industry differ<br />

sometimes far more dramatic than between sectors<br />

Pharmaceuticals, biotechnology<br />

Household, personal products<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Software, services<br />

Media<br />

Commercial services, supplies<br />

Health care equipment, services<br />

Semiconductors, semiconductor equipment<br />

Consumer services<br />

Food, beverage, tobacco<br />

Capital goods<br />

Automobiles, components<br />

Consumer durables, apparel<br />

Technology hardware, equipment<br />

Retailing<br />

Food, staples retailing<br />

Materials<br />

Energy<br />

Transportation<br />

Telecommunication services<br />

Utilities<br />

Median annual ROIC1963-2004 (%)*<br />

0 5 10 15 20 25 30 35 40<br />

25th<br />

percentile<br />

50th<br />

percentile<br />

75th<br />

percentile<br />

Source: A long-term look at ROIC , Bin Jiang <strong>and</strong> Timothy M. Koller, McKinsey Quartely 2006 Number 1;*,<br />

excluding goodwill,<br />

7


Return on Invested Capital (ROIC) measures the<br />

return on the investment provided to the company’s<br />

investors (debt <strong>and</strong> equity investors)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

ROIC =<br />

Net operating profit<br />

less adjusted taxes<br />

NOPLAT<br />

Invested Capital<br />

Capital provided by<br />

debt <strong>and</strong> equity<br />

investors<br />

Ratio Analysis<br />

8


Research results on long-term company performance<br />

measured by ROIC<br />

� The average US company has returned its cost of capital over<br />

time: median ROIC 10 percent<br />

� Historical ROICs can vary widely by industry. These<br />

differences in the way industries perform haven't changed<br />

substantially over time<br />

� Intra-industry differences (spread between the top <strong>and</strong> bottom<br />

quartile of companies) are sometimes far more dramatic than<br />

those among sectors<br />

Source: A long-term look at ROIC, Bin Jiang <strong>and</strong> Timothy M. Koller<br />

McKinsey Quartely 2006 Number 1; ROIC histories of about 7,000 publicly listed nonfinancial US companies from<br />

1963 to 2004. These companies had revenues of more than $200 million in 2003 dollars, adjusted for inflation.<br />

© 2007 Prof. Dr. Bernd Venohr<br />

9


<strong>Course</strong> Motivation: <strong>Strategy</strong> is the study of why some firms<br />

outperform others over time<br />

� Average returns (profits) among industries vary (industry attractiveness)<br />

� Returns among companies within industries vary even more<br />

� Returns for individual companies vary over time<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Why are some industries more attractive than others?<br />

Why are some firms more successful than others?<br />

Why can can certain firms sustain their superior returns<br />

over time while for other firms profits disappear quickly?<br />

10


Why may be differences in the long-run performance<br />

of companies?<br />

� Different industries?<br />

� Different times → different macroeconomic conditions?<br />

� Different competitive positions?<br />

� Different levels of operational effectiveness?<br />

� Luck?<br />

� Other factors….<br />

© 2007 Prof. Dr. Bernd Venohr<br />

All of these matter<br />

11


The “art of strategy”: to find an advantaged<br />

competitive position in an attractive industry<br />

Advantage<br />

Competitive<br />

position<br />

Disadvantage<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Increasing returns<br />

Lo Hi<br />

Industry attractiveness<br />

12


My Personal Background<br />

� 20+ years of experience in the strategy area<br />

– MBA Northwestern 1983<br />

– Dissertation PIMS-Programme (1987)<br />

– 13 years at Bain & Company („classic“ strategy consulting);<br />

Consultant to Partner<br />

– 5 years at Accenture (Managing Director): venture capital<br />

<strong>and</strong> corporate development<br />

� My personal objectives for this course<br />

– teach you the „essence“ of my experience<br />

– have some fun together: I still enjoy the field after 20 years<br />

© 2007 Prof. Dr. Bernd Venohr<br />

13


<strong>Course</strong> Objectives: to provide a set of concepts <strong>and</strong><br />

“tools” to analyze the conditions under which a firm can<br />

develop <strong>and</strong> sustain a superior competitive position<br />

Develop knowledge <strong>and</strong> skills needed to:<br />

� Evaluate a firm’s strategy<br />

– role of Analyst<br />

� Recommend future strategic actions<br />

– role of Consultant<br />

� Manage the strategic direction of a firm<br />

– role of Manager<br />

© 2007 Prof. Dr. Bernd Venohr<br />

14


<strong>Course</strong> Emphasis<br />

� Generalist perspective<br />

– Integrative course (drawing on insights from finance, marketing <strong>and</strong> other<br />

areas)<br />

– Broad principles that can be applied across many firms <strong>and</strong> markets<br />

(grounded in basic economics)<br />

� <strong>Strategic</strong> thinking<br />

– Uncertainty, ambiguity, complexity<br />

– No “one best way”<br />

– Structured problem-solving (frameworks; quantitative <strong>and</strong> qualitative<br />

evidence to support analysis)<br />

� Practice<br />

– <strong>Strategic</strong> thinking as skill rather than a collection of techniques <strong>and</strong><br />

concepts<br />

– The best way to learn a skill is to practice it (“learn how to swim”)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

15


Learning Philosophy<br />

� Teach <strong>Strategic</strong> Thinking<br />

– learning concepts, models <strong>and</strong> tools of strategic analysis<br />

– apply these to „real situations“ (case studies)<br />

– develop problem structuring <strong>and</strong> problemsolving skills for „messy situations“<br />

– develop a fact-based approach<br />

� Active class work involvement<br />

– active listening<br />

– value-adding contributions<br />

� Teamwork<br />

– work together in problem structuring <strong>and</strong> problem solving<br />

– learn from each other<br />

– appreciating <strong>and</strong> leveraging differences<br />

© 2007 Prof. Dr. Bernd Venohr<br />

16


<strong>Course</strong> <strong>Overview</strong>: Format<br />

� Classes will consist of:<br />

– Case analysis <strong>and</strong> discussions<br />

– Lectures<br />

– In-class exercises<br />

� Required reading <strong>and</strong> preparation: No prescribed textbook. Main<br />

focus will be applying the strategic frameworks <strong>and</strong> tools to<br />

practical company situations. There will usually be short practice<br />

assignments for each session based on company cases assigned<br />

to student groups<br />

� Electronic copies of lecture slides (concepts, analytical<br />

techniques) are posted on ILIAS<br />

© 2007 Prof. Dr. Bernd Venohr<br />

17


<strong>Course</strong> <strong>Overview</strong>: Format<br />

� Classes will consist of:<br />

– Case analysis <strong>and</strong> discussions<br />

– Lectures<br />

– In-class exercises<br />

� Required reading <strong>and</strong> preparation: No prescribed textbook. Main<br />

focus will be applying the strategic frameworks <strong>and</strong> tools to<br />

practical company situations.<br />

� Electronic copies of lecture slides (concepts, analytical<br />

techniques) are posted on ILIAS<br />

© 2007 Prof. Dr. Bernd Venohr<br />

18


<strong>Course</strong> <strong>Overview</strong>: Grading<br />

� Oral One-on-one examination: week from July 2nd to July<br />

7, 2007<br />

� Questions will focus on applying frameworks <strong>and</strong> tools<br />

to practical situations<br />

� Intensive preparation through constant application of<br />

frameworks <strong>and</strong> tools in class<br />

© 2007 Prof. Dr. Bernd Venohr<br />

19


Grading last semester <strong>and</strong> lessons learned<br />

� Grade distribution from 1.3 – 5.0<br />

� Average grade about 3.0<br />

� Those who succeed<br />

– show interest in the subject<br />

– do weekly assignments<br />

– are active in class<br />

� Sure road to failure<br />

– have no interest<br />

– don‘t do homework<br />

– not showing up/doing other things in class<br />

© 2007 Prof. Dr. Bernd Venohr<br />

20


Other Housekeeping / Questions<br />

Office adress<br />

FHW Berlin - Berlin School of<br />

Economics<br />

Room 518<br />

Badensche Str. 50-51<br />

D-10825 Berlin<br />

Phone +49 (0)30 857 89-334<br />

Mobile: +49 (0)177 576 8477<br />

Email: venohr@fhw-berlin.de<br />

Office hours: by appointment<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Suggested course timing<br />

Start <strong>and</strong> “first half” session:<br />

10.00 – 11.30<br />

1 - 2 mini-breaks<br />

Break: 11.30 – 11.50<br />

“Second half” session 11.50 – 13.20<br />

1 - 2 mini-breaks<br />

21


Agenda<br />

Introduction to <strong>Strategy</strong><br />

1<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Course</strong> <strong>Overview</strong> <strong>and</strong> <strong>Strategy</strong> <strong>Concept</strong><br />

- <strong>Course</strong> overview<br />

- Definition of strategy <strong>and</strong> history of strategy concept<br />

- Assignment of “case study” companies<br />

- Next session<br />

22


The Etymology of “<strong>Strategy</strong>”- Greek origin: 'military<br />

comm<strong>and</strong>er' during the age of Athenian Democracy<br />

� strategus – a military comm<strong>and</strong>er in ancient Athens <strong>and</strong> a<br />

member of the Council of War<br />

© 2007 Prof. Dr. Bernd Venohr<br />

• stratos (στατοζ) – army<br />

• agein (αγειν) – to lead<br />

� General meaning today: long term plan of action designed to<br />

achieve a particular goal, as differentiated from tactics or<br />

immediate actions with resources at h<strong>and</strong>.<br />

Source: Wikepedia, <strong>Strategy</strong><br />

23


Etymology of “<strong>Strategy</strong>”- Sun Tzu (Famous Quotes)<br />

� “One hundred victories in one hundred battles is not the most skillful.<br />

Seizing the enemy without fighting is the most skillful“.<br />

� „So it is said that if you know your enemies <strong>and</strong> know yourself, you will not<br />

be imperiled in a hundred battles; if you do not know your enemies but do<br />

know yourself, you will win one <strong>and</strong> lose one; if you do not know your enemies<br />

nor yourself, you will be imperiled in every single battle“.<br />

� „<strong>Strategy</strong> without tactics is the slowest route to victory. Tactics without<br />

strategy is the noise before defeat“.<br />

� „All men can see these tactics whereby I conquer, but what none can see is<br />

the strategy out of which victory is evolved“.<br />

Source: Wikepedia, Sun Tzu; The Art of War (circa 500 B.C.)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

25


The Etymology of “<strong>Strategy</strong>”- von Clausewitz (Background)<br />

� Carl Philipp Gottfried von Clausewitz (June 1, 1780 - November<br />

16, 1831); Prussian general <strong>and</strong> influential military theorist<br />

� Served as<br />

- field soldier (extensive combat experience against<br />

France/Napoleon)<br />

- staff officer (Major-General) with political/military responsibilities<br />

- prominent military educator<br />

� Book “On War” (“Vom Kriege”)<br />

- translated into every major language<br />

- compilation of his observations following the Napoleonic War<br />

- most influential work of military philosophy in the Western world,<br />

introducing systematic philosophical thought into military<br />

instruction <strong>and</strong> operational planning<br />

Source: Wikepedia, Carl von Clausewitz, On War 1832<br />

© 2007 Prof. Dr. Bernd Venohr<br />

26


The Etymology of “<strong>Strategy</strong>” - von Clausewitz (famous quotes)<br />

� “War is not an independent phenomenon, but the continuation of politics<br />

by different means”: war as a rational instrument of national policy.<br />

– Decision to wage war "ought" to be rational, based on estimated costs <strong>and</strong><br />

gains of war.<br />

– War "ought" to be instrumental to achieve some goal, never for its own sake;<br />

<strong>and</strong> also in the sense that strategy <strong>and</strong> tactics ought to be directed towards<br />

just one end, namely towards victory.<br />

– War "ought" to be national, in the sense that its objective should be to<br />

advance the interests of a national state <strong>and</strong> that the entire effort of the<br />

nation ought to be mobilized in the service of the military objective.<br />

� <strong>Strategy</strong> – “… is concerned with drafting a plan of war shaping the individual<br />

campaigns...” versus “tactics …involve the use of armed forces in<br />

the engagement…”, strategy [is] the use of engagements for the object<br />

of war”<br />

Source: Wikepedia, Carl von Clausewitz, On War 1832; Wikepedia, Philosophy of War<br />

© 2007 Prof. Dr. Bernd Venohr<br />

27


<strong>Strategy</strong> concept for business was developed at Harvard<br />

Business School<br />

� First course in business policy offered 1912: integrate knowledge from<br />

functional areas like accounting <strong>and</strong> operations<br />

� Search for core issue facing a company to tie together the other<br />

symptoms <strong>and</strong> problems in a company‘s situation <strong>and</strong> provide insight<br />

to the needed solution: “..all the messy, unsolved <strong>and</strong> perhaps undefined<br />

problems of importance charactising business management“ were<br />

summarized under the term strategy (Joseph Bower)<br />

� <strong>Strategy</strong> as „analytical construct“ to summarize core issue as the socalled<br />

“purpose of the firm”: “to help the practitioner translate the chaos<br />

of events <strong>and</strong> decisions he faced every day into an orderly way of sizing up<br />

the firm‘s position in its environment“ (Michael Porter)<br />

Source: Michael Porter, Industrial Organisation ant the evolution of concepts for strategic planning<br />

© 2007 Prof. Dr. Bernd Venohr<br />

28


<strong>Strategy</strong> as concept of how a firm was attempting to<br />

compete in its environment, including a choice of goals as<br />

well as key operating policies<br />

The „classic“ Harvard framework<br />

1 2<br />

Company<br />

Strengths <strong>and</strong><br />

Weaknesses<br />

3 4<br />

Personal Values<br />

of the Key<br />

Implementers<br />

Source: Michael Porter, Industrial Organisation <strong>and</strong> the evolution of concepts for strategic planning<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Economic, Technical<br />

<strong>and</strong><br />

Industry<br />

Opportunities<br />

<strong>and</strong> Threats<br />

Broader<br />

Societal<br />

Expections<br />

� Aim of strategy: match<br />

internal competencies <strong>and</strong><br />

values of a firm to its<br />

external environment<br />

� Effective strategy<br />

formulation:<br />

relating the four key<br />

elements<br />

� Consistency tests for a<br />

good strategy (“Fit”)<br />

29


Famous strategy definitions in business<br />

� Ch<strong>and</strong>ler, <strong>Strategy</strong> <strong>and</strong> Structure (1962):<br />

“<strong>Strategy</strong> is the determination of the basic long-term goals <strong>and</strong> objectives of<br />

an enterprise, <strong>and</strong> the adoption of courses of action <strong>and</strong> the allocation of<br />

resources for carrying out these goals“<br />

� Kenneth Andrews, The <strong>Concept</strong> of Corporate <strong>Strategy</strong> (1971):<br />

“<strong>Strategy</strong> is a pattern of objectives, purposes or goals <strong>and</strong> the major<br />

policies <strong>and</strong> plans for achieving these goals, stated in such a way as to<br />

define what business the company is in or is to be in <strong>and</strong> the kind of<br />

company it is or is to be“<br />

© 2007 Prof. Dr. Bernd Venohr<br />

30


What is “<strong>Strategy</strong>”? : Working Definition<br />

� The businesses the firm is in or is to enter <strong>and</strong> how it will compete in them<br />

(objectives <strong>and</strong> positioning statement)<br />

� An integrative pattern of decisions engaging all the levels of the firm<br />

-fundamental positioning: product-market focus <strong>and</strong> key stages of the value<br />

chain<br />

-important elements of functional policies describing the fundamental<br />

positioning in detail<br />

� The long-term actions <strong>and</strong> resource allocation priorities of the firm<br />

(“big decisions” <strong>and</strong> / or sum of many operational decisions)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

… to achieve long-term sustainable<br />

competitive advantage in its industry <strong>and</strong><br />

ultimately success<br />

31


What does “Success” means?<br />

Above-Average Returns<br />

� Returns greater than investments of similar risk (opportunity cost of<br />

capital; risk adjusted)<br />

� Exist when rate of return on invested capital (ROIC) exceed cost of<br />

capital (r): ROIC > r<br />

© 2007 Prof. Dr. Bernd Venohr<br />

32


<strong>Strategy</strong> Making: Design or Process?<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Strategy</strong> as Design<br />

Planning <strong>and</strong><br />

rational choice<br />

INTENDED<br />

STRATEGY<br />

REALIZED<br />

STRATEGY<br />

Source: Henry Mintzberg, Of Strategies, Deliberate <strong>and</strong> Emergent, in: SMJ, Vol. 6 (1998), pages 257 -272<br />

<strong>Strategy</strong> as Process<br />

Many decision makers<br />

responding to multitude of<br />

external <strong>and</strong> internal<br />

forces<br />

EMERGENT<br />

STRATEGY<br />

33


Examples for different types of strategy<br />

Emerging <strong>Strategy</strong>: Aldi<br />

© 2007 Prof. Dr. Bernd Venohr<br />

34


Examples for different types of strategy<br />

Intended <strong>Strategy</strong>: Bayer AG purchasing Schering<br />

AG<br />

© 2007 Prof. Dr. Bernd Venohr<br />

35


Examples for different types of strategy<br />

Realized <strong>Strategy</strong>: Daimler acquiring Chrysler<br />

© 2007 Prof. Dr. Bernd Venohr<br />

36


The Basic Framework: Fundamentals of <strong>Strategy</strong><br />

© 2007 Prof. Dr. Bernd Venohr<br />

Attractive Industry<br />

Structure<br />

High returns for the<br />

average participant<br />

Superior Long-Run<br />

Performance<br />

Superior Competitive<br />

Position<br />

Do different things than<br />

rivals<br />

The central goal<br />

Competitive Advantage<br />

Outperform the average<br />

industry participant<br />

Operational<br />

Effectiveness<br />

Do the same things as<br />

rivals but better<br />

37


One important distinction:<br />

Business, Corporate <strong>and</strong> Functional <strong>Strategy</strong><br />

� Most companies are diversified: active in more than one industry with<br />

different organizational units (business units)<br />

� A diversified company has 3 levels of strategy<br />

– Business <strong>Strategy</strong><br />

• How a firm competes within a particular market <strong>and</strong> industry?<br />

• Create a competitive advantage in its given industry<br />

– Corporate <strong>Strategy</strong><br />

• Which businesses should we be in?<br />

• How to create value for the corporation as a whole?<br />

– Operational/Functional <strong>Strategy</strong><br />

• How each part of the business is organised to deliver the corporate <strong>and</strong><br />

business-unit level strategic direction<br />

• Focuses on issues of resources, processes, people, etc.<br />

© 2007 Prof. Dr. Bernd Venohr<br />

38


The problem of defining the business –<br />

“What business are you in”?<br />

“The railroads did not stop growing because the need for<br />

passenger <strong>and</strong> freight transportation declined… The railroads are<br />

in trouble today not because the need was filled by others (cars,<br />

trucks, airplanes, even telephones), but because it was not filled by<br />

the railroads themselves. They led others take customers away<br />

from them because they assumed themselves to be in the railroad<br />

business rather than in the transportation business. The reason<br />

they defined their industry wrong was because they were railroad -<br />

oriented instead of transport oriented; they were product oriented<br />

instead of customer oriented”.<br />

Source: Theodore Levitt Marketing Myopia, Harvard Business Review (HBR) ;<br />

1960<br />

Most popular article ever with 850,00 reprints<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Ted Levitt (1960)<br />

3<br />

39


Starting point of business definition: market definition<br />

1. Product- <strong>and</strong> supplier-oriented approaches<br />

All products <strong>and</strong> services which have physicaltechnical<br />

similarity/ functional similarity<br />

2. Customer-oriented approaches<br />

All products/services which are perceived as substitutes<br />

by the (potential) buyers (relevant market)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Key measure: cross-price elasticity<br />

40


Business definition: the market <strong>and</strong> industry segments a<br />

firm is operating in<br />

� Business = industry segment in which company operates where it is<br />

possible to build barriers against other firms (=competitive advantage), by<br />

having lower costs or differentiation<br />

� There are basically two types of barriers<br />

– cost barriers: large differences in value chain activities leading to different<br />

cost positions<br />

– customer value barriers: different customer groups <strong>and</strong> needs<br />

� A business can be defined by<br />

– products/services<br />

– customer segments<br />

– company activities <strong>and</strong> technologies (value chain)<br />

– regions<br />

– different distribution channels<br />

Source: Bain & Company, Business DEfinition; Richard Koch, The Financial Times Guide to <strong>Strategy</strong><br />

© 2007 Prof. Dr. Bernd Venohr<br />

41


The concept of value proposition helps to define the<br />

customer groups <strong>and</strong> needs resulting in customer<br />

value barriers<br />

© 2007 Prof. Dr. Bernd Venohr<br />

What<br />

Customers?<br />

� What end users?<br />

� What channels?<br />

What Relative<br />

Price?<br />

Entrepreneurial/creative process:<br />

A new value proposition can<br />

create a new industry<br />

Source: Michael M. Porter; What is strategy? World Business Forum, June 6, 2006<br />

Which<br />

products?<br />

� Which customer<br />

needs?<br />

� Which features?<br />

42


The concept of value chain helps to define differences in<br />

cost structures leading to cost barriers<br />

Separate value chains One Integrated value chain<br />

Support<br />

Activ ities<br />

Inbound<br />

Logistics<br />

(e.g.<br />

Incoming<br />

Material<br />

Storage,<br />

Data<br />

Collection,<br />

Serv ice,<br />

Customer<br />

Access)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Ability to Leverage Key Activities Across Businesses<br />

Firm Infrastructure<br />

(e.g. Financing, Planning, Inv estor Relations)<br />

Human Resource <strong>Management</strong><br />

(e.g. Recruiting, Training, Compensation System)<br />

Technology Dev elopment<br />

(e.g. Product Design, Testing, Process Design, Material Research, Market Research)<br />

Procurement<br />

(e.g. Components, Machinery, Adv ertising, Serv ices)<br />

Operations<br />

(e.g.<br />

Assembly,<br />

Component<br />

Fabrication,<br />

Branch<br />

Operations)<br />

Outbound<br />

Logistics<br />

(e.g. Order<br />

Processing,<br />

Warehousing,<br />

Report<br />

Preparation)<br />

Primary Activ ities<br />

Marketing<br />

& Sales<br />

(e.g. Sales<br />

Force,<br />

Promotion,<br />

Adv ertising,<br />

Proposal<br />

Writing, Web<br />

site)<br />

Source: Michael M. Porter; What is strategy? World Business Forum, June 6, 2006<br />

After-Sales<br />

Serv ice<br />

(e.g.<br />

Installation,<br />

Customer<br />

Support,<br />

Complaint<br />

Resolution,<br />

Repair)<br />

M<br />

a<br />

r g<br />

i<br />

n<br />

Value:<br />

What<br />

buyers are<br />

willing to<br />

pay<br />

43


Dem<strong>and</strong> <strong>and</strong>/or value chain differences lead to<br />

cost barriers <strong>and</strong>/or customer value barriers which create a<br />

separate business arena<br />

Low<br />

Cost barriers<br />

© 2007 Prof. Dr. Bernd Venohr<br />

High One<br />

Business<br />

Separate<br />

Business<br />

High Low<br />

Customer value barriers<br />

Source: Bain & Company, Business Definition; Richard Koch, The Financial Times Guide to <strong>Strategy</strong><br />

44


Business definition helps to determine what business<br />

„battlefield“ is most defensible<br />

� Business definition describes defensible segment<br />

–too broadly defined: company can be overtaken by more<br />

focused competitors<br />

–too narrowly defined: company overtaken by more broadly<br />

based competitors<br />

� Business definition can be used to re-segment an industry<br />

–either by creating a new, smaller segment out of an existing<br />

segment or by merging two segments together<br />

–“can we obtain lower costs <strong>and</strong>/or higher prices (create<br />

competitive advantage) by redefining the segment <strong>and</strong><br />

changing the rules of the game”?<br />

Source: Bain & Company, Business Definition; Richard Koch, The Financial Times Guide to <strong>Strategy</strong><br />

© 2007 Prof. Dr. Bernd Venohr<br />

45


Quick test if two potential segments are one<br />

business or two „businesses“: direct competitors are<br />

„inside“ this boundary, indirect competitors are „outside“<br />

� “Are the competitors in the two potential industry<br />

segments different or the same”? <strong>and</strong><br />

� “Do the competitors have roughly similar market<br />

share positions in the two potential segments”?<br />

� If so, two industry segments are probably one single<br />

business segment; if not, they are two different<br />

business segments<br />

Source: Bain & Company, Business Definition; Richard Koch, The Financial Times Guide to <strong>Strategy</strong><br />

© 2007 Prof. Dr. Bernd Venohr<br />

46


Examples for redefining an industry<br />

� Low Cost Airlines <strong>and</strong> traditional „Flag Carriers“<br />

� Discount retailing <strong>and</strong> full-service retailing<br />

� Direct selling of personal computers <strong>and</strong> sales<br />

through channels<br />

© 2007 Prof. Dr. Bernd Venohr<br />

47


An industry map illustrates the difference between business<br />

strategy <strong>and</strong> corporate strategy<br />

Other<br />

Variable<br />

(e.g.<br />

regions;<br />

value<br />

chain/<br />

cost<br />

structure)<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Corporate <strong>Strategy</strong>: Diversification <strong>Strategy</strong><br />

Business <strong>Strategy</strong> 1<br />

Business <strong>Strategy</strong> 2<br />

Business A Business B Business C<br />

Market : Product – Customer Segments<br />

48


Corporate vs. business strategy: a diversified<br />

company, which is active in more than one business,<br />

has two levels of strategy<br />

Example: Deutsche Post World Net<br />

CORPORATE<br />

STRATEGY<br />

BUSINESS<br />

STRATEGY<br />

Source: Corey Phelps; Mgmt 430<br />

© 2007 Prof. Dr. Bernd Venohr<br />

Mail<br />

Example: Deutsche Post World Net<br />

Express<br />

DPWN<br />

Logistics<br />

Financial<br />

Services<br />

49


Agenda<br />

Introduction to <strong>Strategy</strong><br />

1<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Course</strong> <strong>Overview</strong> <strong>and</strong> <strong>Strategy</strong> <strong>Concept</strong><br />

- <strong>Course</strong> overview<br />

- Definition of strategy <strong>and</strong> history of strategy concept<br />

- Assignment of “case study” companies<br />

- Next session<br />

50


Mini-Case assignments<br />

� A number of companies are selected to apply frameworks <strong>and</strong> tools<br />

throughout the course<br />

� At the end of each session there will be usually a short assignment<br />

with 1 or 2 questions to be worked on<br />

� In the beginning of next session teams present their solutíon<br />

(format: 1-4 pages; max 10 minutes presentation)<br />

� Class will split in a number of teams with 3-6 members each<br />

� Companies can be chosen from the following list:<br />

– BMW<br />

– Hugo Boss<br />

– Lufthansa<br />

– SolarWorld<br />

– Beiersdorf<br />

© 2007 Prof. Dr. Bernd Venohr<br />

51


Mini-Case assignments<br />

www.bmw.de<br />

www.group.hugoboss.com www.lufthansa.com<br />

www.solarworld.de www.beiersdorf.de<br />

© 2007 Prof. Dr. Bernd Venohr<br />

52


Team list<br />

Team<br />

Members<br />

© 2007 Prof. Dr. Bernd Venohr<br />

53


Agenda<br />

Introduction to <strong>Strategy</strong><br />

1<br />

© 2007 Prof. Dr. Bernd Venohr<br />

<strong>Course</strong> <strong>Overview</strong> <strong>and</strong> <strong>Strategy</strong> <strong>Concept</strong><br />

- <strong>Course</strong> overview<br />

- Break<br />

- <strong>Strategy</strong> concept<br />

- Assignment of “case study” companies<br />

- Next session<br />

54


Next session<br />

� Read slides on session 1 on ILIAS<br />

� Finalize your team<br />

� Visit company web page <strong>and</strong> prepare as team a brief description of the<br />

company strategy<br />

– Product <strong>and</strong> Service offering<br />

– Markets served, customer groups <strong>and</strong> competitors<br />

– <strong>Overview</strong> organization chart<br />

– Key financials: Revenue <strong>and</strong> profits (last business year)<br />

� Topics of next session:<br />

– Brief 4 page presentation; bring on usb stick<br />

– Lecture: Economics of <strong>Strategy</strong><br />

© 2007 Prof. Dr. Bernd Venohr<br />

55

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