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FINAL ND Module 09-10.pdf - AaronsWorld.com

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PATIENT INTERVIEW GUIDELINES<br />

PRIMARY CLINICIAN<br />

The primary student needs to direct the interview. While it is important to hear the patient’s story, it is<br />

inefficient to let the patient run the interview. If a patient is not answering your questions, politely<br />

redirect them. This may mean that you do this several times during an interview.<br />

Remember that FOCs should actually take no more than 75 minutes and ROCs should take only 45<br />

minutes. The interview portion of an FOC should generally be no longer than 30 minutes and for<br />

ROCs no more than 10-15 minutes. This leaves time to perform PE, formulate your diagnosis and<br />

treatment plan, discuss the treatment plan with your supervisor and to present it to the patient.<br />

Time management is one of the most important tools for managing a successful practice. It may not be<br />

possible to obtain all of the patient information in one visit. If the patient has a <strong>com</strong>plicated history, let<br />

them know that another visit may be required in order to <strong>com</strong>plete all the information. Their main<br />

<strong>com</strong>plaint or urgent problems must be addressed in the first visit.<br />

Never discuss any treatment with a patient during the interview without consulting the<br />

supervising clinical faculty member. To do so is to practice medicine without a license and infraction<br />

of this policy is taken seriously as a matter of public safety and respect for the supervisor’s ability to<br />

practice medicine. Students who violate this policy are subject to sanctions. Repeated violation of this<br />

policy will result in failure of the shift and consideration for expulsion by the Academic Progress<br />

Committee.<br />

SECO<strong>ND</strong>ARY <strong>ND</strong> CLINICIAN<br />

The role of the secondary clinician during the interview is to support and learn from the primary<br />

clinician. You may ask questions when it is appropriate and help to fill in gaps that may have been<br />

overlooked by the primary. The expectation is that the secondary clinician assists the primary in<br />

maintaining the interview without disrupting the flow of the interview.<br />

It is also a secondary responsibility to help keep the interview on track. Remember that an FOC lasts<br />

75 minutes and an ROC is no longer than 45 minutes. This means that the interview portion of an FOC<br />

should last no longer than 30 minutes and in an ROC no more than 10-15 minutes. Assist the primary<br />

in leaving time to perform PE, formulate a diagnosis and treatment plan, discuss the treatment plan<br />

with the supervisor and present the plan to the patient.<br />

Never discuss any treatment with a patient during the interview without consulting the primary and<br />

supervising faculty member. See the section above regarding sanctions.<br />

Secondary clinicians are responsible for <strong>com</strong>pletion of the patients’ paperwork. This includes the<br />

superbill, treatment plan and dispensary sheet. Please obtain blank copies of these forms before the<br />

shift so they are available. Each should be filled out <strong>com</strong>pletely and accurately. Treatment plans must<br />

be legible, with the provider’s full name. It must include a rationale for each treatment re<strong>com</strong>mended<br />

to maximize patient <strong>com</strong>pliance. You may request assistance in <strong>com</strong>pleting paperwork from other team<br />

members in order to maximize time management for the visit.<br />

MEDICAL RECORD KEEPING RESPONSIBILITIES - PRIMARY CLINICIANS<br />

Primary student clinicians are responsible for ensuring that all medical records are <strong>com</strong>pleted in<br />

accordance with clinic policy and that all forms are filed properly in the chart when generated. All<br />

corresponding recording must be <strong>com</strong>pleted by the primary student clinician within 1 hour and should<br />

be signed by the supervising physician within 2 hours after each patient shift. The supervisor will<br />

notify the student by note or email of any charting deficits. The supervisor will discuss the issues and<br />

assist the primary clinician with necessary information to ensure immediate correction. Clinicians who<br />

fail to correct such deficits in charting practices will be warned in writing of the deadline for the<br />

expected changes. If the chart is not corrected within that time, the student is eligible to receive a clinic<br />

sanction.<br />

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