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Energy - Model Holding AG

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SIA ABRASIVES<br />

Saving energy:<br />

project team work<br />

Interview with<br />

Walter Gygli, head<br />

of Conversion<br />

sia Abrasives<br />

Industries <strong>AG</strong><br />

The sia Group<br />

based in Frauenfeld<br />

ranks among<br />

the world’s three<br />

leading suppliers<br />

of innovative<br />

abrasives systems.<br />

It develops,<br />

manufactures and markets complete<br />

abrasive systems tailored to the specific<br />

requirements and applications for<br />

surface preparation and finishing of all<br />

kinds, and in doing so has turned sanding<br />

and grinding into true surface technologies.<br />

At sia Abrasives Walter Gygli has formed a<br />

working group in the field of manufacture to<br />

optimize work processes. The respective<br />

groups bring together colleagues with the appropriate<br />

qualifications. They are authorized to<br />

appraise their work, the work processes and to<br />

some extent also the association auxiliary functions<br />

such as materials management, dispatch,<br />

etc. These teams also include suppliers and<br />

partners, who often have greater knowledge<br />

about specialized topics than sia employees.<br />

All the members of the defined project team,<br />

whether from sia or <strong>Model</strong>, identify very<br />

strongly with overriding corporate approaches<br />

to marketing parameters, general market<br />

framework, etc. The group is focused primarily<br />

on identifying advantages for all sides. Therefore,<br />

it is absolutely essential that the goals are<br />

clearly defined from the start and accessible to<br />

open solutions.<br />

sia Abrasives attaches great importance to<br />

clear leadership for their combined sia-supplier<br />

project teams. Walter Gygli recognizes that<br />

leadership cannot come from above, but directly<br />

from the people involved. Problems are<br />

analysed on the spot as they arise. In this way,<br />

specific questions can be answered immediately.<br />

Team members must also be available in<br />

times of pressure. But it is also important that<br />

the goals are not too ambitious. They must be<br />

clear and, especially in the beginning, simple<br />

and easy to fulfil quickly. «It is always obvious<br />

if leadership is team-oriented because the<br />

leader discusses lots of topics, problems and<br />

decisions with the group, instead of dealing<br />

with them himself or in one-to-one conversations»,<br />

says Walter Gygli.<br />

Of course, it is necessary<br />

to establish a<br />

sense of trust between<br />

the individual<br />

teams, particularly if<br />

external teams are involved.<br />

For instance,<br />

a supplier can sometimes<br />

provide a solution<br />

for seemingly intractable<br />

problems<br />

without much effort.<br />

The specialized knowhow<br />

and the associated<br />

approaches to<br />

solutions that <strong>Model</strong><br />

brings to this optimization<br />

project make it possible to find solutions<br />

quickly. In this respect, of course, we can<br />

draw on years of exchanging experience and<br />

mutual trust. We get to the heart of the problem<br />

very quickly and are able to solve it in no<br />

time. <strong>Model</strong> fulfils the function of a nodal point.<br />

It informs us if employees have dealt with a<br />

similar topic in the past. To establish a solid<br />

working basis, it is necessary to keep up a constant<br />

exchange of information, both of a general<br />

nature and concerning routine matters. According<br />

to Walter Gygli, there is still potential<br />

here. For instance, it would be sensible to build<br />

up a joint database on the range of available<br />

packaging. It would also be useful to take a<br />

closer look at the possibilities offered by supply<br />

chain management.<br />

Various measures have already been adopted<br />

to enable the individual groups to share responsibility.<br />

However, it is important to realize<br />

that we are working here at two different levels.<br />

On the one hand, there is the personal aspect,<br />

in which we need to find the right approach<br />

in dealing with one another, and on the<br />

other there is the composition of each team<br />

and its range of tasks. It is necessary to give<br />

priority to establishing these guiding principles<br />

and, over and above this, to fostering a strong<br />

sense of responsibility. <strong>Model</strong>’s packaging developers<br />

also profit from the input of individual<br />

sia employees, which helps them to continuously<br />

improve and optimize existing packaging<br />

solutions.<br />

As optimization processes are seldom finished,<br />

it is important to benchmark the cooperation so<br />

as to uncover and eliminate «energy-wasting»<br />

activities. Each participant learns to think well<br />

beyond the scope of his own operations. The<br />

exchange between sia Abrasives and <strong>Model</strong><br />

employees embraces a variety of know-how,<br />

experiences, interests and personalities. At the<br />

same time, it is important to ensure that good<br />

workers are not overwhelmed by too many<br />

projects, thereby undermining their efficiency;<br />

overload demotivates. The more work that can<br />

be saved, the faster decisions can be made. A<br />

pleasant side effect is the improvement in the<br />

efficiency of individual team members. Interoperational<br />

teams strengthen the motivation of<br />

the individual members. It is possible to solve<br />

problems without wasting too much energy<br />

and to share decision-making. This is the key<br />

to mutual identification and a partnership of<br />

shared interests.<br />

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