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June 2011 - Parsons Brinckerhoff

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Articles<br />

safety and customer service standards,<br />

there were differences by sector in<br />

their overall priorities. As shown in<br />

Box 1, organizations in the energy and<br />

mining sector were more driven by<br />

production continuity, while the water<br />

and transport sectors shared common<br />

drivers with only minor differences<br />

in how they ranked them. To a lesser<br />

extent, new client demands and an<br />

uncertain global economic climate<br />

presented consistent challenges for<br />

all the organizations in the study.<br />

Water organizations highlighted<br />

emerging technologies (including<br />

asset management systems and the<br />

increasing use of desalination) as an<br />

important focus for the long term.<br />

All of these issues are complicated<br />

by Australia’s increasing population<br />

and demand for services—whether<br />

in congestion on rail and roads<br />

or increased energy and water<br />

consumption.<br />

While most organizations were looking<br />

to better understand the long-term<br />

challenges so as to improve their<br />

asset management strategies, they<br />

were immediately focused on aging<br />

assets and significant maintenance<br />

backlogs. In this context, establishing<br />

and implementing an effective risk<br />

management framework is a high<br />

priority for the water, energy, and<br />

mining sectors. Transport organizations<br />

identified the challenge of tight labor<br />

and material markets. The shortterm<br />

challenges tended to be more<br />

diverse, and highly dependent on local<br />

geographies. For example, government<br />

structural reform presented significant<br />

challenges for water organizations in<br />

Queensland, Australia, but was not<br />

highlighted nationally. Please see Box 2.<br />

Effectiveness of asset<br />

management<br />

Most of the organizations in the study<br />

forecasted they would see substantial<br />

new funding, allowing them to increase<br />

the size of their total asset portfolios<br />

in the short term (three to five years).<br />

They are also forecasting reduced<br />

Top Three Drivers for Asset Management, by Sector<br />

Ranking Transport Energy and mining Water<br />

1 Maintaining customer service<br />

standards<br />

2 Ensuring workers’ safety*<br />

Delivering the most efficient use<br />

of funds*<br />

funding in the longer term (more than<br />

five years). As a result, they indicated<br />

an increased need to improve their<br />

overall asset management programs<br />

with a stronger focus on asset<br />

performance and total lifecycle cost—<br />

particularly in the public sector.<br />

In the survey, organizations were asked<br />

the question: “How effective are your<br />

asset management tools, processes and<br />

systems?” In the reply, organizations<br />

tended to have a broad spectrum of<br />

operational tools and systems in place,<br />

and generally described them as at<br />

least “somewhat” effective. This was<br />

particularly true across the range of<br />

operational tools that support practical<br />

operational and maintenance decision<br />

processes. When organizations selfassessed<br />

their level of competency<br />

Ensuring workers’ safety<br />

Ensuring a continuity of<br />

production<br />

Maintaining customer service<br />

standards<br />

Delivering the most efficient use<br />

of funds<br />

3 Ensuring regulatory compliance Ensuring regulatory compliance Ensuring regulatory compliance**<br />

Ensuring workers’ safety**<br />

*Issue ranked equally by transport organizations<br />

**Issue ranked equally by water organizations<br />

Short-Term Challenges for Asset Management, by Sector<br />

Ranking Transport Energy and mining Water<br />

1 Aging assets with significant<br />

maintenance backlogs<br />

2 Rapid ramping up of staff and<br />

systems/processes to deliver<br />

increased capital programs<br />

Effective risk management<br />

Aging assets with significant<br />

maintenance backlogs<br />

3 Tight labor and materials market Greater compliance and<br />

regulatory requirements, e.g. high<br />

reporting requirements<br />

Aging assets with significant<br />

maintenance backlogs<br />

Governance and sound decision<br />

making<br />

Effective risk management<br />

Long-term challenges for asset management, by sector<br />

Ranking Transport Energy and mining Water<br />

1 Unknown impact of climate<br />

change and carbon trading<br />

2 Uncertain global economic<br />

climate<br />

3 Increased private ownership of<br />

public infrastructure and PPPs<br />

Unknown impact of climate<br />

change and carbon trading<br />

Changing client demands and<br />

expectations<br />

Increased private ownership of<br />

public infrastructure and PPPs<br />

Unknown impact of climate<br />

change and carbon trading<br />

Governance and sound decision<br />

making<br />

Unknown growth in technology<br />

against 13 major asset management<br />

criteria there tended to be more gaps<br />

in their management tools, with fewer<br />

systems in place to support their<br />

strategic decision processes.<br />

A fifth of the participating<br />

organizations either lacked or had<br />

ineffective strategic asset management<br />

plans and formal asset risk assessments<br />

or management plans. All organizations<br />

reported having somewhat or very<br />

effective computerized maintenance<br />

management systems (CMMS), which<br />

included asset registers and condition<br />

assessment data. However, many<br />

indicated they often fell short in the<br />

effective use of the CMMS systems and<br />

tools. Organizations with condition<br />

monitoring and reliability systems,<br />

GIS enterprise tools and performance<br />

1<br />

2<br />

64 | The Future of Asset Management in the AAPSA Region

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