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Insurance facts and figures 2007 - PwC

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<strong>Insurance</strong> legislation<br />

6<br />

• Whether regulatory flexibility in prudential supervision is necessary to allow the<br />

Government to respond to the market as it evolves or whether this would introduce<br />

uncertainty for medical indemnity providers.<br />

6.2 State <strong>and</strong> territory legislation<br />

There is a range of state <strong>and</strong> territory-based regulations that complements the<br />

Commonwealth legislation including:<br />

• Workers compensation legislation;<br />

• Compulsory third-party legislation;<br />

• Privacy legislation; <strong>and</strong><br />

• Fair trading legislation.<br />

6.3 Industry codes<br />

GENERAL INSURANCE CODE OF PRACTICE<br />

The General <strong>Insurance</strong> Code of Practice is a self-regulatory code developed <strong>and</strong><br />

administered by the <strong>Insurance</strong> Council of Australia (ICA) <strong>and</strong> approved by ASIC.<br />

An independent review of the Code was completed in November 2004, <strong>and</strong> in response<br />

a new General <strong>Insurance</strong> Code of Practice was released on 18 July 2005.<br />

The new code was designed to improve customer service st<strong>and</strong>ards in the Australian<br />

insurance industry <strong>and</strong> protect the rights of policyholders. All members of the general<br />

insurance industry are encouraged to adopt the st<strong>and</strong>ards set out in the code whilst<br />

ICA members are requested to adopt the code. The <strong>Insurance</strong> Ombudsman service<br />

(103) monitor <strong>and</strong> report on compliance with the code.<br />

Nearly all types of general insurance, from house to travel <strong>and</strong> multi-million dollar<br />

business insurance, is included in the Code. The only types of general insurance that<br />

are not included are reinsurance (insurance for insurers) <strong>and</strong> insurance that has specific<br />

rules under Government statute. The Code is intended to be a “living Code”, which will<br />

be progressively developed after consultation with Government <strong>and</strong> other interested<br />

groups. The Code will be reviewed every three years <strong>and</strong> any amendments will be<br />

subject to the approval of ASIC.<br />

163

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