04.06.2014 Views

Insurance facts and figures 2007 - PwC

Insurance facts and figures 2007 - PwC

Insurance facts and figures 2007 - PwC

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Insurance</strong> directory<br />

7<br />

7.3 Complaints review services<br />

The role <strong>and</strong> responsibilities of each complaints review service are discussed in the<br />

sources of redress section of Chapter 3.<br />

FINANCIAL INDUSTRY COMPLAINTS SERVICE LTD<br />

P.O. Box 579<br />

Collins Street West<br />

Melbourne<br />

Victoria 8007<br />

www.fics.asn.au<br />

Chairman<br />

Chair of the Panel<br />

Chief Executive Officer<br />

Tel: (03) 8623 2000<br />

Toll free: 1300 780 808<br />

Fax: (03) 9621 2291<br />

Email: fics@fics.asn.au<br />

Mr M Arnold<br />

Mr M Croyle<br />

Ms A Maynard<br />

INSURANCE BROKERS DISPUTES LTD<br />

Level 5<br />

31 Queen Street<br />

Melbourne<br />

Victoria 3000<br />

www.ibdltd.com.au<br />

Tel: (03) 9613 7366<br />

Toll free: 1300 780 808<br />

Fax: (03) 9620 0166<br />

Email: info@ibdltd.com.au<br />

Chairman<br />

Referee<br />

Compliance Manager<br />

Mr R Smith<br />

Mr D Letcher<br />

Mr D Kirchlinde<br />

INSURANCE OMBUDSMAN SERVICE<br />

PO Box 561<br />

Collins St<br />

West Melbourne<br />

Victoria 8007<br />

www.iecltd.com.au<br />

Chairman<br />

<strong>Insurance</strong> Ombudsman<br />

Tel: (03) 9613 6300<br />

Toll free: 1300 780 808<br />

Fax: (03) 9621 2060<br />

Email: ios@insuranceombudsman.com.au<br />

Mr P E Daly<br />

Mr S Parrino<br />

181

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!