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Helping people find their lives again - RNIB

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3. Total resources expended (continued)<br />

Support department costs<br />

Total<br />

2009<br />

Total<br />

2008<br />

£’000<br />

£’000<br />

Financial accounts and operations 1,059 1,022<br />

Chairman’s/Chief Executive’s office and Resources directorate 1,032 930<br />

Corporate services 843 822<br />

Financial management 252 212<br />

Human resources 1,941 1,532<br />

Information and knowledge services 2,610 2,169<br />

Internal audit 88 85<br />

Committee support and transcription services 207 322<br />

Business planning 304 392<br />

Group support services 8,540 7,171<br />

Total support department costs 16,876 14,657<br />

The cost of information and knowledge services are in part allocated based on the number of<br />

networked computers per service. The costs of payroll are allocated using the number of payslips<br />

handled per service as a basis whilst that for Sales and Purchase Ledger departments are based on<br />

the number of invoices handled. The balance of support costs is apportioned using an annual<br />

assessment of staff time based on the advice of support service managers.<br />

Financial statements for the year ended 31 March 2009 45

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