Sustainability is the capacity to endure. This involves both ...

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In the operational phase, the sustainable indicators in the QPSR should be monitored continuously. But even if
the performance of the building and its technical equipment fulfils the requirements, the behavior of the users
could have a huge impact on the performance. Often, a sustainable refurbished building turns out to be
unsustainable because of wrong use. Therefore, detailed user guidelines together with monitoring and
involving, should be implemented into the operating procedures of the building, e.g. as exemplified here.
User guidelines
Waste:
-Paper, plastic and organic waste
should be sorted in each floor
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Monitoring
Involving
Energy:
- Energy consumption is
displayed in reception area
Indoor climate:
- The user can report
unsatisfactory indoor climate
Finance and
Procurement
Strategy
Requirement
Setting
Selecting
the Team
Managing
the Supply
Operation
and
Maintenance
Monitoring,
Enforcement
and Evaluation
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