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Information has, however, been most effective when delivered in a way that is<br />

tailored, based on “real life” and focused on benefits – not only financial benefits<br />

but also, for example, on improvements to indoor climate and building appearance<br />

(Breukers et al. 2009). This demonstrates the limits of labelling as a means<br />

to provide information respecting energy efficiency aspects of products from<br />

the time of purchase to the use phase of buildings and appliances. Labelling<br />

can, however, function as a point of entry to processes that support large-scale<br />

shifts towards efficient living – a shift that requires an exchange of knowledge<br />

and information between policy makers, business, society, and the research<br />

community.<br />

Efficient users: people and behaviour<br />

While energy savings achieved through design and construction of efficient<br />

buildings and appliances are important, there is equally important need for efficient<br />

use habits by consumers. This requires a focus on people and their behaviours.<br />

There are many opportunities for change in this area, including focusing<br />

on information and education, establishing new social norms and monitoring<br />

and feedback mechanisms, and shared housing.<br />

Raising awareness of energy consumption and its relation to our environment<br />

is crucial. Many actors on different scales ranging from local municipalities to<br />

international NGOs run information campaigns to increase awareness and provide<br />

information on the potential of energy savings. Somewhat smaller scale<br />

initiatives with concrete information and guidance are effective in the short term<br />

by means of creating new social networks that can also, in turn, support longerterm<br />

changes (Promising practices 11 and 12).<br />

One approach to raising awareness of personal energy consumption is to increase<br />

visibility of consumption through frequent feedback, for instance through<br />

regular billing with clear consumption and cost information. ICT services are<br />

available that monitor and indicate detailed energy consumption data on inhouse<br />

displays or internet portals. Several countries have begun to roll-out<br />

“smart meters” that monitor consumption and more are set to follow. Although<br />

these feedback technologies and services are still in the early stages their added<br />

value in terms of supporting behaviour change is already clear.<br />

Promising practices<br />

Promising practice 11: EURONET 50/50<br />

The 50/50 project is supported by the Intelligent Energy Europe<br />

programme. At least 50 schools will get involved using<br />

the 50/50 methodology developed in Hamburg (Germany) in<br />

1994. The idea is that 50% of the energy savings achieved in<br />

the school will return to the centre as economic transfers,<br />

while the other 50% will be a net saving for the manager of<br />

the school building.<br />

http://www.euronet50-50.eu<br />

Promising practice 12: Behaviour change programmes<br />

The Hungarian energy intermediary GreenDependent implemented<br />

a nationwide behaviour change programme focusing<br />

on a sense of community achievement between May<br />

2010 and April 2011. A total of 500 families participated. The<br />

leading 21 families achieved a carbon footprint reduction of<br />

3.5 tonne/year/capita (more than 60%) relative to the Hungarian<br />

average.<br />

www.greendependent.org<br />

The Finnish government-owned company Motiva and social<br />

housing association VVO together developed the Energy Expert<br />

programme in 1993. Since then over 3,000 volunteers<br />

have been trained as “peer to peer advisors” on more sustainable<br />

energy and water consumption behaviours in their<br />

neighbourhoods and communities. On average, 5% energy<br />

conservation for heating, 10% for electricity and 20% for water<br />

usage are achieved.<br />

www.energychange.info<br />

58<br />

SUSTAINABLE LIFESTYLES: TODAY’S FACTS & TOMORROW’S TRENDS

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