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Regulatory Strategy<br />

• Starts with proactive outreach<br />

• Minimum 4 times annually per jurisdiction<br />

• Keeps regulatory agencies aware of issues<br />

and successes<br />

• Use feedback to implement mutually<br />

beneficial programs<br />

• Customer focused programs<br />

• Regulatory programs<br />

• Locally focused<br />

• No surprises during rate cases<br />

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