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Novell eDirectory 8.8 Troubleshooting Guide - NetIQ

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2Installation and Configuration<br />

• Section 2.1, “Installation,” on page 13<br />

• Section 2.2, “Configuration,” on page 15<br />

• Section 2.3, “Multiple Instances,” on page 16<br />

2.1 Installation<br />

This section discusses various problems you may encounter during the <strong>eDirectory</strong> <strong>8.8</strong> installation<br />

alongwith troubleshooting tips.<br />

• Section 2.1.1, “Installation Not Successful,” on page 13<br />

• Section 2.1.2, “Installation Takes a Long Time,” on page 14<br />

• Section 2.1.3, “<strong>eDirectory</strong> Install Fails for Container Administrators,” on page 14<br />

• Section 2.1.4, “Unable to Install into an Existing Tree over the WAN,” on page 14<br />

• Section 2.1.5, “NICI Installation Failed - 1497,” on page 15<br />

• Section 2.1.6, “Naming Objects,” on page 15<br />

• Section 2.1.7, “NICI Does Not Get Installed in the Server Mode on Windows,” on page 15<br />

• Section 2.1.8, “Tarball Upgrade Fails With "Cannot open or remove a file containing a running<br />

program" Error Message,” on page 15<br />

2.1.1 Installation Not Successful<br />

• Check for the following error message in the /var/adm/messages directory:<br />

Unable to bind to SLP Multicast Address. Multicast route not added?<br />

This message is displayed if the Linux or Solaris machine is not configured for a multicast<br />

route address.<br />

Add the multicast route address and restart the slpuasa daemon.<br />

• If the -632: Error description System failure error message appears during<br />

installation, exit from the installation process.<br />

Set the n4u.base.slp.max-wait parameter to a larger value, such as 50, in the /etc/opt/novell/<br />

<strong>eDirectory</strong>/conf/nds.conf file, then restart the installation process.<br />

• During installation, if the Tree Name Not Found error message is displayed, do the<br />

following:<br />

1 Check whether multicast routing is enabled on the Solaris host that you are installing the<br />

product on.<br />

2 Specify the IP address of the master server of the Tree partition.<br />

2<br />

novdocx (en) 6 April 2007<br />

Installation and Configuration<br />

13

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