19.07.2014 Views

OneSight Release Notes

OneSight Release Notes

OneSight Release Notes

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Known Issues<br />

Installation<br />

The following section describes known issues that a <strong>OneSight</strong> user and/or<br />

administrator may encounter when using <strong>OneSight</strong> 8.1. When possible, a<br />

workaround has been described.<br />

If you are using Hammer Call Analyzer (HCA) with VQ Probe on a 64 bit<br />

system, you must manually install WinPCap version 4.2.1 before you<br />

install HCA. WinPCap can be downloaded from www.winpcap.org.<br />

By default, SQL 2008 is installed with TCP/IP disabled. TCP/IP must be<br />

enabled so that <strong>OneSight</strong> can communicate with the database. To enable<br />

TCP/IP:<br />

Start the SQL Server Configuration Manager.<br />

Select SQL Server Network Configuration Protocols.<br />

Double-click on TCP/IP in the right pane.<br />

Set the Enabled field to Yes.<br />

Restart SQL Server.<br />

If you are using Windows 2003 with SQL Server 2005, Action Plan<br />

History reports may not display all data when attributes are used.<br />

Download and install the latest version of SQL Server 2005, service pack<br />

3.<br />

If the <strong>OneSight</strong> Server and <strong>OneSight</strong> Database Server are installed on<br />

separate machines, SQL Server 2005 Express must be installed on the<br />

<strong>OneSight</strong> Server so that they can communicate. SQL Server 2005 Express<br />

will not be the actual database. It will be used for communicating only.<br />

SQL Server 2005 Express can be downloaded free from the Microsoft<br />

web site. This is true if the database being used is SQL 2005 or SQL<br />

2008.<br />

If the PasswordAuthentication setting in the sshd_config file is set to no<br />

on the Unix server, some <strong>OneSight</strong> monitors will fail. See<br />

http://www.ganymed.ethz.ch/ssh2/FAQ.html#passwordauth for more<br />

information.<br />

If installing on SQL 2005/2008 you must run the following query to<br />

properly configure the sql server:<br />

<strong>OneSight</strong> <strong>Release</strong> <strong>Notes</strong> 3<br />

3

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!