OneSight Release Notes
OneSight Release Notes
OneSight Release Notes
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Known Issues<br />
Installation<br />
The following section describes known issues that a <strong>OneSight</strong> user and/or<br />
administrator may encounter when using <strong>OneSight</strong> 8.1. When possible, a<br />
workaround has been described.<br />
If you are using Hammer Call Analyzer (HCA) with VQ Probe on a 64 bit<br />
system, you must manually install WinPCap version 4.2.1 before you<br />
install HCA. WinPCap can be downloaded from www.winpcap.org.<br />
By default, SQL 2008 is installed with TCP/IP disabled. TCP/IP must be<br />
enabled so that <strong>OneSight</strong> can communicate with the database. To enable<br />
TCP/IP:<br />
Start the SQL Server Configuration Manager.<br />
Select SQL Server Network Configuration Protocols.<br />
Double-click on TCP/IP in the right pane.<br />
Set the Enabled field to Yes.<br />
Restart SQL Server.<br />
If you are using Windows 2003 with SQL Server 2005, Action Plan<br />
History reports may not display all data when attributes are used.<br />
Download and install the latest version of SQL Server 2005, service pack<br />
3.<br />
If the <strong>OneSight</strong> Server and <strong>OneSight</strong> Database Server are installed on<br />
separate machines, SQL Server 2005 Express must be installed on the<br />
<strong>OneSight</strong> Server so that they can communicate. SQL Server 2005 Express<br />
will not be the actual database. It will be used for communicating only.<br />
SQL Server 2005 Express can be downloaded free from the Microsoft<br />
web site. This is true if the database being used is SQL 2005 or SQL<br />
2008.<br />
If the PasswordAuthentication setting in the sshd_config file is set to no<br />
on the Unix server, some <strong>OneSight</strong> monitors will fail. See<br />
http://www.ganymed.ethz.ch/ssh2/FAQ.html#passwordauth for more<br />
information.<br />
If installing on SQL 2005/2008 you must run the following query to<br />
properly configure the sql server:<br />
<strong>OneSight</strong> <strong>Release</strong> <strong>Notes</strong> 3<br />
3