Homelessness legislation - London Borough of Hillingdon

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Homelessness If you are homeless • We will assess your application and tell you our decision within 33 working days. • If we accept your application, we will make sure you have a named case officer who will continue to support you. • We will tell you in writing if we need to change your case officer. • We will assess your appeal against our decision and tell you within 56 days. If we provide you with temporary accommodation Bed-and-breakfast accommodation We will make sure that the accommodation meets the following standards. • The accommodation is clean and safe. • Breakfast is provided. • Adequate cooking facilities (including cutlery and crockery) are provided. • Repairs are carried out within the agreed target response times. We will visit you within one month of moving into bed-and-breakfast accommodation, and at least four times a year after that. We will have a quality promise for people who live in bed-and-breakfast accommodation. (See our leaflet Quality promise for people living in bed-and-breakfast accomodation.) 20
Hostel accommodation We will make sure that the accommodation meets the following standards. • The accommodation is clean and safe. • Adequate furniture is provided. • On-site support is available. • Repairs are carried out within the agreed target response times. We will visit you at least four times a year. Short-life accommodation Short-life accommodation is homes we own that we use as part of our temporary accommodation. We will make sure that the accommodation meets the following standards. • The accommodation is clean and safe. • Repairs are carried out within the agreed target response times. We will visit you at least four times a year. Private-sector leased accommodation We will make sure that the accommodation meets the following standards. • The accommodation is clean and safe. • Repairs are carried out within the agreed target response times. • Furniture is provided if you need it. • Advice and support are provided. We will visit you every six months. 21
Page 1 and 2: Homelessness legislation and how it
Page 3 and 4: Homelessness legislation and how it
Page 5 and 6: • you are 18 to 21 years old and
Page 7 and 8: The information we need to assess y
Page 9 and 10: • Referral or reports from your s
Page 11 and 12: • we have decided that you are in
Page 13 and 14: • your immigration status • you
Page 15 and 16: We also have a ‘notification proc
Page 17 and 18: Telling others We have introduced a
Page 19 and 20: Can I change my mind about who shou
Page 21: • We will offer you a range of me
Page 25 and 26: How to contact us • Housing Needs
Page 27 and 28: You can get a separate leaflet abou

Homelessness legislation - London Borough of Hillingdon

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