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It's Your Choice 2013 - Decision Guide (ET-2128d-13) - ETF

It's Your Choice 2013 - Decision Guide (ET-2128d-13) - ETF

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Anthem Blue Preferred – Northeast Network<br />

(866) 593-3085 from Oct. 1 to Nov. 5, 2012<br />

(800) 843-6447 after Nov. 5<br />

anthem.com<br />

Overall Quality Rating<br />

See Report Card section<br />

What’s New for <strong>20<strong>13</strong></strong><br />

Beginning in January incentives of $150<br />

are available for members that complete<br />

their biometric screenings and Anthem’s<br />

online health assessment. Contact Anthem<br />

customer service for details on how to earn<br />

this!<br />

Additionally, there are numerous other<br />

incentives available to you through our<br />

SpecialOffers@anthem program. Please<br />

go to anthem.com to check out what is<br />

available.<br />

Provider Directory<br />

To access a copy of the directory, go to<br />

anthem.com/stateofwisconsin. You may<br />

also call Anthem’s customer service area to<br />

request a paper copy.<br />

Referrals and Prior Authorizations<br />

You don’t need a referral when you see a<br />

specialist in the Northeast Network. If the<br />

specialist isn’t in the network, you’ll need<br />

a written referral from your primary care<br />

physician (PCP) and authorization from<br />

Anthem. This plan will pay some or all of the<br />

costs to see a specialist for covered services<br />

only if you have the plan’s permission before<br />

you see the specialist. You will need prior<br />

authorization for some medical procedures.<br />

<strong>Your</strong> PCP or specialist will initiate this.<br />

You also need precertification for nonemergency<br />

hospital stays.<br />

Care Outside Service<br />

Area<br />

For emergency care,<br />

go to the nearest health<br />

care facility. Contact<br />

your PCP and Anthem<br />

within 24 hours or as<br />

soon as possible. For<br />

urgent care, call your<br />

PCP for advice on the<br />

right treatment. All<br />

other services must be<br />

received within your<br />

service area.<br />

Qualified Plan<br />

Non-Qualified Plan<br />

See Glossary for definitions<br />

Mental and Behavioral Health Services<br />

You don’t need a referral to see a Northeast<br />

Network mental health provider. You will<br />

need precertification for inpatient care.<br />

Dental Benefits<br />

No routine dental coverage provided.<br />

Health Risk Assessment Information for Enrolled Members at:<br />

anthem.com/health-insurance/health-and-wellness/hw-overview<br />

<strong>Decision</strong> <strong>Guide</strong> Page 31

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