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It's Your Choice 2013 - Decision Guide (ET-2128d-13) - ETF

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Group Health Cooperative of South Central Wisconsin<br />

(608) 828-4853 or (800) 605-4327, ext. 4504<br />

ghcscw.com<br />

Overall Quality Rating<br />

See Report Card section<br />

GHC-SCW (GSC)<br />

What’s New for <strong>20<strong>13</strong></strong><br />

• New wellness reimbursements for<br />

Madison School and Community<br />

Recreation (MSCR) fitness classes.<br />

• Check out our new complementary<br />

medicine classes and services including<br />

aromatherapy sessions and Walking Thai<br />

Massage.<br />

• GHCNurseConnect, 24 hour nurse advice<br />

line.<br />

Provider Directory<br />

Visit https://ghcscw.com/Advanced_<br />

Search.asp to search for providers and<br />

to view their professional qualifications.<br />

Members may request a provider directory<br />

from GHC-SCW member services at (800)<br />

605-4327, ext. 4504.<br />

Referrals and Prior Authorizations<br />

<strong>Your</strong> primary care physician will submit a<br />

referral request to a certified GHC-SCW<br />

case manager when you need to receive<br />

services outside of a GHC-SCW clinic or<br />

through a specialty care area. You will<br />

receive a letter from GHC-SCW, as well as<br />

notification in your GHCMyChart online<br />

account, letting you know if the referral<br />

request has been approved.<br />

Care Outside Service Area<br />

Call GHC-SCW at (800) 605-4327, ext. 4504<br />

within 48 hours after receiving emergency<br />

or urgent care outside the GHC-SCW<br />

network. All other care requires a referral as<br />

described above. This phone number is also<br />

located on the member ID card.<br />

Mental and Behavioral<br />

Health Services<br />

When you need<br />

mental health services,<br />

contact a GHC-SCW<br />

staff outpatient mental<br />

health provider directly.<br />

Please refer to the<br />

GHC-SCW Provider<br />

Directory. A referral is<br />

not required for services<br />

provided in a GHC-SCW<br />

clinic. A referral is<br />

needed for transitional<br />

and/or inpatient care.<br />

Dental Benefits (See plan for full details.)<br />

Preventive Services: Covered at 100%:<br />

Exams, X-rays, cleanings, every six months.<br />

Restorative Services: Covered at 100%:<br />

Amalgam fillings, composite fillings for<br />

anterior teeth, stainless steel crowns for<br />

primary teeth and simple and surgical<br />

extractions.<br />

Annual Benefit Maximum: None.<br />

Qualified Plan<br />

Non-Qualified Plan<br />

See Glossary for definitions<br />

Orthodontics: 50% of the first $3,500 in billed<br />

charges for dependent children through<br />

age 18.<br />

Dental Network: All dental services must be<br />

obtained from Dental Health Associates in<br />

Madison.<br />

Health Risk Assessment Information for Enrolled Members at:<br />

ghcscw.com<br />

<strong>Decision</strong> <strong>Guide</strong> Page 37

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