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The Future of <strong>Sustainable</strong> <strong>Tourism</strong> in Rhode Island<br />
Thursday, January 28, 2010<br />
Arts and Culture:<br />
• Relocate art museums and shops to strategic places – Mall, Airport, downtown, most<br />
accessible<br />
• Promote recycling of junk and litter and turning it into art – display in public places (Waterfire,<br />
airport kiosks)<br />
• Mill history and culture, colonial architecture, PPAC – popular entertainment<br />
• Rhode Island school of design students, sell student work at airport shops<br />
• Create a love story of RI to attract Chinese people<br />
• Local history and culture museums tell a story of RI – enhance their presence<br />
• Lighthouse tour should be emphasized more. It should be advertised in public areas; hotel,<br />
airports<br />
• Parade and dancing show can be a trend for tourism in the summertime.<br />
• Broadway show at PPAC<br />
People/Experience:<br />
• So familiar with R.I. take it for granted. Doesn’t help how we describe it to others<br />
• Can make the drive through RI more pleasing (make them want to come back and explore!)<br />
not just a “highway project” you see when you drive to somewhere else<br />
• RI is safe to wander; visitors aren’t scared to leave resort property<br />
• If RI is solely a driving destination, cost of fuel has significant impact<br />
• Emergence of social media enables the expectations of a more nuanced experience<br />
• Couch Potato USA; virtual travel and recreation over actual experience (e.g. videogames and<br />
TV)<br />
• Aging people, aging assets. Baby boomers need more comfort on their trip/experience.<br />
• Buildings are not accessible (or you are unsure if they will be)<br />
• Familiarity breeds contempt<br />
• Don’t explore your own backyard<br />
• Don’t guide visitors well ( “go left where the stadium used be . . .”)<br />
• “Cocooning”<br />
• We don’t value and respect what we have, need a better appreciation so we can sell RI to<br />
others.<br />
• Need to create a differentiator and need to be authentic<br />
• Green is becoming part of the culture<br />
• Messaging is inbound vs. outbound (the power of the social network) - people know about<br />
destination before they get here<br />
Summit Report<br />
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