Leisure Media HCM March 2010 - TourismInsights
Leisure Media HCM March 2010 - TourismInsights
Leisure Media HCM March 2010 - TourismInsights
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efurbished<br />
equipment<br />
Studio2: The dumbbells are the only<br />
pieces of kit that aren’t refurbished<br />
Club: Studio2, Pollenca, Majorca<br />
Supplier: Amazon <strong>Leisure</strong><br />
mazon <strong>Leisure</strong> installed<br />
27 refurbished stations at<br />
A independent gym Studio2 at the<br />
end of last year, including Life Fitness<br />
CV Silver Line treadmills, cross-trainers,<br />
recumbent bikes, upright cycles and<br />
Concept2 rowers, as well as Life Fitness<br />
Pro Series and Hammer Strength<br />
resistance equipment.<br />
“The amount of kit against investment<br />
was a key persuader, along with the<br />
choice of colours available on the<br />
strength equipment,” says Neil Whatling,<br />
operations manager for Amazon <strong>Leisure</strong>.<br />
“We weren’t the cheapest supplier, but<br />
the quality we were able to deliver for<br />
the investment led Studio2 to choose<br />
us as the best option.”<br />
Every piece of kit, from the treadmills<br />
right down to the Concept2 rowers,<br />
are fully refurbished units – all supplied,<br />
delivered and installed by Amazon to<br />
ensure a complete solution that met the<br />
customer’s specifi c requirements.<br />
The only new pieces of equipment<br />
onsite are the dumbbells, as according to<br />
Whatling: “It’s a devil gluing the rubber<br />
surround back on!”<br />
Whatling says strength machines are<br />
more straightforward when it comes to<br />
the remanufacturing process. “They’re<br />
far more mechanical than CV kit,” he<br />
says. “When you take away the electrical<br />
side of things, you can make very old<br />
equipment look as good as new.”<br />
Across the board, Studio2 saved<br />
around 65 per cent of the cost of new<br />
equipment. Says Sarah Bernard, owner<br />
of Studio2: “Our refurbished equipment<br />
is better than that of most gyms in<br />
Majorca and the team at Amazon were<br />
extremely patient with me.”<br />
“STRENGTH KIT IS EASIER TO REMANUFACTURE<br />
THAN CV: WITH NO ELECTRICAL ELEMENT, YOU<br />
CAN MAKE VERY OLD KIT LOOK LIKE NEW”<br />
Marlow: Only one machine was out of<br />
service at a time during the refurb<br />
Club: The Marlow Club, Buckinghamshire<br />
Supplier: ServiceSport<br />
he Marlow Club called in<br />
ServiceSport to re-upholster its<br />
T Technogym strength equipment<br />
on-site in November 2009.<br />
Kevin Dobson, senior gym instructor<br />
at the club, says: “There was nothing<br />
wrong with our actual kit, but the<br />
padding was dented and the leather<br />
had started to split. The ServiceSport<br />
engineer arrived with his iron and his<br />
sewing machine and, by the time he left,<br />
the equipment looked brand new!”<br />
ServiceSport supplies second-hand<br />
Life Fitness CV equipment but, rather<br />
than stocking strength equipment for<br />
resale, it offers an ‘onsite’ refurbishment<br />
service. “Resistance kit takes up a lot<br />
of fl oor space in our warehouse,” says<br />
managing director Rick Fowler.<br />
“Instead, we refurbish existing<br />
equipment onsite. We can change the<br />
colour of the upholstery and replace the<br />
cables so that members think the club<br />
has completely replaced the resistance<br />
circuit with new machines.”<br />
Dobson continues: “We can’t put a<br />
price on what the service saved us – if<br />
members think machines are tatty,<br />
they’re more likely to go elsewhere.<br />
“Each piece took less than an hour to<br />
re-upholster and there was only ever<br />
one machine out of service at a time.”<br />
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