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QBE European Operations plc

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<strong>QBE</strong> <strong>European</strong> <strong>Operations</strong> <strong>plc</strong> Annual report 2011 15<br />

Underwriting structure<br />

With 2011 GWP<br />

Marine, Energy<br />

and Aviation<br />

Colin O’Farrell<br />

£644 million<br />

Sam Harrison<br />

Director of Underwriting<br />

£531 million<br />

Paul Letherbarrow*<br />

Director of Underwriting<br />

(Aviation)<br />

£113 million<br />

Marine<br />

Tim Pembroke<br />

£152 million<br />

British Marine<br />

Tim Harris<br />

£115 million<br />

Energy and Political<br />

Peter Burton<br />

£264 million<br />

The underwriting structure is supported by Nick Menear (<strong>Operations</strong>), Gary Crowley (Claims) and Daryl Ewer (Business Development).<br />

* Joined April 2012<br />

Business operations<br />

British Marine<br />

Cover includes P&I risks, written on a worldwide<br />

basis, for smaller, specialist vessels and yachts<br />

that typically do not exceed 10,000 gross tons.<br />

Premium cover includes protection for cargo,<br />

pollution, collision and personal injury.<br />

The portfolio also includes a dedicated hull<br />

underwriting team that specialises in offering<br />

cover for hull and machinery, increased value<br />

and war risks, which are routinely written for<br />

100% of a vessel’s value up to US$20 million.<br />

Approximately 10% of the hull portfolio relates<br />

to the insurance of commercial fishing vessels,<br />

predominately in the UK, Ireland and Canada.<br />

General Aviation<br />

The GA team leads more than 40% of the risks<br />

it writes. Clients include the private owners of<br />

fixed-wing and rotor-wing aircraft, flying clubs<br />

and all types of commercial operations. Although<br />

the portfolio is international, the majority of<br />

business comes from Europe and Asia and is<br />

written through London-based brokers. Income<br />

is also generated through branch offices in<br />

mainland Europe, Mexico and the USA, where<br />

we provide products through local market<br />

agents and brokers.<br />

Airlines<br />

Airline risks are written, through brokers, on a<br />

co-insurance basis in the international subscription<br />

market. The syndicate has the capacity to<br />

underwrite all classes of airline business<br />

worldwide, from international, national and<br />

regional carriers, to charter and cargo airlines.<br />

Products and Airports<br />

The Products and Airports portfolio consists<br />

of an international book written predominantly<br />

through London-based insurance brokers.<br />

Business is spread over all sectors, including<br />

airframe engine and component manufacturers,<br />

airport and airport-related servicing risks and<br />

refuelling operations.<br />

Financial performance<br />

The division’s trading environment was mixed<br />

in 2011, with average rate increases of<br />

4.8% (2010 2.1%). Significant rate increases<br />

were observed during 2011 on renewal<br />

of energy impacted classes of business,<br />

particularly worldwide energy clients. Rates<br />

in the marine, British Marine and aviation<br />

markets remained relatively flat during the<br />

year. Gross written premium remained stable<br />

at £644 million. Underpinning this performance<br />

were prior-year reserve releases from <strong>QBE</strong><br />

Syndicate 1036 of £10.9 million. This includes<br />

a 2011 reserve release, reflecting a benign<br />

hurricane season for catastrophe exposed risk<br />

business in the US Gulf.<br />

Market environment<br />

The market environment was extremely<br />

competitive across all marine, energy and aviation<br />

product lines. While rates in the onshore and<br />

offshore energy risk and liability sectors increased<br />

following market losses in the former and<br />

contraction in capacity in energy liability, there<br />

was little or no rating progress in other classes,<br />

in which overcapacity and commission levels<br />

became increasingly significant issues. The<br />

market rating environment across all classes<br />

was particularly disappointing, despite the<br />

increased level of catastrophe claims<br />

throughout the 2011 calendar year.<br />

Outlook<br />

We assume that pressure on rates will increase<br />

in 2012 unless capacity or market participants<br />

contract following the high level of catastrophe<br />

claims in 2011. The division’s historically<br />

strong underwriting discipline, expertise and<br />

service will be the key to profitability in 2012.<br />

Consolidation and expansion of managed<br />

operations overseas, combined with<br />

co-operation with <strong>QBE</strong> <strong>European</strong> and Group<br />

offices worldwide, will become increasingly<br />

important as the year progresses.

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