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QBE European Operations plc

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<strong>QBE</strong> <strong>European</strong> <strong>Operations</strong> <strong>plc</strong> Annual report 2011 30<br />

Financial management<br />

“<strong>QBE</strong> EO has maintained a strong capital position.<br />

Shareholders’ funds were £1.7 billion after the payment<br />

of a dividend totalling £600 million and we continue<br />

to hold a significant economic capital surplus.”<br />

Financial management encompasses capital<br />

management and allocation of resources,<br />

as well as those financial risks that have an<br />

impact on the balance sheet. It is integral to<br />

<strong>QBE</strong> EO’s overall risk management strategy<br />

and commercial objective, which is to generate<br />

a 15% cross-cycle return on allocated<br />

capital from insurance operations.<br />

It is also vital in providing confidence in our ability<br />

to pay claims and meet debt obligations and in<br />

ensuring that regulatory requirements are met.<br />

Capital management<br />

Capital management covers all <strong>QBE</strong> EO’s<br />

business activities, including underwriting and<br />

investment strategy decisions and measures<br />

of increasing capital efficiency, such as debt<br />

management and reinsurance strategy. We<br />

ensure that all insurance entities are adequately<br />

capitalised to enable them to achieve our target<br />

S&P rating and to use their capital efficiently.<br />

We use a stochastic risk-based tool to model<br />

our capital requirements. The tool, which<br />

incorporates the principal risks being faced<br />

by each of our legal entities together with the<br />

output, is tailored to our risk profile. The resulting<br />

capital requirements are reported to the risk<br />

and capital committee which, in turn,<br />

recommends them to the relevant boards.<br />

In addition to assessing capital requirements<br />

for regulated entities, our capital model is used<br />

to support decision-making, including allocating<br />

capital to class of business for business planning<br />

and performance monitoring, assessing the<br />

effectiveness of existing reinsurance protections<br />

and new reinsurance strategies and considering<br />

the implications of Solvency II on the business.<br />

<strong>QBE</strong> EO capital resources<br />

All registered insurance companies regulated by<br />

the FSA and Lloyd’s syndicates have to perform<br />

an Individual Capital Assessment (ICA) each year.<br />

The ICA defines the level of capital needed to<br />

ensure that the entity will be able to meet the<br />

ultimate value of liabilities arising from past<br />

business and the expected new business<br />

to be written in the forthcoming year. Our ICAs<br />

have been reviewed and accepted by the FSA<br />

and Lloyd’s.<br />

Lloyd’s corporate members are also required to<br />

hold capital, Funds at Lloyd’s (FAL), in a trust at<br />

Lloyd’s. These are intended to cover circumstances<br />

in which the syndicates’ assets are insufficient<br />

to meet their liabilities. The level of FAL depends<br />

on corporate members’ participations on<br />

syndicates and on the level of the syndicate ICAs<br />

after Lloyd’s has reviewed and accepted them.<br />

Rating agencies review the quality of admissible<br />

assets, the mix and risk of business and<br />

counterparty exposures, to measure how much<br />

capital is required for each ratings band. The<br />

treatment of assets is broadly consistent with<br />

the regulatory basis. <strong>QBE</strong> EO monitors its<br />

capital position on an ongoing basis to ensure<br />

that it continues to have a strong rating and<br />

stable outlook. Our core (re)insurance entities<br />

maintained their S&P ratings.<br />

The ratings for each of our insurance carriers<br />

are on page 9.<br />

Solvency II<br />

Solvency II is a fundamental review of the<br />

prudential regulatory requirements that are<br />

expected to change the capital and disclosure<br />

requirements and risk management standards,<br />

for the <strong>European</strong> insurance industry.<br />

Implementation is expected on 1 January 2014.<br />

We have invested significant resources to ensure<br />

that we are prepared to meet the new regime.<br />

We participated in all relevant submissions to<br />

Lloyd’s and to the Association of British<br />

Insurers. In October 2011, our syndicates were<br />

awarded “green light” status under the Lloyd’s<br />

traffic light system, which is currently being<br />

used to measure Solvency II readiness. No<br />

such benchmarking is in place for QIEL, QREL<br />

and Secura NV, but similar progress has been<br />

made for these entities.<br />

We are confident that our systems and internal<br />

processes will comply with the new regulatory<br />

requirements and that our entities will meet<br />

Solvency II’s minimum capital requirements.<br />

Over the next 12 to 24 months, we will determine<br />

the optimum level of capital to be maintained<br />

(taking regulatory and rating agency expectations<br />

into account).<br />

Liquidity and cash management<br />

During the year, <strong>QBE</strong> EO’s cash and financial<br />

investments increased by £108.6 million, largely<br />

as a result of surplus cash flow generated by<br />

its operations. It is vital for us to have strong<br />

liquidity and cash management to ensure that<br />

we have the ability to respond quickly to events,<br />

such as the payment of claims following a<br />

catastrophic loss.<br />

We aim to maintain a strong liquidity position<br />

by holding our assets predominately in liquid<br />

funds. We monitor our exposures and run tests<br />

to ensure that, even in realistic disasters,<br />

sufficient liquidity is available.<br />

We have a low appetite for credit risk, although<br />

we have taken on more credit risk – on a very<br />

selective basis – since high-quality corporate<br />

spreads widened towards the end of 2009. We<br />

have established detailed guidelines, procedures,<br />

limits and monitoring requirements to mitigate<br />

credit risk, particularly in the more significant<br />

area of reinsurance counterparty credit risk.<br />

Liquidity risk is discussed further on page 22.

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