BERRETT-KOEHLER - McGraw-Hill Books
BERRETT-KOEHLER - McGraw-Hill Books
BERRETT-KOEHLER - McGraw-Hill Books
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216 F a l l 2 0 0 9<br />
N O V E M B E R 2 0 0 9<br />
Business/Conflict Resolution<br />
Paperback • 288 pp<br />
ISBN-13: 978-1-57675-771-0<br />
$19.95<br />
S E C O N D E D I T I O N , R E V I S E D A N D E X PA N D E D<br />
GETTING TO RESOLUTION<br />
Turning Conflict Into Collaboration<br />
Stewart Levine, Foreword by Joel Barker<br />
Most approaches to conflict resolution and negotiation result<br />
in just temporary settlement, compromise, or capitulation.<br />
This book offers new principles and new tools to show how to get<br />
to real, lasting resolution of any kind of personal, business,<br />
organizational, or community conflict.This thoroughly revised and<br />
updated work focusing on how to resolve conflict in a holistic, winwin<br />
manner incorporates the timeless wisdom of the first edition<br />
with new learning and applications.<br />
The seven-step process is easy to understand and apply to any<br />
conflict.<br />
Stewart Levine is the founder of Resolution Works. His clients have<br />
included American Express, Chevron, General Motors, NASA, Oracle,<br />
and many others.
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