SummEr/FAll 2011 - Nazareth College
SummEr/FAll 2011 - Nazareth College
SummEr/FAll 2011 - Nazareth College
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NEWS|views<br />
n School of Management<br />
Social Media Wizards<br />
by Alan Gelb<br />
It is no exaggeration to say that this has<br />
been the year of social media, from the<br />
highly publicized feature film The Social<br />
Network to the pivotal role that Facebook<br />
and Twitter played in the recent revolution<br />
in Egypt. Since graduating from <strong>Nazareth</strong><br />
<strong>College</strong>, Mike Deichmiller ’06 and Gavin<br />
Thomas ’06 have immersed themselves in<br />
this wide-open new arena, ushering their<br />
employer, Butler/Till, a media planning and<br />
buying agency, down social media avenues<br />
that are laden with opportunity.<br />
Deichmiller and Thomas, who joined Butler/<br />
Till soon out of college, started out in the<br />
areas of print, radio, and digital—the more<br />
traditional sectors of the business. Nonetheless,<br />
they felt that something important was<br />
missing from the Butler/Till profile. “From the<br />
time we were freshmen at <strong>Nazareth</strong>, we made<br />
use of social media on a personal level and<br />
always saw its potential,” says Deichmiller.<br />
“We wanted Butler/Till to see that potential as<br />
well.” Deichmiller and Thomas presented the<br />
idea of a social media initiative to Sue Butler<br />
and Tracy Till, the firm’s co-CEOs. “They went<br />
for it and gave us the support and leeway to<br />
do the necessary research,” Thomas recalls.<br />
Deichmiller and Thomas are true believers in<br />
the power of social media. “From our standpoint,<br />
social media really expands the realm<br />
of what we do and ups the benefits of the<br />
traditional media channels we use. It opens<br />
up dialogues that never existed before,” says<br />
Deichmiller. Thomas points out, however, that<br />
social media shouldn’t live alone. “Just as we<br />
wouldn’t recommend using stand-alone print,<br />
we wouldn’t recommend using stand-alone<br />
social media,” Thomas says.<br />
Deichmiller and Thomas both received<br />
bachelor’s degrees in business administration<br />
at <strong>Nazareth</strong>, which they credit with teaching<br />
them the fundamentals for their job. “My<br />
<strong>Nazareth</strong> education allowed me to understand<br />
the business landscape in today’s ever-changing<br />
world,” says Deichmiller. Adds Thomas,<br />
“Attending a community oriented and socially<br />
connected college like <strong>Nazareth</strong> helped us<br />
Mike Deichmiller ’06 and Gavin Thomas ’06, social media wizards at the media agency Butler/Till.<br />
in translating the knowledge we gained<br />
from the Naz business coursework to the ad<br />
agency and the social media world.” The two<br />
particularly appreciate the dynamic nature of<br />
social media. They stay ahead of the curve by<br />
reading social media newsblogs, participating<br />
in countless webinars, and attending conferences<br />
across the country. In March, they made<br />
their yearly pilgrimage to South by Southwest<br />
(SXSW), the annual conference held in Austin,<br />
Texas, that brings together all that is new and<br />
exciting in original music, independent films,<br />
and emerging technologies.<br />
“We’re bringing new ideas to our clients and<br />
working with people throughout our agency,”<br />
says Deichmiller. “We’re teaching account<br />
executives how to Twitter and correcting the<br />
misconception that you can’t really measure<br />
social media. In fact, it’s very quantifiable.”<br />
Thomas cautions, however, that there’s not<br />
just one social media answer. “When clients<br />
say that they want a Facebook page, we ask<br />
them what their marketing objective is,” Thomas<br />
says. “Social media requires an investment,<br />
and we want to make sure it’s used well.”<br />
Currently, Deichmiller and Thomas connect<br />
around social media with more than half of<br />
Butler/Till’s clients, and that figure is growing.<br />
“Social media is not going away,” says<br />
Thomas. “It’s here to stay.”<br />
Follow <strong>Nazareth</strong> <strong>College</strong> on:<br />
Alan Gelb is a freelance writer in East<br />
Chatham, New York.<br />
12 CONNECTIONS | Summer/Fall <strong>2011</strong> www.naz.edu