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SummEr/FAll 2011 - Nazareth College

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NEWS|views<br />

n School of Management<br />

Social Media Wizards<br />

by Alan Gelb<br />

It is no exaggeration to say that this has<br />

been the year of social media, from the<br />

highly publicized feature film The Social<br />

Network to the pivotal role that Facebook<br />

and Twitter played in the recent revolution<br />

in Egypt. Since graduating from <strong>Nazareth</strong><br />

<strong>College</strong>, Mike Deichmiller ’06 and Gavin<br />

Thomas ’06 have immersed themselves in<br />

this wide-open new arena, ushering their<br />

employer, Butler/Till, a media planning and<br />

buying agency, down social media avenues<br />

that are laden with opportunity.<br />

Deichmiller and Thomas, who joined Butler/<br />

Till soon out of college, started out in the<br />

areas of print, radio, and digital—the more<br />

traditional sectors of the business. Nonetheless,<br />

they felt that something important was<br />

missing from the Butler/Till profile. “From the<br />

time we were freshmen at <strong>Nazareth</strong>, we made<br />

use of social media on a personal level and<br />

always saw its potential,” says Deichmiller.<br />

“We wanted Butler/Till to see that potential as<br />

well.” Deichmiller and Thomas presented the<br />

idea of a social media initiative to Sue Butler<br />

and Tracy Till, the firm’s co-CEOs. “They went<br />

for it and gave us the support and leeway to<br />

do the necessary research,” Thomas recalls.<br />

Deichmiller and Thomas are true believers in<br />

the power of social media. “From our standpoint,<br />

social media really expands the realm<br />

of what we do and ups the benefits of the<br />

traditional media channels we use. It opens<br />

up dialogues that never existed before,” says<br />

Deichmiller. Thomas points out, however, that<br />

social media shouldn’t live alone. “Just as we<br />

wouldn’t recommend using stand-alone print,<br />

we wouldn’t recommend using stand-alone<br />

social media,” Thomas says.<br />

Deichmiller and Thomas both received<br />

bachelor’s degrees in business administration<br />

at <strong>Nazareth</strong>, which they credit with teaching<br />

them the fundamentals for their job. “My<br />

<strong>Nazareth</strong> education allowed me to understand<br />

the business landscape in today’s ever-changing<br />

world,” says Deichmiller. Adds Thomas,<br />

“Attending a community oriented and socially<br />

connected college like <strong>Nazareth</strong> helped us<br />

Mike Deichmiller ’06 and Gavin Thomas ’06, social media wizards at the media agency Butler/Till.<br />

in translating the knowledge we gained<br />

from the Naz business coursework to the ad<br />

agency and the social media world.” The two<br />

particularly appreciate the dynamic nature of<br />

social media. They stay ahead of the curve by<br />

reading social media newsblogs, participating<br />

in countless webinars, and attending conferences<br />

across the country. In March, they made<br />

their yearly pilgrimage to South by Southwest<br />

(SXSW), the annual conference held in Austin,<br />

Texas, that brings together all that is new and<br />

exciting in original music, independent films,<br />

and emerging technologies.<br />

“We’re bringing new ideas to our clients and<br />

working with people throughout our agency,”<br />

says Deichmiller. “We’re teaching account<br />

executives how to Twitter and correcting the<br />

misconception that you can’t really measure<br />

social media. In fact, it’s very quantifiable.”<br />

Thomas cautions, however, that there’s not<br />

just one social media answer. “When clients<br />

say that they want a Facebook page, we ask<br />

them what their marketing objective is,” Thomas<br />

says. “Social media requires an investment,<br />

and we want to make sure it’s used well.”<br />

Currently, Deichmiller and Thomas connect<br />

around social media with more than half of<br />

Butler/Till’s clients, and that figure is growing.<br />

“Social media is not going away,” says<br />

Thomas. “It’s here to stay.”<br />

Follow <strong>Nazareth</strong> <strong>College</strong> on:<br />

Alan Gelb is a freelance writer in East<br />

Chatham, New York.<br />

12 CONNECTIONS | Summer/Fall <strong>2011</strong> www.naz.edu

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