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Untitled - Hospitality Maldives

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Receiving:<br />

Check It, Before You<br />

Accept It<br />

The beginning of every great meal begins<br />

with the purchasing and receiving of the<br />

freshest products available. Careful selection<br />

of your suppliers is the first step in ensuring<br />

you receive these fresh products. Question<br />

your suppliers to ensure that they have established<br />

food safety practices in place. You<br />

should only buy from suppliers who are getting<br />

their products from licensed reputable<br />

manufacturers who adhere to all applicable<br />

health regulations. Suppliers should meet the<br />

following criteria:<br />

• use a HACCP (Hazard Analysis Critical<br />

Control Point) system in their operations<br />

• train all employees in sanitation<br />

• use clean delivery trucks with proper<br />

refrigeration<br />

• package foods in leak proof, protective,<br />

durable packaging<br />

• should meet federal and state health<br />

standards<br />

You should let vendors know what you expect<br />

from them by putting safety standards<br />

in your purchase specification agreement and<br />

note any deficiencies for further review.<br />

Once your establishment has set up a relationship<br />

with a supplier, be a smart customer.<br />

Always inspect deliveries. Don’t take anything<br />

for granted. Even though federal and<br />

state agencies regulate and monitor the production<br />

and transportation of food such as<br />

meat, poultry, seafood, eggs dairy products,<br />

and canned goods, it is your responsibility<br />

to check the quality and safety of food that<br />

comes into your establishment. Remember<br />

that receiving is the first step where you can<br />

control the safety and quality of the food in<br />

your restaurant.<br />

Make sure that you are prepared for your<br />

shipment. Have clean handtrucks, carts or<br />

dollies, and containers available in the receiving<br />

area. Make sure you have enough space<br />

in your storage areas prior to receiving a<br />

shipment. If possible receive only one delivery<br />

at a time. Inspect and store each delivery<br />

before accepting another one to avoid product<br />

abuse in the receiving area. If deliveries<br />

arrive at a time that is not convenient ask the<br />

supplier to come back at another time that<br />

is. Schedule shipments so they arrive at the<br />

non-peak times of the day. That way you can<br />

ensure that your crew can check to see that<br />

the food arrives in good condition.<br />

Employees assigned to receive deliveries<br />

should be trained to inspect food properly, as<br />

well as to distinguish between products that<br />

are acceptable and those that are not. They<br />

should be authorized to reject products that<br />

are not acceptable.<br />

Take sample temperatures of all refrigerated<br />

and frozen foods as well as the delivery<br />

truck. Use a clean, calibrated thermometer<br />

to check the products. All products – especially<br />

meat, poultry, and fish – should be<br />

checked for proper color, texture, and odor.<br />

Live molluscan shellfish and crustacea must<br />

be delivered alive. Eggs should be checked<br />

for freshness and be checked for cleanliness<br />

and cracked shells. Dairy products must be<br />

checked for freshness. Produce should be<br />

fresh and wholesome.<br />

Make sure delivery trucks look and smell<br />

clean and are equipped with proper storage<br />

equipment. Ensure that the refrigerated<br />

products are at the proper temperature of<br />

41 degrees Fahrenheit or below. Make sure<br />

frozen foods are in air-tight, moisture-proof<br />

packaging. Broken boxes, leaky packages, or<br />

dented cans may be signs of mishandling and<br />

could be grounds for rejecting the shipment.<br />

Check packaging for signs of re-freezing, prewetness,<br />

and pest infestation. Just because a<br />

product is dry or frozen upon receipt does<br />

not mean it was not wet or had not thawed<br />

during prior handling.<br />

Label all items before storage with the delivery<br />

date or the use-by date to ensure proper<br />

food rotation. Put products away as soon as<br />

possible, especially frozen food or foods that<br />

require refrigeration. Keep the receiving area<br />

clean and well lit to discourage pests.<br />

It is your establishment’s right to refuse an<br />

unacceptable delivery. If the product does<br />

not adhere to these criteria when it arrives,<br />

you have every right to refuse the shipment.<br />

Having established procedures for inspecting<br />

products can reduce hazards before they enter<br />

your establishment.<br />

Adapted with permission from ServSafe Essentials - Second Edition, ©2002 by the National Restaurant Association Educational Foundation.<br />

ServSafe is a registered trademark of the National Restaurant Association Educational Foundation. This article is reprinted with permission by Daydots 2008.

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