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Safe Newcastle Domestic Violence Strategy - Newcastle City Council

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The main themes covered by the staff guidance<br />

are around their duties and responsibilities in<br />

relation to:<br />

– Standards of service<br />

– Confidentiality and safety<br />

– Housing support and advice<br />

– Homeless prevention<br />

– Protecting those who are vulnerable<br />

– Monitoring and referral<br />

It also provides information about:<br />

– what a victim or a perpetrator can expect from<br />

YHN<br />

– staff training, support and contacts<br />

– interview guidance<br />

– forms for employee reporting, monitoring and<br />

Housing Advice Centre referral<br />

Some examples of the scope of their support activity:<br />

– a specific domestic violence clause is included in the<br />

tenancy agreement<br />

– providing in house Advice and Support workers<br />

– letting 212 out of the 3,597 lettings through Your Choice<br />

Homes in 2004/05 to victims of domestic violence, 97 of<br />

those were direct from the register without having to make<br />

a homeless application<br />

– providing staff domestic violence policy and guidance<br />

training linked to the safeguarding of children and<br />

vulnerable adults<br />

– providing Vulnerable Persons Community Alarms through<br />

their in house Community Care Alarm Service allowing 155<br />

victims of domestic violence to feel safer in their homes in<br />

2004/05<br />

– providing furnished tenancies and child safety equipment<br />

through their in house <strong>Newcastle</strong> Furniture Service<br />

– promoting same sex interviews and Interpreting services<br />

– including awareness training as part of the ongoing open<br />

training programme<br />

– ensuring that both the protection of staff victims and<br />

dealing with staff perpetrators is included in the Code of<br />

Conduct for employees<br />

– building the core skills needed to address domestic<br />

violence issues into the core competency framework for<br />

all YHN managers<br />

– specific policies and guidance around housing offenders<br />

– making sure staff have access to telephone counseling<br />

services either as victims or in their support role<br />

– operational staff representation on the <strong>Domestic</strong> violence<br />

forum<br />

– Management Team representation on the <strong>Domestic</strong><br />

<strong>Violence</strong> and Abuse Partnership<br />

– electronic lone worker monitoring pilot<br />

– HASBET in house Police, Housing, Victim support<br />

Housing, Anti Social Behaviour and Enforcement Team<br />

– specific domestic violence clause in Modern Homes<br />

procurement contracts<br />

– branded public information leaflet in appropriate locations<br />

and information on web site<br />

<strong>Newcastle</strong> <strong>Domestic</strong> <strong>Violence</strong> And Abuse <strong>Strategy</strong>

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