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I Vo.t are going to hear a news broadcast. Before you listen,look at ...

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I<br />

Eiff the gaps in this letter using who or whichwhen necessary.<br />

If no word is necessary, write -<br />

Dear Mr Trotter,<br />

I have a number of cornplaints abouu the work ..........: (1)<br />

<strong>you</strong>r company did in my houge last week.<br />

You promised th<strong>at</strong> the men (2) carried out the work would<br />

arrive by g.00. As <strong>you</strong> know, I have <strong>to</strong> c<strong>at</strong>ch the bug .. ............... (3)<br />

Leavee <strong>at</strong> 8.15. On three days the men arrived aft,er eight,<br />

so r miseed my bus and my boss, (4) is very strict,<br />

was extrernel-y annoyed. The foreman lost the writt,en instructions<br />

(5) r gave him. The paint (6) tre used for the<br />

haLL was the one (7) ehould have been used in the kitchen.<br />

The sitting-room wallpaper, ...................... (8) r had chosen with gre<strong>at</strong><br />

c<strong>are</strong>, was the wrong way up. My b<strong>at</strong>hroom, (9) <strong>you</strong> and r<br />

agreed did not need redecor<strong>at</strong>ing, hae been painted.<br />

rf <strong>you</strong> do not promiee <strong>to</strong> put right, the mistakee ................... (10)<br />

<strong>you</strong>r men have made within two weeks, I will go <strong>to</strong> my lawyer.<br />

Yours sincerel-y,<br />

Cecil iI. Trubshaw<br />

fl Co*plete these sentences with <strong>you</strong>r own ideas,<br />

using the rel<strong>at</strong>ive pronouns in the box.<br />

*l::: -h*1.<br />

. ff . v*i1l '. *n1:o<br />

"*<br />

wlose ,<br />

unhv r<br />

1 I don't really enjoy films whi€h..shg!..*...l.q.t..f...y.iplg.w-e.:.........................<br />

zog

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