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Tourism Risk Management - Sustainable Tourism Online

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APPENDIX A: GLOSSARY OF TERMS<br />

The following definitions used throughout the guide are from AS/NZS 4360:2004 <strong>Risk</strong> <strong>Management</strong>,<br />

and Emergency <strong>Management</strong> Australia’s Emergency <strong>Risk</strong> <strong>Management</strong> Applications Guide, Second<br />

Edition, 2004.<br />

Community<br />

A group of people with a commonality of association and generally defined by location, shared<br />

experience, or function.<br />

Consequences<br />

Outcome or impact of an event.<br />

Control<br />

An existing process, policy device, practice or other action that acts to minimize negative risk to<br />

enhance positive opportunities.<br />

Elements at <strong>Risk</strong><br />

The population, buildings and civil engineering works, economic activities, public services and<br />

infrastructure etc, exposed to sources of risk.<br />

Emergency<br />

An event, actual or imminent, which endangers or threatens to endanger life, property or the<br />

environment, and which requires a significant and coordinated response.<br />

Emergency risk management<br />

A systematic process that produces a range of measures contributing to the well-being of<br />

communities and the environment.<br />

Environment<br />

Conditions or influences comprising built, physical and social elements which surround or interact<br />

with the community.<br />

Hazard<br />

A source of potential harm.<br />

Lifeline<br />

A system or network that provides services on which the well-being of the community depends.<br />

Likelihood<br />

Used as a general description of the probability or frequency.<br />

Monitor<br />

To check, supervise, observe critically, or record the progress of an activity, action or system on a<br />

regular basis in order to identify change from the performance level required or expected.<br />

Preparedness<br />

Arrangements to ensure that, should an emergency occur, all those resources and services which<br />

are needed to cope with the effects can be efficiently mobilized and deployed.<br />

Prevention<br />

Regulatory and physical measures to ensure that emergencies are eliminated or their effects<br />

mitigated.<br />

<strong>Tourism</strong> <strong>Risk</strong> <strong>Management</strong> – An Authoritative Guide to Managing Crises in <strong>Tourism</strong> 87

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