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Guidelines for Libraries of Government Departments - IFLA

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Case study<br />

Identifying specialist sources, facilitating their use, and ensuring value <strong>for</strong><br />

money<br />

The library <strong>of</strong> the UK’s Department <strong>for</strong> Business Enterprise and Regulatory Re<strong>for</strong>m<br />

was asked to suggest suitable databases <strong>for</strong> company and financial in<strong>for</strong>mation.<br />

Having identified one which met the requirements, it set up a 5-week trial, with<br />

<strong>for</strong>mal training <strong>for</strong> users. When it proved its worth, the library negotiated full<br />

unlimited access <strong>for</strong> subscribers <strong>for</strong> significantly less than the list price. Users in<br />

other parts <strong>of</strong> the Department are also showing interest and further subscriptions<br />

will lead to reductions in cost per user. The library’s expertise enables it to make<br />

the most <strong>of</strong> its relationships with commercial in<strong>for</strong>mation suppliers and use its<br />

experience <strong>of</strong> contract negotiation to provide an excellent advisory service to<br />

customers who need access to more specific in<strong>for</strong>mation.<br />

29

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