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Heltor’s depots score a double at
prestigious fuel distributor awards
Jet branded West Country fuel distributor, Heltor Limited, has
scooped a prestigious award from the Federation of Petroleum
Suppliers (FPS) – and in doing so has also made history.
Heltor is a family-owned business with three depots across
Devon and Cornwall, delivering fuel oil to homes and
businesses. Their depots are inspected every three years by the
Federation of Petroleum Suppliers, as part of the nationallyrecognised
Depot Certification Scheme and only the top depots
get a Gold or Platinum certification and are eligible for the
Depot of the Year Award.
This year, two of Heltor’s depots achieved the top Platinum
certification. Heltor’s Newton Abbot depot has won first prize in
the Depot of the Year Awards, while the firm’s St Austell depot
came a close second.
Paul Kingdon and Charlie Kingdon from Heltor were present to
collect the awards from Andrew Dear, representative for award
sponsors, QBE Insurance.
Heltor’s ‘skelter’ ride continues as we are pleased to announce
that Heltor have re-signed as a Jet Authorised Distributor for
another contract period. Linda Kingdon tells us why they
signed up again... “We are a family business and take great
pride in the care and attention we give to everything we do and
how that relates to us giving great customer service.
“What I like about Jet is that they give us a personal service and
share our mindset, even though they are a global company. You
deal with ‘real’ people who care, who are answerable and who
are always on the end of a phone if you need them. It’s all about
helping each other! Continuity of supply is excellent; you could
intouch
14
Heltor Skelter
“We’re thrilled that
our depots took first
and second place in
the awards,”
commented Paul
Kingdon, managing
director of the
company. “Achieving
this double victory in
competition with
depots across the
country, is a testament
to the hard work and
dedication to service that our staff
provide.
even call it ‘supply on demand’ over the last couple of cold
winters, enabling us to meet our clients’ needs.
We have always had a great relationship with our Regional
Manager, Mike George, who has recently retired, but we are
really pleased with Jet’s appointment of our ‘new man’, Paul
Carey, who we have known for some time too and we look
forward to a long and prosperous relationship together.”
Paul Kingdon (top) and son
Charlie collect their awards from
Andrew Dear at the FPS dinner
“We’re still very much a family
business and our customers
appreciate the traditional values
that shine through in our
operations.” The FPS inspection is
rigorous, and comprises an audit
of compliance with existing
legislation, health and safety issues
and environmental measures to ensure a safe and professional
operation for staff, customer and the public.
Vanessa Cook, Marketing & Events Manager at the FPS,
commented: “This is the first time in the history of the Depot of
the Year Awards that one company has won first and second place.
This is quite an achievement for Heltor and it demonstrates that
the two depots in question have not only performed top among
similar depots, but have also scored between 90 and 100
percent in our certification audits.” The awards were presented
at the FPS 2010 Awards Dinner in Harrogate on 22 April, where
Jet’s Paul Carey pictured with Heltor’s Managing Director, Paul Kingdon.