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Hub feature Buy Search it Now Immingham for profiles of the people who work in the Immingham hub and what they do Stuart Cufflin is on hub-book Rachel Reeves I have worked in Sales and Support here at the Immingham hub for two years, but have been in the fuel business most of my working life, having worked for a fuel distribution company for the last 18 years. I particularly enjoy my current role as I get to talk to a wide spectrum of customers with varied requirements which is demanding at times, but always rewarding! Out of work, I enjoy going out with friends and socialising, particularly going to the cinema. I also like to keep busy at home refurbishing my house, although my on-going (two year) bathroom refurbishment project gives my colleagues at work plenty to tease me about. intouch 18 “New Newton Building” ★★★★★ See all 14 members of the team Today via: hub book Stuart Cufflin • Comments Stuart Cufflin, Regional Manager, Customer Support makes a ‘hubba-hubba’ about the Immingham team... “Customer Support at Humber has a close proximity to our refining colleagues but has a strong marketing focus and characteristics. Our partnership with our Warwick colleagues allows us to deliver a seamless service to our customers as the whole process from customer account set up, through order taking, deliveries and reconciliation, to final invoicing, uses the same technology and follows the same processes at both locations. Our day staff are now based at the new Newton building, directly opposite Humber Refinery. All support services and administration staff are based here as part of the ConocoPhillips on-going drive to safety, as all staff not directly involved in production at the refinery have moved into what is not only a safer, but better working environment away from the refining site. We have only been in residence for a couple of months but everyone loves our new home! The building is superb offering great facilities including a canteen, gym, excellent ‘break-out’ areas and the whole place feels more professional which is particularly important when our customers visit. Warwick and Immingham are very much one team, pulling together for our customers’ benefit. Indeed, the only slight difference is the extended hours Immingham offers from its IPC base nearby, as we are always available for customer’s enquiries whenever deliveries are being made; early, late, Saturdays and Sundays, we are there ensuring there is not only a point of contact for our Dealers, but continuity of supply, ensuring everything runs smoothly. Where there may be problems to solve, the out of hours shift team are empowered to make decisions, which can be challenging with a lot of experience required to make the right call. Janine Davison Hi, I'm Janine Davison and I've worked for ConocoPhillips for nearly four and a half years in Sales Support at Immingham. I take orders and enquiries for Immingham, Bramhall, Teesside and LPG and also help out with Whitegate Refinery work, providing month end and billing support. My spare time is spent on shopping trips with my fifteen year old daughter Jade; on various DIY fiascos with my partner in our new house; at the gym or the cinema as I'm a self confessed film geek. Bridie Fairbank This is my ‘second stint’ at ConocoPhillips as I had a three month gap between a one year maternity cover position and being offered my current contract as a Reconciliation Administrator. My job involves balancing both sales and stocks for the terminals I’m responsible for and then making sure the sales figures tally with the individual deliveries, as well as daily reconciliations. If they told me I’d be dealing with figures all day in ‘maths classes’, I’d have never believed them! I’ve just got my own house, which I’m madly decorating with the help of my cute kitten ‘Dudley’. I also go to the gym - about once a month! Bridget Rushby I started my ConocoPhillips career in Reconciliation, followed by a role in LPG, but evidently they weren’t for me as the last nine of the ten years here have been spent in Reconciliation Administration, crunching the numbers that matter. Certainly the job is challenging and fairly intense, as the input needs to be precise if every client is to get the correct paperwork and all the volumes are to tally-up at my end of day balancing. I’d sum up the job as challenging but satisfying! I really enjoy gardening but wouldn’t say I’m that green fingered and the rest of my time is spent with my three grandchildren, with one more due to keep me busy at the end of May. Sara Doe Hi, my name is Sara Doe. I'm a Reconciliation Administrator at ConocoPhillips in Immingham. My role includes dealing with the reconciliation for Immingham White Oil and LPG at Teesside, Bramhall and various terminals around the country. I have worked for ConocoPhillips for four years. Out of work I enjoy spending time with my husband and two children who are three years and 18 months so I don't have a lot of time for hobbies.
hub-book View all the hub-book friends Buy Read it Now on for hub-book to connect with friends Dawn Joyner As Reconciliation Supervisor, I am responsible for ‘making sure the numbers add up’ for all products in store, retail sales, collections, deliveries, all the loading cards and fuel for our own transport bunkering use...you name it, we reconcile it! I cover for, and oversee, the work of the team and really enjoy the interaction with colleagues and customers alike. The work, mainly in our SAP system, is intense, detailed and requires a lot of focus. I like reading and shooting things...especially the boss! (that’s the big straw thing with the target on in archery) although I have to admit, luckily for ConocoPhillips, my work is far more accurate than my aim with bow in hand. Mike Bawden I look after LPG supply together with the Bramhall and Immingham terminals. I have worked at ConocoPhillips for ‘a little while’, in numerous roles and locations around the country. I started as an apprentice in our commercial vehicle workshops in Plymouth with moves to Kingsbury, Bramhall, Immingham, London, Sunderland, back to Plymouth and Immingham once more. I’m a very keen sailor, having raced mainly catamarans. More recently, my sailing has been on dry land in the form of land yachting. I will be competing at the ‘European and World Championships’ later this year in Belgium. Rachel Eyre I have worked at ConocoPhillips for a staggering 21 years, which is hard to believe - as I now and again remind the boss, I’d have got less for murder! I have worked in reconciliation, LPG and transport and am about to move from Operations Administration, which is in essence a forward planning role, to a shift based (for the first time ever!) job in operations coordination, involving out of hours cover...a change is as good as a rest they say. Naomi Donoghue Hi, I'm Naomi Donoghue, Operations Supervisor at Immingham. I joined the company almost six years ago as part of the IPC shift team who oversee the day to day deliveries for Immingham/Bramhall and Stockton. Despite changing roles three years ago, I can still regularly be seen working shifts but also spend much more time working 9-5 than I used to. Out of work, I am a keen tennis player and often play competitively through the summer for my local club. Ian Goodwin I am an Operations Coordinator working on the shift team down at IPC. I have been with the company now for three years, having previously worked on the construction of Heathrow Terminal 5 (the luggage system wasn’t my responsibility, honest). I am a very keen singer, having performed at local pubs and clubs around my home town of Scunthorpe. A couple of years ago I auditioned for the X-Factor but unfortunately wasn’t bad enough to be shown on the telly. Gill Young I joined ConocoPhillips back in February 1992 as secretary for Immingham Terminal. I moved over to Retail in September 1995, working mainly from Doncaster, then temporarily out of Warwick. In February 1997, I moved back to Immingham to take up my current role of Reconciliation Administrator. Presently, away from work, when I am not trying to keep up with my fast moving four year old, I enjoy doing Zumba classes, walking and cooking for friends and family. Stuart Cufflin I joined ConocoPhillips in 2007, my background being quite technical, from my degree in chemistry through various industrial, chemical and supply chain roles. As Regional Manager, Customer Support, my day to day tasks include running three departments - Operations, Sales Support and Reconciliation, based jointly at the new Newton Building and at IPC. I am also responsible for looking after our largest haulier, all of which keeps me busy with over 500 customers and 150 staff and drivers; I certainly don’t get bored at work! I like the challenges my job brings, and particularly enjoy getting involved in new business opportunities and providing cost effective solutions for the ‘field based’ tender team. Out of work, my time is taken up almost exclusively by my three young children, the eldest of which is only seven, so I have my hands full there. In fact, I think coming to work seems like a rest! intouch 19 Heather Brown I joined ConocoPhillips in December 2006 as Operations Coordinator, working on the shift team at IPC. Prior to joining ConocoPhillips, I worked for Exel in a similar type of role. I am a Karate Black Belt and I enjoy holidays in my apartment in Spain. Karl Stretton I have worked for ConocoPhillips for just over eight years and I work on shift at IPC as an Operations Coordinator. I enjoy this role as it tends to be where all of the action happens, needing quick thinking and some time flying by the seat of your pants! Outside of work, my main interests are going to the gym, angling and I am currently looking at studying Egyptology through the Open University.
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