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Annexes
Brown, W. (2000) Putting participation into practice in Britain, British Journal of Industrial
Relations, 38: 299-316.
BT (2008) Corporate and social responsibility in BT – employee survey 2008.
Burns, P. (2006) Good business – the employee ownership experience, Job Ownership Ltd
(JOL) and Co-operatives UK.
Business in the Community (BITC) (2007) Organisational case studies – AstraZeneca
[On-line] http://www.bitc.org.uk/resources/case_studies/afe_1167_astraz.html
[Accessed 30 June 2009]
Business in the Community (BITC) (2009) Business Action on Health: Healthy People =
Healthy Profits Online at: www.bitc.org.uk/document.rmid=9097 [Accessed 1 July 2009].
Cabinet Office (undated) Linking employee engagement to organisational performance.
Cabinet Office (undated) Employee Engagement Working Group report, Annex C
Canadian Government Executive (June/July 2006) [On-line]
http://www.tbs-sct.gc.ca/rp/pstc-eng.asp [Accessed 1 July 2009].
CBI-AXA (2007) Annual Absence and Labour Turnover Survey.
CBI-TUC (2001) Submission to the Productivity Initiative, HMT.
CFE (2008) Skills utilisation literature review, Scottish Government Social Research.
Chapman, Jake (undated). ‘Introducing Systems Thinking’. [On-line]
http://systems.open.ac.uk/objects/events/Jakes%20pres%20for%20website.ppt.
[Accessed 1 July 2009].
CIPD (2006) Reflections on Employee Engagement, White Paper.
CIPD Annual Survey Report 2006, How engaged are British employees.
CIPD (2008) Employee engagement fact sheet.
CIPD (2008) Gen Up – how the four generations work.
CIPD (2009) Employee attitudes survey May 2009.
CIPD (draft for June 2009) HR Directors guide to employee engagement.
CIPD Presentations to Employee Engagement Conference, 27 January 2009: Alison Heron,
KPMG; Annette Ware, Vodaphone; Katie Truss, Kingston Business School; Bob Hughes,
Network Rail.
Civil Service (undated) First steps in designing a model [of employee engagement] –
a review of best practice models and Civil Service model design.
Coats, D. (April 2009) Advancing opportunity: the future of good, The Smith Institute.
http://www.smith-institute.org.uk/pdfs/good_work.pdf
Cleland, A., Townend, A. and Mitchinson, W. (2008) Engagement Assertiveness and
Performance. White Paper, Ixia in partnership with Henley Management College.
Coats, D. (2004). Speaking Up! Voice, industrial democracy and organisational
performance, Work Foundation.
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