3ytgeaf

Annexes
Mercer (2007) Engaging employees to drive global business success.
Miller, T. (2007) Human Resource Management, employee engagement and business
performance: shedding light into the black box, DBA thesis.
Mills, L. (2008) Human capital: meaningful metrics, Management Today, November.
Mintzberg, H. (January 2009) Rebuilding Companies as Communities.
Neugebauer, J. (2008) Best practice guide to employee engagement – hitting the right
note, Osney Media.
NHS Employers (2007) Staff engagement and involvement
www.nhsemployers.org/excellence/excellence-3756.cfm [Accessed 1 July 2009].
OC Tanner – Towers Perrin (2009) Turbocharging Employee Engagement: The Power of
Recognition from Managers.
Oliver, J. (undated) Submission to the MacLeod Review.
Oliver, J (2009) Culture Change and Employee Engagement: Overall Outcomes, Team
Enterprise Solutions.
ORC (undated) Linking employee and customer data – a new way forward for local
government.
ORC (undated) Employees really are your biggest asset – it’s a fact at Nationwide.
ORC (2009) Introduction to employee research at ORC International – presentation for the
MacLeod Review.
Oxenbridge, S. and Brown, W. (2002) The two faces of partnership An assessment of
partnership and co-operative employer/trade union relationships, Employee Relations,
24(3):262-276.
Oxenbridge, S. and Brown, W. (2004) Achieving a new equilibrium The stability of
cooperative employer-union relationships, Industrial relations Journal, 35(S): p388-402.
Page, B. and Horton, M. (2006) Lessons in leadership, Ipsos MORI.
Parker, S. K. (2008) Illustrative IWP research on engagement, Institute of Work Psychology,
University of Sheffield.
Parker, S. K. (2003) Longitudinal Effects of Lean Production of Employee Outcome and the
Mediating Role of Work Characteristics, Sheffield University.
Parker, S.K, Chmiel, N. and Wall, T.D., Sheffield University (1997) Work characteristics and
employee well-being within a context of strategic downsizing. Extracted from The Journal
of Occupational Health Psychology, Vol 2, No4, 289-303.
Parsley, A. (undated) Why internal communications must never be seen as a cure all for poor
employee engagement, Green Lion.
Peirce, M. and Madden, K. (undated) Driving success: human resources and sustainable
development, World Business Council for Sustainable Development, HRH the Prince of
Wales. Business and the Environment Programme and University of Cambridge
Programme for Industry.
147