Tariff Update - Daisy Distribution

O2 INTERNATIONAL FAVOURITES
Bolt On
3 International landlines
numbers
5 International landlines
or mobile numbers
Cost
per month
£8.51
£17.02
PRIORITY FOR BUSINESS
- www.o2priority.co.uk/business
Allowance
3000 minutes* of calls to
their selected international
landlines per month
3000 minutes* of calls to
their selected international
landlines per month.
200 minutes of calls to their
selected international mobiles
each month.
Blueroom for Business has now been renamed ‘Priority for Business’ and has a new
“Priority” look and feel.
This change allows us to bring together all the great benefits of being an O2 customer
including:
• Priority Tickets
• Priority Moments
• Great offers and discounts provided as part of their business tariff
All O2 business customers are eligible and there is no limit to the number of users
that can register.
Find out more about Priority for Business at www.o2priority.co.uk/business
Also included
One ‘Call me number’
this will look like an international number, but actually rings
through to the customer’s UK mobile. This means contacts in
one overseas country can call the customer in the UK without
incurring international call charges, i.e. pay the same as if they
were calling a landline in their own country.
Give this number to as many people as you like within their
chosen country, it’s not limited to their International Favourites.
And if you like, you can set it up in a different country to where
their International Favourites are based.
* Also includes calls to mobiles in the following countries: Canada, China, Hong Kong, India, Puerto Rico, Singapore and USA.
• Compatible with all 2010 and 2008 mobile tariffs, as well as My Business, Best for Business Pay as You Use and Mobile Extension
• Unused minutes don’t rollover
• Calls to the 0203 numbers will come off the customer’s International Favourites minutes allowance, but not off their tariff’s inclusive minutes
• Customer will hear a pre-call whisper when they call one of their international favourite numbers. They’ll also get a text to warn them when
they’re approaching their monthly limit
• International Favourites is added to individual handsets, not at account level. And the minutes can’t be shared across mobiles
• Customers can only have one International Favourites Bolt On per mobile
• ‘My Europe extra’ bolt on cannot be added to an account that also has ‘O2 International favourites’
• International Favourites will sit alongside 8p calls to Europe. ITS and our other International Bolt Ons – it doesn’t replace any of them
• Caller line identity (CLI) is fully integrated with this proposition, so customers can always see who’s calling.
Visit http://sales.o2.co.uk/internationalfavourites.asp
EU REGULATIONS - DATA ONLY
From 1st July 2012 O2 is reducing its roaming charges in line with the EU legislation.
Under the new legislation, it will be cheaper for any customers not on O2 Travel to use their mobiles in Europe. The rates will be reflected
in the International Traveller Service rates that are applied to all business tariffs. Prices will remain unchanges for customers who have
chosen a bespoke roaming plan unless, the customers terms specifically references a discount against the regulated rates.
Rates will remain unchanged for custoemers who have negotiated a ‘global’ rate for data.
New customers from the 1st July will automatically receive the default tariff.
• Existing O2 customers with no data roaming Bolt On will automatically migrate to default tariff.
• End users can choose the heavy user tariff and they can also opt out of default tariffs and remain on pay per MB.
• Existing O2 customers with data abroad Bolt Ons remain unchanged unless customer requests new tariffs.
O2 will text all customers when they arrive overseas to inform them of the charges and to advise them about their usage.
PER MB RATES
EUROPE
REST OF THE WORLD
The following will be on offer –
= £3.00 PER MB
= £6.00 PER MB
Default cap of £34.04 ex VAT (maximum amount charged per month) Equates to 50MB data
• Maximum allowance of 50MB - If this is reached O2 will text customer and advise user to move to the higher roaming option.
• If the higher option is not selected, O2 will restrict their service for the remainder of the bill period (the service will be slower, not stopped).
• User can lift restriction by contacting O2. Any data used will be charged at the standard MB rate.
Heavy user per MB tariff with monthly charge cap of £102.13 – an opt in service. Equates to 200MB data
• Default cap of £102.13 ex VAT (maximum amount charged per month).
• Maximum allowance of 200MB. If this is reached O2 will text the customer and advise that they move to the daily rate option.
• If daily rate is not selected, O2 will restrict their service for the remainder of the bill period (the service will be slower, not stopped).
• User can lift restriction by contacting O2. Any data used will be charged at the standard MB rate.
BlackBerry data roaming
The data usage is PAYU -Charging capped at £34.04 – customers won’t receive any text message warnings.
Customers with £5 daily and £20 per month Bolt Ons are deemed to have opted out.
Daily rate tariff
• If a customer reaches the 200MB fair usage on the heavy user option they should add this Bolt On to continue to using roaming data.
• Charges if daily rate is not selected.
EUROPE
REST OF THE WORLD
= £3.00 PER MB
= £6.00 PER MB
Only compatible with the heavy user tariff to allow continued use for very high users – its equivalent to £34.04 per day, for a daily allowance
of 50MB. In order to request this the customer can call O2 Business Customer Service.
Opting out
Customers can opt out of being capped and remain on the per MB service. However no text alerts will be sent and no restrictions will be
applied. They can choose to opt back in at a later date
What about the Data Abroad Bolt Ons
• Data Abroad Bolt Ons have been removed from sale.
• Existing customers can keep their Data Abroad Bolt Ons if they wish, as long as they remain on the default per MB tariff.
• They will use their Data Abroad Bolt On first and then move to per MB charging.
• Data Abroad Bolt Ons are not compatible with the heavy user option or daily rate.
• Customers can remove their existing Data Abroad Bolt Ons, regardless of contractual obligations. For example, customers with a 12
month version can remove it mid-term without being penalised.
For more information please email salessupport@daisydistribution.com or visit o2international.co.uk
Q4 2012 | v1.1 - 01.11.12 | E&OE
Daisy Distribution is a trading name of Anglia Telecom Centres Limited
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