BUSINESS ROAMING DATA BUNDLES BUSINESS WORLD TRAVELLER Business roaming data bundles Term Line Rental (ex VAT) Out of bundle rates Business World Traveller Rest of the world Term Line Rental (ex VAT) Allowance Europe 20MB 30 day rolling £20.00 Europe 100MB 30 day rolling £50.00 Europe 200MB 30 day rolling £90.00 Europe 10MB 12 months £8.50 Europe 500MB UK data and 20MB Roaming 12 months £22.00 Global 20MB 30 day rolling £50.00 Global 100MB 30 day rolling £120.00 Global 200MB 30 day rolling £135.00 Global 10MB 12 months £25.00 Global 500MB UK data and 20MB Roaming 12 months £30.00 DATA These can not ROAMING be added to BIS/BES DAILY plans Bundle Term Line Rental (ex VAT) Allowance UK data rates £5 for 250MB, repeated up to four times to a maximum of 1GB. Any data used after this 1GB will be charged at 80p per MB. For full out of bundle rates please visit www.orange.co.uk/busniess Business World Traveller 12 months £5.00 Out of bundle rates - Zones 1 and 2 = £0.58 per MB - Rest of the world = £5.50 per MB. ORANGE BUSINESS TRAVEL ZONES Zone Zone 1 Zone 2 Zone 3 Zone 4 Countries included Guernsey, Jersey, Republic of Ireland, Isle of Man 20% off all calls made or received in Zones 1, 2 and 5 (EU, USA and Canada) and 10% of all calls made and received elsewhere Andorra, Austria, Belgium, Bulgaria, Cyprus (South), Czech Republic, Denmark, Estonia, Finland (including Aland Islands), France (including French Guiana, Guadeloupe, Martinique and Reunion), Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal (including Azores and Madeira), Romania, San Marino, Slovakia, Slovenia, Spain (including Canary Islands, Ceuta and Melilla), Sweden, Switzerland, Vatican City (Italy) Albania, Belarus, Bosnia and Herzegovina, Croatia, Cyprus North, Faroes, Georgia, Israel (including Palestine), Macedonia, Montenegro, Serbia, Turkey Ukraine,Albania, Belarus, Bosnia, Croatia, Cyprus North, Georgia, Macedonia, Ukraine, Serbia, Montenegro, Israel, Palestine, Turkey, Faroe Islands Australia, Chatham Islands, China, Hong Kong, Japan, Korean Republic (South), Malaysia, New Zealand, Norfolk Island, Singapore, South Africa, Thailand EU Data Roaming Daily 30MB Daily £2.50 30MB to be used in zones 1 and 2 EU Data Roaming Daily 50MB Daily £7.00 50MB to be used in zones 1 and 2 Zone 5 Zone 6 Canada, USA Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, UAE World Select daily data 30MB Daily £5.50 ROW daily data 30MB Daily £7.50 ROW Plus daily data 30MB Daily £12.50 30MB to be used in: Armenia, Australia, China, Columbia, Croatia, Ecuador, Israel, Mexico, Peru, Russia, Turkey, USA. 30MB to be used in: Botswana, Dominican Republic, Egypt, Honduras, Iceland, India, Indonesia, Ivory Coast, Macedonia, Malaysia, Monserrat, Montenegro, New Zealand, Nigeria, Saudi Arabia, Senegal, Singapore, Sri Lanka, Uganda, Zambia. 30MB to be used in: Canada, Caribbean, Gabon, Greenland, Guyana, Hong Kong, Morocco, Netherland Antillies, South Africa, South Korea, Tanzania, Thailand, Ukraine, Venezuela. Out of bundle rates - EU: £0.58 per MB (16MB EU data limit will not apply) - ROW: £5.50 per MB. Bundles expire at midnight local time. Bundles do not rollover. The customer is only charged when they use data abroad. Only one data roaming bundle is allowed on an account at any one time. BUSINESS EUROPE TRAVELLER Business Europe Traveller (Zones 1 and 2) Term Line Rental (ex VAT) Business Europe Traveller 30 day rolling £7.00 Business Europe Traveller 12 months £4.00 *23p to make a call from anywhere in zones 1 and 2 to anywhere in zones 1 and 2 plus back to the UK Allowance 23p per minute to make calls to the UK and 1000 minutes to receive calls* Zone 7 100 IDD minutes countries: All other countries where we have roaming agreements Ireland, France, Malta, Spain, Austria, Germany, Netherlands, Sweden, Belgium, Greece, Norway, Switzerland, Cyprus, Iceland, Poland, Canada, Denmark, Italy, Portugal, USA, Finland, Luxembourg and Romania. Roaming Cash Bundles Bundles Voice cash bundles* Data cash bundles** Line Rental (ex VAT) Connects to Benefit £100.00 Leader to share across account £110 credit to spend on roaming (effectively a 10% discount) £1000.00 Leader to share across account £1150 credit to spend on roaming (effectively a 15% discount) £50.00 Single subscriber £55 credit to spend on roaming (effectively a 10% discount) £100.00 Leader to share across account £115 credit to spend on roaming data (effectively a 15% discount) £1000.00 Leader to share across account £1250 credit to spend on roaming data (effectively a 25% discount) £50.00 Single subscriber £55 credit to spend on roaming data (effectively a 10% discount) Only available to 50+ accounts. Bundles have 1 month roll over. Out of bundle usage charged at standard rates. *Bundles can be applied multiple times to reach required usage. Not compatible with any other voice roaming offers including ‘calling while’ abroad’ tariff options. All bundles must be held for the term of the contract. **Compatible with any other roaming data bundles. The individual data roaming bundle will be decremented first before shared roaming data bundles. Bundles can be applied up to the following limits for each account: £1000 - 20 times, £100 - 10 times, £50 - 10 times. EU regulations mean that transferring data in Europe will be limited to 16MB/month. This impacts things like mobile e-mail devices and laptops with mobile broadband connections whilst in the EU. This is an automatic opt in so Orange limit all customers unless they opt out of the cap. What does this mean for my customers Some of your customers use data roaming in the EU and some of them use more than 16MB in a month. If these customers don’t opt out they will be capped. When a customer data roams in the EU Orange will send them text messages when they reach 8MB and when they are close to the 16MB limit. Once they reach the limit their data will be cut off unless they contact Orange to opt out. Customers who have chosen to apply a data roaming bundle on their account which provides more than 16MB of data will automatically be opted out of this cap. What are the next steps Customers can opt out of the data cap and most of the customers who use data in the EU will want to opt out as they are not going to want to stop receiving emails or not use mobile broadband if they are on an important business trip. The decision maker on the account (or a designated 3rd party) can call Orange Business Customer Services to opt out of the cap for individual numbers on the account or for the account as a whole. Q4 2012 | v1.1 - 01.11.12 | E&OE <strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited 36
ORANGE BUSINESS PHOTO MESSAGE BUNDLES Photo bundles 15 per month 30 per month 60 per month FLEXIBLE WORKFORCE Charges Price per minute (ex VAT) Term 30 days 30 days 30 days Cost per month (ex VAT) £2.55 £5.11 £10.21 Annual Fee UK minutes in talkplan £25.00 per subscriber None Out of bundle rates (ex VAT) Standard - per photo message - 21.28p (up to 50 kilobytes) Multiple photo messages - 42.55p (or singles over 50 kilobytes) ORANGE BUSINESS TEXT ADD-ON - BUSINESS SENSE, BUSINESS SOLO AND ALL OTHER LEGACY TARIFFS Bundle size Single Business text bundles (ex VAT) 30 day rolling Contracted Group (Shared) 250 £3.00 £2.50 500 £4.80 £4.00 Single Group (Shared) 1000 - £9.60 - £8.00 5000 - £48.00 - £40.00 Unlimited £7.50 (Fair usage 3000) - £6.50 (Fair usage 3000) The above bundles can be added to single and shared users, unless stated • Out of bundle messages will be charged at talkplan rate. All prices are for usage within the UK only. Inclusive messages are at any time (peak or off-peak) to any UK mobile network or landline number starting 07, 01 or 02. Unused texts do not rollover. ORANGE POCKET LANDLINE <strong>Tariff</strong> Cost Description Pocket Landline £10.00 Choose 1 landline number that’s routed to 1 mobile - UK calls Texts Answer phone International direct dial Data Itemised billing Calls to charity helplines 14p per minute 14p per text 14p per minute Standard roaming rates apply £2.55 per MB £1.28 per month Free. Visit orange.co.uk/charity for more information Calls to 0845, 0870 12.76p Calls to 0844 followed by 477 17.02p Calls to 0844 followed by 428, 462 or 566 8.51p Calls to all other 0844 numbers 10.21p Calls to 0871, 0872, 0873 29.79p Call forwarding services 63.83p ORANGE MAPS PROFESSIONAL Orange Maps Professional Monthly Charge (ex VAT) 1 Month £6.38 12 Month £76.60 18 Month £114.89 24 Month £153.19 Many to One £10.00 per landline number Up to 10 landline numbers that all route to 1 mobile One to Many (up to 5 mobiles) £15.00 One to Many (up to 10 mobiles) £25.00 One landline number that’s routed to up to 10 mobiles Q4 2012 | v1.1 - 01.11.12 | E&OE <strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited 37
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