Tariff Update - Daisy Distribution

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COMPANY CONTACTS Account Managers Contact Number Email Connections - Upgrades, Miscellaneous and General enquiries Contact Number Email Business Development Manager (Midlands & Heart of England) Business Development Manager (North East & North West) Business Development Manager (North West London) Business Development Manager (North West) Business Development Manager (Midlands) Business Development Manager (South East) Internal Business Development Manager Internal Business Development Manager Internal Business Development Manager Cally Taylor 07956 180 900 cally.taylor@daisydistribution.com Lucy Kennedy 07876 407 040 lucy.kennedy@daisydistribution.com Debbie McGinn 07775 791 119 debbie.mcginn@daisydistribution.com Iain Matthews 07904 984 341 iain.matthews@daisydistribution.com Matt Rowland 07904 516 901 matt.rowland@daisydistribution.com Ryan Neale 07956 180 600 ryan.neale@daisydistribution.com Sean Allgrove 01473 382 094 sean.allgrove@daisydistribution.com Shapla Begum 01473 382 095 shapla.begum@daisydistribution.com Sam Mowles 01473 382 096 sam.mowles@daisydistribution.com Team Coach Connections Advisor Connections Advisor Connections Advisor Leon Smith Jamie Day Lewis Mark Gavin Locksmith 01473 382 000 (Option 2) Fax number - 08442 930 002 upgrades-admin@daisydistribution.com Connections - Ports Contact Number Email Team Coach Connections Advisor Wayne Byford Shaun Riceman 01473 382 000 (Option 2) Fax number - 08442 930 003 Connections - New, Additionals and O2 Fixed Line Team Coach Connections Advisor ports@daisydistribution.com Contact Number Email Jermaine Clarke Michelle Bassett 01473 382 000 vets-connections@daisydistribution.com Internal Business Manager Iona Auchterlonie 01661 839 644 iona.auchterlonie@daisydistribution.com Orange Business Specialist Michelle Berry 07747 800 194 michelle.berry@daisydistribution.com Vodafone Business Specialist Sarah Brearley 07956 180 500 sarah.brearley@daisydistribution.com O2 Fixed Line Specialist Steve Cox 07973 349 401 steve.cox@daisydistribution.com Sales Support Contact Number Email Sales Support and Connections Manager Sarah Watts Fax number - 08442 930 004 O2 Fixed Line - o2fixedline@daisydistribution.com New Dealer Applications Contact Number Email New Dealer Applications Carla Davies 01473 382 010 newdealers@daisydistribution.com Fax number - 01473 382 011 Contract and Proofs Contact Number Email Data Administrator Karen Clayton 01473 382 045 karen.clayton@daisydistribution.com Fax number - 01473 382 046 Sales Support Advisor Dale Osman Sales Support Advisor Cherie Griffiths 01473 382 000 (Option 1) Sales Support Advisor Davina Lockett Sales Support Advisor Carina Winget Sales Support Fax - 08442 930 001 salessupport@daisydistribution.com Service Delivery Team Contact Number Email Service Delivery Advisors - b2bconnections@daisydistribution.com Service Delivery Manager Claire Kennedy claire.kennedy@daisydistribution.com 01473 382 000 Connections Team Leader Leanne Renner leanne.renner@daisydistribution.com Proofs Quality Claire Kennedy claire.kennedy@daisydistribution.com Retentions and Funding Contact Number Email Retentions and Funding Specialist Retentions and Funding Specialist Lee Reynolds (O2) Lorraine Mills (Vodafone) 01473 382 056 retentions-funding@daisydistribution.com Q4 2012 | v1.1 - 01.11.12 | E&OE Daisy Distribution is a trading name of Anglia Telecom Centres Limited 46
COMPANY CONTACTS CONTINUED NETWORK CONTACTS Finance Contact Number Email Financial Accountant Financial Accountant Assistant Sarah Margetts Lorraine Butler Orange Contact Details Contact Number Website Finance Administrator/Purchase Ledger Debbie Smith Tele Registrations 08000 792222 Commissions Payable Manager Finance/Query Assistant Sally Howard Julie Newby 01473 382 000 Please visit the Daisy Partner Portal (DPP) to find out your relevant Accounts Assistant’s email address. Enable Helpline 08000 796 666 (Option 6) Customer Service 07973 100150 / 150 on Handset Finance Administrator Sarah Buckingham Upgrade Authorisation 08000 794010 (Option 1) Finance Administrator Finance Administrator Nick Bendall James Wilson 28 Day Faulty Replacement 08000 790165 Mobile Number Portability (MNP) 0870 870 8888 www.orange.co.uk Credit Controller Colin Johnson 01473 382 000 colin.johnson@daisydistribution.com Pay As You Go Customer Services (Info, Top-Ups etc) 07973 100450 / 450 on Handset Fax number - 01473 382 011 - Marketing Contact Number Email Marketing Executive Verity Gray 01473 382 073 verity.gray@daisydistribution.com Pay As You Go Registration 08000 790006 Pay As You Go Contract Registrations (N+3) 08000 790200 Change of Ownership 08000 790005 Marketing Executive Susan Glasgow 01661 839 556 susan.glasgow@daisydistribution.com Marketing/Design Assistant Elizabeth Percival 01473 382 016 elizabeth.percival@daisydistribution.com Fax number - 01473 382 011 - Stores Contact Number Email Stores Supervisor Phillip Cooke Stores Assistant Hugh Green Stores Assistant Thomas Keppell 01473 382 000 stores@daisydistribution.com O2 Contact Details Contact Number Website Consumer Customer Services (Gateway Customers) Business Customer Services (Gateway Customers) 0844 809 0202 / 100 on Handset 08009 777027 / 8002 on Handset www.o2.co.uk https://sales.o2.co.uk/ Best for Business Customer Services 08003 280002 / 8002 on Handset Stores Assistant Raymond Beckett Fax number - 08442 930 005 Returns Contact Number Email Vodafone Contact Details Contact Number Website Returns Phillip Cooke 01473 382 000 returns@daisydistribution.com Fax number - 08442 930 005 Repair Centre Contact Number Email Customer Services 08700 700191 / 191 on Handset Business Customer Services 08704 500111 Business Technical Support 08704 550450 www.vodafone.co.uk http://partners.vodafone.co.uk Repair Centre Amanda Rice One Net Customer Services 08454 402 074 (191 on One Net Handset) vodafoneonenet@vodafone.com Repair Centre Repair Centre Opening Hours Cathy McGlachie Gemma Cronin 01473 382 000 service.centre@daisydistribution.com Monday - Friday 9.00am - 5.00pm Q4 2012 | v1.1 - 01.11.12 | E&OE Daisy Distribution is a trading name of Anglia Telecom Centres Limited 47
Page 1 and 2: Tariff Guide Q4 2012 | V1.1 Become
Page 3 and 4: Contents VODAFONE TARIFFS O2 TARIFF
Page 5 and 6: VODAFONE BUSINESS SHARER PLANS - WI
Page 7 and 8: VODAFONE Business Single Plans - wi
Page 9 and 10: VODAFONE CALLER PLUS BUSINESS TARIF
Page 11 and 12: VODAFONE MOBILE BROADBAND BLACKBERR
Page 13 and 14: VODAFONE WORLD ROAMING AND INTERNAT
Page 15 and 16: Tariff Update unlimited ‘on and o
Page 17 and 18: O2 BUSINESS LANDLINE CALL COSTINGS
Page 19 and 20: Business On & On Tariffs Cost per m
Page 21 and 22: DATA CORE ALLOWANCES The Basics The
Page 23 and 24: JUST FOR MOBILE BROADBAND Mobile Br
Page 25 and 26: O2 INTERNATIONAL FAVOURITES Bolt On
Page 27 and 28: Tariff Update lower price points on
Page 29 and 30: ORANGE BUSINESS CORPORATE PLANS - 2
Page 31 and 32: ORANGE BUSINESS SIM ONLY STEP 1 - C
Page 33 and 34: OUT OF BUNDLE RATES, IDD CALL RATES
Page 35 and 36: ORANGE SMALL BUSINESS DATA BUNDLES
Page 37 and 38: ORANGE BUSINESS PHOTO MESSAGE BUNDL
Page 39 and 40: Business 1-Plan - 12 & 18 Months St
Page 41 and 42: Business SIM ONLY Plans Step 1 - Ch
Page 43 and 44: Business Mobile Broadband Shared Eu
Page 45: TRAVEL BOOSTERS INTERNET TRAVEL BOO

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