Sustainability Report 2009 - The Co-operative

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Ecological sustainability 80 100 120 Climate change 80 100 120 Waste and packaging The Co-operative purchases electricity via a private wire to its local Food store from a co-operatively owned micro-hydro project in New Mills, Derbyshire. A second micro-hydro scheme was 200000 250000 300000 commissioned in December 2009 in Settle, Yorkshire, where The Co-operative will take part of the electrical output through a longterm power purchase agreement. The Co-operative is an active supporter of micro-generation 200000 250000 technologies, 300000 through its Green Energy for Schools programme (page 65) and on its buildings. This commitment includes the Solar Tower project 26 , the UK’s largest solar power installation, with over 7,000 photovoltaic panels. Biodiversity Persistent, bioaccumulative and toxic (PBT) chemicals Coldham wind farm on The Co-operative land in Coldham, Cambridgeshire. The 400ft solar tower at The Co-operative’s Manchester head office. Refrigeration and air conditioning The Co-operative’s refrigeration and air conditioning systems are a significant source of greenhouse gas emissions due to their use of hydrofluorocarbons (HFCs). The most significant source is refrigerant leakages from Food stores. As air conditioning systems are replaced across CFS, it is preferred that systems based on ammonia, lithium bromide or hydrocarbons are introduced. In all cases, the global warming potential (GWP) of these chemicals is substantially less than that of organohalogens, such as HFCs, though ozone depletion potential is similar. All HFCs and hydrochlorofluorocarbons (HCFCs) removed are passed to third parties for recycling or destruction. Tonnes 0 20 40 60 80 100 120 The Co-operative Food refrigeration 27 2005 40.5 67 107.5 The 2006Co-operative Food: 36.9 refrigerant gas ‘leaks’ 70.3 107.2 2007 41.3 60.4 101.7 Tonnes 2008 0 20 33.4 40 60 80 56 89.4100 120 2009 2005 2006 2007 2008 2009 25.2 40.5 Former Co-operative 36.9 Group 25.2 33.4 The Co-operative 41.3 37.7 62.9 67 Former Somerfield70.3 56 60.4 101.7 89.4 Former Somerfield 107.5 107.2 Tonnes Former of Co-operative CO 2 e 28 Group Former Somerfield 0 50,000 100,000 150,000 200,000 250,000 300,000 In 2009, Decrease refrigerant 2006–2009: gas emissions 36% across Co-operative and former Somerfield Decrease stores 2008–2009: and distribution 27% centres reduced by 30% in terms of tonnes leaked, and 27% in terms of tonnes of CO 2 e. Since 2006, tonnes leaked and tonnes of CO 2 e have reduced by 41% and 36% respectively. The target to reduce greenhouse gas emissions from refrigeration in The Co-operative Food’s stores by 20% by 2011, based on 2007 levels, was achieved in 2009. Comparison of like-for-like data for The Co-operative Food stores excluding former Somerfield shows a 33% reduction in tonnes of CO 2 e and a 39% reduction in gas leakages compared with 2007. This reduction was achieved as a result of better maintenance of equipment. Across The Co-operative Food’s Regional Distribution Centres, refrigerant gas leakages and greenhouse gas emissions also reduced by 619kg and 1,505 tonnes of CO 2 e respectively, compared with 2008. In addition, former Somerfield’s refrigerant gas leakages and greenhouse gas emissions fell by 38% and 37% respectively, compared with 2007. This reduction was achieved in part due to store disposal. As at December 2009, 12% of existing cooling equipment across The Co-operative Food stores (including former Somerfield stores) relied on HCFCs, which are potent ozone depletors; however, legislation requires that usage of these is phased out by December 2014. In 2009, 700 stores were refitted with more energy-efficient HFC units, with a further 650 stores planned for refit in 2010. The continued installation of HFC systems was necessitated by the pressing need to progress The Co-operative rebrand programme, and the current immaturity and expense of non-organochlorine alternatives. However, a ‘free heat’ refrigeration system, which was trialled at The Co-operative’s Norris Green store and uses the heat from the refrigeration system to provide space heating, was installed at a further 50 stores in 2009. Refit initiatives planned for 2010 include: • All new standalone refrigeration units to run on hydrocarbons, which will lead to a greater number of stores having HFC refrigeration systems over time. 37.7 292,304 2005 102,484 r 189,820 297,043 2006 95,508 r 201,535 Tonnes of CO 2 e 28 294,230 2007 0 50,000 112,769 100,000 r 150,000 200,000 250,000181,461 300,000 2008 94,593 r 167,841 292,304 262,434 2005 102,484 r 189,820 2009 75,880 114,663 190,543 297,043 2006 95,508 r 201,535 The Co-operative Former Somerfield 294,230 2007 2008 112,769 r Decrease 2006–2009: 94,593 r 36% 181,461 167,841 262,434 2009 Decrease 75,880 2008–2009: 27% 114,663 190,543 • The installation of further new carbon dioxide refrigeration systems. 62.9 60 The Co-operative Group Sustainability Report 2009
Decrease 2006–2009: 40% Decrease The Co-operative 2006–2009: 36% Former Somerfield Decrease 2008–2009: 28% Decrease Former Britannia 2008–2009: 27% Tonnes Food store and distribution centre refrigeration 21 (tonnes) 0 • Extending 250,000 the ‘free 500,000 heat’ refrigeration 750,000 system 1,000,000 to a further Total transport 0 50,000 CO 2 e emissions 100,000 150,000 34 200,000 250,000 300,000 100 stores. Tonnes 2006 15 988,957 r 2006 297,043 0 40,000 80,000 120,000 160,000 200,000 2007 • Switching the refrigerant gas from the HFC R404a (which has a 884,289 r 2007 294,229 global warming potential of 3,750) to the HFC R407a (which has 1,362 2008 17 822,734 r 2008 262,434 a global warming potential of 1,770) at 100 high-temperature 2006 116,405 r 60,810 178,577 2009 18 588,802 2009 190,543 1,894 refrigeration systems. 2007 117,620 r 60,810 180,324 Tonnes Distribution Decrease • The 2006–2009: trialling of 40% hydrocarbon air conditioning systems in two Decrease (tonnes) 2006–2009: 36% 1,799 0 300,000 600,000 900,000 1,200,000 1,500,000 2008 0 50,000 103,580 100,000 r 150,000 60,092 165,471200,000 Decrease stores, 2008–2009: which, if 28% successful, when combined with new in-store Decrease 2008–2009: 27% 1,903 2006 11 refrigeration systems, will allow stores 1,414,686 to be wholly r or in part 2009 2006 97,938 47,774 153,100 147,615 r 2007200000 12 HFC-free. 1,396,926 r 250000 2007 153,547 r 2008 13 1,290,226 r 2008 148,382 r The Co-operative Former Somerfield 2009 14 1,111,918 2009 Performance benchmark 132,314 Former Britannia Decrease In 2006–2009: 2009, The Co-operative 21% Food participated in the Environmental Decrease 2006–2009: 14% Decrease Investigation 2008–2009: Agency’s 14% 29 (EIA) survey of supermarket refrigeration Transport Decrease CO 2 e 2008–2009: emissions 11% Tonnes technology. In total, 11 supermarkets responded to the survey, Distribution 35 (tonnes) 0 which 300,000assessed 600,000 supermarkets’ 900,000 use 1,200,000 of refrigerants 1,500,000 and future 0 50,000 100,000 150,000 200,000 plans. The Co-operative Food was ranked ninth. 2006 11 1,414,686 r 2006 153,100 r 2007 12 1,396,926 r 2007 153,547 r 2008 CFS air conditioning 1,290,226 r 2008 148,382 r 2009 14 During 2009, HFC air conditioning 1,111,918units were replaced with 2009 36 132,314 hydrocarbon (HC) systems at 10 Co-operative Bank branches. Decrease This 2006–2009: led to the removal 21% of 46kg of HFC gases with a GWP of Energy usage (gross) Decrease 69.92008–2009: tonnes (tonnes) of CO14% 2 , and the introduction of 34kg of HC gases 0 250,000 500,000 750,000 1,000,000 with a GWP of just 102kg of CO 2 . During 2009, and in breach Decrease 2006–2009: 14% Decrease 2008–2009: 11% 2006 of the CFS Air Conditioning Policy, 37.4kg 939,066 of the HCFC R417a Business travel 37 (tonnes) 2007 with a GWP of 80 tonnes of CO 2 and 54.5kg 922,372of the HFC R410a 0 10,000 20,000 30,000 2008 with a GWP of 94 tonnes of CO 2 were 861,670 introduced to systems 2009 at two CFS main offices and three 777,894 bank branches. Preventative measures to ensure this is not repeated are to be put in place in 2006 2007 25,477 26,778 Decrease 2006–2009: 2010. During 18% 2009, 75.3kg of refrigerant gases (including 2.3kg Decrease 2008–2009: of organohalogens) 10% were released through leakages at CFS and 2008 2009 17,089 15,302 Energy usage former (gross) Britannia head office premises. In total, the GWP of the (tonnes) gases released was equivalent to 124 tonnes of CO 2 . CFS has a Decrease 2006–2009: 40% 0 250,000 500,000 750,000 1,000,000 commitment to offset the greenhouse gas emissions arising from Decrease 2008–2009: 10% 2006 939,066 air conditioning in its head office premises. To this end, a payment Business travel 37 (tonnes) 2007 has been made to Climate Care 30 . 922,372 0 10,000 20,000 30,000 2008 861,670 Accounting systems connected with road distribution capture 2009 777,894 Transport 2006 25,477 The Co-operative Food, The Co-operative Funeralcare and 2007 26,778 The Co-operative Clothing. In 2009, for the first time, mileage Energy usage Distribution/business (net) mileage and emissions Decrease 2006–2009: (tonnes) 18% 2008 17,089 0 150,000 300,000 450,000 600,000 and associated CO 2 emissions from home deliveries for The The Co-operative Bank, The Co-operative Insurance and the 2009 15,302 Decrease 2008–2009: 10% Co-operative Food, The Co-operative Pharmacy, Sunwin Cash in Trading Group have reported on their transport impacts since 2006 513,337 Transit and home deliveries of the former Somerfield have been at least 2003. Data for former Britannia and former United Decrease 2006–2009: 40% 2007 429,111 determined. Information is also captured for rail, air, company car, Co-operatives’ transport impacts is unavailable prior to 2006 and Decrease 2008–2009: 10% 2008 414,493 business mileage in employees’ own cars and hire car journeys 2009 2007 respectively. 271,048 Data for former Somerfield’s transport impacts undertaken by The Co-operative’s office-based employees. is only available for 2009 (with the exception of distribution mileage, which has the largest impact), necessitating the use of Across The Co-operative and former Somerfield, reported mileage Decrease 2006–2009: 47% 2009 data as a proxy in previous years. increased slightly by 1% and transport-related CO 2 emissions Decrease 2008–2009: 35% reduced Carbon by 11% offsets during against 2009. operations Since (tonnes) 2006, reported mileage Energy usage (net) 20 (tonnes) and transport-related 0 CO10,000 2 emissions have reduced 20,000 by 16% and 30,000 0 Total 150,000 mileage 300,000 450,000 600,000 17% respectively. Comparison of like-for-like data, excluding Miles (000s) 2006 0 50,000 100,000 150,000 513,337 200,000 250,000 former 2007 19,377 Somerfield, shows that reported CO 2 emissions connected 2007 429,111 with 2008 19,791 transport decreased by 5% despite mileage increasing by 4,820 2009 20,405 2008 5% (some 6.7 million miles) during 2009. The increase in mileage 2006 31 414,493 157,405 54,937 217,162 2009 271,048 6,546 was due to the inclusion, for the first time, of home deliveries, 2007 32 149,760 54,937 211,243 which amounted to 16.4 million miles. 6,195 Decrease 2006–2009: 47% 2008 In 2009, The Co-operative’s road distribution emissions (excluding 121,381 53,172 180,748 Decrease 2008–2009: 35% 6,637 home deliveries) decreased by over 9,200 tonnes of CO 2 , 2009 127,647 47,480 181,764 Carbon offsets against operations (tonnes) stemming from a reduction of over 7.5 million miles travelled by 0 10,000 20,000 30,000 the fleet compared with 2008. Company car and employee car The Co-operative Former Somerfield mileage 2007 showed a reduction in CO 2 emissions 19,377 of 894 tonnes, Former Britannia 2008 19,791 2009 The Co-operative Group 20,405 Sustainability Report 2009 61 Ecological sustainability Climate change Waste and packaging Biodiversity Persistent, bioaccumulative and toxic (PBT) chemicals
Page 1 and 2:
Sustainability Report 2009 Focus on
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The Co-operative Group Sustainabili
Page 5 and 6:
prioritising community investment a
Page 7 and 8:
“There is a tide in the affairs o
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About this Report Target attainment
Page 11 and 12: Mechanisms that influence materiali
Page 13 and 14: distinct team within The Co-operati
Page 15 and 16: • the organisation includes the p
Page 17 and 18: Community investment Indicators Com
Page 19 and 20: Employee volunteering 14 Number of
Page 21 and 22: International development and human
Page 23 and 24: 000 400000 500000 The Co-operative
Page 25 and 26: Completion of improvement actions i
Page 27 and 28: One Big Idea competition In Novembe
Page 29 and 30: employed from the local population.
Page 31 and 32: Read more in this Report • The Co
Page 33 and 34: Independent third-party auditors ar
Page 35 and 36: Beef production All own-brand fresh
Page 37 and 38: The Co-operative Asset Management o
Page 39 and 40: Achievements 1986 In the absence of
Page 41 and 42: Community involvement Food educatio
Page 43 and 44: to be considered in the provision o
Page 45 and 46: Ethical and sustainability engageme
Page 47 and 48: Ethics and sustainability overseas
Page 49 and 50: Social inclusion Indicators Access
Page 51 and 52: intended to enable UK consumers to
Page 53 and 54: Diversity Indicators Gender Ethnici
Page 55 and 56: The Trading Group and CFS are holde
Page 57 and 58: The Co-operative Asset Management -
Page 59 and 60: Climate change Indicators Energy: c
Page 61: Total net CO 2 emissions from energ
Page 65 and 66: Carbon footprinting In 2007/08, The
Page 67 and 68: Bank finance for renewable energy I
Page 69 and 70: Oil sands consist of oil trapped in
Page 71 and 72: Waste and packaging Indicators Wast
Page 73 and 74: 2007 2008 2009 140,766 r 134,798 r
Page 75 and 76: • 212 tonnes of tyres, oil and pa
Page 77 and 78: Biodiversity Indicators MSC-certifi
Page 79 and 80: Total percentage of own-brand fores
Page 81 and 82: Tillington Hills apple crush, part
Page 83 and 84: Yes 88% No 12% InSight customer fee
Page 85 and 86: Examples of decisions taken on chem
Page 87 and 88: The Co-operative Farms’ use of ch
Page 89 and 90: Focus on delivering value Contents
Page 91 and 92: Member economic involvement Share o
Page 93 and 94: Activism Democratically active memb
Page 95 and 96: The Co-operative Enterprise Hub: fi
Page 97 and 98: 2,057.3 2,057.3 1,271.5 1,271.5 57.
Page 99 and 100: British sourced, traditional Hampsh
Page 101 and 102: Employees Indicators Employee engag
Page 103 and 104: were in perceptions that: colleague
Page 105 and 106: CFS has developed, delivered or sup
Page 107 and 108: esult of greater awareness of the e
Page 109 and 110: 8 2006 figure comprises The Co-oper
Page 111 and 112: A range of drivers impact on custom
Page 113 and 114:
Complaints received by other custom
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Public policy ‘influence and acti
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Trade and business association memb
Page 119 and 120:
Independent assurance statement Sco
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Reporting in accordance with the GR
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Recognition Social responsibility
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Sustainability Report 2009 - The Co-operative

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