2008 Annual Report - West Virginia Army National Guard - U.S. Army
2008 Annual Report - West Virginia Army National Guard - U.S. Army
2008 Annual Report - West Virginia Army National Guard - U.S. Army
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<strong>West</strong> <strong>Virginia</strong> <strong>National</strong> <strong>Guard</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2008</strong><br />
Baldridge criteria as the framework for<br />
performance assessment, the ACOE program<br />
helps participants focus on providing excellent<br />
customer services while supporting soldiers,<br />
families and units.<br />
A 12-year quest was fulfilled on May 7,<br />
<strong>2008</strong>, when the <strong>West</strong> <strong>Virginia</strong> <strong>Army</strong> <strong>National</strong><br />
<strong>Guard</strong> won first place in the <strong>2008</strong> <strong>Army</strong> <strong>National</strong><br />
<strong>Guard</strong> <strong>Army</strong> Communities of Excellence<br />
(ACOE) competition and its $750,000 top prize.<br />
The ACOE Program recognizes<br />
performance excellence by assessing all<br />
dimensions of organizational management by<br />
focusing on Leadership; Strategic Planning;<br />
Customer and Market Focus; Measurement,<br />
Analysis and Knowledge Management;<br />
Workforce Focus; Process Management;<br />
and Business Results. By using Malcolm<br />
Malcolm Baldridge based performance<br />
assessments also provide opportunities to<br />
identify best practices in organizational<br />
management and reveal potential opportunities<br />
to apply appropriate performance improvement<br />
tools such as Lean Six Sigma. Learning from<br />
others is one of the keys to the ACOE program<br />
and ACOE encourages states to adopt each<br />
other’s best practices in a constant effort to<br />
improve. In keeping with this spirit, the <strong>West</strong><br />
<strong>Virginia</strong> <strong>Army</strong> <strong>National</strong> <strong>Guard</strong> launched the Best<br />
Practices Consortium in <strong>2008</strong> as a venue for high<br />
performing states to share best practices during<br />
quarterly video teleconferences.<br />
Championed by Maj. Gen. John Barnette,<br />
<strong>Army</strong> <strong>National</strong> <strong>Guard</strong> assistant adjutant general,<br />
<strong>West</strong> <strong>Virginia</strong> was selected as one of four states<br />
for consideration as the <strong>2008</strong> Overall <strong>Army</strong><br />
<strong>National</strong> <strong>Guard</strong> ACOE winner, and successfully<br />
completed a rigorous week-long examination by<br />
an ACOE Site Visit Team in October 2007.<br />
WVARNG ACOE Performance Excellence Awards<br />
1998 - Bronze 1st Place<br />
1999 - Silver 2nd Place<br />
2000 - Bronze 2nd Place<br />
2001 - Bronze 3rd Place<br />
2002 - Silver 2nd Place<br />
2003 - Honorable Mention<br />
2004 - Gold 3rd Place<br />
2005 - Bronze 1st Place<br />
2006 - Honorable Mention<br />
2007 - Bronze 1st place<br />
<strong>2008</strong> – Overall 1st Place<br />
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