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2008 Annual Report - West Virginia Army National Guard - U.S. Army

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<strong>West</strong> <strong>Virginia</strong> <strong>National</strong> <strong>Guard</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2008</strong><br />

The Site Visit Team conducted an indepth<br />

review of WVARNG business practices,<br />

including senior leadership governance and<br />

social responsibility practices; strategic planning<br />

development and deployment; customer<br />

knowledge, relationships and satisfaction;<br />

performance measurement, analysis and<br />

knowledge; workforce engagement and<br />

environment; process management design<br />

and improvement; and outcome results of the<br />

services provided to customers. Soldiers and<br />

civilian employees demonstrated their core<br />

competencies in the vital areas of Readiness and<br />

Assigned Personnel Strength as leaders among<br />

54 states and territories.<br />

The ACOE Program has proven to be an<br />

excellent commander’s self-assessment tool that<br />

helps WVARNG leaders and managers identify<br />

innovation and excellence as they take advantage<br />

of the entrepreneurial genius of the people within<br />

the organization to continually develop better<br />

ways of doing business.<br />

“We firmly believe that there is a strong relationship between<br />

our use of the criteria and the business results that we continue<br />

to achieve. It is no coincidence that since adopting ACOE we<br />

have enjoyed a decade of unprecedented organizational success.”<br />

MG Allen E. Tackett<br />

33

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