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Measuring performance and effectiveness for Mäori ... - Te Puni Kokiri

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New Zeal<strong>and</strong> (2002) explains that historically<br />

governments have had their own reasons<br />

to collect statistics on Mäori, <strong>and</strong> that<br />

this has meant that Mäori statistics have<br />

tended to meet specific government needs<br />

(concurring with Durie’s view), rather than<br />

overall development aspirations of Mäori.<br />

Mäori statistics tend to represent non-Mäori<br />

analytical frameworks <strong>and</strong> philosophical<br />

approaches, fail to represent Mäori realities,<br />

<strong>and</strong> are based on the underlying assumptions<br />

that some Mäori have questioned the<br />

relevance of that data.<br />

4.3 WELLBEING FOR THE<br />

INDIVIDUAL AND THE GROUP<br />

A key difference between Mäori writings <strong>and</strong><br />

the domestic <strong>and</strong> international literature is<br />

their emphasis on measuring wellbeing <strong>for</strong> not<br />

just the individual but the group. Durie has<br />

consistently argued that indicators should be<br />

able to capture both the individual <strong>and</strong> the<br />

group (see Durie, 2003c; Durie et al., 2005c).<br />

Durie (2003a) suggests that in order to promote<br />

positive Mäori participation in society as<br />

Mäori 6 <strong>and</strong> in Mäori society, Mäori-specific<br />

measures must include some measurement at<br />

a level wider than the individual; otherwise<br />

they will not adequately reflect a Mäori<br />

world view. Humpage (2002, pp.192-3) notes:<br />

“Key indicators of economic status such<br />

as…..employment……do not account <strong>for</strong> the<br />

collective economic status of whänau (extended<br />

family), hapu <strong>and</strong> iwi. Nor do they take note of<br />

the culturally significant relationships between<br />

individuals <strong>and</strong> hapu/iwi or other Mäori groups<br />

(Kawharu, 2001, pp.3-4)”.<br />

4.4 MEASURES CAPTURING<br />

WHÄNAU ADVANCEMENT<br />

Whänau – the foundation Mäori<br />

institution <strong>and</strong> most effective<br />

change agent<br />

Durie <strong>and</strong> several other Mäori academics<br />

(Durie, 2003a, 2003c, 2006; Durie, Fitzgerald,<br />

Kingi <strong>and</strong> Stevenson, 2003b; Durie et al.,<br />

2005c; Durie <strong>and</strong> Kingi, 2010) say that<br />

measuring the impact of a service on a client’s<br />

whänau is important because whänau is the<br />

foundation Mäori institution. Whänau has the<br />

potential to point its own members towards<br />

good outcomes in both the generic <strong>and</strong> Mäori<br />

sense. Whänau have also been identified as<br />

the most sustainable <strong>and</strong> effective agents of<br />

change <strong>for</strong> Mäori.<br />

The strength of using both individual<br />

<strong>and</strong> whänau measures<br />

Client <strong>and</strong> whänau impact measures (<strong>for</strong><br />

service delivery) should include three different<br />

perspectives of the impact or outcome<br />

achieved, those of: the client <strong>and</strong> service<br />

provider; <strong>and</strong> a member of the client’s<br />

whänau. This would involve ascertaining their<br />

views of progress or lack thereof, against<br />

pretested questions at practical intervals<br />

(Durie <strong>and</strong> Kingi, 2010, p.36).<br />

The theory of measuring<br />

whänau impacts<br />

There<strong>for</strong>e what is needed are measures that<br />

ascertain: how an intervention impacts<br />

on Mäori customers’ wellbeing as Mäori,<br />

<strong>and</strong> their relationships with their whänau<br />

21<br />

6 Mäori participation in society is about being able to participate while retaining a Mäori identity (Durie, 2003a, p.309).<br />

M Ä O R I - S P E C I F I C M E A S U R E S A N D T H E I R C H A R A C T E R I S T I C S : T H E L E S S O N S F R O M L I T E R A T U R E O N M Ä O R I W E L L B E I N G

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