Read the Curry College NEASC 2012 Self-Study Report.
Read the Curry College NEASC 2012 Self-Study Report.
Read the Curry College NEASC 2012 Self-Study Report.
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
82<br />
technology through hosted applications (e.g., Portal, Student E‐Mail, <strong>College</strong> Web Site,<br />
Emergency Notification System, Judicial Management, Library Research Databases, Trouble and<br />
Ticketing Systems,) has provided <strong>the</strong> community with a comfortable mix of in‐house and cloudbased<br />
applications.<br />
Technology planning and budgeting is very much tied to <strong>the</strong> <strong>College</strong>’s strategic planning<br />
process. Information is ga<strong>the</strong>red from a variety of sources including <strong>the</strong> Ed Tech Committee,<br />
<strong>the</strong> Technology Governance Committee, and feedback provided to <strong>the</strong> Tech Center by students,<br />
faculty and staff, who are queried regularly to identify areas of need and improvement. clxi Each<br />
requested project is reviewed and given careful consideration by <strong>the</strong> TGC to determine funding<br />
priorities. In general, technology budgets have been adequate to meet <strong>the</strong> teaching and<br />
learning needs of <strong>Curry</strong>’s faculty and students, but <strong>the</strong> rapidly increasing demands at all levels<br />
for more hardware, software, training, and support indicate a need to reassess <strong>the</strong> budgeting<br />
needs for both undergraduate and continuing education programs as requests for additional<br />
facilities and new computer software, hardware, and training are reviewed in light of any hybrid<br />
and online educational programs, as noted in <strong>the</strong> Appraisal section of Standard Four.<br />
To maintain quality and make sound decisions relative to technology, <strong>Curry</strong> staff evaluates<br />
products in tests environments with select groups before purchasing and or implementing new<br />
technologies. To ensure that college‐wide needs are met on a continuing basis, assessment<br />
takes place in a variety of ways. Several committees that meet throughout <strong>the</strong> year, including<br />
<strong>the</strong> Educational Technology Committee (Ed Tech) and <strong>the</strong> Technology Governance Committee<br />
(TGC) are in constant communication about existing networks/applications. Due to scheduling<br />
conflicts, maintaining a regular meeting schedule has been challenging; but <strong>the</strong> members are<br />
committed to having representatives at each meeting to identify issues and better coordinate<br />
initiatives. In addition, <strong>the</strong>re is an administrative group of Banner support specialists who meet<br />
weekly to initiate innovative technologies to improve workflow or provide more direct access to<br />
information.<br />
Multiple sources of feedback are used to measure success. For example, <strong>the</strong> Portal has a<br />
feedback option, and all questions or comments are typically responded to within 24 hours. The<br />
Tech Center sends out weekly surveys to randomly selected people who have sought assistance<br />
to empirically measure <strong>the</strong> Center’s support performance. In addition, online surveys are<br />
posted on <strong>the</strong> Portal to obtain specific feedback as needed. Finally, use of <strong>the</strong> Educause CIO List<br />
Serve reliably benchmarks <strong>Curry</strong>’s technology against o<strong>the</strong>r institutions.<br />
There is a process of continual review and appraisal through which usage of <strong>the</strong> network,<br />
classroom equipment, and software applications is monitored and proactive planning can be<br />
used to increase needed resources. In addition, classroom media equipment is checked weekly,<br />
often through use of remote tracking. Computers are turned off each night and back on in <strong>the</strong><br />
morning, saving energy and ensuring continuity from <strong>the</strong> previous day. The Tech Center,<br />
according to annual audit reports, complies with <strong>the</strong> various laws regarding data integrity and<br />
security, often exceeding <strong>the</strong> legal requirements.<br />
<strong>Curry</strong> <strong>College</strong> <strong>2012</strong> <strong>Self</strong>-<strong>Study</strong><br />
Standard Eight