grocery - food - Grandflame Ltd

THE PUBLICATION FOR THE MULTIPLE GROCERY TRADE AUGUST 2010, VOLUME 14 ISSUE 8 

INDUSTRY NEWS 

GIOVANNI RANA 

SELECTS 

OAKLAND 

INTERNATIONAL 

3 

BARCLAYCARD 

LEADING THE 

WAY IN SECURE 

PAYMENTS 

AND MORE 

12 

PACKAGING & DISPLAY 

ALLEN CODING 

AIMS FOR 20 

PER CENT 

GROWTH 

14 

WAREHOUSE & LOGISTICS 

BARKER ROSS 

SPREADS THE 

WORD ON 

E-TRAINING 

19 

HOME BAKING 

IS WHERE THE HEART IS 

The continuing trend to healthy eating 

in recent years has encouraged growing 

numbers of consumers to question 

what goes into their food and how it’s 

made. The resulting mix of scepticism 

and curiosity has affected sales of 

some processed products on one hand 

and on the other has contributed to 

increased scratch cooking and home 

baking. 

As defined by research experts Mintel, 

Home Baking comprises an eclectic mix of 

products. At one end are convenienceoriented 

lines such as baking mixes and 

ready-made pastry: at the other, items 

beloved of home baking enthusiasts like 

cake decorations, flavourings and 

additives, plus raw ingredients such as 

culinary nuts, dried fruit and cooking 

chocolate. 

Home baking in 2010 is all about busy 

consumers taking time out to make 

consciously ‘real’ food. 

Continues on page 10 

THE WAREHOUSE 

STRONG SALES JUSTIFY INVESTMENT 

The CBI’s latest survey shows retail sales 

growing at their fastest since April 2007, 

with the World Cup and the seasonal 

warm weather contributing to increased 

consumer spending. 

The retail sectors showing the strongest 

growth were grocers, clothing, and 

footwear and leather. Better still, the CBI 

survey shows sales growth expected to go 

on in August. 

Other sectors have been hit hard by the 

credit crunch and ensuing recession, but 

retail has been turning in a consistently 

strong performance in the tough economic 

climate. These latest figures definitely 

justify the major supermarkets’ 

commitment to continued investment in 

their warehousing and logistics 

infrastructures. 

As reported on last month’s front page, 

Tesco has selected Toyota Material 

Handling to supply the material 

handling fleet for their new Avonmouth 

depot. 


UK’S LARGEST COLD STORE 

LOGISTICS FACILITY OPENS IN WISBECH, CAMBRIDGESHIRE 

Left to right: Jacky Holtby, East of England Inward Investment, Ray Perry, UK Director, Partner Logistics, Bram Hage, CEO Partner Logistics, Anton Mauritz, Chief 

Operating Officer, Partner Logistics, Clive Gibbon, Fenland District Council. 

The UK’s largest frozen food logistics 

facility situated just outside Wisbech in 

the Fenlands, Cambridgeshire, was officially 

opened on Friday, 9th July. The 

warehouse was built and is operated by 

Dutch company Partner Logistics, one of 

Europe’s largest providers of specialised, 

highly automated warehousing. 

The building, which has a floorplan 

size of 175m x 88m (1.5 times size of a 

football pitch) and rises to 36m high, can 

store up to 77,000 pallets of frozen food at 

temperatures of minus 27 degrees 

Centigrade. It was developed for potato 

processing giant Lamb Weston Meijer 

which has taken the lion’s share of the 

20,500 sq metre cold store, but is also 

being used by Birds Eye and Pinguin. 

Speaking at the opening, CEO of 

Partner Logistics, Bram Hage, said: “The 

opening of our £42 million state-of-the-art 

facility is a major milestone in our company’s 

short history. It is our third and 

largest site in the UK and has been built 

due to unprecedented demand from our 

customers for more deep-frozen product 

storage. We now operate 13 fully automated 

warehouses in Europe and Russia.” 

Since the project’s inception in 2006, 

support for setting up in the UK was 

given by the East of England’s inward 

investment team and Fenland District 

Council. Jacky Holtby of East of England 

Inward Investment, said: “We’ve helped 

with a range of matters including the 

planning process, recruitment and the 

local supply chain.” She added: “Partner 

Logistics’ investment is important to the 

longer term prosperity of the Fenlands, 

with its dependence on the agricultural 

industry. The facility has already created 

45 new jobs and, with planned expansion, 

is set to bring a further 100.” 

Councillor Chris Seaton, Fenland 

District Council's portfolio holder responsible 

for economic development, said: 

“This new facility really reinforces 

Fenland's status as a centre of excellence 

in the agri-food processing and logistics 

industry.” 


CONTENTS 

INSIDE THIS ISSUE 

• Industry News Pg 1-5 

• Speciality & Fine Food Pg 6 

• Grocery - Food Pg 6-9 

• Home Baking Pg 10 

• Retail I.T. Pg 11 

• Barclaycard Pg 12-13 

• Packaging & Display Pg 14-15 

• Grocery - Non-Food Pg 16 

• Hardware News Pg 17 

• Warehouse & Logistics Pg 18-21 

• Mintel Pg 22 

• Diary Dates Pg 23 

• Crossword/Sudoku Pg 23 

STAY 

AHEAD 

OF THE 

GAME 

See the news unfold as the week progresses by visiting 

the industry’s leading website every day. Also catch up on 

recent news and events by viewing our online archives. 

WWW.GROCERYTRADER.CO.UK 

EMMI’S LE GRUYERE AOC 

WINS THREE GOLDS AT INTERNATIONAL CHEESE AWARDS 

Emmi’s Kaltbach Le Gruyere AOC 

took home two gold awards at the 

International Cheese Awards in 

Nantwich, last month with a third 

gold for Emmi’s Le Gruyere AOC 

Slices. 

The world’s largest cheese show, which 

this year is celebrating 114 years of judging 

the best of UK and international cheeses, 

saw 3,230 entries from 24 countries 

across the 300 competition classes, with 

the winners selected by a panel of 140 

judges, all experts in the dairy industry. 

Kaltbach Le Gruyere AOC from the 

Villarimboud Dairy was chosen from 

over 30 entrees to be awarded top honours 

in the highly prestigious Speciality 

Cheese category for top Single Speciality 

Cheese, produced outside the UK. 

Kaltbach Le Gruyere AOC from the 

Le Mouret Dairy took top Cheese made 

with Unpasteurised Milk, and Emmi’s 

Le Gruyere AOC Slices won Best Sliced 

Cheese produced outside of the UK. 

Emmi’s Kaltbach Cave Aged Le 

Gruyere AOC AOC spends 12 months 

stored deep underground in carefully 

controlled conditions to enable it to 

develop to gourmet perfection. This 

smooth, raw-milk classic has a rustic rind 

and a rich and spicy flavour that develops 

into a sweet tangy caramel finish. 

Emmi also scooped a further three 

awards: 

• Silver for Piz Beaver in the 

Organic Speciality Cheese category 

• Bronze in the Swiss Cheese 

category for Kaltbach Le Gruyere 

AOC produced in the Lignieres 

Dairy 

• Bronze for Emmi Emmentaler 

Slices in the non-UK Sliced Cheese 

category 

Just like the show, Switzerland’s premier 

dairy company has matured over 

more than 100 years, and it’s this commitment 

to time that helps to produce a 

portfolio of award-winning cheeses. 

Show Chairman Richard Paul said: “This 

is the biggest and best International 

Cheese Awards yet. We’ve had a record 

amount of entries and we have more categories. 

Because of the rigorous judging 

process, consumers can be assured that if 

they see a gold label on a product it has 

been judged by experts as outstanding.” 


Leonhard Wey, Emmi's Head of Cheese Selection with the winning Gruyere at the International Cheese 

Awards July 2010. 

TEL: 01923 272960 • FAX: 01923 270760 • EMAIL: GROCERY@FLAME1.COM • WEB: WWW.GROCERYTRADER.CO.UK

Page 2 August 2010 

Email: grocery@flame1.com INDUSTRY NEWS 

Tel: 01923 272960 

NEWS IN BRIEF 

INDUSTRY NEWS 

CELEBRITY APPRECIATION FOR 

DELICIOUSLYORKSHIRE 

Celebrity Chef Rosemary Shregar and 

new Secretary of State Defra Caroline 

Spelman were among the crowds 

enjoying traditional Yorkshire produce at 

this year’s Great Yorkshire Show. Both 

ladies took a particular interest in 

deliciouslyorkshire, the campaigning 

brand for the Regional Food Group for 

Yorkshire and Humber. Rosemary was 

impressed with deliciouslyorkshire’s 

newly launched ‘bible’ to the best food 

and drink in Yorkshire and Humber. Now 

in its fourth year, ‘Yorkshire’s Own 

Kitchen’ is the ultimate recipe book and 

guide to food and drink in the region, 

showcasing deliciouslyorkshire’s 

members and their delicious offerings. 

PERNOD RICARD UK BOLSTERS 

ACCEPT RESPONSIBILITY CAMPAIGN 

Pernod Ricard UK has launched the latest 

phase in its Accept Responsibility 

campaign, which focuses on the issue of 

drink driving amongst 18-24 year olds. 

This latest execution is part of the 

company’s ongoing commitment to 

promote responsible drinking in the UK, 

which has also included campaigns 

addressing binge drinking and underage 

drinking. Tapping into some of the 

reasons that people use to try and justify 

drinking and driving, Pernod Ricard UK 

has innovatively captured these ‘excuses’ 

within the creative execution of a variety 

of advertisements. 

SPAR BEATS £2M FUNDRAISING 

TARGET FOR NSPCC 

Convenience retailer SPAR UK Ltd, with 

2,600 stores in the UK, has announced 

they have beaten their ambitious £2 

million fundraising target for the 

children’s charity NSPCC and CHILDREN 

1ST. Despite the economic uncertainty of 

the last few years, SPAR convenience 

stores, retailers, wholesalers and their 

50,000 employees have worked tirelessly 

by expanding their fundraising and causerelated 

marketing activities to raise over 

£2 million for the NSPCC. 

SERIAL ENTREPRENEUR SECURES 

SIGNIFICANT FUNDING 

E-Trader Group (E-Trader) - founded by 

serial entrepreneur Harvey Sinclair and 

ex net-a-porter finance director Murray 

Salmon - has secured significant second 

round funding from its existing backer, 

MMC Ventures, to support the rapid 

growth of the business. As part of E- 

Trader’s ongoing success story, it also 

welcomes John Morris as chief operating 

officer. Morris joins with a wealth of 

relevant online experience, having 

formerly been a director at 

lastminute.com and chief operating 

officer at viagogo. 

A QUALITY APPOINTMENT FOR 

JOANNE 

Third party logistics company, Atchison 

Topeka continuously adapts and responds 

to the ever changing rules and regulations 

associated with the food ingredients 

supply chain sector. To ensure both 

complete compliance to current food 

standards and to implement policy and 

processes for continuous improvement, 

the company is pleased to announce the 

successful appointment of Joanne Bradley 

as its new Quality Manager. 

LAMB’S NAVY RUM SUPPORT THE 

RNLI 

Halewood International, the UK’s leading 

independent drinks manufacturer and 

distributor has announced that Lamb’s 

Navy Rum brand will be supporting the 

Royal National Lifeboat Institution (RNLI) 

during 2010. The support will see Lamb’s 

Navy Rum run a major on-pack 

programme in the Off Trade in key 

grocery retailers on nearly 100,000 70cl 

bottles. The promotion gives consumers 

the opportunity to win a free two week 

cruise, while at the same time showing 

their support for the RNLI and the work 

the lifesaving charity undertakes. Lamb’s 

Navy Rum will donate £1 to the RNLI for 

each of the first 25,000 competition 

entries it receives. 

RETAIL TEMPERATURES WARM FOR THE TIME OF YEAR 

THE COMMENT FROM THE GROCERY TRADER 

elcome to The Grocery 

We’re used to CHIP and Pin verification. 

Also in this edition we’ve got features on 

In good 

Trader’s August issue. But are you familiar with the payment Home Baking and Warehousing & Logistics. times as well as 

WThanks to modern technology, 

industry’s latest important acronym, PCI Other sectors have been hit hard by the bad, there’s some- 

you could well be reading this DSS In case you’re still wondering, ‘PCI credit crunch and ensuing recession, but as thing deeply 

column on the beach on your mobile 

device, as you enjoy our digital edition. 

Have a good month, wherever you are! 

The CBI’s latest survey shows retail 

sales growing at their fastest since April 

2007, with the ‘Why worry Let’s party’ 

mood kicked off by the World Cup continuing, 

and the warm weather further 

contributing to increased consumer 

spending. The retail sectors showing 

strongest growth are grocery, clothing, 

and footwear and leather. Better still, 

according to the CBI this growth is 

DSS’ stands for Payment Card Industry 

Data Security Standard, the new regulation 

requiring retailers to protect all cardholder 

information in their possession. 

If you’re not up to speed with how this 

affects you, someone well placed to help is 

Neira Jones, Head of the Payment Security 

Team, Global Payment Acceptance at 

Barclaycard, featured in our excusive interview. 

Neira and colleagues are actively 

providing key payment security advice to all 

merchants who trade over the phone or 

online, and are also developing further 

mentioned, grocery and other retail sectors 

have been turning in consistently strong 

performances. Going back to the CBI figures, 

these results certainly justify the 

major supermarkets’ commitment to continued 

investment in warehousing and 

logistics infrastructures over the last few 

years. 

Home baking has been a major beneficiary 

from the continuing trend to healthy 

eating, which has encouraged growing 

numbers of consumers to look closely at 

what goes into their food and how it’s 

comforting about home 

baking. Home baking in 

2010 is all about busy 

consumers taking time 

out to make consciously 

‘real’ food for themselves 

and trying their hand at 

traditional cookery skills that in previous generations 

were handed down from mother to 

daughter. You don’t need to be an expert cook 

- these days, time-pressed cooks of both sexes 

can relish home baking with convenient readymade 

ingredients such as pastry and icing. 

expected to go on in August. guidelines to provide greater detail on this made, and inspired them to do more 

Have a good month. 

Heartwarming reading. 

and other related issues. 

scratch cooking. 

Charles Smith, The Grocery Trader 

SMOKED FISH SALES 

GET £4.5M BOOST 

Arbroath based smoked fish specialist 

RR Spink is celebrating the machine from equipment supplier 

additional vacuum skin packing 

securing of two major contracts VC999. The machine enhances both 

which will between them be worth preservation and presentation. 

£4.5m in year one - an increase in A further £100,000 has been spent 

turnover of fifty per cent for the on improving production lines to 

company, which will shortly be celebrating 

its centenary. 

Spinks, part of the Dawnfresh 

handle the new trout products. 

Two freshly developed products Seafoods group of companies, 

for a UK retailer dominate the new received financial support from 

business and are expected to deliver Scottish Enterprise and the Scottish 

sales worth £3.5m. to Spinks. 

Executive to enable the company to 

One is a chilled, added value hot drive forward the developments and 

smoked salmon product comprising in doing so create more jobs. 

four slices, which utilises the vacuum “This raft of new ideas - and there 

skin packing system originally pioneered 

by the company. 

demonstrates that Spinks is a leading 

are many more in the pipeline - 

The second - flaked salmon - is presented 

chilled in a top seal pack. 

sector,” said Spinks Director Gary 

innovator in the smoked seafood 

An additional £1m. of turnover will Greenwood. 

come from the sale of three chilled The new business has led to the 

trout products - a ready to eat pate; creation of thirty new full time jobs in 

butterfly fillets with lemon, parsley the factory. 

and black pepper; and portions of 

trout with prawns, chilli and 

RR Spink & Sons 

coriander. 

Gary Greenwood 

To manufacture the products 

Tel: 01241 872023 

Spinks has spent £200,000 on new Gary.Greenwood@rrspink.co.uk 

processing equipment, including an 

Spinks Director Gary Greenwood watches as new machinery generates exciting new hot smoked 

salmon products. 

OWN LABEL SHOW ON TRACK TO DELIVER 

"This year's event is right on track to 

achieve 150% growth" says Jon Irwin, 

Own Label Show Event Director. 

There is currently a strong representation 

from beverage companies, both 

with alcoholic and non-alcoholic 

options. Like last year, there are also 

many businesses from continental 

Europe. The show is clearly offering a 

different focus from other events 

aimed at the multiple/grocery sector. It 

provides an opportunity for buyers to 

see potential suppliers that they may 

not see at other UK events. 

"Given its niche focus, if you plan 

your visit, you can achieve your goals 

in a morning or afternoon," This is a 

point which Jon thinks will allow 

buyers to get maximum benefit out of 

their visit, and ensure it is an effective 

use of their time. 

The visitor side of the website is going 

live in August, and you will be able to 

register to visit through the site. Further 

details on the seminar program will be 

available at - www.ownlabelshow.co.uk. 

Or for more information on visiting or 

exhibiting call Jon on 020 7193 7173. 

CNP ‘BEEFS UP’ PACKAGING 

WITH NATIONAL FLEXIBLE 

CNP Professional, providers of 

sports nutritional supplements for a 

hungry market, have teamed with 

Yorkshire-based packaging experts 

National Flexible for help with the 

specialist film needed to manufacture 

their sachets of protein powders. 

The application called for a 

‘muscle-bound’ film specification 

which would protect the highly sensitive 

powder from light and moisture, 

whilst maintaining the lengthy shelflife 

it needed. 

CNP’s Marketing Manager, Paul 

Riley, needed a new look for the 

sachets which featured the brand’s 

well-known identity and would be 

easily recognised by their target 

market of athletes in the sports of 

boxing, rugby, football, bodybuilding, 

power lifting and martial arts. Using 

National Flexible’s in-house design 

agency, NXL Design, they worked 

together from initial concept right 

through to creation of print-ready artwork. 

“National Flexible made the 

whole thing very easy for us,” said 

Paul. “Their expertise in packaging 

films, printing and the 

creativity of their graphic design 

meant that the project was delivered 

quickly and in a cost-effective 

way.” 

The laminate film was printed 

using a state-of-the art high-speed 

flexographic printing press, with 

National Flexible’s technical team 

being on hand throughout the whole 

process to make sure the film was 

exactly to specification - and CNP are 

delighted with the results. The new 

sachets are currently available on-line 

and from retail stockists throughout 

the UK. 

To discuss your packaging 

requirements please contact 

National Flexible’s commercial 

team on 01274 685566. 

www.nationalflexible.co.uk 

EMMI’S LE GRUYERE AOC 

WINS THREE GOLD’S AT INTERNATIONAL CHEESE AWARDS 

Continues from front page 

Julie Plant, Managing Director of 

Emmi UK added, “We are delighted to 

be flying the flag for Switzerland at the 

International Cheese Awards and were 

very proud to accept three gold awards 

for Le Gruyere AOC AOC. It’s fantastic 

to see it recognised as best speciality 

cheese, and to beat off such stiff competition 

from around the world.” 

Based in Lucerne, Switzerland, 

Emmi is the largest Swiss milk 

processor and one of the most innovative 

premium dairies in Europe. The 

primary focus for its fresh products is 

on lifestyle, convenience and health, 

with yoghurt, muesli, and a range of 

iced coffee and chocolate drinks supplementing 

their famous cheese 

range. The brand also produces functional 

cheese miniCol - clinically 

proven to actively reduce cholesterol 

levels. Product innovation, gains in 

market share and acquisitions have 

contributed to several years of sustained 

growth in Switzerland and in 

international markets. In 2009, Emmi 

achieved net sales of CHF 2.62 billion 

and employed a total of 3,500 people 

(full-time equivalents) in Switzerland 

and abroad. 

For more information about 

Switzerland’s premier dairy 

company, call your local Emmi 

sales team or visit the website 

at www.emmi.ch 

WWW.GROCERYTRADER.CO.UK/NEWS

August 2010 Page 3 

Tel: 01923 272960 

INDUSTRY NEWS 

Email: grocery@flame1.com 

GIOVANNI RANA 

SELECTS OAKLAND INTERNATIONAL FOR IRISH DISTRIBUTION NETWORK 

Southern Ireland operator 

Oakland International has been 

chosen by leading European fresh 

pasta producer, Giovanni Rana, to 

support distribution of its fresh 

pasta products to a major Irish 

retailer, with Oakland International 

managing all aspects of transportation, 

storage, product and case 

labelling, prior to onward distribution 

throughout Southern Ireland. 

A new relationship, the two companies 

entered discussions in 

September 2009, with Oakland delivering 

a tailored distribution route for 

Giovanni Rana to supply unfilled and 

filled pasta and lasagne products via 

the retailer's store distribution network. 

Oakland Ireland General Manager, 

Richard Hill, stated: "Having created 

a bespoke transportation, storage and 

distribution solution to fit Giovanni 

Rana's requirements, we now manage 

the transportation of fresh pasta products 

from their production sites in 

Verona, Italy and Nivelle in Belgium, 

storing, picking and undertaking 

product flash stickering and case label 

changes, before transporting direct to 

the retailer's distribution facility." 

Oakland International Ireland's General 

Manager Richard Hill. 

Giovanni Rana's product lines will 

see Oakland handle in excess of 

60,000 cases of Giovanni Rana 

product in their first year, with 

weekly growth already being 

achieved. Close contact between the 

two firms also ensures accuracy, flexibility 

and reactivity to events and 

expanding contract need at the 

highest levels. 

Frank O'Hara, Giovanni Rana UK 

MD, comments: "Oakland give us the 

flexibility we need to manage our 

logistics from Italy and Belgium into 

Ireland efficiently, while at the same 

time responding effectively to our 

customer needs." 

Oakland's 30,000 sq ft Ashbourne 

site accommodates ambient and 

chilled product, steadily building its 

reputation as a firm that delivers a 

highly reactive, flexible and customer 

focused service offer. Oakland continues 

to deliver significant 

opportunities within the Irish retail 

market, providing a lower cost, but 

more reactive and flexible supply 

chain solution which appeals to Irish 

and UK exporters previously put off 

by the high entry cost and the perceived 

difficulties in order 

management processes associated 

with the Irish retail marketplace. 

Richard Hill added: "With Oakland 

International controlling stock replenishment 

on a weekly basis, as a new 

supplier to the Irish market Giovanni 

Rana, with the help of Oakland 

International, is succeeding in penetrating 

the Southern Irish market, and 

establishing its brand with Irish consumers." 

Oakland International Limited 

Ireland: +353 (0) 1835 4855 

UK: +44 (0) 1527 596 222 

sales@oakland-international.com 

www.oakland-international.com 

MORGENROT SCORES 

FOUR OF GERMANY’S FINEST AS WORLD BEER EXPANSION CONTINUES 

Prestigious wine and beer 

importer Morgenrot Group PLC has 

augmented its burgeoning portfolio 

of premium international beer 

brands with the addition of the four 

strong Kaiserdom range, from 

Germany’s brewing heartland, the 

historic city of Bamberg. 

The brand makes its major UK 

debut as Morgenrot continues to grow 

its ‘World Beer’ offering, a focus that 

has recently seen iconic Spanish brand 

‘Alhambra’ and Argentinean 

favourite Quilmes join existing premium 

heavyweights Cruzcampo and 

Krombacher. 

Founded in 1718, Kaiserdom is one 

of eight remaining breweries from 60 

which were in operation in 1818 and 

is based in the region of Franconia, 

which boasts the highest density of 

breweries in the world. Still adhering 

rigorously to the Bamberg purity law 

of 1489 which predates the much cited 

‘Reinheitsgebot’ of 1516, stating that a 

beer must contain nothing but hops, 

malt and water, the brewery has been 

run by the Worner family since 1910. 

Producing a diverse range of beer 

styles, using age old techniques and 

the finest ingredients, the Kaiserdom 

range includes a classic pilsener (4.3% 

abv draught, 4.8% bottle), a malty, 

blonde, Munich style ‘Helles’ beer 

(4.7% abv), a naturally cloudy, wheat 

beer (4.7% abv) and a rich, dark 

‘Dunkel’ lager (4.7%). 

Stand out packaging emphasises 

the brand’s rich German brewing heritage, 

and features Kaiserdom’s 

trademark logo of the emblematic 

‘Bamberg Rider,’ Bamberg cathedral’s 

famous medieval statue. 

Graham Archibald, Senior National 

Account Manager at Morgenrot 

Group Plc, who has been in charge of 

driving the company’s meteoric 

world beer growth, comments: 

‘We’re proud to be the first to bring 

the range of Kaiserdom beers to the 

British public. The range exemplifies 

Germany’s illustrious brewing tradition 

from the crisp, hoppy pilsener to 

the increasingly popular dark, aromatic, 

dunkel lager. We feel the 

range’s heritage, authenticity and 

superior taste profiles will see plenty 

of interest from the UK on and off 

trade, while complimenting our company’s 

growing world beer offering.” 

For further information on 

Morgenrot’s world beer offering 

or to stock the Kaiserdom range, 

please contact the Morgenrot 

Group on 0845 070 4310. 

EMMI UNVEILS 

A ‘CHEESECAKE’ WITH A DIFFERENCE 

Swiss cheese specialists Emmi 

have teamed up with Eric Lanlard, the 

star of Channel 4’s Glamour Puds, to 

create a stunning wedding cake made 

entirely from cheese. 

The five-tiered masterpiece features 

whole wheels taken from Emmi’s portfolio 

of award-winning cheeses, 

including the Tête De Moine top, 

which also provides the delicate 

rosettes used to decorate the cheese 

wedding cake. This mild, hard cheese 

is ‘shaved’ using a traditional Girolle 

to create the pretty florets. 

The rest of the ‘cake’ was made up 

from the following: 

• Second tier: Val Poschiavo 

• Third tier: Piz Bever 

• Fourth tier: Appenzeller surchoix 

• Bottom tier: Berner Alpkase 

The master pâtissier admits that 

despite his reputation for inspirational 

cakes and A-List clientele, he doesn’t 

actually have a sweet tooth “This is a 

great alternative to a classic wedding 

cake, and the Tête de Moine rosettes are 

beautiful as a decoration,” says Eric. “I 

wouldn’t recommend them for a bouquet, 

though - the guests might not be 

too happy when the bride throws it.” 

Emmi Tel: 020 8875 2540 

www.emmi.ch 

MARTIN PARSONS 1938 - 2010 

It is with great sadness that 

Womersley has announced the death 

of its founder, Martin Parsons, who 

died peacefully on 16th July following 

a long illness. 

The younger son of the sixth Earl of 

Rosse, and half-brother of Lord 

Snowdon, Martin began his working 

life with a mining company in 

Australia and subsequently with 

Qantas. He returned to the UK in the 

mid-1970s with his wife, Aline, and 

their two sons, Rupert and Richard. 

Their home was Womersley Hall in 

North Yorkshire, an Elizabethan residence 

where the Parsons family lived 

for generations. 

Martin and Aline founded 

Womersley Foods in 1979, when they 

first began to create their famous 

range of fruit and herb vinegars and 

jellies. Using fresh fruit and herbs 

from their own walled garden, they 

revived the production of traditional 

British condiments that had not been 

widely available or used for many 

years. At a time when no other company 

was doing anything quite like it, 

Womersley Foods blazed a trail that 

other companies have since attempted 

to follow, but never quite matched. 

Martin’s instinctive abilities and 

expert horticultural knowledge combined 

into a skill which allowed him 

to blend herbs and fruits into the most 

sublime concoctions. Together, Aline 

and Martin built up a unique range of 

award-winning condiments which is 

now stocked in high-class food 

emporia such as Fortnum & Mason 

and used by countless top chefs. 

Takeover offers were made from time 

to time by larger companies, but 

Martin always resisted the temptation 

to sell out, preferring to keep control 

over the quality and manufacture of 

his beloved products. 

A flamboyant, larger-than-life character, 

Martin’s natural exuberance and 

charm made a great impression on all 

those who came into contact with 

him. His (literally) colourful persona 

was matched by the intense passion 

and flavour he poured into all his 

culinary creations, and his last wish 

was that his passing should be 

marked by a “jolly good party”. He 

will be sorely missed by family, 

friends, colleagues and customers. 

Womersley Foods was taken over 

in 2009 by Martin and Aline’s elder 

son, Rupert, who has continued his 

parents’ legacy by retaining their 

ethos and heritage, whilst taking the 

company forward. 

NEWS IN BRIEF 

INDUSTRY NEWS 

ONLINE SUPERMARKET BUILDS 

BUSINESS LINKS WITH INDIA 

A BRISTOL-based online supermarket 

has announced in the wake of the Prime 

Minister’s trip to India that it is also 

building special links with the country. 

www.BritishCornerShop.co.uk, which 

specialises in sending branded food 

products to British people living abroad, 

is using staff in India to help develop and 

expand the company. 

X2 COMPUTING EXPANDS RETAIL 

DIVISION WITH APPOINTMENT 

X2 Computing, the leading supplier of 

mobile retail solutions, has appointed 

Tanya Holt as Account Executive. Based 

at the company’s headquarters in 

Evesham, Worcestershire, she will be 

responsible for building and maintaining 

relationships with new and existing 

customers in the UK’s retail marketplace 

looking for custom tablet computer and 

digital signage solutions. 

LOCAL CHILLI EXPERT WINS 

FORTNUM & MASON CONTRACT 

Chawston-Based specialist chilli growers 

Edible Ornamentals have added 

internationally renowned food store 

Fortnum & Mason to their impressive 

portfolio of customers. The Piccadilly 

based store can now boast the freshest 

hand picked chillies in London. Edible 

Ornamental's Joanna Plumb grows over 

40 different varieties of chillies at 

Cherwood Nursery, ranging from the mild 

Anaheim chilli to the eye watering Dorset 

Naga, acclaimed as one of the world’s 

hottest chillies. Joanna will supply 

Fortnum & Mason with a range of chillies 

depending on what is in season and at 

the peak of perfection. 

EXHIBITION CONFIRMS MCDONALD’S 

CHIEF AS KEYNOTE SPEAKER 

Richard Forte, Chief Operations Officer 

of McDonald’s UK will be one of the 

keynote speakers at The National 

Franchise Exhibition, the UK’s largest 

franchising event on Friday 1 and 

Saturday 2 October 2010 at the NEC. 

CASTLE MACLELLAN LAYS ON A 

ROYAL SPREAD 

The Queen visited the fishing town of 

Kirkcudbright last month to meet the 

staff of Castle MacLellan Foods and learn 

about the positive impact the company’s 

pâté business makes on the local 

economy. The Queen and Prince Phillip 

visited Dumfries and Castle Douglas in 

the morning before the Royal motorcade 

travelled to the Harbour Square in 

Kirkcudbright to meet the team from 

Castle MacLellan and neighbouring West 

Coast Sea Products. Rain held off for the 

20 minutes the Queen was in 

Kirkcudbright to view a Castle MacLellan 

exhibition showcasing the current 

product range, locally sourced 

ingredients and details of parent 

company Kavli’s Charitable Trust. 

MOST ALCOHOLIC, EXPENSIVE AND 

SHOCKING BEER IN HISTORY 

Maverick brewery BrewDog has launched 

the most alcoholic, expensive and 

intentionally shocking beer in the world. 

At 55%ABV, The End of History is the 

strongest beer ever created, but its high 

alcohol content is deemed by its makers 

as something that can cure the binge 

drink culture, not fuel it. The price of 

£500 for 330ml reflects the artisanal 

nature of the product and the craft 

behind its production, but the most 

shocking feature is the beer's unique 

stuffed-animal bottles - an intentionally 

eye-brow raising statement to lift the veil 

on the mass market beer industry. 

HEINEKEN ACQUIRES FOMENTO 

ECONÓMICO MEXICANO 

Heineken N.V. has announced that it 

completed the acquisition of the beer 

operations of Fomento Económico 

Mexicano, S.A.B. de C.V (“FEMSA”) 

following approval from all relevant antitrust 

authorities and shareholders. 

Heineken is now carrying out integration 

plans across markets where FEMSA 

brands are distributed. 



Email: grocery@flame1.com INDUSTRY NEWS 

Tel: 01923 272960 

KINGSMILL IS ON THE ROAD 

COUNTDOWN BEGINS 

ONE YEAR TO GO UNTIL GUARANTEEING A CHEQUE 

WITH A CARD BECOMES A THING OF THE PAST 

Family bread brand Kingsmill’s 

Environmental programme continues 

to demonstrate its dedication to the 

environment and its commitment to 

reducing carbon emissions, with the 

introduction of 23 ‘Tear Drop’ and two 

EcoStream delivery trucks to its fleet. 

The trucks’ shape mimics the natural 

properties of a liquid teardrop 

and significantly reduces fuel consumption 

by achieving optimum 

aerodynamic efficiency. The streamlined 

body shape, linked to Iveco Euro 

5 Environmentally enhanced vehicles, 

gives both reduction in carbon and 

other engine exhaust emission levels. 

The 2 EcoStream design vehicles have 

light weight bodies and improved 

aerodynamics to further compliment 

the drive to reduce carbon emissions. 

Allied Bakeries CEO, Mark 

Fairweather explains, “As a socially 

responsible company, we are committed 

to reducing our impact on the 

environment and specifically looking 

for new ways to minimise our carbon 

footprint. We have identified deliveries 

as an area we can improve on, and the 

new eco friendly delivery trucks will 

help us to continue our journey to 

reduce our carbon emissions.” 

EXPRESS SHOP-FITTING: 

BENEFITING RETAILERS AND THE COMMUNITY 

Express Shop-fitting is a newly 

formed business based at Randles 

Road, Knowsley Business Park 

Merseyside. Express Shop-fitting 

provides clients with a full shop-fitting 

service, offering an all in one 

solution including a design service, 

manufacturing and fitting. 

Express Shop-fitting has drawn 

upon its parent company’s years of 

experience as a kitchen, bedroom and 

office furniture manufacturer. In 

recent years, with the parent company 

supplying materials for hotel 

and business refurbishment, the 

demand for a separate shop-fitting 

business was clearly evident. 

The business operates from 17,000 

square foot business premises, providing 

both the showroom area and 

manufacturing centre. 

The business works closely with 

Knowsley MBC and Jobcentre Plus in 

providing a centre for the training and 

employment of the local area’s unemployed. 

The business engages with 

local people and offers employment 

with full training in the various skills 

and functions of the manufacturing 

and shop-fitting business. It is through 

this investment in training and skills 

development that Express Shop-fitting 

sees an opportunity not only to grow 

its business but also to develop a 

highly skilled workforce for the future 

growth of the company, whilst also 

offering people with low or no skills 

the opportunity of sustained employment. 

Express Shop-fitting is ready to 

offer its quality services to small, 

medium and large customers. 

Express Shop-fitting 

Tel: 0151 548 3781 

EXCALIBUR CHILLS SAINSBURY’S 

Excalibur has completed a project 

to improve the efficiency of refrigeration 

packs for Sainsbury’s. During 

the project, over 150 refrigeration 

systems were modified in 48 stores. 

A combination of technologies was 

used to allow ‘floating head pressure 

operation’. In many cases this 

reduces energy consumption by more 

than 35%, payback periods of less 

than 18 months are often achieved. 

TO SLICING EMISSIONS 

The new ‘Tear Drop’ trucks will be 

introduced at Kingsmill bakeries and 

the design of the ‘greener’ trucks will 

feature wheat fields and blue skies, 

carrying the strap line ‘Kingsmill, on 

the road to slicing emissions’. 

Kingsmill became the first bread 

manufacturer to use the Carbon 

Trust’s Carbon Reduction Label in 

2009. Working with the Carbon Trust 

has enabled Kingsmill to quantify and 

communicate its carbon footprint. The 

label, displayed on three best-selling 

sub-brands, Kingsmill’s Great 

Everyday White, Kingsmill Tasty 

Wholemeal and Kingsmill 50/50, 

communicates Kingsmill’s environmental 

commitment to reducing its 

carbon footprint with the Carbon 

Trust in an effective, responsible and 

informative way to customers and 

consumers. 

Allied Bakeries 

www.kingsmillconfessions.com 

COTECNA ASIA 

LAUNCHES FAST TURN-AROUND ONLINE SERVICE 

FOR CONSUMER GOODS INSPECTION AND TESTING 

Pioneering inspection and testing 

services provider Cotecna has 

launched what it predicts will be the 

most technically advanced, reliable 

and flexible online service for the 

inspection and quality control of 

consumer goods currently available 

in the marketplace, giving businesses 

the power to save time and 

money. Visit the website: 

www.cotecna-inspection.com. 

Aimed at importers, distributors 

and retailers, and backed up by a 

unique worldwide support network 

covering 60 nations, Cotecna will 

begin to roll out this on-line service for 

inspections in Asia that includes a 

range of quality control and supervision 

services for Consumer Goods. 

From initial production to loading 

supervision, Cotecna can perform verifications 

at every stage of the supply 

chain process to make sure that products 

meet client expectations and 

quality standards. Laboratory tests 

also ensure that goods meet international 

standards and comply with 

customer requirements. 

The buyer simply registers on the 

site and submits a request for inspection. 

An inspection takes on average 

from one to two days, during which 

time the buyer can follow the progress 

of the inspection request online via 

the site. 

“Unlike other online services that 

currently exist, Cotecna’s online 

service for inspection and testing is 

supported by a worldwide network 

able to give buyers throughout the 

world local support in their own language 

and in all time zones, cutting 

down turnaround times and saving 

money in the process,” says Philippe 

Gonnet, Executive Vice-President, 

Asia, “In addition, Cotecna also performs 

Factory Audits (FA) and Social 

Audits (SA) to ensure that your factory 

of choice meets your expectations 

and quality requirements.” 

Products of Asian origin that are 

inspected and tested include; hard-line 

(furniture, home furnishings, kitchenware, 

DIY, garden tools); food; 

soft-line (textiles, garments, shoes, 

accessories); electrical; electronics and 

toys. Services are coordinated 

throughout Asia with the main offices 

in China (Hong Kong and mainland), 

Korea, India, Singapore, Thailand, 

Vietnam and the Philippines. 

www.cotecna-inspection.com 

On 30th June, the countdown 

started to the closure of the UK 

Domestic Cheque Guarantee Card 

Scheme. This means that after 30th 

June 2011 it will no longer be possible 

to guarantee a cheque using a 

plastic card. To help businesses and 

consumers, the Scheme has published 

two fact sheets available from 

www.ukpayments.org.uk. 

Banks and building societies with 

customers who have cards carrying 

the cheque guarantee function - indicated 

by Shakespeare’s hologram or 

logo - will be managing its removal in 

different ways. Typically cards will be 

issued without Shakespeare’s logo on 

renewal: this may be before or after 

the closure date. This means that 

although Shakespeare will still be on 

many customers’ cards after 30th June 

2011, it will be redundant. In all 

instances customers can still pay by 

cheque but just cannot use a plastic 

card to guarantee it. 

Over the next year businesses still 

accepting guaranteed cheques are 

likely to be contacted by their bank to 

make sure that they are aware of the 

closure. Whilst a large number of 

businesses, big and small, have the 

ability to accept guaranteed cheques, 

research undertaken in 2008 showed 

that only about 350,000 businesses 

had accepted one in the previous six 

months, and most of those rarely. 

The decision to close the Scheme 

was taken by the Payments Council in 

June 2009 in response to the long-term 

decline of guaranteed cheque use. It 

followed consultation with Guarantee 

users and acceptors, and concluded 

that it was in all parties’ interests to 

manage the Scheme’s demise in a 

coordinated fashion. 

The Scheme was first introduced 

over forty years ago (in 1969) before 

debit cards, when no one left home 

without their chequebook, because 

cheques were the only cash alternative. 

The Guarantee was designed to 

give businesses certainty that a 

cheque wouldn’t bounce or be 

returned unpaid. Times have 

changed; the use of debit cards has 

grown thirty-fold from 1990, and 

now four in ten non-cash payments 

are made by debit card compared to 

one in one hundred being guaranteed 

cheque payments. The use of 

guaranteed cheques has been in 

rapid decline over the past 20 years. 

Their use peaked back in 1990; since 

then their numbers have dropped 

twelve-fold from 1.1 billion, to 88 

million last year - making up only 7% 

of cheques written. 

Closure of the Scheme is separate 

to the Payments Council decision to 

set a target date for closing the central 

cheque clearing in 2018. As the 

Council made clear at the time of its 

announcement, the closure of the 

clearing will only go ahead if suitable 

alternatives to cheques are in 

place and being successfully used by 

individuals and businesses, so that 

there are no circumstances where 

people are still obliged to use 

cheques. 

Alternatives to guaranteed cheques: 

• debit cards - 92% of cards 

carrying the guarantee are also 

debit cards. About a million 

businesses accept card payments 

and know that they should get 

their funds much quicker than if 

they accept a cheque. 

• cheques - the withdrawal of the 

Guarantee does not mean you 

can’t pay by cheque or that a 

business can’t accept one. Since 

2007 cheque funds have been 

guaranteed after a cut-off point 

which means that a cheque won’t 

bounce - providing the recipient 

isn’t a knowing party to a fraud - 

and it’s safe to hand over goods 

and services. 

• electronic transfer - paying 

someone online or over the 

phone. Since the launch of Faster 

Payments in 2008 it has been 

possible to pay someone almost 

instantaneously, 24 hours a day 

and seven days a week. Unlike a 

cheque, businesses don’t have to 

wait several days to get their 

money: you can pay anybody 

from your window cleaner to 

someone with a stall at a craft fair 

in this way. 

• Cash - cash will always have a 

place, about a third of all retail 

spending is still in cash. 

Of the 1.3 billion cheques written in 

2009, only 7% (88 million) were guaranteed. 

Four million customers regularly 

used guaranteed cheques in 2009, but 

often the Guarantee is not an essential 

part of the transaction. For instance 

customers often put their card details 

on the back of a cheque when they are 

posting it to a business but, in fact, the 

Guarantee can only apply if the customer 

is physically handing the cheque 

over. Last year 69% of customers did 

not write a guaranteed cheque at all. 

Use of guaranteed cheques has fallen 

by 65% over the past five years. This 

sharp decline is the result of many 

businesses taking the decision to no 

longer accept cheques. 

In the research conducted as part of 

the Payments Council review of the 

Scheme, only a quarter of all businesses, 

around 350,000, said that they 

had received a guaranteed cheque in 

the previous six months. 

At the end of 2009 58.6 million 

cards (59.9 million at the end of 2008) 

carried the Shakespeare logo that provides 

the Guarantee and shows the 

guaranteed amount. Three value 

limits exist: in 2009, 46.1 million cards 

had a £100 limit (79% of guarantee 

cards); 7.1 million had a £250 limit 

(12%) and 5.3 million a £50 limit (9%). 

The average value for a personal 

cheque is £268, outstripping the guarantee 

maximum limit. Even before the 

decision to close the Scheme, over a 

quarter of all debit cards did not carry 

the guarantee functionality. 

For further information contact 

the UK payments industry press 

office on 020 3217 8316 or 

press@ukpayments.org.uk 



Tel: 01923 272960 

LAMBRINI TARGETS 

600,000 CONSUMERS WITH MAJOR ON PACK PUSH 

INDUSTRY NEWS 

UK’S LARGEST COLD STORE 

LOGISTICS FACILITY OPENS IN WISBECH, CAMBRIDGESHIRE 


NEWS IN BRIEF 

INDUSTRY NEWS 

BLACK COUNTRY LAD JOINS LEUZE 

FOR THE MIDLANDS REGION 

Leuze electronic’s latest addition to ‘the 

sensor people’ is Andy Fereday, who as 

the Regional Account Manager for the 

Midlands, will be working close to his 

‘Black Country’ roots. Andy has 20 

years’ industrial experience, having 

spent the last seven years at Phoenix 

Contact selling the kind of automation 

and connectivity systems with which 

Leuze electronic’s sensors for detection 

and identification frequently integrate. 

Halewood International, the UK’s 

leading independent drinks manufacturer 

and distributor has teamed 

up with celebrity TV stylist Patrick 

Swan to launch a major consumer on 

pack offer for its Lambrini brand, 

which is now live. 

The promotion targets more than 

600,000 female consumers, with the 

aim of generating interest in the 

brand by offering women the chance 

to win a ‘money can’t buy’ shopping 

experience and a number of high 

value shopping sprees. 

The promotion runs on more than 

600 thousand 75cl bottles of Cherry, 

Peach and Rosé Lambrini which are 

being distributed through the Off 

Trade including major multiples and 

convenience stores between now and 

October. 

The main winner will receive a 

£2,000 shopping spree with Patrick 

Swan, the leading celebrity stylist, TV 

presenter and personal style guru for 

celebrities such as Madonna and Julia 

Roberts. Two further winners will 

each receive a £1,000 shopping spree 

at Debenhams, and 25 runners up will 

each receive £250 of Love2Shop 

vouchers. 

Sue Beck, Senior Brand Manager 

for Lambrini, comments: “We are 

always looking for new ways to 

engage with existing and new 

Lambrini consumers, and are anticipating 

that this unique promotion 

THE KERRYGOLD COMPANY 

AND NORTH DOWNS DAIRY ANNOUNCE MERGER 

The Kerrygold Company and 

North Downs Dairy, both wholly 

owned Irish Dairy Board subsidiaries, 

are merging to create one 

consumer foods business, Adams 

Foods Ltd. This will take effect from 

3 October 2010. 

The new company will combine 

the marketing capability of both 

organisations to grow the Kerrygold 

and Pilgrims Choice branded portfolio, 

and will harness the respective 

strengths of the two cheese packing 

operations to efficiently deliver the 

broadest range of pre-packed hard 

cheeses to the UK market. Operating 

as one business, it is anticipated the 

annual turnover will be £335 million. 

The factory facilities of both The 

Kerrygold Company, based in Leek, 

Staffordshire, and North Downs 

Dairy, based in Wincanton, Somerset, 

will remain fully operational. 

will attract significant interest from 

female consumers which will ultimately 

drive sales of the brand. 

“Patrick Swan is a household name 

for most of our target market, and is 

well respected in the world of 

celebrity styling, so this truly is a 

money can’t buy prize exclusively 

available to Lambrini consumers, and 

a perfect match for the brand.” 

The affiliation will also reaffirm 

Lambrini’s association with young 

adult women who work hard and 

enjoy shopping and socialising with 

friends in their spare time. 

The promotion will be open to over 

18’s and entries will be accepted up to 

31st October with the winners to be 

announced in December. Please visit 

www.lambrini.co.uk for more details 

and T&C’s. 

Lambrini 

www.lambrini.co.uk 

Partner Logistics’ new frozen store facility, Wisbech in Cambridgeshire. 

Continued from the front page 

Councillor Chris Seaton, Fenland 

District Council's portfolio holder 

responsible for economic development, 

continued: “We are very pleased 

about the extra jobs it is creating, not 

only at the facility itself but also 

within the surrounding supply chains, 

which will give a welcome boost to 

the local economy.” He added: “We 

have worked closely with the region’s 

inward investment team to help 

secure this venture and to make sure 

that everything has gone smoothly for 

Partner Logistics.” 

Partner Logistics specialises in 

operating highly automated warehouses, 

with each new facility 

purpose designed and built to meet 

the specific needs of their customers. 

To date, the company provides warehousing 

services to leading companies 

in food, retail and consumer goods in 

the Netherlands, Belgium, UK and 

Russia. The majority of the sites are 

deep freeze warehouses. However, 

Partner Logistics also operates sites 

with ambient and chilled conditions. 

EEDA is the driving force behind 

sustainable economic regeneration in 

the East of England, and funds inward 

investment support across the region. 

Partner Logistics 

www.partnerlogistics.eu 

STAFF SKY BOUND FOR ACORNS 

CHARITY 

The sky's the limit at Midlands based 

Oakland International, with staff again 

taking up the challenge of raising much 

needed cash for children's charity 

Acorns Children's Hospice, this time 

with a sponsored team skydive. 

Oakland Team spokesperson Hayley 

Smith stated: "They asked us if we ever 

wanted to do anything else, and we all 

thought, why not" Donations can be 

made at www.justgiving.com/oaklandinternational 

NIKKI KING OBE AWARDED 

HONORARY DOCTORATE 

Last month, Isuzu Truck UK’s Managing 

Director Nikki King OBE was one of 

several inspirational figures from the 

business world to be honoured as part of 

Staffordshire University’s 2010 Awards 

Ceremonies. Alongside national and 

international high achievers such as TV’s 

Dragon's Den star Deborah Meadon, 

Eden Project Founder Tim Smit and the 

Prime Minister of Mauritius, Nikki King 

became an honorary Doctor of 

Staffordshire University. 

GOLD, SILVER AND BRONZE FOR 

WYKE FARMS CHEDDAR 

Wyke Farms, the UK’s largest 

independent cheese producer and milk 

processor, was the recipient of 

numerous accolades at this year’s Royal 

Welsh Show. The Somerset-based 

company was awarded with ‘Gold’ 

awards in the Mild Cheddar and the Red 

Leicester categories, ‘Silver’ for their 

Village Oak Cheddar in the ‘Export 

Class’ and both the salted and unsalted 

Farmhouse Butter. Bronze was also 

awarded to Wyke Farms Vintage 

Cheddar in the Taste and Consumer 

Appeal category, the Vegetarian and the 

Double Gloucester categories. 

Express Shop Fitters 

“The quality bespoke shop fitting professionals” 

New shop fitting company has been established this month with the latest spec machinery for all your 

bespoke shop fitting requirements. We have a premade range as well as the ability to cater for all 

shapes, sizes and colours. Contact us now for your free planning session. 

We can also supply your shop front signage, window graphics and p.o.s material 

Email: FreePlanning@ExpressShopFitters.com 

Telephone: 0844-887-3333 - Mobile: 07563-700-912 

Crisp Counter Pick ‘n’ Mix Sandwich & Cake Cooler Pick ‘n’ Mix Run


Email: grocery@flame1.com SPECIALITY & FINE FOOD FAIR LONDON 2010 PREVIEW 

Tel: 01923 272960 

A LOVE AFFAIR WITH SPECIALITY & FINE FOOD 

t’s official: we are a nation of ‘foodies’. Our love 550 producers from around the UK, Europe and further Speciality Chocolate Fair all provide unique insights into the finance, supplier relationships and logistics. 

affair with all things regionally produced is afield. Representatives from all of the UK’s main national business world around which the show revolves. 

As in previous years, the winners of the Great Taste 

Istronger than ever. The increased popularity of and Regional Food Groups will be present with an array of This year’s Fine Food Forum will focus more than ever Awards will be unveiled at this year’s Speciality & Fine Food 

speciality and artisanal food has been encouraged by TV 

shows such as the Great British Menu, which have 

inspired the nation's passion for the richness and diversity 

of regional foods, from the UK or indeed overseas. 

Speciality & Fine Food Fair, the market-leading national 

event for local producers and fine food and drink buyers, has 

been so inundated with companies keen to exhibit their latest 

fine food and drink, that it has expanded its floor space to 

make it the largest event in its eleven year history. 

Over a third of exhibitors are attending the show this year 

for the first time making the event a unique opportunity to find 

new suppliers and source new products on a scale not possible 

anywhere else in the UK in 2010. Exhibitors offer visitors a 

selection of interesting, creative premium products that could 

provide that all-important point of difference to their business. 

The show will be open Sunday to Tuesday, allowing visitors 

a greater opportunity to sample the wares of over 

natural, organic and fine foods. 

But it’s not just the UK-produced foods that have 

proved popular at previous instalments of Speciality & Fine 

Food Fair. The international contingent has established a 

strong presence at the show with visitors keen on developing 

their offering to appeal to a wider audience base. In 

addition to regular participation from the culinary gastronomes 

France, Italy and Spain with their tasty regional 

specialities, this year the show will also feature new companies 

from further afield including Ecuador and Hungary, 

all hoping to tempt the taste buds of the UK market. 

Business boosting features 

As ever, the show will welcome back popular show features 

- all with a fresh new twist - which, in the past, have acted as 

useful information hubs for visiting industry professionals 

looking to develop their businesses. The Fine Food Forum, 

Small Business Forum with its brand new advice clinics and 

before on delivering tangible business benefits to the audience. 

A selection of chefs from different areas of the industry 

will be giving colourful and lively cooking demonstrations 

using the latest industry trends such as sustainability, using 

seasonal produce to maximise footfall and tutored tastings 

and food-matching as inspiration. Providing insight into how 

visitors can best and most cost-effectively go about implementing 

expert tips, advice and examples immediately into 

their own businesses is a central theme. 

The ever-popular Small Business Forum is returning 

once again, aiming to provide practical advice which will 

help small and medium sized businesses run more efficiently 

and profitably. This year, however, there will be a 

greater number of one-to-one sessions with seasoned 

business experts, giving helpful and confidential advice on 

how companies can improve different areas of their business 

strategy from marketing and web campaigns to 

Fair. The prestigious awards are about acknowledging the 

very best in fine food and drink, with many of the winning 

products subsequently going on to be stocked in leading delis, 

farm shops and food halls. But not only that, the awards also 

celebrate the speciality food producers and independent 

retailers helping keep British food traditions alive. 

All the fun of the Chocolate Fair 

The growth in the main show is also reflected in one of 

its most popular attractions, the Speciality Chocolate Fair, 

the only event dedicated to artisan chocolate in the UK. 

Speciality & Fine Food Fair is set to attract over 550 

high quality food and drink suppliers, all bringing a host of 

the highest quality and unique products to London. With 

more than one third of exhibitors on board for the first 

time this year, visitors can be safe in the knowledge that 

they will leave the 2010 show with a fresh, and revitalised 

outlook on the UK’s fine food world. 

THE SPECIALITY & FINE FOOD FAIR 2010 TAKES PLACE BETWEEN 5TH–7TH SEPTEMBER AT OLYMPIA IN LONDON. GET FULL EVENT DETAILS AT WWW.SPECIALITYANDFINEFOODFAIRS.CO.UK 

SIMPLY ICE CREAM 

SIMPLY HEAVEN ON A SPOON! 

Simply Ice Cream-Winner of 2 

Great Taste Awards 2010, 2 Great Taste 

Awards 2009, Quality Food Awards, 

VISIT ON 

winner, local food category 2007 and 

STAND 

highly commended in the 2009 Awards 

Simply Ice Cream is as far away 

1159 

from mass-produced commercial ice 

cream as you can possibly get. When 

James Martin featured the Heavenly 

Honeycomb Crunch on Saturday 

Kitchen, he declared it to be 'the best 

bought ice cream available'. 

Each small batch is lovingly hand 

made in the heart of rural Kent, using 

only the very best and freshest local 

ingredients. The result is intensely 

indulgent and unlike any ice cream 

you will have tasted before - simply 

heaven on a spoon! 

See the website for more information 

on our award winning flavours, seasonal 

specials and list of stockists. Simply 

supply in 120ml and 500ml retail packs 

and 2 litre and 4.7 litre food service packs. 

Simply indulgent, truly heavenly 

www.simplyicecream.co.uk 

Email: Simplyicecreams@aol.com 

Tel: 01233 720 922 or 

0779 665 3890 

www.simplyicecream.co.uk 

INKA SNACKS - THE NEW TASTE IN GOURMET SNACKING 

Inka Snacks Ltd. are exhibiting at 

the London Speciality and Fine Food 

Fair on stand 143, where they are 

proud to introduce their new Salted 

Roasted Giant Corn line-up to the 

very demanding UK market. 

Inka Snacks’ Salted Roasted Giant 

Corn is made with a variety of maize 

that grows exceptionally big. Their 

amazing 100% natural size and 

flavour come from the combination of 

ancient Inca cultivation traditions, soil 

conditions, location and weather. 

Inka Snacks’ Mariana Maher says: 

“The quality of the maize we use in our 

Salted Roasted Giant Corn is A1, that’s 

why we call it gourmet. It is the healthy 

light crunch that we all love, a great companion 

to a drink or ideal as an aperitif. It 

is also a perfect snack as a food on the go.” 

VISIT ON 

STAND 

143 

Inka Snacks‘ Salted Roasted Giant 

Corn is packed with health benefits. 

Inka Snacks take their consumers’ 

health very seriously, which is why 

their products are cholesterol and 

trans-fat free. During the roasting 

process, only the finest oils, such as 

vegetable oil, and sea salt are used. 

Inka Snacks‘ Salted Roasted Giant Corn 

is suitable for vegetarians. It’s gluten 

free. And it’s processed in a nut-free 

environment, making it 100% nut free. 

Inka Snacks’ Salted Roasted Giant 

Corn is available in two flavours, 

Original and Chilli, and in the following 

presentations: 

Transit Box: 36 bags of 48g each 

Display Box: 27 bags of 48g each 

Catering Box: 12 bags of 500g each 

For your chance to meet Inka Snacks 

and taste their new Salted Roasted Giant 

Corn, visit Stand 143 at the Speciality 

and Fine Food Fair, London Olympia 5-7 

September. You’ll be truly amazed! 

Inka Snacks 

Email: info@inkasnacks.co.uk 

Telephone: +44 208 5590 591 / 

07886684380 

Web: www.inkasnacks.co.uk 

ROULADE, BAKES 

AND SWEET CHILLI SAUSAGES BATTLE FOR BRITISH TURKEY GONG 

Stuffed turkey roulade, crisp turkey 

and root vegetable bakes, and sweet 

chilli flavour turkey sausages are among 

the new products shortlisted for a win in 

the British Turkey Awards 2010. 

The independent panel of judges will 

taste their way through eleven whole roast 

turkeys before choosing three finalists for the 

Best Christmas Traditional trophy. They will 

also scrutinise another 18 shortlisted turkey 

products before choosing the winners of categories 

including Best Meal Solution and 

Best Innovation, judging on taste as well as 

appearance, packaging, value for money, 

and suitability for target market. 

Joining the three judges from the media 

is a consumer who secured a place on the 

panel after winning a competition on the 

British Turkey website. Mother-of-three 

and grandmother Pauline Gibson, 55, of 

Welling, Kent, said: “As an occupational 

health manager, I know all the virtues of 

turkey, how it’s lean, easy to digest, and 

versatile. My family enjoy eating it all year 

round, and, although we buy turkey regularly, 

it will be really interesting to try all 

the different products available.” 

Matthew Pullen, Chairman of the 

British Turkey Federation’s marketing 

committee, said: “The vast range and 

continual innovation of British turkey 

products is truly highlighted in the 

awards shortlist. It shows how the producers 

and retailers are now really 

putting turkey forward as a mainstream 

meat, which can be found on fixtures all 

year round, as well as during the key 

Christmas season. This is the first year 

we have seen turkey bacon, smoked 

sliced turkey and a roulade in the running 

for an award. We think the judges 

are going to have a real challenge 

deciding the winners this year.” 

Other short listed entries include a 

sous vide turkey shank, stuffed turkey 

portions and a boneless ready-to-roast 

joint aimed at the Catering sector, as well 

as spinach and ricotta turkey breast 

olives from Cranberry Foods and everpopular 

Golden Norfolk turkey breast 

joint from Bernard Matthews Farms. 

Winners of each category, plus Best 

British Turkey Recipe and Best School 

Meal, and the top accolade of Retailer of 

the Year, will be announced at a gala 

dinner on 23rd September at Claridge’s. 

Judges: 

Xanthe Clay, Daily Telegraph 

James Aufenast, Meat Trades Journal 

Lee Maycock, Craft Guild of Chefs 

Pauline Gibson, consumer 

British Turkey Awards shortlist 2010 

Best Meal Solution 

• Bernard Matthews Farms Golden 

Norfolk Turkey Roulade with Sage, 

Roast Onion and Apple Seasoning 

• Cranberry Foods Turkey Breast Olives 

stuffed with Spinach, Ricotta and 

Mozzarella with a Basil and Oregano Crumb 

• Tesco Boneless Turkey Thigh Joint 

with Sea Salt and Black Pepper 

Best Innovative Product 

• Asda Sweet Chilli Turkey Sausages 

• Adlington Turkey Bacon 

• Bernard Matthews Farms Country 

Bakes - Turkey and Root Vegetables 

Best Branded Product 

• Lincs Turkeys Fresh Lincolnshire Turkey 

• Bernard Matthews Farms Golden 

Norfolk Turkey Breast Joint 

• Cranberry Foods Turkey Breast Olives 

stuffed with Spinach, Ricotta and 

Mozzarella with a Basil and Oregano Crumb 

Best Catering Product 

• The UK Foodhall Ltd Ready to Roast 

British Turkey 2x1.5kg 

• Golden Norfolk from Bernard Matthews 

Foodservice Slow Cooked Boneless 

Turkey Shank in a Honey & Bourbon Sauce 

• Brakes British Cooked Stuffed 

Turkey Portions 

Best Ready to eat Product 

• Asda Extra Special Cherrywood 

Smoked Turkey 

• Tesco Finest British Butter Roast 

Turkey 

• Tesco Finest Hand Carved Butter 

Basted Turkey 

Best Christmas Convenience Product 

• Morrisons Luxury Turkey Crown 

with Pork, sage and Onion Stuffing 

• Co-op Frozen Butter Basted British 

Elmwood Turkey Breast with Pork, 

Sage and Onion Stuffing 

• Tesco Finest Bronze Turkey Breast 

with Pork, Chestnut and Apple 

Stuffing Wrapped in Dry Cure Bacon 

Best Christmas Traditional Product - 

sponsored by Noble Foods 

• Morrisons Bronze Free Range Whole 

Turkey 

• Co-Op Elmwood Fresh British Whole 

Turkey 

• Asda Standard Whole Turkey 

• Waitrose Gressingham Free Range 

Bronze Turkey 

• Kelly Turkeys KellyBronze Turkey 

• Usk Vale Poultry Ltd Free Range 

Turkey 

• Morrisons Frozen Free Range Whole 

Turkey 

• Lincs Turkeys Fresh Lincolnshire 

Turkey 

• Copas Free Range Bronze Turkey 

• Sainsbury’s Taste the Difference Free 

Range Norfolk Black Turkey 

• Asda Extra Special Free Range 

Bronze Turkey 

Retailer of the Year 

• Sainsbury’s • Tesco • Morrisons 

• Co-Op • Asda • Waitrose 

British Turkey 

www.britishturkey.co.uk 

WWW.GROCERYTRADER.CO.UK


Tel: 01923 272960 

GROCERY - FOOD 


WEIGHT WATCHERS® 

ICED DESSERTS TOPS LOW CALORIE SALES 

Recent data produced by Kantar 

Data shows Weight Watchers® Iced 

Desserts is now the largest brand in 

the low calorie iced dessert sector 

and has shown the strongest growth 

in the past 12 months. 

The data reveals how the low calorie 

ice desserts sector, which includes 

Walls Carte D’Or and Swedish Glace, 

has seen a positive percentage increase 

both in expenditure and volume, with 

Weight Watchers Iced Desserts leading 

the way with a volume increase of 11% 

and value increase of 4% over the past 

12 months. 

Icefresh, which holds the licence 

for Weight Watchers Iced Desserts, 

has strengthened the brand’s position 

within the category through promotional 

activity and the development of 

new low calorie versions of mainstream 

products. 

Phil Webster, Chief Operating 

Officer of Icefresh said: “Weight 

Watchers has a great USP and very 

loyal following, so our proposition is 

centred around offering customers the 

Fan-tastic Superhero cools hundreds 

on the sweltering Tube. 

Emmi, Switzerland’s premier dairy 

company, launched a campaign this 

week to offer commuters some respite 

from the heat. 

With the government recently 

announcing that the budget to cool 

carriages on the London 

Underground has been slashed by 

£10m, Emmi, the makers of ice cold 

coffee drink Caffe Latte, decided to 

take matters in to their own hands, 

unveiling Emmi FanMan. 

The six-foot, fan-wielding, superhero 

uses state of the art technology 

to blast those around him with a 

refreshing jet of cool air and is 

preparing to use his powers for the 

good of London’s commuters. 

FanMan, who gets his name from 

his eye-catching super hero outfit and 

his cooling powers, will be riding the 

tube and visiting offices in London. 

Fans of the Emmi FanMan can follow 

his movements at emmifanman.com 

and even request his presence on their 

tube line or in their office via his 

equivalent of a full fat mainstream 

product with the same levels of indulgence 

and taste, but with significantly 

less fat and calories. 

The recession did hit the healthy 

eating category because it generally 

sits at the premium-end whilst full 

fat cheaper foods are definitely the 

winners in tough times. That said, 

we countered the effects by ensuring 

we always have a steady steam of 

new products to generate interest 

and trialists.” 

The latest offering from Icefresh is 

Weight Watchers Mini Chocolate 

Sticks aimed at women who want a 

quick, convenient, guilt-free treat. 

Each box contains four milk chocolate 

sticks and four white chocolate sticks 

at only 90 calories per milk choc stick 

and 95 calories for the white choc 

stick (RRP £2.99). 

Icefresh Stockist details: 

Tel: 01263 714700 

www.icefresh-foods.co.uk 

EMMI OFFERS 

COMMUTERS SOME ICE COLD REFRESHMENT 

Twitter @EmmiUKLtd and Facebook 

Page facebook.com/EmmiUKLtd. 

Julie Plant, Managing Director of 

Emmi UK, said: “With this summer 

expected to be one of the hottest since 

records began and no sign of plans to 

install air conditioning units on the 

underground, we felt it was time 

someone took a stand. Our job is to 

provide a refreshing lift for people 

and when we met FanMan we 

realised what good he could do and 

began planning who we could help 

with his powers.” 

The campaign also sees sampling 

activity at several underground station 

entrances across the capital. 

Emmi Caffe Latte is a cool and 

refreshing iced coffee drink that is the 

ultimate cold on-the-go refreshment. 

It comes in a convenient re-sealable 

cup and can be enjoyed any time of 

day as a light refreshing drink. 

For sales information, call our 

sales team on 020 8875 2540 or 

visit the website at www.emmi.ch 

GAROFALO PASTA 

CO-SPONSORS THE UK’S FIRST MUMMY BLOGGERS CONFERENCE 

Garofalo pasta, a top-selling 

brand in Italy, co-sponsored the 

CyberMummy conference at the 

beginning of July. 

Mummy Bloggers are fast becoming 

an important social media partner for 

many brands as marketing teams look 

beyond conventional channels to communicate 

with their market. 

Garofalo pasta launched in the UK 

last Autumn and currently sells through 

Ocado and independent deli's nationwide. 

Whilst the brand is a best-seller in 

continental Europe, its has only a niche 

presence in the UK, which it is working 

hard to expand and is developing a 

loyal following from a growing band of 

premium pasta gourmets. 

As part of the drive to increase 

brand awareness, Garofalo in the UK 

has been working with foodie and 

mummy bloggers to encourage trial 

and to use the power of the blog and 

word of mouth, to support trade and 

consumer marketing and PR. 

Mal Pullan, Managing Director of 

Garofalo UK is very positive about 

engaging with the blogging community 

and cites the success the brand 

has enjoyed in Italy as an indication of 

what he hopes will generate similar 

success here in the UK: “In Italy 

Garofalo has been engaging with food 

bloggers for the past 12 months or so, 

encouraging bloggers to post and 

share their recipes on the Garofalo 

website and also running a bloggers 

competition. The results have been 

excellent and a significant number of 

bloggers now post regularly on facebook 

with people from all over the 

world sharing their favourite recipes.” 

The pasta market in the UK differs 

from that in Italy where consumers are 

very selective about their brand of 

choice. In the UK, by comparison, the 

majority of consumers buy on price 

and see pasta as a convenience food 

often to partner with a jar of readymade 

sauce, for a quick mid-week 

supper. As a premium pasta brand, 

Garofalo is working hard to encourage 

consumers to recognise the better 

quality and taste their product offers. 

Developing a database of bloggers who 

are keen to sample the brand and post 

their views gives Garofalo a highly 

cost-effective channel to extend brand 

awareness and encourage more consumers 

to actively seek out their brand. 

Pullan comments: “The decision to 

co-sponsor the first Mummy Blogger 

conference was borne out of the 

knowledge that this blogging community 

is becoming increasingly 

recognised for its influence across a 

EXPERIENCE THE FLAVOUR 

OF MIKE AND IKE’S FESTIVAL OF FUN 

AMERICAN candy brand MIKE 

AND IKE® is being supported by a 

record-breaking programme of consumer 

sampling, advertising and 

promotional support. 

More than 1 million consumers will 

have the chance to “Experience the 

Flavour” of Mike and Ike thanks to 

the brand’s “Fabulous Festival of 

Fun” campaign which will include 

sampling at high-profile music festivals 

and adventure sports events. 

Mike and Ike chewy, fruitflavoured 

candies will be appearing at 

major events such as The V Festival, 

Leeds Party in the Park and the 

Ripcurl Boardmasters and will also be 

arranging a sampling roadshow to 

coincide with Fresher events at 

leading universities during 

September and October. 

The sampling campaign will introduce 

people to Mike and Ike’s new 

great-tasting range of fruit-flavoured 

candies, which have no artificial 

colours or flavours and are fat-free, 

GM-free and gluten free. 

Further support for Mike and Ike 

will, for the first time, include a 

month-long summer advertising, promotional 

and sampling campaign 

centred around the famous Edinburgh 

Festival Fringe - the world’s biggest 

arts festival. 

Mike and Ike candies have been 

established in the USA for more than 

70 years and they are now making 

major breakthroughs in the UK market 

with their Tropical Typhoon, Fabulous 

Fruits and Berry Blast flavours in 55g 

impulse packs and made-for-sharing 

family bags. The range is sold in the 

UK by Petty, Wood & Co Ltd. 

There are five fantastic fruity 

flavours in each pack of MIKE AND 

IKE®: 

Tropical Typhoon features Orange 

Pineapple, Caribbean Punch, Passion 

Fruit, Kiwi Lime and Tropical Punch 

flavours. 

Fabulous Fruits now offer a tasty 

selection of Orange, Raspberry, 

Cherry, Apple and Strawberry 

flavours. 

Berry Blast packs now feature 

Blueberry, Mixed Berry, Strawberry, 

Red Raspberry and Wild Berry candies. 

Steve Foster, Regional Manager 

(Europe) for Mike and Ike, said: “The 

new range scored incredibly well in 

consumer tests against competitive 

brands. The powerful combination of 

new natural colours, flavours and 

record-breaking levels of trade and 

consumer support means that Mike 

and Ike candies are better than ever 

and should be a must-stock line for 

retailers.” 

For further information, 

visit the new improved website 

www.mikeandike.co.uk 

Petty, Wood & Co Ltd 

Tel: 01264 345500 

wide range of subjects and food is one 

of them. We wanted to support the first 

CyberMummy conference to reach an 

audience of women who we believe 

could become great ambassadors for 

our brand. We intend to build on this 

involvement to support our marketing 

activities in the UK and are actively 

looking for similar opportunities.” 

According to one of the 

CyberMummy organisers, Susanna 

Scott, the number of parent bloggers in 

the UK rose from 200 to 1,400 in the 

past year. American research company 

Nielsen, estimates that US advertising 

spend on social networking and blogging 

sites climbed to $108m in 2009, an 

increase of $59m on the previous year. 

Garofalo Pasta 

www.garofalopasta.com 

NEWS IN BRIEF 

GROCERY NEWS 

BUTTERY SQUARES OF 

GORGEOUSNESS FROM FUDGES 

Dorset family baker Fudges, has created 

new little squares of deliciously short, 

creamy, melt-in-the-mouth, buttery 

flatbread with Stilton & Walnut or 

Mature Cheddar Cheese. Inspired by a 

cheese shortbread recipe created by 

Fudges bakers 20 years ago, the new 

buttery flatbreads are made with proper 

ingredients sourced from Westcountry 

farmers and producers and are some of 

the newest biscuits to join Fudges virtual 

bakery. 

FOX’S TEAMS UP WITH SHS SALES & 

MARKETING TO LAUNCH NEW PACKS 

Biscuit expert Fox’s is launching three of 

its best-performing products in new 

portion pack formats, marking the 

company’s first ever venture into the Out 

of Home channel. The company has 

called in the UK’s leading sales and 

marketing company, SHS Sales & 

Marketing, to manage the launch into 

this growing category. The move, which 

includes the popular Rocky, Viennese 

Melts and Chunkie Cookie products, is 

set to bring a new range of much-loved 

in-home biscuit brands to the on-the-go 

snacking consumer. 

MYLEENE PROVES SHE’S 100% IN A 

‘KLASS’ OF HER OWN 

Myleene Klass is revealed as the new 

face of Birds Eye in her role as The Active 

Lifestyle Expert for The Birds Eye 100% 

Challenge. Myleene Klass first revealed 

her toned body on ‘I’m a Celebrity Get me 

Out of Here’, and has since maintained an 

active lifestyle as a busy working mum. 

As Birds Eye’s resident Active Lifestyle 

Expert, Myleene has created her ‘Pre-Tea 

Active Challenge’, which consists of a 

series of fun and simple exercises, to help 

get the whole family exercising together 

before they sit down for tea, that could 

help them look as good as her! 

WWW.GROCERYTRADER.CO.UK/GROCERY


Email: grocery@flame1.com GROCERY - FOOD 

Tel: 01923 272960 

NEWS IN BRIEF 


AUTHENTIC ASIA AROMATIC CRISPY 

DUCK HAS NEW STOCKIST 

With oriental foods and flavours taking a 

larger share of the market, CP (UK) 

Authentic Asia brand is using its 

expertise and heritage to drive this 

growing trend forward. Its frozen range 

currently consists of Prawn Wonton Soup 

and Aromatic Crispy Duck Kit with Prawn 

Wonton Soup with egg noodles due to 

launch later this year. The Aromatic 

Crispy Duck Kit has just been listed with 

Makro wholesalers (RRP £6.59), who 

hope to roll the product out nationwide. 

CHEESEY DOES IT - UBUK FOCUSES 

ON CHEDDARS TO GROW MARKET 

United Biscuits UK, is introducing a wave 

of activity on its Cheddars brand creating 

new news on shelf and helping retailers 

obtain extra sales in the growing savoury 

biscuits market. The manufacturer has 

redesigned the £10m range’s packaging 

to mirror the distinctive Mini Cheddars 

branding. To benefit from the strength of 

the Mini Cheddars brand, UBUK has 

relaunched Cheddars with new 

packaging that takes on the same look of 

the hugely popular smaller variant. UBUK 

is also looking to bring new consumers 

into the savoury biscuits market by 

introducing an exciting new limited 

edition – Cheddars with a hint of Pickle. 

BUTTER BRAND SPREADS ITS 

YORKSHIRE MESSAGE 

Yorkshire Butter will be churning up 

interest at the highly anticipated Great 

Yorkshire Show with its new ‘Yorkshire 

Born and Spread’ strapline, created by 

Gratterpalm, the North’s leading 

advertising agency. Keen to raise brand 

awareness and re-invest in the butter’s 

legacy, Arla Foods has taken sponsorship 

of the main show ring at the region’s 

annual country fest, as the dairy giant 

decided it would be the perfect event to 

reach out to its target audience and take 

the butter back to its Yorkshire roots. 

NURISHMENT 

LAUNCHES LIMITED EDITION MANGO 

Enco Products Limited is 

launching a limited edition Mango 

variant of Nurishment, the UK’s 

number one nutritionally enriched 

milk drink. 

The new flavour will be available 

throughout August. 

Enco Products’ Marketing Manager 

Nyree Chambers says Mango will 

attract new consumers to 

Nurishment. 

“Nurishment is benefiting from 

record levels of 

investment this year 

and is now clearly 

established as a first 

choice for people 

looking for a nutritious 

drink that 

enables them to 

replace lost energy. 

Consumer demand 

and rates of sale are 

rising and the introduction 

of Mango - 

now a mainstream 

flavour in soft drinks 

- will stimulate more 

consumer interest 

and provide incremental 

profit 

opportunities for 

stockists,” she says. 

M a n g o 

Nurishment will be 

packed in outers of 12 

with an rrp of £1.09p. 

2010 sees 

Nurishment’s biggest 

ever annual investment 

programme, 

attracting many new 

consumers to the 

power-packed milk 

brand. 

National advertising, sampling, 

media promotions and trade support 

are all playing their part. So too are a 

new website (www.nurishment.co.uk) 

and a far-reaching social networking 

programme which are introducing 

record numbers of people to the 

brand that delivers ‘milk with more’. 

Enco Products Limited 

www.nurishment.co.uk 

NEW COVENT GARDEN 

LAUNCHES LIFEBOAT CAMPAIGN 

Fresh food specialist New Covent 

Garden is raising funds for the 

Royal National Lifeboat Institution 

with an on-pack appeal on its popular 

Smoked Haddock Chowder 

soup. 

New Covent Garden will make a 

donation for every pack sold and is 

hoping to raise a minimum of £10,000 

for the brave volunteer crews. 

Smoked Haddock Chowder was 

launched by New Covent Garden 10 

years ago and is the UK’s only fresh, 

fish-based soup to last more than a 

year. 

The RNLI lifeboat Spirit of 

Padstow appears on the front of 

pack along with the RNLI logo 

and information about the 

charity. Money raised will go 

towards training and equipping 

the RNLI’s volunteer 

crew members. 

‘Most RNLI crews are volunteers 

who put themselves at 

risk to help others in danger, 

sometimes in very treacherous 

weather conditions. We 

wanted to show our support 

for the RNLI on our Smoked 

Haddock Chowder soup packs 

and in particular highlight the 

charity’s role in helping to 

keep fishermen safe. Fishing is 

one of the UK’s most hazardous 

industries and the 

RNLI rescued 864 fishermen 

last year alone,” says New 

Covent Garden Group 

Marketing Director Nigel 

Parrott. 

“Smoked Haddock 

Chowder already has a really 

loyal following and we are confident 

that the RNLI 

fund-raising activity will 

attract new consumers to it.” 

New Covent Garden continues to 

maintain its dominance of the UK’s £140 

million fresh soup market. The brand 

has a 40% value share of the market, five 

times more than the combined share of 

all other branded fresh soups. 

* Source: A C Nielsen 52 w/e May 

15 2010 

New Covent Garden 

Tel: 0800 389 4415 

www.newcoventgardenfood.com 

DÉLIFRANCE 

LAUNCHES A TASTE OF THE MEDITERRANEAN 

Leading French bakery manufacturer, 

Délifrance UK, is 

offering a hot twist to the 

British summer menu with the 

launch of its Mediterranean 

Vegetable Basket. 

Continuing the successful 

launch of 80 new Délifrance 

product lines into the wholesale 

market, the continental savoury 

basket offers customers a perfect 

seasonal alternative in 

convenience snacking to the 

traditional sandwich. 

Filled with peas, spinach, red 

peppers, grilled courgettes and 

sundried tomatoes in a creamy 

cheese sauce, the puff pastry 

basket offers an eye-catching 

addition to any hotel, restaurant 

or gastro pub’s summer menu. 

Ready to bake from frozen in 

10 to 25 minutes, the individual 

baskets come in packs of 40 and 

along with all other Délifrance 

products are now available 

nationally to the widest ever 

customer base. 

Lucy Pickersgill, Délifrance 

Category Manager, said: 

“Délifrance has supported and 

served caterers for almost 30 

years in the UK. It is this depth 

of experience that led to the 

launch of our latest truly convenient, 

grab and go, delicious 

savoury range. 

“The Mediterranean 

Vegetable Basket combines our 

traditional French craft bakery 

with added flavour to give an 

exciting twist to any summer 

snack, buffet or luxury starter. By 

meeting consumer demand for 

premium, exceptional tasting 

products and cost effective 

catering solutions we think it’ll 

be loved by customers and 

caterers alike.” 


the Mediterranean Vegetable 

Basket or any other product in 

the Délifrance range, call 0116 

257 1871 or log onto the new, 

easy-to-use website 

www.delifrance.com. 

DÉLIFRANCE SUMMER DESSERTS 

GET THE PRESIDENTIAL TREATMENT 

Leading French bakery 

manufacturer, Délifrance UK 

has launched a “presidential” 

collection of four light patisserie 

this summer. 

Inspired by traditional French 

recipes the new Raspberry, 

Lemon Zest, Blueberry and 

Lemon Meringue Tartlets have 

been created by Tony Lallement, 

the former chef to French 

President François Mitterrand 

and now Patisserie Development 

Manager for Délifrance. 

Adding a tangy twist to a 

classic patisserie delicacy, the 

Délifrance tartlets are filled with 

a choice of raspberries, real 

lemon blended with cream and 

lemon zest, blueberries or a 

lemon cream topped with 

meringue. Encased in a fully 

baked almond shortcrust pastry 

coated in a whole egg ‘frangipane’ 

cream, the tartlets offer a 

light dessert alternative through 

the summer season and make a 

stunning addition to any dessert 

menu, trolley or coffee shop 

cabinet. 

Quick-frozen to thaw and 

serve within three hours, the 

individual desserts come in compact 

packs of 24, making it 

easier than ever to stock up the 

freezer to meet the seasonal 

demand for lighter foods. 

Délifrance Category Manager 

Lucy Pickersgill said: “Desserts 

are one of our key specialities 

and with a patisserie research 

and development team headed 

by Tony Lallement alongside 

almost 30 years of UK wholesale 

and foodservice expertise, you 

can guarantee our product 

launches encapsulate exactly 

what the consumer wants to eat 

and what the caterer wants to 

serve to maximise profits and 

interest. 

“The Tartlet range is part of our 

extensive summer collection which 

is available nationally and also 

includes savoury and viennoiserie 

offerings plus a selection of added 

value sandwich pavé’s including 

the multicereal, poppy seed and 

muesli.” 

For further information on the 

Raspberry, Lemon Zest, 

Blueberry or Lemon Meringue 

Tartlets alongside any other 

product in the Délifrance range, 

call 0116 257 1871 or visit 

www.delifrance.com. 

DÉLIFRANCE TEL: 0116 257 1871 WWW.DELIFRANCE.COM


Tel: 01923 272960 



NEW ADDITIONS 

FOR THE ICONIC ANDY PACK TOFFEE BARS 

Belgian Milk Chocolate ‘Extra 

Covered’ Toffee and “Luxury” Fruit 

and Nut Toffee are the two new 

additions to the Iconic Andy Pack 

100g bar range. 

The Andy Pack 100g bar is a flagship 

product for England’s finest 

speciality toffee maker. Current 

favourites include Original, Brazil 

Nut and Liquorice. Walkers wanted to 

extend the range and so improved the 

Chocolate Covered and Fruit and Nut 

recipes with new, modern, bright 

wrappers. 

The new Chocolate Covered 

Toffee has a double coating of thick 

Belgian chocolate and is a generous 

18% of the total weight. Emma 

Walker comments: “This is a perfect 

combination of original creamy 

toffee made with whole milk and 

butter smothered in thick milk 

chocolate. It’s really indulgent!” 

The Fruit and Nut Toffee Bar is 

packed with brazil nuts, raisins, and 

walnuts, improving the texture and 

taste, a combination of creamy indulgent 

toffee and a healthy fruit and 

nut mix. 

Before eating the toffee bars it is 

essential to break the bar whilst still in 

its wrapper and then open it. This 

ensures you can break the bar into 

segments easily without any mess or 

waste. 

Bars come in a traditional tin tray 

with 10 bars per tray. 

Walkers are renowned for making 

quality toffee with really good ingredients. 

Little has changed in this 

unique recipe since its humble beginning, 

and there are no artificial 

colours, preservatives or hydrogenated 

vegetable oils. 


Walkers’ Nonsuch and its complete 

range of speciality toffee 

products, please call 01782 

321525 or visit their website at 

www.walkers-nonsuch.co.uk 

INTRODUCING TWIX 

TO THE DESSERTS CATEGORY 

After the successful launch of 

GALAXY Desserts in December 

2009, Mars Consumer Drinks & 

Treats (MCD&T) is introducing 

another favourite confectionery 

brand to its range of chilled desserts 

- the TWIX Dessert. 

The new TWIX Dessert combines 

delicious layers that replicate the iconic 

TWIX sticks. Consumers will enjoy the 

crunchy biscuit base, a gooey TWIX 

caramel sauce and a chocolate mousse. 

It’s topped with a combination of milk 

chocolate drops and chocolate coated 

shortcake pieces for a tasty crunch. 

Bep Sandhu, Trade Relations 

Manager for Mars, comments: “We 

have estimated that the chilled desserts 

market is worth £151.4 million*. We are 

confident that this new addition with 

its different layers of texture and its 

TWIX taste will continue to invigorate 

and expand the category.” 

The TWIX Dessert is available in a 

pack of two. Each dessert is a 64 

gram pot. The RSP is £1.79 per pack 

of two. 

The new dessert will be available 

in larger Tesco stores. 

The TWIX Dessert will add value 

to the existing range of GALAXY 

Desserts: 

• GALAXY Dessert (rich chocolate 

sauce, a light and creamy 

chocolate mousse, topped with 

real GALAXY Ripple), and 

• GALAXY Caramel Dessert 

(combining delicious caramel 

with a light, creamy mousse and 

real GALAXY Ripple). 

* Nielsen Data 

Mars Consumer Drinks & Treats 

www.marschocolate 

drinksandtreats.com 

R&R SECURES LICENCE FOR NEW DRAGON’S DEN FROZEN DESSERT BRAND 

R&R Ice Cream has announced a 

new licence agreement for a new 

range of free from, natural, low fat 

frozen desserts as featured on series 

eight of Dragon’s Den. 

Kirsty Henshaw, the 24-year old 

entrepreneur behind the new brand, is 

one of the youngest entrants to receive 

investment from the show. The range 

of healthy frozen desserts recipes, 

which are free from added sugar and 

an array of common intolerances - 

including dairy, gluten, soya and nuts 

- was inspired by Henshaw’s fouryear-old 

son, who suffers from serious 

food allergies and intolerances. 

BERRY NICE NEW LOOK 

FOR TOP BRAND IN CONDIMENT CATEGORY 

Ocean Spray has redesigned its 

cranberry sauce packaging as part of a 

campaign focusing on the brand’s 80- 

year heritage. The new fresh, 

premium look reinforces the brand’s 

position as the UK’s leading cranberry 

sauce (with 54% value share), growing 

by +4.5% volume and +5.4% value in 

the condiment category. Cranberry 

sauce, with 17% value share of total 

condiments, is ahead of every other 

condiment in the category. 

Caroline Rose, Business 

Development Manager - UK Foods, 

Ocean Spray said, “The new-look 

packaging reflects our 80-year heritage 

as the original cranberry sauce 

brand and ensures we have greater 

stand-out on shelf. We introduced the 

tradition of serving cranberry sauce 

with turkey to the UK market back in 

the 1970s. Our expertise and strong 

market performance guarantees 

retailers will enjoy a profitable 

Christmas. 

“What’s more, we are seeing 

an increasing number of people 

The 

Food 

Partners 

Group has 

unveiled its 

striking new 

‘Food for Now’ 

brand URBAN eat, 

aimed specifically at 

the coffee shop, travel and contract 

catering sectors. 

The brand, which goes on sale 

from the middle of August, will bring 

a real point of difference to the 

market, offering consumers a comprehensive 

portfolio of over 100 

handcrafted products, ranging from 

premium sandwiches to speciality hot 

eats. 

Brand Manager Leon Mills 

explains: “URBAN eat really is a 

brand that has been created by the 

consumer for the consumer. We 

took the insights from extensive 

research and designed the range 

from the bottom up, focusing in particular 

on the buying habits of the 

market. 

“In response we believe that we 

have designed a unique brand that 

will help consumers to create an 

‘oasis’ in their day - a brief time out to 

refuel, reflect and relax. 

consuming cranberry sauce outside 

the Christmas occasion, with roast 

meats and cheeses, providing a strong 

rationale for retailers to stock it all 

year round.” 

The new-look Ocean Spray range 

includes Wholeberry cranberry sauce 

and Smooth cranberry sauce, available 

in 190g and 350g jars (RRP 

£1.09/£1.99), and Smooth cranberry 

& redcurrant jelly, RRP £1.09 for a 

190g jar. 

This year Ocean Spray has invested 

£7 million in an above and below the 

line campaign, ensuring the brand is 

constantly at the forefront of consumers’ 

minds. The cranberry sauce 

range will be supported in the run up 

to Christmas with appealing price 

promotions and large displays, providing 

increased visibility in-store. 

Source: IRI/TNS April 2010. 52 

w/e 26.12.09 

F. Duerr & Sons Ltd 

Tel: 0161 946 0535 

URBAN EAT 

REAL FOOD, HAND CRAFTED 

“The URBAN eat range also caters 

for the trend away from set meal 

times towards snacking, along with 

the desire to enjoy a wide mix of 

flavours and cuisines without compromising 

on health, provenance or 

sustainability. 

“Those insights have become the 

cornerstone of the URBAN eat 

brand, and are applied to all products 

in the range, which are free 

from artificial flavours, colours or 

sweeteners. 

“We are confident that URBAN 

eat offers our customer base a 

very strong branded proposition 

with an unbeatable package of 

high quality products across a 

broad range of price points, 

that will help them to drive 

significant incremental sales 

growth.” 

All URBAN eat products, 

including sandwiches, 

salads, fruit pots, hot eats or 

indulgent snacks, are presented in 

eye-catching environmentally friendly 

packaging, colour coded to make it 

easy for consumers. 

URBAN eat is manufactured and 

distributed exclusively by the Food 

Partners Group. 

Urban Eat 

www.urbaneat.co.uk 

NEWS IN BRIEF 

GROCERY NEWS 

‘CADBURY WISHES’ TO CAPTURE THE 

MAGIC OF CHRISTMAS 

This Christmas, Cadbury is capturing the 

magic of the season with the introduction 

of an exciting new novelty product, 

‘Cadbury Wishes’. The delicious milk 

chocolate star with bubbly chocolate and 

truffle centre is part of Cadbury’s 

partnership with Make-A-Wish 

Foundation® UK, as 10% of all Cadbury 

profits for ‘Cadbury Wishes’ will be 

donated to the charity. 

A STRIKING NEW LOOK FOR THE 

FRY’S CREAM RANGE 

Fry’s Cream range, the rich dark 

chocolate with a smooth fondant centre, 

has undergone a pack re-design which 

embraces the brand’s heritage in a fresh 

and contemporary way. The new look 

features the date 1761, the year Fry’s 

came about, and a traditional typeface 

for the wording, combined with bold 

colours signifying different variants in the 

range and an appealing product image. 

MILKYBAR® COMES OF AGE WITH ITS 

NEW RAISIN AND BISCUIT BAR 

Nestlé Confectionery is set to build on the 

heritage of one its oldest and best loved 

brands, with the launch of MILKYBAR 

Raisin and Biscuit. Available now, the new 

bar is specifically designed to extend the 

brand’s appeal to adult consumers. 

Backed by a huge £7m media campaign, 

the biggest spend on MILKYBAR ever, the 

launch will transform the white chocolate 

market. 

BAG YOURSELF SOME THORNTONS 

Thorntons is entering the pouch market 

with the launch of a new premium sharing 

bag range into the convenience and 

grocery channel. The new range of 

Thorntons sharing bags and pouches is 

available now in seven varieties and 

features sumptuous flavours such as new 

Delightfully Soft Caramels, Toffi-Chocs 

and Chunky Chocolate Jumbles pouches - 

full of delicious fudge, raisins and toffees 

balls all smothered in milk chocolate. 

SMOOTH MOVE FOR PRINCESS 

MARSHMALLOWS 

Princess, the UK’s number one 

marshmallow brand from Tangerine 

Confectionery, is set to bring more 

shoppers to the category this summer 

with new, fruity Marshmallow Smoothies. 

The new 150g bags of Princess 

Marshmallow Smoothies bring together 

two consumer favourites, and include the 

number one smoothie flavour 

combination Strawberry and Banana, and 

also Strawberry and Mango. 

NEW LOOK FOR MERCHANT GOURMET 

Merchant Gourmet is continuing its 

growth within the mainstream market by 

re-launching its entire ingredients range 

with a brand new look. The revitalised 

packaging is the latest move in a 

£500,000 campaign to engage home 

cooks and position Merchant Gourmet 

products as everyday ingredients. This 

strategy has produced phenomenal 

results for the food brand with a year on 

year growth of 22% and over 20 new 

listings in supermarkets such as 

Sainsbury’s, Ocado, Tesco and Morrisons. 

HOT NEW FLAVOUR FROM 

PHILADELPHIA LIGHT 

Available from 1st August, the new Sweet 

Chilli flavour combines the cool, creamy 

taste of Philadelphia Light with a kick of 

sweet chilli. Research from Kraft Foods 

has shown 95 per cent of consumers rate 

it ‘new and different’. The launch follows 

previous highly successful NPD on 

Philadelphia flavours in 2010, including 

Spring Onion & Black Pepper in February. 

The Philadelphia brand is being 

supported by a £6 million UK media 

investment in 2010, with a campaign to 

promote the versatility of the UK’s 

number one soft white cheese as a recipe 

ingredient. 

WWW.GROCERYTRADER.CO.UK/GROCERY


Email: grocery@flame1.com HOME BAKING 

Tel: 01923 272960 

HOME BAKING IS WHERE THE HEART IS 


W 

elcome to The Grocery Trader’s Home 

Baking Feature. The continuing trend to 

healthy eating in recent years has encouraged 

growing numbers of consumers to question what 

goes into their food and how it’s made. The resulting mix 

of scepticism and curiosity has affected sales of some 

processed products on one hand and on the other has contributed 

to increased scratch cooking and home baking. 

As defined by research experts Mintel, Home Baking 

comprises an eclectic mix of products. At one end are convenience-oriented 

lines such as baking mixes and ready-made 

pastry: at the other, items beloved of home baking enthusiasts 

like cake decorations, flavourings and additives, plus raw ingredients 

such as culinary nuts, dried fruit and cooking chocolate. 

Home baking in 2010 is all about busy consumers 

taking time out to make consciously ‘real’ food and trying 

their hand at traditional cookery skills that in previous 

generations were handed down from mother to daughter. 

These days, time-pressed cooks of both sexes welcome 

the availability of ready-made ingredients such as pastry 

and icing and can feel less guilty about doing so, encouraged 

by celebrity chefs and Delia Smith's best-selling How 

to Cheat at Cooking. 

As a further driver, busy consumers are always 

looking for fresh recipe ideas, and celebrity chefs can 

be found throughout the consumer media promoting 

their versions of baking items, which then increase in 

popularity. 

NPD has increased significantly over the past few 

years and has led to the introduction of more convenient, 

premium, additive-free and ethically sound products, but 

above the line spend and marketing activity has been 

quite limited. Although own label takes a majority share of 

sales overall, its presence is strongest in commodity sectors 

such as dried fruit and flour. A number of new brands 

have recently been attracted into baking mixes, particularly 

at the premium end, with Dr Oetker, Marks & 

Spencer and Doves Farm launching mixes in the last 

couple of years. 

Families are key consumers of home baking products, 

and four in ten households with under-10s use cake mixes 

aimed at children. ABC1s are above-average users of raw 

TO READ MORE COMMENTS FROM THE GROCERY TRADER GO TO WWW.GROCERYTRADER.CO.UK 

baking ingredients, but baking mixes 

have a clear C2DE profile. Ongoing NPD 

should enable manufacturers to attract 

more ABC1s and childless couples to the 

mixes sector, given their use of patisserie-inspired 

recipes and premium/ 

organic ingredients. 

Looking forward, the move up market to premium 

products, reduced 'additives' and wider availability of Fair 

Trade and organic options will all help to add genuine 

value to the category. Increased availability of more indulgent 

premium quality mixes will also tempt consumers to 

try their hand. 

The Grocery Trader 

NEW INSPIRATIONAL RANGE 

OF DECORATIONS FROM DR. OETKER 

MARKET leader* Dr. Oetker has M I N I 

launched a new range of innovative 

and inspirational edible decorations 

in line with the latest emerging 

trends in the home baking category. 

*(source IRI 52w/e 12th June 10) 

The range of products sits in line 

JAZZIES are a 

mini version of 

the consumer 

favourite, 

‘Jazzies’ - small 

chocolate buttons 

with the consumer demand for products 

with 

that are perfect for decorating hundreds and 

and creating designer cupcakes. 

thousands set 

Each of the products has been into the milk 

developed as the Home Baking 

market continues to see growth across 

both the finishings and mixes categories. 

The sector is driven by growth 

in frequency of purchase and new 

consumers coming to baking, and it is 

homemade cakes that are the driving 

force behind the whole homemade 

desserts category. (Kantar Worldpanel 

In Home/lunchbox consumption. 

12m/e Nov 2009.) 

The range includes: Chocolate 

Hearts; Wafer Daisies; Mini Jazzies; 

Chocolate Stars, Moons and Hearts; 

Glimmer Hundreds and Thousands 

and Giant Chocolate Stars. 

GLIMMER HUNDREDS AND 

THOUSANDS are small sugar coated 

beads with a shiny glimmer finish, in 

pretty pastel colours. Perfect as a 

dessert topping on ice-cream or to 

brighten up individual cakes. 

chocolate. Perfect 

for creating individual 

cup cakes 

or ‘WHOOPIES’. 

CHOCOLATE STARS, MOONS 

and HEARTS are a mix of small milk 

and white chocolate stars, moons and 

hearts, perfect for decorating birthday 

cakes, christening cakes or cupcakes. 

WAFER DAISIES are 3D edible 

wafer decorations in the shape of 

daises. Each pack contains 12 daises 

and they are available in 3 different 

pastel colours - yellow, white and pink. 

CHOCOLATE HEARTS are large 

shaped milk and white chocolate decorations 

for use on individual or sharing 

cakes, ice cream or desserts. 

GIANT CHOCOLATE STARS are 

large star shaped milk chocolate placement 

decorations, again for cakes or 

desserts. 

Gill Davies, Marketing Director for 

Dr. Oetker commented: “Baking is 

inexpensive, fun to do and a really 

popular activity that the whole family 

can enjoy. Using our products consumers 

can re-create shop bought 

designer cupcakes and fairycakes that 

are easy to bake at home, and 

everyone loves to eat a fraction of the 

price.” 

All products are free from artificial 

colourings and flavourings and are 

currently stocked in Sainburys and 

Asda with an RSP of £1.28. 

Dr. Oetker (UK) Limited 

Tel: +44 113 823 1400 

www.oetker.co.uk 

LOSELEY SUMMER MEADOW BUTTER 

WINS A SINGLE GOLD STAR AT GREAT TASTE AWARDS 2010 

Champions Loseley are delighted 

to announce that their Loseley 

Summer Meadow Butter has won a 

single Gold Star in the prestigious 

Great Taste Awards. 

Of all the UK’s food award 

schemes, the Great Taste Awards is the 

most important. Completely independent 

and uncompromisingly 

rigorous, it is trusted by retailers, 

buyers and consumers. GREAT 

TASTE is to speciality food and drink 

what MICHELIN is to fine dining. 

For 2010, over 6,000 products were 

judged over an intense two-month 

period. The Awards’ organiser, the 

Guild of Fine Food constantly refines 

the judging mechanics and this year 

was no exception. Before gold is 

awarded, a minimum of eight 

experts, often 16 taste, discuss and 

agree. Over 350 experts including key 

buyers, retailers, chefs and food 

writers blind tasted entries to ensure 

they are fairly and independently 

assessed. 

The successful and much enjoyed 

Loseley Summer Meadow Butter is a 

naturally softer butter, churned 

using summer milk from specially 

selected herds, giving a great tasting 

pure butter which is easier to spread. 

As a result, Loseley does not have to 

add vegetable oil to the butter and so 

consumers can enjoy a pure, quality 

product with no added ingredients, 

apart from a touch of salt to enhance 

the butter’s already delicious 

flavour. 

Loseley Naturally Softer Butter is 

available in a 250g tub. It costs £1.29 

and is available from Morrisons, 

Waitrose, Ocado and now Iceland. 

For latest information check the 

website at www.loseley.com 

BAKING MIXES PROVIDE 

CONVENIENT SALES SOLUTION SAYS NO. 1 BRAND* 

Home baking has been a stellar 

performer over the last two years, as 

consumers have embraced home 

baking during the recession. 

“The recession has prompted a 

return to ‘scratch cooking’, and Betty 

Crocker provides a convenient and 

simple way to engage with home 

baking,” says Andy Foweather, Sales 

Director at General Mills UK. “In 

addition more people are spending 

more time at home entertaining and 

having more quality time with their 

family. This is where brands like Betty 

Crocker, which offer a convenient and 

tasty solution to home baking for 

time-strapped consumers, really come 

into their own.” 

With growth of 35.5%, Betty Crocker 

accounts for 24% of the baking mixes 

category and is now worth nearly £15 

million*. The brand is also No.1 in 

brand penetration within the category 

at 12.6%*, recruiting more than 

600,000k households into the brand 

over the last year**. 

Foweather explains Betty Crocker’s 

place in the market: “Baking mixes is 

worth over £62 million, with 55% of 

UK households buying into the category*, 

showing that time-poor UK 

consumers are looking for ways to 

make home baking more convenient. 

In terms of recent consumer trends, 

cupcakes are currently very popular 

and, as a product offering, last year 

they experienced exceptional growth 

of 47%***.” 

Cupcakes on trend 

Betty Crocker has listened to the 

market, as Foweather states: “Our 

consumer research echoes this 

growth, showing the increased popularity 

of cupcakes. We’ve found that 

there is a definite role in the category 

for a quality product that is both 

appealing to adults and easy enough 

for the whole family to get involved 

with the preparation. 

“In January, we launched Betty 

Crocker Chocolate Fudge Cupcake 

Mix, which includes the elements consumers 

need to make delicious cup 

cakes, including cake mix, chocolate 

icing, white chocolate sprinkles and 

cupcake cases. The advantage to combining 

all the ‘extras’ in one place is 

that consumers are more likely to 

make the product.” 

As well as a new product, Betty 

Crocker has relaunched the brand’s 

packaging, giving it more visual shelf 

appeal and making products in the 

range easier for retailers to merchandise. 

Foweather says: “The new packs 

have been designed to stand out on 

the shelf. The new product imagery 

adds warmth and depth to the packaging, 

and the use of colour coding 

and more prominent GDA information 

make it easier for consumers to 

shop the fixture.” 

Marketing in the mix 

The total Betty Crocker brand will 

also benefit from over a £1 million 

marketing investment to attract new 

consumers to the category, including a 

national TV campaign featuring its 

best-selling product, Devil’s Food 

Cake. 

“The current TV advert has had a 

notable effect on sales,” says 

Foweather. “We saw 101% uplift in 

sales on Devil’s Food Cake alone, 

with a 90% uplift in sales across both 

featured products (Devil’s Food Cake 

and Chocolate Fudge Icing) and a 

halo effect of +66% across the total 

Betty Crocker range. 

“With these results from the current 

marketing campaign, the investment 

in the total brand, the NPD in cupcakes, 

and consumers continuing to 

look for products that help them create 

quick and easy treats at home, you 

can’t afford not to have Betty Crocker 

on your home baking fixture.“ 

*Source: IRI Total Grocery Outlets, 

52 w/e 12 June 2010 

**Source: Kantar/Worldpanel, 52w/e 

16 May 2010 

*** Source: IRI Total Grocery Outlets, 

Value Sales, 52 w/e 5 Sep 2009 

****Source: IRI Total Grocery Outlets, 

5 w/e 27 Feb 2010 

*****Source: IRI Major Mults 5 w/e to 

27 Feb 2010 

For trade enquiries, please 

contact 01895 201 367 



Tel: 01923 272960 

RETAIL I.T. 


TOSHIBA TEC’S 

WILLPOS B10 POS TERMINAL CREATES A BUZZ 

TOSHIBA TEC has announced 

that it has had major interest in its 

WILLPOS B10 from two of the UK 

largest convenience stores after the 

launch event at Box Technologies. 

The Retailer and Channel event held 

over two days saw 10 leading UK 

manufacturers and over 70 major 

retailers attend, and over 80 of the 

UK’s leading ISV and VAR retail 

partners at the Channel Day. 

TOSHIBA TEC recently signed an 

exclusive distribution agreement with 

Box Technologies, a leading technology 

and service provider. Under 

the agreement, Box Technologies will 

manage deployment of the Toshiba 

WILLPOS B10 Point-of Sale (POS) terminal 

in the UK, in addition to the 

exclusive service and repair of the 

product. 

Ideal for supermarkets, fashion 

outlets and entertainment companies, 

specialty footwear stores, pet stores, 

sports goods shops, pharmacies, hair 

dressers, as well as discount and convenience 

stores, the WILLPOS B10 has 

an ultra-small footprint designed to 

be set either in horizontal or vertical 

position. 

The WILLPOS B10 is packed with 

a complete set of retail-hardened features 

that make it easy to use, 

powerful, compatible and secure. 

Designed for maximum return on the 

shop floor, the WILLPOS B10 is preconfigured 

to operate in harsh retail 

environments and provides LAN 

connectivity to both legacy infrastructure 

and the newest POS 

peripherals. The WILLPOS B10 

offers an attractive dual-screen 

option as well as multiple powered 

interfaces, whilst 

delivering low power consumption. 

Total Cost of Ownership 

(TCO) calculations estimate 

that only 20 

percent of the lifecycle 

cost is spent on hardware 

and 

software - the remaining expenditures 

allocated to usage, maintenance and 

admin costs. Smart retailers today 

look at POS products that can lower 

the TCO during the entire product 

lifecycle, hereby ensuring the best 

possible return on investment. POS 

systems designed by TOSHIBA TEC 

require very little maintenance and 

are built for long-haul 24/7 operations. 

“TOSHIBA TEC has led the retail 

industry for many years with the continual 

release of innovative 

technology,” said Stuart Walker, 

Managing Director, Box Technologies. 

“This new generation of POS system 

is set to fundamentally transform the 

way information is managed as a 

strategic asset within a business. 

TOSHIBA TEC is one of the only 

companies that continues to manufacture 

all the components in its 

products and, as a result, can provide 

the assurance of longevity in its build 

quality. Along with our unique 

approach to total system care, from 

equipment specification to service 

maintenance, Box Technologies is the 

perfect partner to maximise the benefits 

of a business and a healthy POS 

solution.” 

TOSHIBA TEC Europe Retail 

Information Systems 

Becky Viccars 

Tel: 0870 890 7200 

marketing@toshibatec-eu.co.uk 

www.toshibatec-eu.co.uk 

SPAR UK LAUNCHES 

‘ULTIMATE ATHLETICS’ ONLINE GAME 

Convenience retailer SPAR has 

launched Ultimate Athletics, its 

second online gaming experience 

(www.ultimateathletics.com), following 

the huge success of its first 

game ShelfSniper in September 2009. 

The Ultimate Athletics game, which 

supports SPAR’s sponsorship of UK 

Athletics (UKA) has been launched to 

celebrate the Barcelona 2010 European 

Athletic Championships taking place 

from 26 July - 1 August. 

This marks the final part of SPAR’s 

wider 2010 ‘Taste the Atmosphere' campaign, 

following the FIFA World Cup 

and Wimbledon. The activity reinforces 

the convenience retailer’s position as 

UKA sponsor, as well as acting as a data 

collection tool to help it build a more 

dynamic view of its customer base. 

Players of the game will be able to 

choose from five athletics events, all 

set within a SPAR and UKA-branded 

environment. An innovative staging 

environment has been implemented 

to host each event, creating a seamless 

gaming experience. 

EPOS DISTRIBUTOR 

EXPANDS ITS PRODUCT PORTFOLIO BY INTRODUCING POSIFLEX 

EPoS Distributor, the York based 

Specialist Retail IT distributor, is 

pleased to announce that it is 

expanding its current product portfolio 

following its recent 

appointment as a UK Distributor for 

Posiflex’s point-of-sale (POS) retail 

hardware products. 

EPoS Distributor is now stocking 

Posiflex’s core POS products, 

including EPOS terminals, customer 

displays, cash drawers, magnetic 

stripe readers, thermal receipt 

printers, touchscreen monitors and 

programmable keyboards. 

Michelle Spencer, Business 

Development Manager for EPoS 

Distributor, commented “Posiflex is 

already a well recognised organisation 

and we are very excited about 

this partnership. We are confident that 

the Posiflex brand will deliver high 

quality and reliable products as well 

as a reasonable price tag to help our 

resellers deal with challenging end 

user budgets. The Posiflex range is 

ideal for a range of applications 

within a number of markets, 

including retail, hospitality, leisure, 

healthcare and the public sector.” 

The core EPoS terminals will 

include the KS-6215Plus fan-free 

system ideal for hospitality and retail 

environments, offering a high quality 

terminal at competitive pricing. The 

KS-6215Plus is powered by a 1.5GHz 

processor and incorporates a 15” LCD 

screen. Housed with a stylish aluminium 

case and textured on 

high-gloss polycarbonate front bezel, 

this series adds a fashionable spotlight 

to retail counters whilst 

providing effective ventilation for 

quiet operation. 

The KS-6815N is designed under 

the concept of high performance, 

excellent reliability with an inexpensive 

price, and the small footprint is 

perfect for retail environments. It 

applies an Intel® ATOM 1.6GHz 

processor, and includes a 15” touch 

LCD panel with an optional built-in 

emergency UPS to avoid sudden loss 

of power during transaction. This terminal’s 

dust and water resistant 

design (IP44 capable) and sealed 

vents and screen, opens up a wide 

range of possible applications, especially 

in retail environments. The 

KS-6815N is a solid, high quality terminal 

designed with ease of 

maintenance and serviceability in 

mind. 

The JIVA-8315 is a touch terminal 

designed for environments that 

require increased performance at the 

front-end workstation. The JIVA-8315 

terminal features a 15” LCD screen, 

1.9GHz Intel Dual Core processor and 

unique space saving design ideal for 

retail, hospitality, convenience stores 

and healthcare. 

Graham Holland, Head of UK 

Sales at Posiflex, commented, “We are 

very excited to add EPoS Distributor 

as a partner. The joint range of products 

now available to VARs and 

software providers is second to none 

and allows VARs to offer all customers 

and prospects an excellent 

range of solutions, which will increase 

their business over the coming years. 

Posiflex has a long established UK 

office with full technical and repair 

support to enhance the customer 

service offered, including the option 

of an on-site repair service. Reliability, 

quality and ease of use are words our 

customers use to describe the Posiflex 

range of Fan Free touch terminals.” 

To find out more about the 

Posiflex range or to discuss your 

EPoS requirements, call us today 

on 01904 717450 or browse online 

at www.eposdistributor.co.uk 

AUTOMATION 

SERVING THE E-LOGISTICS MARKET 

Over 60 delegates from the UK’s 

leading retailers and leading logistic 

consultancies attended the 

‘Automation for e-Logistics’ event 

hosted by SSI Schaefer, all eager to 

expand their knowledge-base surrounding 

the expanding and evolving 

e-commerce sector and understand 

better the role of automation within a 

DC in contributing towards servicing 

end-customers’ needs more effectively 

and efficiently. 

Limitations of automation within the 

supply chain for online retailers were 

highlighted by Jaap Vos, Managing 

Director, SSI Schaefer. Using examples 

such as gift wrapping items and ironing 

clothes before dispatch, Jaap clearly 

stated that such actions could never be 

automated. He said: “However, as 

online retailers are continually looking 

to gain competitive advantage whilst 

keeping up with growing customer 

demand, it is clear how crucial the role 

of automation is becoming within DC 

operations in terms of achieving faster, 

more reliable customer deliveries.” 

Speaking at the event in Leicester 

was Kirsten Tisdale, a logistics consultant 

from Aricia, discussing the 

‘Rise & Rise of e-Commerce’ focusing 

on current trends, customer expectations 

and company responses. 

Interestingly, Kirsten told the audience 

to look out for m-commerce - 

Mobile Commerce - set to take over 

from the PC within five years. 

Kirsten said: “Customers ordering 

products online expect quick and 

easy, yet high standards of service, 

including product range offered, navigation, 

easy payment methods, 

flexible delivery times and pain-free 

return options. It’s about the end-customer 

experience and this is what 

every business providing an online 

service should be focused on at all 

times. If the use of mobile technology 

through i-pads and smart phones continues 

to expand at the current rate, in 

five years time m-commerce will take 

over from e-commerce, powered 

along by an even greater need for 

speed and immediate access to the 

internet - adding to the immediacy 

needed on the e-fulfilment side.” 

NEWS IN BRIEF 

RETAIL I.T. NEWS 

DASCOM GB’S NEW SERIAL DOT 

MATRIX AND FLATBED PRINTERS 

DASCOM GB, developer, manufacturer 

and provider of enterprise printing 

solutions, has announced five new 

additions to its printer range, with the 

introduction of three flatbed printers, 

TallyDASCOM 1318, 1325 and 1430 and 

two serial dot matrix printers, 

TallyDASCOM 1125 and 1225. The 

printers have been specifically designed 

to provide high performance document 

printing for today’s busy front and back 

office environments with the long life 

ribbon of the printers (7 million 

characters), meaning fewer ribbon 

changes, less downtime and lower 

running costs. 

SIGMA’S ‘IL MONDO DELLA FRUTTA’ 

STORE ROLLS OUT ZBD SHELF LABELS 

Sigma, the Italian supermarket group with 

over 2,000 stores, has successfully 

implemented electronic shelf labels from 

ZBD, the epaper for retail specialist, in its 

brand new ‘Il Mondo della Frutta’ concept 

store in Boltiere near Bergamo, Italy. The 

project was undertaken by Proxima 

Centauri, a retail systems specialist, and 

ZBD’s VISION partner in Italy. 

CHECKPOINT SYSTEMS INTRODUCES 

EVOLVE ECO 

Checkpoint Systems, a leading global 

supplier of shrink management, 

merchandise visibility and apparel 

labeling solutions for the retail industry 

and its supply chain, has launched a new 

line of EVOLVE ECO antennas for its 

industry-leading EVOLVE Radio 

Frequency (RF) Electronic Article 

Surveillance (EAS) Systems. The new 

EVOLVE ECO systems provide a dramatic 

energy savings of up to 40 percent over 

the previous EVOLVE system. They are 

part of Checkpoint’s continued efforts to 

offer a variety of environmentally friendly 

solutions to its retail customers. 

RETAIL BUSINESS TECHNOLOGY EXPO 

PROVES DEMAND FOR RETAIL EVENT 

Retail Business Technology Expo, the 

brand new event focusing on business 

solutions and technology for the retail 

industry, has received an excellent 

response from the UK retail industry 

since its launch in April, with a number of 

high profile exhibitors already confirmed. 

Retail Business Technology Expo will take 

place from 16th – 17th March 2011 at 

London’s Earls Court. 

SPANISH PHARMACIES INSTALL 

ZBD’S EPAPER SOLUTION 

ZBD, the epaper for retail specialist, has 

confirmed that its epaper displays have 

been implemented by twelve pharmacy 

retailers within the Catalonia region of 

Spain, as part of an ongoing programme 

that will target more than 20,000 

pharmacy stores throughout Spain. All of 

the projects have been brokered by 

ZBD’s VISION partner in Spain, 

Repromatic Trade, which joined ZBD’s 

VISION Partner Programme in 2009. 

EXTENSION OF IT TEAM IN UK AND 

IRELAND FOR OAKLAND 

Multi temperature supply chain and 

logistics specialist, Oakland International, 

has appointed Hussam Hossien to the 

post of IT Systems Support Analyst, a 

significant addition to the firm's ongoing 

development of its IT infrastructure, and 

a move designed to benefit Oakland 

customers both in the UK and Ireland. 

BUNZL CATERING SUPPLIES LAUNCH 

THE NEXT GEN OF LABEL SOFTWARE 

Bunzl Catering Supplies has launched an 

innovative new secure online labelling 

solution which is completely new to the 

market and exclusive to the business. 

Aimed at operators who pre-pack and 

display chilled food, Caterlabel Online is 

a fully integrated on-line management 

system for the foodservice industry, 

which allows users to prepare, create and 

print label information from any PC to a 

printer. Caterlabel Online provides 

operators with up-to-date food labelling 

legislation which meets the current 

legislative requirements. 

WWW.GROCERYTRADER.CO.UK/IT


Email: grocery@flame1.com THE INTERVIEW - BARCLAYCARD 

Tel: 01923 272960 

BARCLAYCARD 

LEADING THE WAY IN SECURE PAYMENTS AND PCI DSS COMPLIANCE 

I 

n 1966, Barclaycard launched the 

UK’s first credit card with just over 

one million cardholders, and went 

on to produce the first all-purpose credit 

card in Europe. Today, Barclaycard is one 

of the world’s largest payment businesses, 

providing credit cards for consumers and 

corporate clients and enabling retailers to 

take card payments. Barclaycard has 10.4 

million UK customers, and one in five 

credit cards in the UK in its portfolio, and 

is expanding rapidly as a global cards and 

lending business with 10.7 million non-UK 

customers. 

Following the introduction of the new 

Payment Card Industry Data Security 

Standard (PCI DSS), Barclaycard is actively 

providing key payment security advice to 

new or existing merchants who trade over 

the phone or online, and are developing a 

range of further guidance to provide greater 

detail on this and other related issues. Neira 

Jones, Head of the Payment Security Team, 

Global Payment Acceptance at Barclaycard, 

spoke to The Grocery Trader. 

The Grocery Trader – First of all, Neira, 

what does your role as Head of the 

Payment Security Team cover 

Barclaycard’s Global Payment 

Acceptance operation accepts payments 

through our card terminals and infrastructure, 

and equivalent on-line networks. I lead 

the Payment Security team: our remit is to 

help Barclaycard’s portfolio of merchants 

and retailers comply with security standards 

such as PCI DSS and offer support, 

advice and education on reducing card 

fraud. I am personally involved in getting 

the message across to major retailers and 

smaller merchants alike, working with Matt 

Martin, Payment Security Compliance 

Operations Manager and his team. 

GT – How do you support retailers 

We are in touch with merchants and 

retailers through regular personal contact, 

mailings, speeches at conferences and seminars 

and a resources portal that readers 

can find via their browser with the key 

words “PCI DSS.” We launched this site in 

February 2009: since then it has consistently 

remained number three in web 

searches, behind the PCI Security 

Standards Council’s (PCI SSC) own site 

and Wikipedia’s PCI DSS entry. You can 

also access this site directly at 

www.barclaycard.co.uk/pcidss 

GT - Before we talk about PCI DSS and 

the latest developments in payment card 

security, who owns Barclaycard 

Barclaycard is a trading name of 

Barclays Bank PLC. It is still part of 

Barclays, and has been based in 

Northampton since its inception in 1966. 

GT – What different Barclaycards are 

available 

Barclaycard offer a wide product range – 

at any time from eight to ten different types 

of card are available. We have products for 

bank transfers, purchase deals and low 

interest rates, and cards for people with no 

previous credit history. We accept one in 

two credit applications. We work to conservative 

credit limits and have a ‘low and 

grow’ approach. 

GT - How many Barclaycard contactless 

cards are in use 

Across the Barclays group there are 

around eight million cards with contactless 

functionality. 

GT – What proportion of UK card transactions 

involve Barclaycard 

Barclaycard has 17-18% of the UK credit 

card market and is one of the UK’s larger 

credit card brands. Barclaycard has become 

synonymous with card payments: people 

tend to say “stick it on the Barclaycard.” 

GT – What is the relationship between 

Barclaycard and Visa What does each of 

you do in card payment processing 

Barclaycard is the acquiring bank and 

processes payments on behalf of the merchant 

(retailer). We have an acquiring 

licence granted by the Visa card scheme, of 

which we are members. When a customer 

puts their card in the retailer’s terminal and 

validates it with their PIN, it goes through 

the store’s system to Barclaycard, who 

process the payment and pass it to Visa 

and then to the cardholder’s issuing bank, 

who validate it and send authorisation back 

to the terminal - all in a matter of seconds! 

GT – In non-technical terms, what does 

the new Payment Card Industry Data 

Security Standard (PCI DSS) require 

retailers to do 

PCI DSS requires retailers to protect all 

cardholder information in their possession. 

There are some myths about the standard, 

that it’s complex and onerous, but in fact it 

offers very simple fraud mitigation guidelines. 

If an organisation has some basic 

security measures in place, PCI DSS compliance 

should be easy. You wouldn’t dream of 

not virus-protecting a PC or not brushing 

your teeth. Card fraud is a disease, and 

we’re trying to protect consumers and 

retailers: prevention is always far better 

than cure (and much less expensive!) 

GT – Under PCI DSS what are the 

retailer’s responsibilities for protecting 

cardholder data 

PCI DSS is a set of six goals attached to 

12 principles, as set out on the 

PCI Security Standards website 

(www.pcisecuritystandards.org/index.shtml) 

and the Barclaycard web site 

www.barclaycard.co.uk/pcidss. Any organisation 

that processes and transmits or 

stores cardholder information has to 

comply with the PCI Data Security 

Standard. 

GT - What are the requirements for call 

centres and on-line operations to comply 

with PCI DSS 

Compliance in call centres has been a 

hot topic for the last six months, specifically 

the protection of sensitive 

authentication data, such as the card verification 

value consisting of the three 

printed numbers above the signature block 

on the card. You must not retain this data 

after transactions are authorised. Most 

compromises involve retention of sensitive 

card data. 

GT – What’s the position about call 

centres recording calls 

If they record calls, businesses end up 

holding large volumes of data. The PCI SSC 

issued FAQs on the subject, but confusion 

in the industry still remained! We felt we 

needed to do some clarifying of our own, 

hence our white paper ‘Processing telephone 

payments securely,’ published in 

April and available online on our website. 

We’ve had tremendous feedback, and have 

co-branded our guidelines with Visa 

Europe, and included guidelines for call 

centre managers. The PCI Security 

Standards Council has recently adopted 

our white paper, which is the ultimate 

recognition. 

GT – How big a problem is card fraud 

The latest UK Cards Association figures 

(March 2010) show a tremendous 

reduction in card fraud overall, but problems 

still remain in cardholder not present 

(CNP) environments. The priority is to 

reduce fraud in these remote channels, so 

we published another white paper, 

‘Processing on-line payments securely,’ 

again in April. This offers advice and guidance 

to merchants processing on-line, or 

thinking of doing so. It looks at the risks 

and responsibilities and gives advice in 

plain English. As with the first white 

paper, we are talking to Visa Europe and 

the PCI SSC about adopting its recommendations. 

Neira Jones, Head of the Payment Security Team, Global Payment Acceptance at Barclaycard. 

GT – What’s different about your 

approach 

We’re managing PCI DSS in a payment 

security context as opposed to a tick box 

exercise. Merchants previously saw this as 

a painful necessity, but for us it’s paid off 

and we’ve seen a drastic reduction in payment 

compromises. 

GT - When does the Payment Card 

Industry Data Security Standard come into 

effect What was Barclaycard’s role in 

developing it 

PCI DSS came into effect in June 2004 

and applies worldwide, but different parts 

of the world have been implementing it at 

different speeds. As Visa members, we 

were involved globally since the start. 

Barclaycard has been a major contributor to 

developing the standard in Europe in the 

last two years through our involvement in 

the Standards Council, of which Paul Cook, 

MD for Barclaycard Global Payment 

Acceptance, is a Board of Advisors member. 

GT – How does Barclaycard work with 

UK retailers to ensure they are PCI DSS 

compliant What support do you provide 

to address payment security issues 

We are actively involved with specific 

retailers and have extensive programmes for 

smaller merchants. We provide online portals 

and telephone support. For all 

merchants we offer tools to help compliance. 

We don’t audit our customers’ compliance 

ourselves but work with accredited organisations, 

the Qualified Security Assessors 

(QSAs). These are accredited and licensed 

as auditors by the PCI Security Standards 

Council, and their individual consultants are 

relicensed every year. The QSA’s provide us 

with independent reports on merchants. 

GT – How have you been communicating 

with retailers and their call centres 

about PCI DSS 

Payment security is a non-competitive 

issue. At Barclaycard we have been working 

day and night to provide guidance: we have 

publicised it at industry events, put documents 

on the web and helped retailers 

communicate to their internal staff, and 

also passed guidance onto organisations 

who aren’t Barclaycard customers. 

GT - Can you summarise the payment 

security guidelines you are providing to 

merchants who trade over the phone or 

online 

The fundamental principles for cardholder 

not present security are straightforward. 

First, if you don’t need to keep cardholder 

information, don’t. If you hold information, 

you must protect it. If a call centre doesn’t 

need to record calls, they shouldn’t. Second, 

embed a security culture early on: check that 

staff are aware of their responsibilities and 

that your suppliers are vetted (simple measures 

such as checking who is authorised to 

access sensitive systems Is this list kept upto-date 

to avoid the “disgruntled employee 

scenario”) Don’t write card details on Post- 

It notes and leave them lying around. 

Revising processes with such simple measures 

as not indexing customer files by credit 

card number gives many wins, for little or no 

investment. Similarly, when trading face-toface, 

check the people who come to inspect 

you are genuine: ensure that they are legitimate 

engineers and your card terminals are 

what they purport to be! 

GT – Do retailers need to change their 

card payment processing hardware or software 

to comply with PCI DSS 

It depends: if retailers are using third 

parties’ payment applications, and these 

don’t meet the standard, they’re at risk. It’s 

very important that if you engage a third 

party to provide, for example, a shopping 

card or payment application, they must 

comply. The merchant should request evidence 

in the form of a compliance report 

from Qualified Security Assessors. 

Hardware and software might need to be 

changed – retailers need up to date antivirus 

software to protect the perimeter of 

their organisation. Updating firewalls and 

so on should be part of information security 

governance, as should upgrading systems. 

It involves spending money, but protects 

organisations and customers. 

GT – Chip and PIN has done much to 

eliminate in-store card fraud in the last 

few years. What are the biggest payment 

security challenges for retailers now 

As we’ve said, it’s all to do with cardholder 

not present, so essentially the 

challenges concern online shopping, mail 

order and telephone order. We’re also 

actively promoting risk mitigation technologies 

such as tokenisation, and 3D Secure, 

implemented by Visa as “Verified by Visa” 

and by MasterCard as SecureCode. 

GT - If consumers pay on-line or by 

phone with a Barclaycard, what protection 

does the consumer have How does this 

protection differ from other payment 

cards 

There are different protections, such as 

3D Secure. All Barclaycard customers have 

100% protection subject to keeping some 

really basic rules. We don’t believe in overcomplicating 

things. Most banks have 

similar fraud guarantees, involving taking 

basic precautions. 

GT – As contactless payment cards 

are increasingly adopted in the UK, what 

do you see as their biggest security 

problems 

Contactless isn’t a particularly big fraud 

threat: transactions tend to be relatively 

low value, capped at £15, so don’t attract 

fraudsters. Cards can also be cancelled if 

lost or stolen. We see contactless being as 

safe as cash, if not more so. 

GT – Which particular people in a retail 

organisation are involved, or need to be 

involved, with PCI DSS and card payment 

security 

Because PCI DSS is technical, it tends to 

be dumped on IT people, but it should be 

part of the corporate governance framework. 

The standard invariably involves 

cultural change as businesses must deploy 

security measures addressing staff behaviour, 

access to buildings and information. 

Everyone from the CEO and HR Director 

to store managers and people on cash tills 

needs briefing and training at different 

levels. You need to make it real for them, 

with down to earth guidelines. 

GT - Payment security is not only an IT 

problem, it’s about the culture. How does 

Barclaycard work with an organisation to 

change their culture 

We advocate taking steps to ensure that 

for example someone can’t come into a call 

BARCLAYCARD TEL: O844 8116666 WWW.BARCLAYCARD.CO.UK/PCIDSS


Tel: 01923 272960 

THE INTERVIEW - BARCLAYCARD 


world would be a better place. Businesses 

should always seek advice from their 

acquiring bank. 

tact, or email pciguide@barclaycard.co.uk. 

We usually respond in 48 hours with 

advice and guidance. 

centre to work for a few days, obtain the 

numbers they need to enable them to dial up 

from outside, listen into calls and write down 

account details and then use them. Also, in 

buildings with swipe card access, you need 

to make sure that people aren’t inadvertently 

causing security problems by being polite, 

holding the door open and overriding it. 

Ultimately all we can do is educate 

people. Temps’ security log-on credentials 

may still be ‘live’ after they leave. 

We also have drawn up joint guidelines 

with Visa on default and shared credentials, 

which should be avoided wherever 

possible. 

GT – The major supermarkets also provide 

financial services to consumers. The 

FSA has introduced UK legislation 

requiring some companies to record and 

store phone conversations in a range of situations. 

What are these situations 

There are various ‘legitimate’ situations 

that have FSA guidelines, where you must 

record calls to avoid miss-selling. Generally, 

these concern financial products requiring 

statutory documentation. If looked at 

closely, PCI DSS and the FSA regulations 

don’t actually clash. 

GT - Doesn’t recording card details 

and other particulars in these calls contravene 

the Payment Card Industry Data 

Security Standard, which says card 

details cannot be kept after payment 

authorisation How do you resolve that in 

best practice 

Recording card details per se is not 

against regulations, but if you record them 

you must protect them in a particular way. 

There may be requirements for encryption 

or masking technologies, depending on the 

nature of the data being retained: it’s our 

belief that organisations would do well to 

apply the protection supplied under PCI 

DSS across the board, and if they did so the 

GT – The major supermarkets have 

already invested considerably, and continue 

to do so in both IT and security. 

What happens if they don’t achieve PCI 

DSS compliance 

As the acquiring bank we’re here to help 

reduce the risk of card fraud. We assess the 

risk and look at the measures in place. If 

organisations can’t meet the standard for 

any reason, compliance may mean major 

investment in compensating controls, 

written in conjunction with Qualified 

Security Assessors. Some 40% of our customers 

in the corporate space rely on 

compensatory controls approved by 

Barclaycard, which ensure the residual risk 

after implementation is at a satisfactory 

level. 

GT – If someone reading this is worried 

about any of these points in their business, 

who should they call 

The first call should be to their 

acquiring bank. Barclaycard merchants 

should talk to their Barclaycard team con- 

GT - How far towards achieving PCI DSS 

compliance do you think UK retailing in 

general has got 

In the corporate space, over half the 

retailers are in shape: the rest have varying 

distances to go. 

GT – Finally, I gather you are developing 

a range of further guidance on PCI DSS 

compliance and related issues. What areas 

will this cover 

Our next set of guidelines will include 

further advice about third party providers 

such as shopping carts and more details 

about processing online payments 

securely. Visa Europe have also just published 

the first set of guidelines on 

tokenisation, which we support (essentially 

convert card information into a “token”), 

which will be of use to businesses needing 

to retain customer transaction information, 

for example for loyalty marketing. We will 

be publishing further guidance every 

couple of months, including case studies 

on named retailers. 

UNIVERSITY OF ST ANDREWS 

A SUCCESSFUL JOURNEY TO PCI DSS COMPLIANCE 

S 

t Andrews, founded in 1413, is 

Scotland's first university and 

the third oldest in the English 

speaking world. Over six centuries it has 

established a reputation as one of 

Europe's leading and most distinctive 

centres for teaching and research. 

As the planning for their 600th 

Anniversary celebrations gets underway, 

they are now contemplating and planning 

for a future worthy of their past, whilst 

taking time to reflect on the changing 

environment they inhabit, on the role of 

universities in the digital age and a globalised 

economy. 

Dr Louise Richardson, Principal and 

Vice-Chancellor, explains: “as teachers 

we will reflect on how best to prepare our 

students to respond to the ethical and 

practical dilemmas posed by the dizzying 

pace of technological change. As an institution, 

we will reflect on how best to 

position ourselves to compete in a global 

market without losing our essential local 

character” 

THE IMPORTANCE OF 

RELIABLE AND FLEXIBLE 

PAYMENT METHODS 

Eric Gillespie, Finance Operations 

Director, says: “Our current student body 

comprises around 7,500 students of 

which some 5,000 are undergraduates, 

including several hundred visiting students. 

The majority of our students are 

from the UK but almost 30% come from 

international backgrounds and altogether 

represent over 100 countries. The university 

has a responsibility to provide 

consistently flexible and reliable payment 

methods. All payments are essentially 

made online through the WPM Education 

(WPM) system for tuition and accommodation 

fees, sports centre subscriptions, 

library charges and print credits. 

Selecting partners that share our vision is 

essential to our success.” 

WHY WE CHOSE 

BARCLAYCARD 

Eric Gillespie, who has been with the 

organisation for 25 years, explains his 

needs and reasons for choosing 

Barclaycard and WPM as a preferred 

suppliers. 

“We are responsible for providing 

our students with quick, easy and efficient 

methods of payment, which ultimately 

impacts on our own service 

levels. We need to ensure that our students 

and staff are provided with the 

best possible standard of service across 

the university.” 

“Barclaycard has a long standing reputation 

for providing top level card 

payment processing services and 

thought leadership in supporting businesses 

with the Payment Card Industry 

Data Security Standard (PCI DSS). 

WPM was one of the first European e– 

payment service providers to achieve 

enterprise–wide PCI DSS accreditation 

back in 2008 and provides online payment 

services to over 90 UK 

universities and colleges. The University 

of St Andrews looked to both organisations 

for assistance in the development 

and deployment of their payment systems 

and enterprise security policies.” 

BENEFITS TO THE 

UNIVERSITY 

Since implementing WPM and 

Barclaycard’s card payment processing 

services, the university has witnessed 

substantial benefits. These include: 

• Ease of administration: management 

information tools allow treasury and 

finance staff to access details about 

transactions on request, quickly and 

efficiently. 

• Increased customer service: WPM 

Education’s bespoke online payment 

solutions improve customer service 

and increase efficiency in a way that 

is easy to implement with minimal 

impact on staff. 

• Increased revenue and improved 

cash flow: WPM provides the 

university with the tools to expand 

their product and service offering 

whilst dramatically reducing the 

costs associated with processing 

payments online. 

• Barclaycard’s ability to deal with 

queries promptly, their helpfulness 

and flexibility has clearly 

demonstrated their ethos as a 

supportive acquiring bank. 

• The dedicated support of a personal 

Relationship Manager, in addition to 

day to day assistance from 

Barclaycard’s client support and 

Payment Security teams. 

KEEPING CARD PAYMENTS 

SECURE 

With over 45% of payments taken by 

card, The University of St Andrews needs 

to be confident that payments are 

processed in a timely, responsible and 

secure way. In addition, The University of 

St Andrews decided to stop offering 

Direct Debits in favour of recurring transactions 

because of the greater flexibility 

and control that these offer. 

Furthermore, and because of The 

University of St Andrews’ international 

recognition, 66% of online transactions now 

support Dynamic Currency Conversion 

(DCC), benefiting The University of St 

Andrews and students alike. 

IMPRESSIVE CUSTOMER 

SERVICE 

The University of St Andrews has been 

impressed not only with Barclaycard’s highlevel 

of experience in card payment 

processing and payment security, but also 

with their high level of customer service and 

their constant endeavour to always to provide 

a solution. As Eric Gillespie explains: 

“Being one of the first organisations to 

implement Software as a Service (SaaS) 

jointly with WPM and Barclaycard, the PCI 

DSS journey did not start as an easy one. 

The support that Barclaycard provided 

with the development of our security 

policy was invaluable and their work in 

partnership with WPM led to the recognition 

that the SaaS model, as deployed by 

WPM, was recognised in the industry, 

leading to The University of St Andrews 

(and all WPM customers) not being asked 

to perform network vulnerability scans, 

thus simplifying their compliance efforts.” 

“The benefits we enjoy as a result of 

using WPM and Barclaycard’s payment 

processing systems, combined with the 

high standard of service provided, make 

them the ideal payment partners. 

Barclaycard and WPM are always proactive, 

continually helping us to enhance our 

payment offering, and ensuring our compliance 

with industry standards.” 

Eric Gillespie concludes: “Barclaycard 

and WPM really understand the issues 

faced by organisations operating in the 

education sector, and have a firm grasp of 

the challenges we face. Barclaycard has 

been immensely helpful in making sure 

that our card payment services meet 

strict industry standards such as PCI DSS 

(Payment Card Industry Data Security 

Standard), which in turn means that we 

can continue to provide safe and secure 

payment services for our students. I 

would thoroughly recommend both 

Barclaycard and WPM to anyone looking 

for a similar service in the education 

sector. We believe that all organisations 

should be security conscious and protect 

the information entrusted to them.” 

Neira Jones, Head of Payment Security, 

Barclaycard comments: “The onus is continually 

on organisations to provide high 

levels of security to their customers. 

Becoming PCI DSS compliant and embedding 

an information security culture within 

an organisation will give businesses a 

competitive edge over other organisations 

and in the coming months we will be 

working with more of our clients to assist 

them in reaching compliance standards as 

well as deploying new technologies that 

help secure the payment value chain.” 

BARCLAYCARD TEL: O844 8116666 WWW.BARCLAYCARD.CO.UK/PCIDSS


Email: grocery@flame1.com PACKAGING AND DISPLAY 

Tel: 01923 272960 

NEWS IN BRIEF 

PACKAGING NEWS 

KRONENBOURG 1664 REFRESHES 

LOOK WITH EDGY DESIGN 

As part of a major marketing investment 

into the brand in 2010, Kronenbourg 

1664 has been given a fresh, dynamic 

new look in the UK. The new packaging 

that is now available in all off trade 

channels adopts the global design for the 

brand, bringing a Gallic, edgy and more 

modern look which gives Kronenbourg 

1664 superior shelf stand-out and builds 

on the premium image of the brand. 

BIODEGRADABLE AND COMPOSTABLE 

PACKAGING 

With concerns for the environment and 

sustainability still high on the food 

industry's agenda, novel packaging 

developments have been of significant 

interest recently. Campden BRI has been 

active in the general area of novel 

packaging developments and, as part of 

its current member-funded research, has 

published Biodegradable and 

compostable packaging materials for 

foodstuffs (Review 64). 

LINPAC PACKAGING MAKES 

OVERWRAPPING EASIER 

LINPAC Packaging has designed a new 

range of trays to run efficiently and at 

high speeds on overwrapping machines. 

The overall tray weight had been reduced 

but the design incorporates engineered 

corners and ribs to maintain the strength 

of the tray. The tray flange has been 

curved to reduce the chance of damaging 

the overwrapping film when running at 

high speeds. 

KINGSLAND BOXES CLEVER WITH A 

MARLBOROUGH SAUVIGNON BLANC 

Kingsland Wines and Spirits, is launching 

a new bag-in-box 1.5ltr Marlborough 

Sauvignon Blanc under the Runestone 

brand. Runestone Sauvignon Blanc is 

available nationally now through The Cooperative 

from June, with an RRP of £10. 

The box uses Kingsland’s innovative 1.5ltr 

cube format, making it both eye-catching 

in design and convenient to carry and 

store. 

BEATSON CLARK APPOINTS NEW 

HEAD OF QUALITY 

Leading glass packaging manufacturer, 

Beatson Clark has announced the 

appointment of Phillip Lamb to the 

position of Head of Quality. Phillip, 44, 

joins the company with over 25 years of 

experience in the personal care and food 

manufacturing companies, Robert 

McBride Ltd and Northern Foods. 

EXHIBITION A TOTAL SUCCESS 

With thousands of high calibre visitors, 

meaningful business discussions and 

many orders secured on the stands, Total 

Processing & Packaging has been judged 

an outstanding success by both 

exhibitors and visitors. The next 

processing & packaging event from Reed 

Exhibitions will be Pro2Pac (13-16 March 

2011), the only event in the UK dedicated 

exclusively to Food & Drink. Taking place 

in London and co-located with the World 

renowned IFE the two exhibitions will 

provide the focal point for the food & 

drink community in 2011. 

BPI CELEBRATES CENTENARY 

CERTIFICATE 

British Polythene Industries (BPI) PLC, 

leading European manufacturer of 

polythene films, bags and sacks, is 

celebrating a relatively rare achievement 

for British PLCs. The Greenock based 

company, which operates from sites 

across the UK, Europe, North America 

and China, has received its Centenary 

Certificate from Companies House. 

FOURTH LEADERSHIP HANDOVER IN 

117 YEARS 

A modest but significant event in the 

history of weighing and packing was 

enacted recently in Kyoto, when Takahide 

Ishida took over the presidency of Ishida 

Co., Ltd from his father, Ryuichi Ishida. It 

is significant partly because the €600Mturnover 

company is a pace-setter in the 

technologies that pack much of the 

world’s food for retail and industrial sale. 

NATIONAL FLEXIBLE 

ACHIEVES ‘FULFILMENT’ 

When in a hurry for suitable packaging 

for a range of branded snacks, 

flapjacks, bars, etc. Fulfil Food 

Solutions turned to film packaging 

specialists National Flexible for help 

with the project and were delighted 

when they were offered more than 

they bargained for. 

With 18 separate products in the 

range and the prospect of more to 

come, Fulfil needed printed packaging 

films that would carry the 

generic theme for the brand identity 

across a variety of HFFS and VFFS 

packaging formats, but the prospect 

of commissioning an external design 

agency for the artwork proved to be 

time-consuming, costly and unappealing 

to the Hampshire-based food 

manufacturer. 

“I was delighted when I found out 

that National Flexible could offer me a 

full artwork service for flexographic 

printing through their incumbent 

agency - NXL Design,” said Bryan 

Fowler, Fulfil Food’s Operations 

Manager. 

“Because they were managing the 

design and print process for me, NXL 

Design made the whole process really 

quick and easy without having to 

involve a third party agency,” continued 

Bryan. 

The film was quickly printed, slit 

and made ready for the packing lines 

in only a matter of days - in plenty of 

time for Fulfil to satisfy the snaking 

needs of its hungry customers. 

To discuss your packaging 

requirements please contact 

National Flexible’s commercial 

team on 01274 685566. 

CRP PRINT & PACKAGING LTD 

DISPLAY BUSINESS WIN EUROPEAN POPAI AWARDS SECOND YEAR RUNNING 

CRP Print & Packaging one of 

Europe’s leading independent print 

and packaging groups has won two 

European POPAI awards for the 

second year running. 

Mike Devine, Sales Manager of 

CRP’s Display Business, was 

delighted to see two members of the 

Display team, Louise Slevin and 

Emma Woodhall, collecting awards 

on behalf of the company for their 

Hardys and Walkers point-of-sale displays 

at the European POPAI Awards 

announced in Paris on 24th June. 

“We are extremely proud of the 

achievements of our Display 

Business for winning these awards 

for the second year in a row. This 

really does reflect the talent and 

energy of our structural design 

team, always delivering innovative 

and bespoke display 

solutions for many major brand 

owners.“ 

CRP is one of Europe’s leading 

independent Print & Packaging 

Groups with a significant market 

position within each of its businesses. 

Our position as a major player 

and manufacturer within our 

chosen markets makes us the 

market leader in print, packaging 

and innovation. With emphasis 

on state-of-the-art design 

throughout our business, plus 

exceptional customer service, we 

believe that nobody else in the 

sector offers the speed or quality 

that we are capable of. 

The European POPAI 

Competition awards the year’s 

best creations in POP advertising, 

Digital Media, Commercial 

Architecture and Shop fitting. 

There are over 400 entries on 

display, more than 40 categories in 

the competition and 13 countries 

represented. 

For further information please 

visit www.crpprint.com, call 

01536 200 333 or e-mail 

information@crpprint.co.uk 

ALLEN CODING 

AIMS FOR 20 PER CENT GROWTH IN SCOTTISH BUSINESS OVER THE COMING YEAR 

Following the appointment last 

year of Scott Wilson as Regional 

Sales Manager for Scotland, Allen 

Coding Systems - part of ITW - is 

continuing to focus on growing its 

business north of the border, with 

the intention of increasing sales by 

20 per cent over the next 12 months. 

One of the UK’s leading manufacturers 

and suppliers of thermal 

transfer, hot foil, ink jet and laser 

coding and marking equipment, Allen 

Coding is targeting primarily the 

food, pharmaceutical, beverage, and 

industrial processing and packaging 

industries across Scotland. 

Relatively untapped by Allen 

Coding, Scotland provides a wider 

audience for the market-leading company 

which has been established for 

over 35 years and is best known for its 

world-class product range, personal, 

professional service and problem 

solving capabilities. 

Allen Coding products include an 

extensive range of hot foil, thermal 

transfer, laser and ink jet coding and 

marking technology, as well as carton 

coders. The recently launched ICON 

laser coder, for example, is competitively 

priced, easy to use and delivers 

high quality printing for applications 

in the beverage, cosmetics, industrial 

and electronics industries, such as 

labels, cartons, plastics, glass, wood 

and textiles. 

The popular 53LT intermittent and 

continuous thermal transfer systems 

were originally developed with the 

food industry and users of hot foil 

coders in mind. The low-cost, high 

performance units provide many of 

the advanced features of more expensive 

thermal transfer machines, 

including 300 dpi print resolution; 

cassette ribbon loading; 600-metre 

ribbon capacity; 53mm x 30mm print 

area with print speeds up to 400mm 

per second; and a best of breed 

thermal print head. 

The Alexir Partnership, which 

prides itself on providing customers 

with a complete design to 

delivery service, will be on stand 

J5 at the EasyFairs exhibition in 

October. A number of new and 

exciting innovations will be 

unveiled including the revolutionary 

‘Fresh & Naked’ 

Unwashed Salad Tray. 

The “Fresh & Naked” tray range 

includes a newly developed barrier 

coating called Bioptima that can be 

applied to almost any carton-board. 

This biodegradable Bioptima 

coating, developed by the Alexir 

Partnership, allows for direct food 

contact and helps prevent salad 

from drying out whilst enabling the 

required shelf-life. 

The first brand to take this packaging 

material format to retail is 

G’s Salads. 

Tom Sene, Sales Director at the 

Scott Wilson, Regional Sales Manager for 

Scotland, Allen Coding Systems. 

With an experienced coding specialist 

covering Scotland and the 

north of England, who offers extensive 

knowledge of non-contact coding 

in particular, and who is perfectly 

placed to help organisations manage 

the transition from one technology to 

another, Allen Coding is confident in 

its future. 

Says Scott Wilson: “As an engineer 

who has solved many coding challenges 

I am able to work with clients 

to identify the best technology for the 

job. 

He continues: “Plus, I’m backed up 

by a service team made up of 

designers as well as ‘fixers’. This 

means that, as well as supplying the 

best-selling hot foil technology in the 

world, along with reliable thermal 

transfer printers, continuous inkjet 

and excellent laser systems, we can 

offer the entire package, right down to 

high quality consumables, 24-hour 

customer service and support.” 

Allen Coding Systems 

Scott Wilson 

Tel: 01438 347 770 

www.allencoding.co.uk 

ALEXIR PARTNERSHIP 

LAUNCHES REVOLUTIONARY FULLY BIODEGRADABLE SALAD TRAY AT EASYFAIRS 

Alexir Partnership said “Board 

Packaging for natural products 

such as un-washed baby salad leaf 

normally presents many obstacles, 

but we have worked closely with 

G’s to overcome these. The natural 

look of the packaging compliments 

the product and the sales have far 

exceeded initial forecasts”. 

Anthony Gardner, Marketing 

Manager at G’s added: “we have 

been really pleased with the initial 

sales success of Fresh & Naked, as 

well as a fantastic product and 

brand collateral, the box has been 

instrumental in ensuring consumer 

pick-up and differentiation from 

other fresh salads packaging”. 

For more information on 

Alexir’s product and service 

range, please visit 

www.alexir.co.uk, 

e-mail sales@alexir.co.uk or 

call 01293 544 644. 

WWW.GROCERYTRADER.CO.UK/PACKAGING


Tel: 01923 272960 

PACKAGING AND DISPLAY 


CRP PRINT & PACKAGING 

PRE PRINT BUSINESS IS FIRST PRE PRINTING BUSINESS 

IN EUROPE TO ATTAIN FSC AND PEFC ACCREDITATION 

CRP Print & Packaging, one of 

Europe’s leading independent print 

and packaging groups has been 

granted FSC and PEFC accreditation 

within its Pre Print Business and is 

the first Pre Printing business in 

Europe to obtain these market 

leading standards. 

Chris Shaw, Business Manager for 

CRP’s Pre Print business, led the 

project on behalf of the company. 

Shaw comments “We are at the forefront 

of change within the European 

Corrugated industry and gaining 

forestry chain-of-custody certification 

FSC and PEFC for our Pre Print business 

is the first step to securing 

accreditation for the CRP group”. 

Eddie Fellows, Managing Director of 

CRP Print & Packaging comments, “the 

knowledge gained during the securing 

of certification will be used over the 

next 12 months to ensure we are able to 

offer all our customers the security of 

the chain-of-custody accreditation 

across the CRP group; in doing this we 

can do our part in helping brand 

owners work towards achieving their 

environmental objectives”. 

For further information please 

visit www.crpprint.com, or call 

Aimee Bailey on 01536 200 333 

or e-mail 

information@crpprint.co.uk 

LINPAC AND CUKI COFRESCO UNVEIL CUKILIN® 

SECURE ALUMINIUM TRAY AND FILM PACKAGING SOLUTION LAUNCHED 

DENNY BROS’ OPEN DAY 2010 

PLANS TO BOOST THE BRAND 

Suffolk-based Denny Bros Group 

is staging its next Open Day 2010 

event on 15 September with a view 

to securing the autumn date as an 

annual sector event for those with an 

interest in boosting brand visibility 

and sales with contemporary packaging 

ideas covering food, pharma, 

household, DIY and public sectors. 

Enhancing the Packaging Experience 

will look at the production and supply 

of all forms of niche packaging 

including on-pack concepts such as the 

multi-functional booklet label Fix-a- 

Form. The event will cover the creative 

strategies available that can help to 

maximise sales; and the various printed 

labelling technologies that can help to 

achieve long term brand loyalty. 

Keynote speakers including Andrew 

Streeter of Pack-Track and Doug 

Johnston of Packology who will discuss 

how companies are gaining competitive 

advantage by addressing the green 

packaging agenda; and how to get the 

best packaging supply routes to market. 

Denny Bros experts will be on hand 

to illustrate how to implement effective 

promotions on-shelf, how to 

include vast amounts of technical and 

legal information within the product 

offering, and how to roll out all important 

effective Customer Relationship 

Marketing (CRM) campaigns featuring 

promotions powered by unique 

numbering and SMS links to websites. 

Confident of the need for a conference 

that focuses on branding, Denny 

Bros’ Marketing Director Stephen 

Jarrold said: ‘The event is focusing on 

brand embellishment at a time when 

many brands are suffering from a loss 

of consumer awareness. In these 

tough economic conditions, consumers 

are almost totally price-driven 

which means brand managers have to 

work extra hard to underline brand 

benefits. When conditions improve, it 

is those with the strongest brand qualities 

who will ultimately benefit.’ 

‘On-pack info and promotions add 

much value to brands - and this will 

result in a long term, sustainable sales 

uplift.’ 

The Denny Bros Open Day 2010 

event will be the first of a new larger 

scale event that we hope will become 

part of the packaging sector’s official 

conference calendar. 

The conference and networking 

event will be followed by a tour of the 

production facilities at the company’s 

manufacturing headquarters which 

will cover the complete booklet 

labelling process. 

There will be demonstrations of 

the just-delivered PDF checking 

system which compares customer 

proofs electronically with pre-production 

proofs which Denny Bros’ 

Pre-Press Manager Nick Theobald 

explains is vital to eliminate errors. 

‘The new system ensures that every 

order we process is 100% print-ready. 

It reduces the chance of reproofing 

and so gives the customer guaranteed 

time savings.’ 

A new inspection verification 

system is also helping to make further 

efficiencies with the processing of 

variable data. It provides customers 

with a definitive soft record of the 

variable data ‘live’ codes printed on 

the Fix-a-Form leaflet, or base-label, to 

ensure that the promotion meets with 

promotion industry standards. 

Paula Starie@ Denny Bros on 

01284 701381 or email 

stefan.regula@dennybros.com 

BUSINESSES BENEFIT 

FROM FREE CLIMATE-FRIENDLY ENERGY CREATED BY FAERCH PLAST 

Two leading packaging companies 

in different fields have come 

together to create CukiLIN® - a complete 

aluminium tray and film lid 

solution ideal for oven-ready meals. 

LINPAC Packaging, the leading 

European multi-material packaging company, 

has been working closely with 

aluminium tray specialists Cuki Cofresco 

to create a combination that offers excellent 

on-shelf presentation, extended 

shelf-life and delivers optimal performance 

when running on packaging lines. 

LINPAC’s high barrier films LINtop 

PP HB and LINtop Alu HB have been 

specially developed to be compatible 

with aluminium trays. They offer a tight 

robust seal which means there is no 

need for the product to also be packaged 

in a cardboard sleeve, while both films 

have anti-fog properties to improve visibility 

of the product on the shelf. 

The CukiLIN® partnership means 

that a constant level of service and on-site 

technical support is available throughout 

Europe, to ensure customer machinery is 

running as efficiently as possible. 

The range has undergone extensive 

testing to ensure it meets the needs of 

packers, retailers and the consumer. 

Cuki Cofresco has designed their 

plain and lacquered smooth wall trays 

to offer one of the widest flange areas 

available on the market, improving 

the sealing properties which reduces 

the risk of food contamination due to 

seal breakage. 

When combined with LINPAC’s 

LINtop PP HB (for lacquered trays) or 

LINtop Alu HB (for uncoated trays) 

films, it offers a hermetic but peel-able 

seal, further reducing the number of 

rejected packs for both retailers and 

packers. Although specifically 

designed to match the CukiLIN trays, 

the films are suitable for use with any 

smooth wall aluminium product. 

The tray and film combination is 

also suitable for MAP applications and 

frozen products, further increasing 

shelf life and reducing food waste. 

Pierre Thumerel, LINPAC Packaging’s 

Vice President - Protein Europe, said: 

“We’ve been asked for an aluminium tray 

solution by our customers and have 

developed the CukiLIN® range in partnership 

with Cuki Cofresco providing 

excellent lightweight trays with films that 

are designed to perfectly complement the 

range, preventing costly seal breakages 

and machine jams. 

“CukiLIN® offers retailers and 

food producers a good quality tray 

option which is recyclable, provides a 

long shelf-life, is ideal for both 

freezing and use in hot ovens and is 

convenient for the consumer to use.” 

Emilio Minni, Director of Cuki 

Cofresco, said: “LINPAC are the 

obvious choice as a partner because 

they share our level of commitment to 

customers, service and innovation. 

They could rely on us to develop a 

product which would offer real benefits 

to the packer, retailer and consumer.” 

For further information about 

these products call 01977 692111 

or visit www.linpacpackaging.com 

Danish company stands by pledge 

to minimise environmental impact 

and makes considerable financial 

savings as a result. 

Leading manufacturer of plastics 

packaging for the food industry, 

Færch Plast is generating so much 

extra climate-friendly energy as a biproduct 

of its production process, that 

it is able to heat not only its own 

Danish head office, but also the premises 

of neighbouring companies. 

Based in the western Jutland 

town of Holstebro, Færch Plast 

extrudes film and thermoforms 

packaging around the clock, 361 

days a year. The excess energy produced 

in its plastics factory has 

been used to heat its 11,000- 

squaremetre warehouse via the 

latest heat pump technology, 

halving the company’s heating bill 

in the process, and reducing CO2 

emissions by an estimated 60% per 

annum. That’s the equivalent of the 

electricity used by 55 average 

households. 

Henrik Tornager Andersen, the 

company’s Energy and Environmental 

Technician, explains: “Our machinery 

operates at high temperatures and 

needs to be cooled down. We use a 

groundwater cooling system in the 

summer to store the heat in the 

ground below the factory. However, 

we have found that we are unable to 

cool the ground water enough in the 

winter by ourselves so we have 

offered the excess to our neighbours. 

That way they can avoid burning gas 

or oil for heating.” 

He continues: “Færch Plast only 

needs around 20% of the waste heat, 

so we have offered our neighbours 

energy for free, resulting in substantial 

energy savings for them and a 

huge benefit for the environment.” 

Initially, immediate neighbours 

ElefantRiste and Sawo, whose businesses 

are located close to the existing 

cooling water pipe which travels 

between Færch Plast’s factory and 

warehouse, are benefiting from this 

gesture. However, it is hoped that 

the entire commercial area in 

Holstebro will benefit, as well as the 

town’s new sports stadium and a 

large local supermarket Bilka. They 

simply have to invest in a heat pump 

system and be coupled to the cooling 

water pipe. 

Henrik concludes: “The pipeline 

carries water at a temperature of 

25°C 150 meters into the industrial 

area. Local businesses can use as 

much of this water as they would 

like. 

“They just have to return the same 

water to us 5°C colder than they 

received it, then they are also able to 

slash their heating costs by 50 to 60% 

and help us to cut the cost of cooling 

ground water.” 

In addition to reducing CO2 emissions 

by an estimated 98 tons per 

annum, significantly reducing the 

environmental impact, Færch Plast is 

saving approximately 83.000 M3 per 

year of natural gas and around 

40.000 kWh electricity per year on 

cooling groundwater, making a total 

saving equivalent to around 208 

tonnes of CO2. 

Environmental concerns are a top 

priority for the company, which aims 

to minimise any negative impact its 

production and products may have on 

the planet. In 2007 it established a set 

of targets for the following five years, 

aimed at ‘achieving positive results 

through the optimisation of environmental 

conditions’. 

MD of Surrey-based Faerch Plast 

Ltd, Joe Iannidinardo, said: “The 

plastics industry has found itself at 

the centre of negative publicity over 

the years, and has often been criticised 

for its effect on the 

environment. So, it is particularly 

gratifying to have this good news 

story, which can only be of benefit to 

the company, its customers and the 

environment in general.” 

For information on Færch Plast 

Ltd’s products please contact: 

Joe Iannidinardo 

Tel: 020 8254 2300 

Email: uk@faerchplast.co.uk 

www.faerchplast.co.uk 

WWW.GROCERYTRADER.CO.UK/PACKAGING


Email: grocery@flame1.com GROCERY - NON-FOOD 

Tel: 01923 272960 

NEWS IN BRIEF 

GROCERY - NON FOOD 

BRITISH AMERICAN TOBACCO SIGNS 

AGREEMENT WITH EUROPEAN UNION 

British American Tobacco has entered 

into a cooperation agreement with the 

European Commission and the Member 

States of the European Union to 

collectively tackle the problem of illicit 

trade in tobacco. Under the agreement, 

British American Tobacco will be joining 

forces with and working alongside the 

European Commission and the law 

enforcement authorities of the member 

states. The agreement will see 

cooperation in a number of areas for the 

purpose of tackling illicit trade in tobacco 

and includes the funding by British 

American Tobacco of $200m (€134m) 

over the next 20 years. 

SINGLE PORTION BOWLS, PLATTERS 

AND LID FROM DALEBROOK SUPPLIES 

Dalebrook Supplies Ltd launched a single 

portion platter, bowl and lid that are ideal 

for keeping sandwiches, salads, pasta or 

desserts fresh and visible to customers. 

The flat platter has a slight lip and is 

available in black or white, while the bowl 

has a capacity of 700ml and is also 

available in black or white. Both items are 

made from 100% food safe melamine, 

making them durable, scratch proof and 

dishwasher safe. The clear PC lid fits both 

the platter and bowl, and all items are 

stackable, making them perfect for 

canteen display and transportation. 

These products are ideal for self serve 

restaurants in shopping centres and can 

be re-used, making them more 

environmentally friendly. 

EASY OPENING NAPKINS ARE A 

SOUTH AMERICAN FIRST 

Leading Brazilian paper products 

manufacturer Melhoramentos Papéis has 

extended its use of Payne’s Supastrip 

tear tape across its whole range of 

napkins, paper towels and toilet rolls, in 

order to enhance consumer convenience 

and brand image. Melhoramentos Papéis 

was the first South American company in 

this sector to use tear tape, initially on 

small packs of kitchen napkins. The 

company has since extended the use of 

Supastrip across the entire napkin 

product range. 

NICOCIG PLUS NOW AVAILABLE FROM 

BOOTS AND SUPERDRUG 

The revolutionary NICOCIG is a nonflammable 

electronic device, adopting 

advanced microelectronic technology to 

provide smokers with a safer alternative 

to ordinary cigarettes. The NICOCIG 

atomises liquid nicotine when inhaled, 

giving smokers the nicotine dose that 

they so frequently crave. The NICOCIG 

Electronic Cigarette is essentially made 

up of four parts, a rechargeable Lithium 

battery, an atomization chamber, a smart 

chip and operating Indicator and a 

replaceable nicotine cartridge/s. 

BRABANTIA PREVIEWS LINE-UP OF 

NEW PRODUCTS 

Brabantia recently previewed a number 

of new products at Exclusively 

Housewares across its key product 

categories: waste control, kitchen 

storage, kitchen tools and gadgets, 

laundry care and bathroom. 

GOOD CLEAN FUN!!! 

Have some good clean fun with Dirty 

Works! New to the UK, Dirty Works is 

glamorous, feminine and fun - a bath, 

body and skincare line for the bathing 

Belle on the go! Affordable, yet indulgent, 

Dirty Works makes pampering fun fun 

fun! 'All of a Lather Body Wash' will get 

you all lathered up and ready to play or if 

you would rather be a chilled out chick, 

simply lie back and think of England as 

you soak away the day! Prepare your bod 

for those heady days of warm weather! 

Scrub a dub dub with the Glow Girl! Hot 

Salt Scrub. This detoxifying self-healing 

scrub contains Sea Salt and Kaolin to 

draw out toxins, smoothing your skin 

from top to toe! It feels truly amazing! Let 

it do its magic, wash off then smooth 

Dream Cream Body Butter all over. This 

softening Shea Butter with Sweet Almond 

Oil will leave your skin feeling soft and 

utterly divine! 

TOP MARKS 

FOR MITSUBISHI PENCIL CO. 

Two new stationery products are 

set to take the classroom by storm as 

Mitsubishi Pencil Co. reveals its 

latest Back to School offering. 

The pencil case is to be given more 

space as the magical uni-ball Fanthom 

arrives to replace the need for messy 

correction fluid and tape. Educated 

starlets young and old will be amazed 

by the Fanthom’s ability to easily 

erase text by using the pen’s cap to 

remove handwritten notes. Available 

in six different colours, the Fanthom is 

sold loose and in a variety of single, 

twin and triple pack formats. 

uni-ball Signo Scents are another 

great addition to the pen pot. A collection 

of ten pens that smell fruity and 

sweet, they have fast become the talk 

of the playground as children collect 

them to write essays that stink and 

draw pictures that pong. 

Handwriting has never smelt so good 

thanks to the eye catching packaging, 

point of sale materials and a dedicated 

microsite that supports the 

range. Pens are sold individually and 

in packs of three or five. 

Stuart Barker, Marketing Manager 

at Mitsubishi Pencil Co., said: "These 

new products expand our already 

extensive Back to School offering, 

which includes the ever-popular 

Jetstream and Signo ranges. With 

exceptional offers available in our 

Back to School / College promotion, 

retailers should take stock now to 

ensure their shelves are filled with 

today’s most sought after and innovative 

writing instruments.” 


Mitsubishi Pencil Co. visit 

www.uniball.co.uk, 

www.unisuperpens.co.uk or view 

their latest tweets on Twitter by 

following @uniball_uk. 

ECOZONE INTRODUCE 

NEW NATURAL BASED APPLIANCE CLEANERS 

Ecozone, the innovative eco 

cleaning products company, has introduced 

a brand new Washing Machine 

& Dishwasher cleaner and Kettle & 

Iron descaler to its cleaning range. 

The new appliance cleaners have 

been specially formulated to clean 

and freshen appliances naturally. 

Ecozone is the first eco-friendly company 

to enter the market with natural 

appliances cleaners without the use 

of harsh and often toxic chemicals. 

The Washing Machine and 

Dishwasher cleaner (RRP £3.49) works 

by removing limescale and detergent 

deposits that have built up over time, 

helping machines function at optimum 

level, thus helping to avoid expensive 

call out charges and repair bills. 

Ecozone’s safe, eco-friendly formulation 

cleans right inside the appliance, 

leaving a clean and odour-free machine. 

The pack comes with 6 applications of 

the easy to use non-toxic formula. 

The Kettle & Iron Descaler (RRP 

£2.49) has been specially formulated to 

effectively remove limescale deposits 

without toxic chemicals. By descaling 

regularly, appliances work more effectively 

and can often reduce electricity 

costs. Offering three applications in each 

pack, it’s an economical and eco-friendly 

way to keep appliances working. 

Suitable for both Kettles and Irons, the 

natural formula helps appliances to 

function better and prevent the problems 

associated with limescale buildup. 

As with all the Ecozone products, 

the appliance cleaners have no phosphates, 

thus minimum aquatic 

toxicity and are biodegradable. 

“We have created eco appliance 

cleaners to encourage people to maintain 

their appliances in an eco-friendly 

way without the use of harsh toxic 

chemicals. In regards to appliance 

cleaning products we definitely saw a 

gap in the market, and we know protecting 

appliances to last longer and 

run more effectively will save energy. 

Previously customers were presented 

with harsh toxic chemical descalers 

and have now been given a greener 

choice,” says Simeon Van der Molen, 

Managing Director of Ecozone Ltd. 

“At Ecozone we are constantly 

trying to help consumers understand 

that appliances cost less to run and 

last longer if they are looked after efficiently.” 

Ecozone’s product portfolio 

includes a full range of washing and 

drying consumables, cleaning products 

and other quirky and innovative 

household gadgets. All Ecozone products 

are environmentally friendly, 

save time, money and energy and 

help make recycling quick and easy. 

Ecozone products are available at 

John Lewis, Wholefoods, Oxfam, 

Amazon UK, Comet, Curry’s, Dixons, 

House of Bath, Lakeland, The National 

Trust, Ocado, QVC and Scotts of Stow. 

Ecozone is an international company 

that designs and produces 

ecological cleaning products, energy 

saving products and gadgets. 

Originally founded in 1997 in 

England, Ecozone has been a trendsetter 

from the start, marketing 

high-quality, utilitarian products to a 

broad consumer base. 

SWAN LAUNCHES 

NEW MULTIPACK ROLLING PAPERS IN GROWING SEGMENT 

The highly popular Swan 5+1 

Multipack now has two exciting new 

additions to the range, with Swan 

Ultra Fine Silver and Swan Blue 

Lightweight Multipacks available 

now. 

The Silver and Blue rolling paper 

varieties are popular among RYO consumers, 

now accounting for nearly 

20% of regular booklet volume. The 

Multipack category is showing strong 

signs of growth, +5.4% in volume 

year on year, making it the fastest 

growth segment in the rolling paper 

market. 

Said Mark Alldred, Marketing 

Manager at Republic Technologies 

UK: “The Roll Your Own smoker is 

looking for convenience and value for 

money when purchasing tobacco 

accessories. By expanding our multipack 

range, we are making it easy for 

RYO smokers to bulk-buy their 

favourite papers, and rewarding our 

loyal customers by offering them six 

packs of high quality rolling paper for 

the price of five. 

“Consumers are faced with an 

uncertain economic outlook. They are 

looking for value in their day to day 

purchases. Our new products now 

mean we have the most comprehensive 

range of quality rolling papers in 

this growing Multipack category. 

Already we have received a great 

response from the trade, with a major 

multiple already listing the Silver 

Regular and Multipack varieties. 

There is also significant interest across 

the new range from a number of 

retailers in different channels as they 

look to adapt their ranges to suit 

growing consumer trends in the Roll 

Your Own sector.” 

The 5+1 Multipacks come in new 

outers with updated perforations, 

which reduces the chance of rips and 

ensures enhanced on-shelf presentation. 

The redesigned outers prove two 

different ways for the merchandise to 

be displayed. They have also been 

reduced in size, providing a smaller 

on-shelf footprint. 

Silver Ultra Fine Regular papers 

will also be available to buy in single 

units containing 50 papers per pack 

with an RRP of 35p per booklet. The 

Silver weight paper is growing as 

consumers look for a less papery taste 

in their RYO cigarette. 

Republic Technologies UK 

www.houseofswan.com 

BEAUX BELLES OF LONDON LAUNCH 

GIFTING SPECIALIST BRINGS EXPERTISE TO THE BEAUTY MARKET 

Beams International, the UK’s 

market leader in food and drink 

gifting products, has launched a cosmetics 

and toiletries division - Beaux 

Belles of London. 

Trading on the Beams reputation for 

supplying quality licensed gifts to 

large high street names such as BHS, 

Tesco, Boots and Sainsbury’s, Beaux 

Belles of London is offering retailers 

and brand owners a high quality range 

of cosmetic and toiletry gift ideas. 

The company is working with 

award-winning designer Laura 

Darrington. Laura’s work is highly 

successful in the greetings card 

market, and Beaux Belles has created 

two toiletry ranges inspired by her 

distinctive style. 

Laura Darrington’s ‘Floral Fusions’ 

and ‘Home Sweet Home’ pair premium 

products with packaging that 

reflects the feminine, vibrant theme of 

her designs. 

‘Floral Fusions’ is a selection of 

luxury hand care, bathing and travel 

products blended with the fragrant 

mix of black osmanthus, neroil and 

rose, wrapped in a warming base of 

sweet amber, ebony wood and musk. 

RRP for the range is £4.99 - £13.99. 

‘Home Sweet Home’ features a 

journal, fine bone china mug and 

other garden inspired gifts and toiletries 

fragranced with calendula and 

fig. RRP for the range is £4.99 - £13.99. 

Both collections are premium 

ranges and have been initially developed 

for the department store and 

independent gift retailer market. 

Matthew Russell, Commercial 

Director, said: “We launched Beaux 

Belles because numerous clients have 

for years requested cosmetics and toiletry 

ranges. They know our reputation 

for quality and reliability and like the 

flexibility of the Beams approach. 

“We work with buyers to adapt 

and create high quality products that 

sit comfortably in specific price 

brackets. We believe this makes Beaux 

Belles a refreshing addition to the 

beauty market.” 

Beaux Belles of London successfully 

debuted at Cosmoprof in March 

and is being established under the 

expert guidance of Charlotte 

Chambers, Head of Marketing and 

Product Development. 

Charlotte, whose previous roles 

include Marketing Manager at Fine 

Fragrances & Cosmetics Ltd, brings 

more than 10 years’ cosmetics 

industry experience to the company. 

Charlotte said: “The team has a 

wealth of knowledge and understanding 

of the gifting industry. 

Our expertise in developing tailormade 

products and stylish 

off-the-shelf collections is the key 

to the highly accessible male and 

female gift ranges we offer. I 

believe this sets us apart from other 

gifting houses, and I am looking 

forward to the opportunities 

ahead.” 

In addition to the current ranges in 

production, Beaux Belles will be 

announcing further licensed collections 

in the coming months. 

Beaux Belles of London will be featuring 

Laura Darrington ‘Floral 

Fusions’ and ‘Home Sweet Home’ at 

the Autumn Fair in September. 

Beams International Ltd 

Tel: 01634 265 780 

www.beamsinternational.com 

WWW.GROCERYTRADER.CO.UK/NONFOOD


Tel: 01923 272960 

HARDWARE NEWS 


ENERGY EFFICIENT DIMPLEX 

AIR CURTAINS CAN HELP HIT CRC TARGETS 

With the government’s CRC 

Energy Efficiency Scheme now in 

effect, supermarkets and other large 

grocery stores are actively looking 

for ways to reduce their energy consumption, 

and Dimplex air curtains 

can help, by creating a stream of 

fast-moving air that stops treated 

air from escaping through open 

doorways. 

The scheme, formerly known as the 

Carbon Reduction Commitment, is 

mandatory for large organisations and 

aims to improve energy efficiency and 

cut carbon emissions by rewarding 

organisations for reducing energy use. 

Specifying air curtains, or upgrading 

them to more efficient units, can offer 

a fast and easy way to reduce the 

energy required to maintain a comfortable 

indoor environment. 

Doorways can be one of the biggest 

challenges to heating or cooling retail 

premises and air curtains offer the 

perfect solution, providing an invisible 

curtain of air to separate internal 

and external environments when 

access points are open. They are a relatively 

low cost yet effective way to 

increase the efficiency of the whole 

HVAC system, maintaining comfort 

and saving energy, reducing whole 

facility running cost as well as carbon 

emissions. 

Dimplex air curtains are easy to 

retrofit, as the manufacturer offers 

both recessed and surface-mounted 

models. Alternatively, the units can be 

installed at the same time as the air 

conditioning or heating system, for a 

complete effective HVAC solution. 

NEWS IN BRIEF 

HARDWARE NEWS 

72% OF BRITS WANT CONTACTLESS 

PAYMENT IN ALL STORES 

A new study by the UK’s leading discount 

website has found that nearly three 

quarters, 72% of Brits would like to see 

contactless payment technology 

introduced into all supermarket stores. In 

light of the recent decision by the Co- 

Operative to trial contactless payment 

technology on payments under £15; the 

UK’s leading discount code website, 

www.MyVoucherCodes.co.uk, has 

conducted a flash poll to gage public 

reaction. The research found that 72% 

want to see the technology used in all 

supermarket stores, the overriding 

reason for the majority being that they 

believe it will make the shopping 

experience ‘easier.’ 

PETER ROBERTS JOINS AN 

EXPANDING SMI TO INCREASE SALES 

Seymour Manufacturing International, 

Telford, Shropshire, the leading provider 

of Tempro® thermal insulation systems 

to the food chain has recruited Peter 

Roberts as Accounts Manager for the 

Midlands and Wales. Peter joins a team 

which is expanding to match the 

company’s sales growth at a time when 

SMI is excited to be introducing new 

products. 

BANK MACHINE NEW NATIONAL LINK 

UP WITH MARTIN MCCOLL’S 

Bank Machine has launched the UK’s first 

network of £5 note-only cash machines. 

21 machines are appearing in Martin 

McColl’s stores, from Cornwall to 

Aberdeenshire and Cardiff to Norfolk. 

The initiative forms part of Bank 

Machine’s ‘Fight For Fivers’ campaign 

designed to deliver more fivers into 

circulation and give customers more 

control over how much they withdraw. 

Bank Machine was the first ATM 

operator to install £5-only cash machines 

with two machines in London getting an 

additional 100,000 fivers into circulation 

every month. 

To further reduce energy use, 

Dimplex air curtains are supplied 

with a built-in Building Energy 

Management System (BEMS) interface 

as standard and they can also be 

controlled via timers, presence detectors 

and temperature controls, which 

together improve the overall performance 

of a heating or cooling system. 

For example, efficiency can often be 

improved by linking the operation of 

air curtains to other HVAC equipment 

either directly or via suitable 

BEMS links to avoid conflicting operation 

and improve overall system 

efficiency. 

With many retailers now considering 

how to reduce carbon 

emissions, enhanced products and 

new technology will play an 

increasingly important role in 

achieving lower emissions. 

Dimplex has a full range of air curtains 

that can all have a positive 

impact on carbon emissions wherever 

fitted, from the CAB and DAB 

ranges installed over doors of 3m 

or 4m respectively, to the prestigious 

ARC designer models and 

heavy duty IAB range for large 

industrial premises including 

warehouses. 

Dimplex 

Tel: 01489 773336 

Email: marketing@dimplex.co.uk 

www.dimplex.co.uk 

FORTRESS TECHNOLOGY 

HELPS TO ENSURE A HAPPY BIRTHDAY FOR 

CUSTOMERS OF THE JUST LOVE FOOD COMPANY 

Competitive price & good 

delivery times win a place on nutfree 

cake production line for 

leading manufacturer of metal 

detectors 

Newly-established food business, 

The Just Love Food Company, looked 

to the UK’s leading designer and 

manufacturer of metal detection systems, 

Fortress Technology when 

setting up its production line for nut 

free celebration cakes in South Wales 

earlier this year. 

Launching in 200 Sainsbury’s 

stores nationwide, The Just Love 

Food Company was set up by Mike 

Woods after struggling to find suitable 

birthday cakes on the market 

for his two children with nut allergies. 

In order to comply with food 

industry standards, he had to incorporate 

a metal detector into the 

brand new facility at Blackwood, 

Gwent. 

“We have searched the breadth of 

the UK to find suppliers who meet 

our requirements and who acknowledge 

our nut free promise. Fortress 

Technology was able to offer us a 

competitively-priced metal detection 

system suitable for our needs and to 

ensure delivery to fit in with production 

schedules” he commented. 

“Fortress’s Phantom In-foil Metal 

Detector has the capability of 

detecting metal contaminants and to 

differentiate between them and the 

ferrous metals contained in our foiled 

cake boards.” 

Mike confirmed that the metal 

detector was easy to install and 

operate on the unique birthday 

cake production line and that 

Fortress had provided good levels 

of service and training, concluding 

that he would be happy to recommend 

the company to other food 

manufacturers. 

The robust metal detection system 

is operating on Just Love Food’s production 

using the latest Digital 

Signal Processing technology to provide 

unparalleled precision and 

speed. 

Established in the UK since 1999, 

Fortress Technology offers an extensive 

range of Phantom branded metal 

detection systems for a variety of 

industries including food, pharmaceutical, 

lumber, plastics and textiles. 

As well as supplying a series of standard 

metal detectors, the company 

can custom-build machines to suit 

non-typical applications. 

Fortress is backed by skilled inhouse 

design, technical and 

consultancy teams and a growing distributor 

network. The company offers 

high quality spare parts, flexible warranty 

packages, training, product 

testing and rental units. 

Fortress Technology (Europe) 

Ltd 

Tel: 01295 256266 

E: info@fortresstechnology.co.uk 

www.fortresstechnology.co.uk 

FREE £60 CCTV SURVEY 

FOR NEW WEBSITE VISITORS 

CCTV Alarm Shops’ new 

website has just gone live at 

www.cctvalarmshop.co.uk 

As one of the best portals in the 

industry for guidance, selection and 

purchase of CCTV equipment and 

alarm products, the new website is 

both easy to use and helpful. And as 

a web launch special offer, the company 

will conduct a free CCTV survey 

worth £60 for anyone visiting the 

website in the next month. The 

colourful CCTV Alarm Shop website 

is clearly laid out and guides the user 

through the sometimes tortuous 

process of CCTV equipment selection. 

Here, there are four easy steps for 

choosing cameras, DVRs, monitors, 

and the cables and connectors to meet 

any budget with the best possible 

package. Also available are replica 

cameras, dummy alarms, and CCTV 

warning signs. 

Under the alarm products section, 

there is a full array of equipment on 

offer from home and business alarm 

kits to home, shed and barn security 

as well as fire safety products. 

The wide range of equipment from 

CCTV Alarm Shop is second to none 

and the quality of the product is 

assured with a full four year guarantee. 

Prices are keen too, and online 

purchasers gain free postage and 

packaging to anywhere in the UK 

mainland. Quantity discounts are 

available and CCTV Alarm Shop can 

also provide a nationwide installation 

service if required. 

CCTV Alarm Shops’ new website has just 

gone live at www.cctvalarmshop.co.uk 

The company will conduct a free CCTV survey 

worth £60 for anyone visiting the website in 

the next month. 

The CCTV Alarm Shop product 

range is ideal for all types of applications 

from retail, offices, warehouse 

and distribution to schools, hospitals, 

public buildings and farms. 

Further information on CCTV 

Alarm Shop is available by 

emailing 

sales@cctvalarmshop.co.uk, 

telephone 0800 652 0670 or by 

visiting the company’s website 

at www.cctvalarmshop.co.uk 

LETTING OFF STEAM! 

Rational’s UltraVent® for Retail 

Premises - Combi Cooking Without 

the Steam. 

the control panel and press a button - 

the SelfCooking Center does the rest. 

It selects the best way to cook the 

Cooking ‘front-of-house’ is food, leaving staff free to look after 

becoming increasingly popular in customers. 

retail outlets. It’s a great way to display 

and advertise the freshly cooked 

food to customers and entice them in 

with the delicious smells. However, 

one drawback can be the cooking 

fumes and steam, which usually 

result in an expensive ventilation 

system needing to be installed. 

From spit-roast chickens to fresh 

bread and pastries, Rational’s 

SelfCooking Center® makes light 

work of cooking it all. Now, Rational’s 

UltraVent® condensation hood makes 

it even easier for retailers to cook 

front-of-house in a SelfCooking 

Center, eliminating unwanted cooking 

fumes and steam. 

For information and brochures, 

or to arrange to come to a free 

SelfCooking Center® 

‘TeamCooking Live’ seminar, 

contact your dealer, freephone 

Rational UK on 0800 389 2944 

or call +44 800 389 2944. For 

product information and contact 

details see 

www.rational-UK.com. 

For information about Club 

Rational, including recipes and 

combi cooking tips, visit 

www.club-rational.com/gb. 

Follow Rational UK on Twitter 

and Facebook. 

The UltraVent hood 

fits onto the SelfCooking 

Center, and uses 

patented condensation 

technology to absorb and 

draw off steam and 

vapour as the food cooks 

and when the door is 

opened. The vapours and 

steam are collected, condensed 

and easily 

drained away. No need 

for expensive extraction 

systems and no 

unwanted fumes and 

steam. 

UltraVent requires no 

external connection and 

is easy to install, with no 

restrictions on where the 

SelfCooking Center 

needs to be situated. It 

saves space and installation 

costs and makes the 

working environment 

more pleasant. 

Rational’s SelfCooking 

Center can cook virtually 

anything perfectly, at the 

push of a button. It’s 

extremely easy to use. 

Simply put the food in, 

select the type of food from 

WWW.GROCERYTRADER.CO.UK/HARDWARE


Email: grocery@flame1.com WAREHOUSE AND LOGISTICS 

Tel: 01923 272960 

STRONG SALES JUSTIFY SUPPLY CHAIN INVESTMENT 


elcome to The Grocery Trader’s quarterly supermarkets’ commitment to continued investment in warehouse and logistics space, than elsewhere in the grocery 

scenario. As Alex Laffey, Network Development Briggs UK will look after Yale’s new 

Northern Ireland. Under the agreement 

Warehouse & Logistics feature. The CBI’s their warehousing and logistics infrastructures. 

Wlatest survey shows retail sales growing As reported on last month’s front page, Tesco has director for Tesco, explained, “Our supply chain is a critical 

and used truck sales, plus rental, contract 

at their fastest since April 2007, with the World Cup and 

the seasonal warm weather contributing to increased 

consumer spending. 

The retail sectors showing the strongest growth were 

grocers, clothing, and footwear and leather. Better still, 

the CBI survey shows sales growth expected to go on in 

August. 

Other sectors have been hit hard by the credit crunch 

and ensuing recession, but retail has been turning in a 

consistently strong performance in the tough economic 

climate. These latest figures definitely justify the major 

selected Toyota Material Handling to supply the material 

handling fleet for their new Avonmouth depot. 

Toyota will support the operation with the supply and 

service of a fleet of over 130 units including low-level 

order pickers and powered pallet trucks, helping operators 

to pick productively and safely. Enhancing the 

retailer’s supply capability in the Southwest, the new 

depot will handle over two million cases of fresh and 

frozen food each week to fill the shelves of 235 Tesco 

stores in the region. 

Suppliers and retailers are more equal partners in the 

part of our commitment to our customers as it allows 

us to provide the value for money, range and convenience 

they expect, all in first class condition. This means we 

place great importance on the partners we choose as they 

must share our commitment to quality, our customers and 

to the environment.” 

In a second major development, Briggs Equipment UK, 

the national independent service provider and materials 

handling equipment specialist, is to take over Yale UK’s 

assets and become the exclusive distributor of Yale 

Materials Handling’s trucks in mainland UK excluding 

hire, service and parts. 

The deal takes effect from 1 August. 

Briggs will continue to look after CAT 

trucks in the UK until the end of 

September. Briggs Equipment will run its 

UK Yale distribution from Briggs’ existing UK base at 

Cannock. Briggs does not make any trucks itself and is 

totally service-based: it will be interesting to see how the 

truck manufacturers and their distributors respond with 

competitive service offerings. 

The Grocery Trader 

TO READ MORE COMMENTS FROM THE GROCERY TRADER GO TO WWW.GROCERYTRADER.CO.UK 

CAN SUPPLY CHAIN COLLABORATION IMPROVE ON SHELF AVAILABILITY 

SCALA ANNUAL LOGISTICS DEBATE 2010 

Some of the leading names in UK 

supply chain and logistics gathered 

last month at the SCALA Annual 

Logistics Debate at Wroxall Abbey, 

Warwick to discuss “Can Supply 

Chain Collaboration Improve On 

Shelf Availability” 

The debate, hosted by leading 

supply chain consultants SCALA, was 

chaired by David Grahamslaw, vice 

L-R: John Potter, Senior Partner, SCALA Consulting; Dunc Lowe, Supply Chain Director, Pepsi Co; David 

chair for CILT West Midlands, with an 

Grahamslaw, Vice Chair, CILT West Midlands; Keith Newton, Customer Logistics Director, Cadbury UK 

expert panel comprising: Dunc Lowe, 

and Neil Ashworth, Supply Chain Director, Tesco.com. 

Supply Chain Director for Pepsi Co; 

Keith Newton, Customer Logistics 

Director for Cadbury; Neil Ashworth, 

Supply Chain Director for Tesco.com 

and John Potter, Senior Partner at 

SCALA. 

Peter Surtees, European Supply 

Chain Director for Kimberly Clark had 

initiated debate earlier in the day 

revealing that on shelf availability plays 

a critical role in the organisation as it is 

the ultimate KPI used. He indicated that 

just 1% improvement in on shelf availability 

could be potentially worth up to 

£5million, depending on the product 

mix. This news follows research conducted 

by SCALA last month revealing 

that a shocking 15% of leading FMCG 

brands do not know their current levels 

of on shelf availability achieved. 

The research also revealed that in 

contrast to Kimberly Clark, a third of 

brands did not have on shelf availability 

as a key KPI. John Potter remarked on 

how levels achieved and degrees of collaboration 

across the supply chain had 

yet to meet the indicators set out 15 

years ago. Over the course of the open 

debate discussion was raised on who 

was responsible for initiating these partnerships, 

what the barriers were to 

establishing effective collaboration and 

who was to blame for failing to meet on 

shelf availability targets. 

Keith Newton elaborated on the fundamentals 

required for effective 

collaboration: “To enable good collaboration, 

you need good basics.” Expanding 

on this theory, he explained that the 

essence of achieving this was to develop 

successful relationships and collaboration 

internally. Having gone through an 

extensive learning period over the past 

two years, customer service had become 

the number one business objective for 

Cadbury, in addition to introducing collaborative 

seasonal delivery teams, with 

operations and planning already 

underway for Easter 2011. 

The introduction of these new 

internal mechanisms had then provided 

the ability to work proactively 

with customers and establish joint supplier 

plans around new collaborative 

frameworks. Keith indicated that, with 

some customers, this has improved 

their awareness of, and levels of, on 

shelf availability. In addition, working 

collaboratively with third parties across 

Cadbury’s and its customers’ warehouses 

and transportation enabled 

them to identify new measuring practices. 

Where previously they tracked 

delivery on time in full, engaging with 

third parties had improved these measures 

by focusing on post goods issue. 

Further to building relationships and 

partnerships, Neil Ashworth from 

Tesco.com said that without visibility 

across their extended supply chain networks, 

organisations would be unable to 

progress down the collaborative agenda, 

heightened by a lack of specificity 

regarding the definition of ‘shelf-edge’. 

With increased internationalisation, 

technological advancements and multichannel 

offerings, he said supply chain 

teams must be aware that the “shelf 

edge is everywhere, in store, on the web, 

on the phone, even at the water cooler. 

Key to this development is customer 

research; today’s customer is predicated 

on deselection online, unlike traditional 

selection in store. This deselection 

process involves editing out on price, 

unavailability, returns policy and 

increasingly the ethical and moral credentials 

of those in the supply chain. As 

a result, the retailer has many challenges 

from these emerging market dynamics.” 

Neil continued: “The challenges are 

greater than ever in this new virtual 

world, and we have to embrace these 

new relationships. We see collaboration 

as an overwhelming priority and 

we must all be ready for the crosschannel 

consumer and prepared to 

collaborate to win their business.” 

PepsiCo has simplified its strategy for 

achieving successful customer collaboration. 

Dunc Lowe emphasised that despite 

technological advances, the value of 

human interaction cannot be understated 

in building sustainable long term relationships 

with customers: “We do some 

of our best collaborative work by simply 

going and talking to people.” He went on 

to emphasise that supply chain collaboration 

should not be exclusively focused on 

availability: “It is about creating the right 

agenda in which you can participate.” He 

added that manufacturers must accept 

that the retailer will invariably hold the 

balance of power. 

When the debate was thrown open, 

some lively exchanges ensued, with 

the issue of trust between retailer and 

manufacturer being raised repeatedly. 

Duncan continued: “Trust is implicit 

in our relationship with retailers.” The 

Cooperative food group admitted that 

60-70 per cent of shelf gaps can be 

attributed to issues at retail stores, 

which still left 30-40 per cent to tackle. 

The question of implants at retail 

sites was also raised again and again, 

with many participants convinced 

they were the most effective method 

of improving relationships and developing 

greater understanding of 

customer operations and strategy. 

“Implants are invaluable, but not critical,” 

Duncan added. In addition the 

need for incentivised relationships 

with 3PLs was another area lacking in 

the supply chain industry, with 

greater opportunities to seek mutual 

benefits yet to be embraced by many. 

The SCALA Annual Logistics 

Debate, attended by over 150 delegates, 

was supported by the CILT UK, 

AEB Advanced Global Trade Solutions, 

Slimstock and BiS Henderson and 

CDC Software Solutions. 

For more information please 

visit www.scalagroup.co.uk 

AEB (INTERNATIONAL) LTD TO SHOWCASE SUPPLY CHAIN SOLUTIONS AT IMHX 2010 

AEB (International) Ltd has 

announced that it will exhibit at the 

IMHX at NEC Birmingham in 

November. The company, a leading 

software provider in the fields of 

logistics and global trade, will focus 

its attention at the show on two key 

modules - transport and warehouse 

management - of the supply chain 

management solutions suite ASSIST4. 

ASSIST4 is a comprehensive solution 

for all logistical processes in 

global trade. It can manage the entire 

warehouse process, from goods 

receipt to stock putaway, from 

picking and stock removal to packing, 

from complete freight document 

preparation to loading. By standardising 

and automating business 

processes in supply chain execution, 

logistical processes become more reliable 

and efficient. This in return helps 

companies to cut costs and remain 

competitive. 

LADDERLOGS 

ARE ATTACHED AS REPUBLIC TAKES STEPS 

IMHX 2010 HAS THE ANSWERS… 

Ladderstore is providing Republic 

(Retail) Ltd, a leading multi-branded 

fashion retailer, with platform step 

ladders and mobile safety steps 

fitted at point of purchase with its 

ladder tagging system, Ladderlog. 

The Blue Seal steps recommended 

to Republic by Ladderstore, were considered 

particularly suitable for retail 

stores given their deep treads and 

double hand-rails. The decision to 

pre-attach a Ladderlog gave 

Republic’s Head Office the reassurance 

it needed that the steps being 

delivered complied with the Working 

at Height Regulations and were ready 

for immediate use. 

Sara Winterburn, Facilities Manager 

at Republic said, “I selected the 

Ladderlog system because it is easy to 

use, is clearly visible and seems the 

most appropriate asset management 

system for the retail environment. It is 

also extremely helpful that Ladderstore 

fits them to the steps prior to store 

delivery. Not only does this mean we 

know they are ready to use on receipt, 

but it is also more cost efficient.” 

The move to use the Ladderlog tagging 

system was part of a wider 

training review for store staff. It now 

forms part of a quarterly health and 

safety audit in the store with staff 

trained to inspect ladders and report 

defects. In the view of Gail Hounslea, 

Managing Director of 

Ladderstore.com, “Republic is demonstrating 

a proactive approach to its 

health and safety responsibilities. Pretagging 

Ladderlog is an excellent 

example of a company minimising 

any risk to the safety of its staff.” 

Commenting on the order process, 

Sara says, “We now order all our 

ladder equipment from Ladderstore, 

and it could not be easier. Our dedicated 

Account Manager sends us an 

acknowledgement same day on 

receipt of our order and the store usually 

receives the goods within 2 days - 

the process couldn’t be more convenient. 

Ladderstore will even deliver to a 

specific date for a new store opening.” 

Visit www.ladderstore.com for 

information and advice or call 

01204 590232. 

The UK logistics industry is estimated 

to be worth more than £74bn 

per annum, and employs a staggering 

one in twelve UK workers. The supply 

chain links manufacturers, distributors 

and retailers with their markets. 

Distribution is therefore at the forefront 

of our economic recovery. Many 

of the products and services displayed 

by the 300+ exhibitors at IMHX 2010 at 

the NEC from 16-19 November will be 

aimed at the distribution industry. 

Reasons to pre-register 

IMHX 2010 is the number one place 

to meet suppliers and network with 

new contacts. With over 300 exhibitors 

displaying their products and services 

and showcasing the latest technology, 

visitors to IMHX will learn what’s hot 

in the handling industry and what 

future trends are likely to be. With 

hundreds of products on show and 

many featured in live demonstrations, 

visitors will gain hands-on experience 

and valuable insights. IMHX 2010 is 

the leading show for all your logistics, 

distribution and warehousing solutions. 

And, it only happens once every 

three years - so don’t miss out! 

Visitors who pre-register for IMHX 

2010 will receive a special Priority 

Pass pack by post before the event. 

This passport-style wallet contains 

everything you need to maximise the 

benefits of a visit to the show - a delegate 

name badge, the ‘Little Black 

Book’ of handling industry contacts, a 

fold-out exhibition floor plan and key 

details of the show’s environmental 

zone. 

Visitors wanting to pre-register for 

free tickets to attend IMHX 2010 can 

do so on-line by visiting 

www.imhx.biz. 

VIP parking returns to IMHX 

The exclusive VIP valet parking 

service returns to IMHX in 2010, sponsored 

by Toyota Material Handling 

UK. VIPs will be able to drive directly 

to the door of hall 18 at the NEC, from 

where their vehicle will be parked for 

them and returned to the door on 

leaving the exhibition, ensuring a 

totally hassle-free visitor experience. 

WWW.GROCERYTRADER.CO.UK/WAREHOUSE


Tel: 01923 272960 

WAREHOUSE AND LOGISTICS 


BARKER ROSS 

SPREADS THE WORD ON E-TRAINING 

AND BIOMETRICS WITH ONLINE VIDEO PRESENTATIONS 

Recruitment agency Barker Ross 

has produced two short online videos 

on biometrics and e-training in 

response to growing demand from 

prospective industrial clients for its 

unique flexible worker services. 

The short presentations - available 

via email and accessed in one click - 

clearly explain the benefits of these 

two services, which have been widely 

taken up by industrial employers 

across the Midlands. 

Barker Ross’s state of the art biometrics 

system, which accurately 

records agency workers’ time and 

attendance, has undergone further 

advances in its access control technology 

since it was rolled out two 

years ago. Latest enhancements mean 

it now provides real time, browserbased 

cost analysis enabling 

employers to keep an even closer eye 

on their labour costs as well as eradicating 

practices such as ‘buddy 

punching’ where workers clock each 

other on and off site. 

Barker Ross’s e-training video has 

also been requested by employers 

keen to know more about the online 

training in manual handling and food 

hygiene that all the agency’s temporary 

workers must undergo before 

setting foot on a client’s premises. 

Tim Sutcliffe, Director of Barker 

Ross Industrial Division, added: “Our 

e-training initiative and biometrics 

system have each generated a lot of 

An impressive payload of over 9 tonnes, 

together with an unlimited mileage 3 year 

warranty on the body, refrigeration system 

and chassis/cab, are the main attractions of 

the new Isuzu 18-tonne refrigerated demo 

vehicle that has just gone into service. 

Built in conjunction with leading refrigerated 

bodybuilder Gray & Adams, the Isuzu 

18-tonner confirms the company’s growing 

appeal within the refrigerated transport 

sector. Keith Child, Marketing Director at 

Isuzu Truck UK, says: “When we originally 

launched the new Forward range, the food 

distribution sector was an instant success 

especially at 7.5 tonnes. Last year, we operated 

a fridge demo truck at 11 tonnes and 

now this year we are showing customers 

the benefits of our even larger 18 tonne range 

for controlled temperature distribution.” 

The new Isuzu F180.260 18 tonne 

rigid demo truck features a Gray & 

Adams 24ft dual compartment refrigerated 

body, with a moveable bulkhead 

for operating chilled and frozen goods 

within the same vehicle. Refrigeration is 

provided by a Carrier Transicold Supra 

750MT system, and the vehicle is also 

fitted with a 1.5tonne tuckaway taillift. 

“With the current success of our 

7.5tonne range in the refrigerated sector, 

we now want to show customers the benefits 

of running our higher weight 

vehicles for temperature controlled operations. 

This 18 tonner achieves over 9 

tonnes of payload, a respectable weight 

for this type of vehicle, and what’s more 

this package includes a comprehensive 3- 

year warranty,” commented Keith Child. 

Tim Sutcliffe, director of Barker Ross 

Industrial Division. 

interest, with industrial clients in a 

whole range of sectors selecting these 

services. 

“In just one click employers can 

easily find out more about the benefits 

of both, and early indications suggest 

the videos are very useful.” 

The Leicester-based consultancy 

supplies thousands of temporary staff 

in industries such as picking, packing, 

manufacturing, distribution and logistics, 

with Dominoes Toys in Leicester 

and William Sinclair Horticulture in 

Lincoln among its diverse range of 

clients. 

Barker Ross 

www.barkerross.co.uk 

DOUBLE BENEFIT 

WITH NEW ISUZU 18TONNE FRIDGE TRUCKS 

The new Isuzu 18-tonne demo truck 

can be booked by contacting your local 

Isuzu truck sales dealership or by calling 

Isuzu Truck (UK) on their demonstrator 

hotline - 0845 226 7983. 

The 18-tonne 4x2 Isuzu features Isuzu’s 

own turbocharged and intercooled 4- 

cylinder diesel engine, providing 191Kw 

(260bhp) power output at 2400rpm, peak 

torque (761Nm) from 1450 rpm, EGR 

(Exhaust Gas Recirculation) matched to an 

Eaton 6-speed manual transmission. 

The ‘Forward’ F180.260 also features 

Isuzu’s new ‘Hexapod’ design day/rest 

cab, one of the roomiest day cabs at this 

weight range on the market in the UK. It 

is so large that some operators convert 

the cab into a sleeper cab simply by fitting 

curtains and a night heater. The cab 

also offers excellent cross-cab access and 

is packed with ‘standard’ equipment 

such as an air suspended driver’s seat, 

dual SRS airbags, cruise control, exhaust 

brake, keyless door entry, immobiliser 

and radio/CD player. 

“We believe this Isuzu/Gray & Adams 

18-tonne ‘package’ is a serious contender 

in today’s tough commercial environment, 

giving operators of temperature controlled 

transport an opportunity to make major 

savings in long-term operating and whole 

life vehicle costs,” concluded Keith Child. 

Full details of the 2010 Isuzu Truck 

product range can be viewed and 

downloaded from the company’s 

website www.isuzutruck.co.uk 

FLEET BUDGET PROTECTION... 

EVERY STEP OF THE WAY! 

Since the introduction of 

Handistep during 2001, this unique 

step is recognised as an OEM 

approved Fleet safety related 

product fitted to Corporate and 

Lease/Hire Van Fleets. It provides 

fleet benefits and savings for ALL 

van fleets & van owners. 

Handistep is designed to provide 

Anti-slip, self-cleaning Polymer 

treads mounted onto a strong metal 

frame, offering deeper, wider van 

safety step treads. It cares for operatives 

Handistep take Health & Safety 

very seriously, and all their step prod- 

loading roof mounted 

ucts feature high visual red reflective 

equipment, and loading goods in / 

tape included in their standard step 

out of high roof vehicles. It also gives 

specification, to address the 

Van rear protection to help reduce 

panel damage, repairs, downtime, 

labour and write offs. 

Handistep’s engineered design 

helps address diverse savings in 

Highways legislation (Chapter 8) 

directives which became mandatory 

in 2009. 

Each year Handistep step solutions 

exhibits at CV Operators 

fleet safety, savings and protection 

Shows, UK/EU/international 

to support fleet H&S/risk compliance 

Fleet Forums; OEM, NAPFM Police, 

to the Corporate 

MOD, HMS, NHS Govt Van 

Fleet 

Manslaughter Bill 220EN, particularly, 

the “Relevant Duty of Care” 

section, that requires Fleet 

Managers to carry out a full risk 

assessment covering safe loading 

and unloading of equipment, as 

mobile workshops / delivery vehicles 

are now regarded as the 

operative’s place of work. 

Handistep quickly responded to 

fleet demand with their NEW 

UNIQUE HI-VIZ YELLOW HAND- 

ISTEP, and it is proving a popular 

choice for van fleets operating during 

night work shifts. 

The Handistep is specified to fit 

on both old and new vans within 

Major Van Fleet contracts. The 

Handistep has been manufactured 

under stringent ISO 9001 (2000) standards 

and meets both TUV and 

ELVD directives. 

Co-operative Food Retail Logistics 

called on EnerSys to help optimise 

the warehouse space at its new distribution 

centre at Birtley in County 

Durham by minimising the area 

required for charging warehouse 

truck batteries. The solution was to 

build a three-tier battery bank - with 

potential to go even higher - served 

by a unique electric-powered 

changing cart, believed to be the first 

of its type in the EU to work without 

hydraulics. 

This novel installation forms part 

of an advanced battery management 

system to meet Co-operative Food 

Retails Logistics' key objectives of 

best practice and sustainability. 

Sophisticated charging and allocation 

procedures as well as remote diagnostic 

facilities ensure optimum 

performance over an extensive projected 

working life for the batteries 

and warehouse trucks. 

"This new installation continues 

the policy employed at our other 

sites and provides a good benchmark 

for the group," says Chas 

Shepperson, National MHE Fleet 

Manager at Co-operative Food Retail 

Logistics. "We have a strong relationship 

with EnerSys, and they went out 

of their way to listen and devise what 

we wanted." 

The new 285,000 sq ft (26,500 sq m) 

distribution centre opened in April 

2009 and incorporates ambient, 

chilled and frozen storage. From here 

goods and distributed to 260 Co-operative 

stores throughout the North East 

and Scottish Borders. 

The Birtley site has been designed 

from the ground up to incorporate 

state-of-the-art equipment to support 

efficient and sustainable 

operations. Advanced voice picking 

technology helps the 500 distribution 

staff on site to fulfil over 200 

deliveries a day and pick half a million 

cases a week. The aim is to pick 

down to a single item if needed. To 

meet the projected workloads Cooperative 

Food Retail Logistics 

selected a fleet of 61 warehouse 

trucks from its MHE partner Linde. 

These include pallet transporters, 

low level order pickers and reach 

trucks which handle to the fifthlevel 

top beam at 11.455m - the 

highest currently in any of the business's 

warehouses. 

From its experience at other 

depots, Co-operative Food Retail 

Logistics had a good understanding 

of its requirements for the battery 

system. This required the elimination 

of manual handling and lifting of 

batteries and the adoption of the 

latest technology for battery management, 

charging and changing. It was 

important that by minimising the 

overall footprint of the charging area 

to allow more space for storage, operational 

flexibility was not 

compromised. 

Co-operative Food Retail 

Logistics has a long-standing relationship 

with EnerSys and over 90% 

of the 2000+ batteries used across its 

19 warehouses are Hawker 

Evolution units. With a gelled electrolyte, 

Hawker Evolution offers a 

providing Fleet Protection/H&S/ 

Risk/Savings/Compliance & 

Sustainability. 

Call Handistep Team to find out 

about Van Trade discounts; 

Tel: 01939 260707 or email 

sales@handistep.com 

HIGHER CHARGE 

AT NEW CO-OPERATIVE DISTRIBUTION CENTRE 

number of maintenance-free benefits 

because its sealed units require no 

topping up and there is no risk of 

spillage. A highly efficient valve-regulated 

re-combination technology 

reduces gas emissions to an absolute 

minimum, which makes Evolution 

ideal for busy food distribution 

operations. 

"We started with Hawker 

Evolution batteries in 2001 and 

they've got better as we have," says 

Chas Shepperson. "The trucks at one 

of our other sites are still using batteries 

originally supplied back then. 

Gelled electrolyte means there is no 

spillage so they are safer and there 

are no problems with corrosion. 

Reduced gassing means we don't 

need special ventilation. The training 

required is also much simpler. 

Evolution is a good battery." 

Enersys Motive Power 

Karen Smith 

Tel: 0161 727 3800 

E: karen.smith@uk.enersys.com 

www.enersys-hawker.com 

www.enersys.com 



Email: grocery@flame1.com WAREHOUSE AND LOGISTICS 

Tel: 01923 272960 

CRAEMER ECOMAX 

THE FIRST PLASTIC HALF PALLET FOR SUSTAINABLE LOGISTICS 

Craemer has reacted to the 

demands made by the logistics 

industry for an alternative to the 

wooden ‘Dusseldorfer’ pallet and 

has developed a load carrier which 

offers higher levels of sustainability, 

functionality and longevity; 

whilst at the same time, enables 

universal usage across the entire 

supply chain, with an innovative 

half pallet concept. 

Craemer ECOmax is the new first 

plastic half-pallet logistics that can 

provide an alternative solution to the 

old style wooden ‘Dusseldorfer’ type 

of pallet that does not always meet 

hygienic, durability or high professional 

standards as required in the 

pallet exchange pools. 

This revolutionary load carrier 

Craemer ECOmax combines several 

advantages, which together offer sustainability 

for pallet logistics through 

the whole distribution loop. This first 

half-pallet offered by Craemer is 

designed for universal use in the 

entire supply chain from the manufacturer 

via the distributor to the retailer. 

It ensures reliable and safe use with 

all conveying and materials handling 

equipment. 

Craemer ECOmax is the first halfpallet 

designed to provide for the 

highest functionality and durability to 

support long service life in the distribution 

network. The high handling 

capacity of the range is achieved 

through the additional strengthening 

of the runner material to provide for 

consistency in use with both roller 

and chain conveyor systems. The 

enlargement of the entry width to 573 

mm provides optimal conditions for 

handling the pallets with industrial 

trucks. 

With dimensions of just 800 mm x 

600 mm x 160 mm, the ECOmax features 

non-slip stoppers which act on 

the top and under- side of the deck to 

ensure safety in transportation by 

fork-lift truck. In addition, the 

patented interlocking ‘Lego structure’ 

facilitates the safe stacking of empty 

pallets. 

Safeguarding of natural resources 

In an age of diminishing raw materials 

and the demand to reduce CO2 

output in Europe by 30 percent, the 

need has grown for an alternative that 

offers greater durability and functionality 

than the wooden half pallet that 

has been used up until now. More sustainability 

and added value in the 

supply chain are the central themes. 

In so doing, Craemer is breaking 

new ground in production, e.g. 

through the careful use of resources 

and the controlled use of recyclable 

materials that can be fed back into the 

cycle. It is also investing in the 

research and development of new 

materials and production techniques, 

and are collaborating with clients and 

business associates to find new solutions”. 

Sustainability thanks to RFID 

technology 

For intra-logistics processes, by 

integrating ECOmax with Palcontrol 

this can provide for a self-contained 

and sustainable approach to managing 

the flows of goods related to 

half pallets logistics. The management, 

control and traceability of pallet 

movements by means of RFID technology 

ensure reliable data 

management. Palcontrol can be easily 

integrated into existing customerbased 

systems. 

Craemer UK Ltd 

Steve Penney 

Tel: 01952 607800 

steve.penney@craemer.com 

www.craemer.com 

INTERLOCK PREVENTS 

WORKERS GETTING TRAPPED 

Industrial safety specialist 

Fortress Interlocks has developed 

the AutoLokP (power to lock) solenoid 

interlock to provide a means of 

escape from potentially dangerous 

areas such as robot cells, cold stores 

and warehouse bays. The AutoLokP 

internal release option can be used 

to unlock the door from the inside a 

guarded area should an operative 

become trapped; by pushing the 

button on the rear of the unit the 

tongue is released from the actuator 

head and the door can be opened. 

The AutoLokP solenoid is continuously 

energised but when the power is 

cut, the actuator is released. A system 

like this is appropriate for applications 

when an element must be locked in a 

pre-determined position such as 

access to the cabin of a gantry crane. 

AutoLokP features a robust, stainless 

steel Slide Bar with an actuator at 

the head that can be used on both 

hinged and sliding doors. The slide 

bar design ensures that the power 

cannot be turned on simply by slamming 

the door behind an operator and 

features padlock holes for lockout 

procedures and an internal release 

handle which acts as an emergency 

stop. When the door is closed the 

slide bar is pushed along until the 

actuator tongue engages with the 

Autostop unit, turning the power on. 

AutoLokP is part of the heavy 

duty amGard range of Fortress 

products and suitable for category 4, 

high risk, applications. 

Fortress Interlocks Ltd 

Louise Guest 

Tel: 01902 349 000 

E: sales@fortressinterlocks.com 

www.fortressinterlocks.com 

WORLD’S MOST RUGGED PHONE 

HELPS WORKERS STAY SAFE IN TOUGH ENVIRONMENTS 

Workers operating on their own in 

testing locations could have their lives 

saved by an advanced new safety 

monitoring solution for employees. 

Lone worker safety expert Peoplesafe, 

has teamed up with manufacturers of 

the world’s toughest phones, Sonim 

Technologies, to launch an intensive protection 

system for employees out in 

rough and remote settings. 

The new Sonim XP3 Sentinel - the 

world’s most rugged phone - has been 

designed to withstand extreme temperatures 

and water and has a highly 

durable shell to meet the demands of 

harsh working environments. 

It comes complete with software 

developed by Sonim in close consultation 

with Peoplesafe, which allows the 

company’s professionals to monitor 

and respond to lone workers aroundthe-clock 

and safeguard against 

injury, illness and personal attack. 

Worried employees can put monitors 

on greater alert when they go into highrisk 

situations. In an emergency, they can 

press a button to feed their exact location 

swiftly back while they are spoken to and 

sent assistance if necessary. There is also a 

‘man down’ motion-sensor triggered if 

the phone falls, tilts or is stationary, 

which will raise an alarm if the employee 

is unable to do so themselves. 

The service offers protection for a 

large group of employees previously not 

specifically catered for by the industry. 

And the Sonim XP3 Sentinel, with its 

seamless integration with Peoplesafe’s 

existing solutions, meets the British 

Standards relating to lone worker 

devices and monitoring. The new BS 

8484 Code of Practice for the Provision 

of Lone Worker Device Services has 

been driven by the Association of Chief 

Police Officers (ACPO) and lone 

worker specialists such as Peoplesafe to 

promote best practice for lone workers 

and to reduce the number of false 

alarms being received and responded 

to by the emergency services. 

Ian Johannessen, Managing 

Director of Peoplesafe, said: “We’ve 

worked closely with Sonim to ensure 

this mobile phone fulfils all the needs 

of hard hat-wearing lone workers in 

water, electricity and gas utilities, the 

building and construction trades and 

the farming, manufacturing and logistics 

sectors, to name a few.” 

Ian continued “Coupled with our 

holistic approach of incorporating risk 

assessments, training and support, and 

using devices which meet the requirements 

of the BS8484 for lone workers - 

such as the Sonim XP3 Sentinel - we 

provide a turnkey approach to meeting 

and exceeding the duty-of-care requirements 

companies have under UK law.” 

The phone, which comes with a 

three-year unconditional guarantee, 

boasts features including high-performance 

GPS and a rugged casing 

which protects the phone even when 

dropped from two metres onto concrete 

or submerged in water for up to 

30 minutes. It also operates in temperatures 

from -20 to +55 Celsius. 

It has a shock-resistant screen and 

meets military certification for resistance 

to humidity, salt, shock and heat. It is 

easy to use if the user is wearing gloves 

or has wet hands and its speakers can be 

heard over machinery or sirens. 

“Peoplesafe’s real world monitoring 

experience was invaluable as we developed 

this product and we’ve provided 

the capability for them to tailor the user 

experience closely to their monitoring 

service,” said Sanjay Jhawar, Vice 

President and General Manager for 

Applications at Sonim Technologies. 

He added: “We’ve engineered the 

software natively into the phone, so 

have the highest possible reliability 

and best ease of use in distress situations, 

coupled with virtually 

unbreakable hardware, so you can 

depend on XP3 Sentinel to save lives.” 

It’s estimated there are 6.8 million 

lone workers in this country. 

Peoplesafe is one of the UK’s leading 

providers of simple and lightweight 

equipment and monitoring to keep 

employees as safe as possible. 

Unlike many of its competitors, it 

operates independently of any device 

manufacturer, offering services based on 

the needs of individual lone workers. 

Products include the Identicom, a 

discreet ID card holder that can locate 

and listen in during an emergency, specially 

adapted PDAs and Blackberrys. 

The company’s clients include a 

range of major names like retailers 

Argos, Halfords and Carphone 

Warehouse, house builders 

Persimmon and TaylorWimpey and 

leading car parking company Q Park. 

Peoplesafe 

Tel: 0845 543 2087 

E: ian.johannessen@rocksure.co.uk 

E: lucy.tointon@peoplesafe.co.uk 

www.peoplesafe.co.uk 

Sonim Technologies 

www.sonimtech.com 

AISLE-MASTER 

REACHES NEW HEIGHTS FOR PRIMELINE 

Ireland’s premier logistics and 

supply chain provider Primeline has 

taken delivery of three AC electric 

Aisle-Master articulated forklifts, 

enabling the company to increase 

available storage space at its distribution 

centre in Dublin by an extra 

2,000 pallet spaces. 

After winning a new contract to 

manage a bonded facility for a wines 

and spirits business, Primeline was very 

quickly in need of additional warehouse 

capacity to accommodate the 

much higher volumes of stock. By capitalising 

on the Aisle-Masters’ ability to 

work in narrow aisles and its excellent 

manoeuvrability, Primeline was able to 

cut down the width of the aisles needed 

by its old reach trucks. This allowed the 

rows of racking to be increased from 20 

to 26 in the existing storage area, 

improving pallet density to such an 

extent that any need for costly and disruptive 

relocation could be avoided. 

Primeline’s Warehouse Manager 

David Preston: “we were aware of the 

space saving benefits of the articulated 

system, and together with our materials 

handling consultant Amlac, we arranged 

to trial various brands. Our drivers were 

immediately unanimous in their choice 

of the Aisle-Master as the preferred 

option. They appreciated the smooth 

and effortless operation and were particularly 

impressed with the steady mast 

controls when lifting and lowering loads 

from the highest pallet positions.” 

Lifting 1,000kg to a height of 11.4m 

is a tall order for an articulated truck, 

but Aisle-Master engineers at the 

manufacturing facility in Monaghan 

modified the design of Primeline’s 

fleet to meet this requirement. As all 

Aisle-Masters are manufactured from 

start to finish at the factory, a high 

level of customisation can be offered 

to suit exact customer specifications. 

All Aisle-Master models are 

designed to work both inside and out - 

cushioned tyres enable operation on 

uneven surfaces and gradients, but 

Primeline’s trucks work predominantly 

inside, storing incoming pallets 

and picking them again when required 

for consignments. The new system has 

been up and running or a few months 

now and David Preston is delighted 

with the outcome: “We needed a very 

quick turnaround to cope with the new 

contract, and Aisle-Master was able to 

deliver on this count. The trucks have 

boosted our storage capacity from 

6,000 to 8,000 pallet spaces, and the 

operating environment is very comfortable 

and safe for our drivers.” 

The Aisle-Master range can work in 

aisles of just 1.75m, with capacities of 

up to 2.5 tonnes and lift heights of up to 

12.5 metres, and LPG models are also 

available. The trucks are all designed 

and built at the company’s dedicated 

production facility in Monaghan, 

Ireland, ensuring a top quality product. 

Aisle-Master Ltd 

UK Tel: 07870 976 758 

Email: info@aisle-master.com 

www.aisle-master.com 



Tel: 01923 272960 

WAREHOUSE AND LOGISTICS 


FIRERAY 5000 BEAM DETECTOR 

SAVES FACTORY FROM ACETONE BLAZE 

Acetone in a production area of a 

factory in west Hull caught fire on 16th 

April, however no-one was injured and 

the building escaped intact. A recentlyinstalled 

Fireray 5000 optical beam 

smoke detector sounded the alarm at 

8.45am, when the area had been temporarily 

unmanned. When workers 

had left there had been nothing wrong, 

but the Fireray detector kept watch and 

quickly spotted the rising smoke. 

The alarm signal was picked up by 

the 24-hour manned security lodge, 

who called the fire brigade. Ten fire 

engines from the Humberside Fire and 

Rescue Service arrived within 5 minutes 

and quickly subdued the blaze; all 

staff were evacuated without incident. 

It is thought that the quick reaction to 

the fire starting is what saved the 

building, with the rapidity of the alarm 

and then the firefighters’ response minimising 

the scale and severity of the 

blaze before it could get out of control. 

The fire protection system installer 

for the building, Tim Allerston of 

Global EFP Ltd., said that they had 

recently upgraded the beam detectors 

from 15 year old ones, which had 

become unreliable and prone to false 

alarms and fault conditions. The new 

detectors performed to perfection, 

quickly detecting the fire and triggering 

the alarm - resulting in the building, 

and potentially lives, being saved. 

The Fireray 5000, manufactured by 

Fire Fighting Enterprises Ltd., is an 

advanced optical beam smoke 

detector. Suitable for wide-area fire 

protection, it uses a beam of reflected 

infrared (IR) light to detect interference 

from smoke particles across a 

wide area (up to 100m in length). 

Recent technological developments by 

the company have made the product 

more effective than ever: an automatic, 

motorised beam head compensation 

system keeps the beam working as 

efficiently as possible at all times, even 

when subject to minor building shift 

and dust buildup on the lens. 

Fire Fighting Enterprises Ltd 

Tracy Kirk 

Tel: 01462 444 740 

Email: sales@ffeuk.com 

www.ffeuk.com 

ENERGY SAVING DOORS AND LIGHTING 

PROVE THEY’RE WORTH MORE THAN JUST HOT AIR 

Union Industries, the marketleading 

manufacturer of the 

Matadoor range of Hi-Speed Doors, 

has helped The Bond Group secure 

an interest-free loan from the Carbon 

Trust as part of a major energy 

saving project at the company’s 

premises in Sheerness. 

Union delivered one of its Carbon 

Trust approved energy audits at The 

Bond Group facility, which enabled 

the company to secure funding for 

new Union Bulldoors. 

The Bond Group was established in 

1976 and now operates across five 

regional sites servicing the UK 

employing 200 people and has an 

annual turnover of £15 million. 

Privately owned by the management 

team, the company is recognised 

as the leading refrigeration display 

case remanufacturer supplying all the 

major supermarkets from its Sheerness 

in Kent and Stoke on Trent branches. 

In 2009 The Bond Group opened its 

New Cabinet Division in Telford, 

which completed the company’s 

service provision to this industry. 

As well as utilising the Bulldoors to 

assist with eradicating energy loss 

from loading bays and despatch areas, 

The Bond Group enlisted Union’s 

help with a programme to change the 

internal factory lighting to become 

more energy-efficient. Union 

Industries then incorporated this into 

their loan submission for funding 

from the Carbon Trust. 

In addition to carrying out the 

audit, Union Industries provided heat 

and energy loss payback calculations 

to the Carbon Trust in order for the 

loan to be processed. The heat loss calculation 

system was independently 

verified by a Carbon Trust appointed 

consultant. 

The interest-free-loan provided by 

the Carbon Trust, is designed to pay 

for itself through the energy savings 

that replacement equipment provides. 

The new doors are expected to provide 

energy savings in the excess of 

£10,000 including a saving of in excess 

of £5,000 from the energy-efficient 

lighting. 

Union’s Bulldoors, which are part 

of their Matadoor Range of Hi-Speed 

Doors, can play a major role in preventing 

heat loss from commercial & 

industrial premises. Due to their reliable 

operation and fast operating 

speeds, the Matadoor range ensures 

minimal opportunity for heat loss or 

the ingress of cold air. 

The Carbon Trust, which has the 

aim of accelerating the move to a low 

carbon economy and encouraging the 

development of commercial low 

carbon technologies for the future, 

approved Union’s calculations and 

agreed a loan repayment plan directly 

with The Bond Group, where the 

energy savings from the Bulldoors’ 

installation would cover the monthly 

loan repayments. 

The payback period for the loan is 

three years, and once the loan is paid 

off, the savings will go straight back 

to The Bond Group. 

Gary Bareham, Union Industries 

Technical Sales Manager, said: “For 

companies that are operating in large 

premises, such as The Bond Group, it 

is vital that energy efficient tools are 

in place. The experience we have providing 

audits for our doors has 

allowed us to expand our services into 

other areas to help our customers 

secure funding for energy-efficient 

equipment, for example, as in the case 

of The Bond Group, low-energy 

lighting systems.” 

He added: “With the cost of energy 

rising and the drive towards a lowcarbon 

economy, energy-efficiency, 

temperature control and heat loss are 

big issues within industry. With the 

support of the Carbon Trust, there is 

now more opportunity for companies 

to install our fast acting, reliable doors, 

which are an ideal solution for dealing 

with these energy challenges.” 

Union’s Gary Bareham (left) and Bond 

Group’s John Atkinson (right) at the site in 

Sheerness. 

John Atkinson from The Bond 

Group, said: “Union’s committed support 

to secure the funding from the 

Carbon Trust for the doors and 

lighting has been invaluable. 

“We knew energy-saving measures 

had to be made to our main building. 

The Bulldoor from Union Industries’ 

was the obvious choice when discussing 

solutions and the fact they 

were also able to help us organise the 

loan for the lighting has made this a 

much more straightforward project.” 

Hugh Jones, Director of Solutions for 

the Carbon Trust said: “The Bond 

Group’s use of a Carbon Trust loan to 

pay for the installation of Union’s 

energy saving doors has created a win, 

win, win situation. The Bond Group 

has slashed its energy spend without 

having to spend company cash upfront 

on the installation. Union has increased 

its revenues through the sale. Finally, 

we at the Carbon Trust are achieving 

our aim of reducing carbon emissions.” 

Union Industries 

Tel: 0113 244 8393 

www.unionindustries.co.uk 

NEW BATTERY 

FROM EXIDE TECHNOLOGIES 

Exide Technologies has launched 

a new range of monobloc batteries 

featuring spiral wound AGM technologies. 

The drysafe RECUP (short 

for recuperation) batteries require no 

maintenance (including topping up) 

as the electrolyte is suspended in an 

Absorbed Glass Mat. The main benefit 

is that they offer superior high 

power performance (such as large 

power draws over short durations) 

and are well suited for fast and/or 

opportunity charging as they can 

accept a high charge. 

They are ideal for a range of applications 

including: 

• electric pallet trucks 

• automated guided vehicles 

• hybrid and electric cars 

(especially those that use 

regenerative braking) 

• electric boats 

• go-karts 

• cleaning 

machines. 

The spiral-wound 

design gives a greater 

surface area of positive 

and negative plate within 

the cell and is the most 

efficient way of liberating 

the stored energy from a 

lead acid battery. As well as 

being maintenance free, 

they are vibration resistant, 

can operate effectively in 

low temperatures and have 

minimal health & safety implications 

- due to the electrolyte 

being suspended in a glass microfibre 

mat; no electrolyte is spilt even if the 

battery case is damaged. They can also 

offer 450 charging cycles. 

The drysafe RECUP batteries are 

best used in conjunction with high 

efficiency chargers such as Exide’s 

compact 2100 range of chargers (also 

available in on-board versions). 

The technology has already been 

used successfully in record-breaking 

electric cars and boats as well as the 

ground-breaking Project ULTra personal 

rapid transit system at London 

Heathrow. 

Exide Technologies 

www.exide.com 

NETTO INSTALLS UNISTO 

MANTA ELECTRONIC SEAL TO ENHANCE FLEET SECURITY 

Netto, one of the UK’s leading discounters, 

has enhanced the security 

of its new fleet of delivery vehicles 

by fitting the Manta electronic seal to 

each trailer. Developed and supplied 

by Unisto, the world’s leading supplier 

of reusable electronic security 

seals to the transport industry, Manta 

provides a more effective way of 

sealing the doors of each trailer to 

eliminate unauthorised access as well 

as providing accurate data tracking 

every opening or closing of the doors 

by date and time around the clock. 

A Unisto Manta seal has been fitted 

to each of the 96 refrigerated trailers 

that are being operated by logistics firm 

C Butt on behalf of Netto under a new 

multi-million pound five-year contract 

awarded in 2009. The fleet serves 196 

Netto stores throughout England from 

distribution centres located at South 

Elmsall, West Yorkshire and Daventry, 

Northamptonshire. 

States Netto’s Head of Loss 

Prevention Steve Teatum: “We 

selected the Unisto Manta after effectively 

discounting the use of lesser 

mechanical-based solutions that did 

not provide the required level of security 

and delivery performance data 

that would link with the geographical 

positioning data available through the 

Isotrak system to track deliveries and 

performance.” 

The Manta seal is very easy to use and 

generates a random 4 digit seal number 

on the integral LED every time the doors 

are closed. This unique seal number is 

recorded on the vehicle delivery manifest 

and can be visually checked at any time 

by pressing a single button to detect any 

unauthorised opening. 

“Manta provides us with a clear audit 

trail showing each time the doors are 

opened or closed during planned journeys 

and enables us to identify any 

anomalies and take corrective action 

when required,” continues Steve Teatum. 

“The system has already reduced losses 

during the delivery cycle and we expect 

it to continue to provide us with further 

efficiency gains in the future.” 

To assist the investigation process 

should the security number not match 

the vehicle manifest, the Manta seal 

stores data on the last 100 events providing 

a timed audit trail for detailed 

analysis of driver or trailer histories. 

The data can be downloaded via 

infrared (IrDA Interface) links using 

SealTrak, a small handheld unit with a 

USB connection that enables data to 

be exported using XML format for use 

in commonly used spreadsheet and 

database programmes. 

This data can also be used in conjunction 

with GPS-based location and 

performance data provided by the 

Isotrack Active Transport Management 

system used to analyse single or multidrop 

deliveries. The combined data 

produces more detailed audit trails that 

can show when vehicles arrive at their 

destinations, the time spent waiting to 

be unloaded, unloading periods and 

departure times. This information can 

be used to ensure that service levels are 

being achieved and highlight where 

any delays may be occurring. 

“Unisto worked closely in partnership 

with us to provide a cost effective 

solution that meets all our security 

requirements,” added Jason Ward of 

C Butt. “We are delighted with the 

performance and reliability of the 

Manta seal and there has not been a 

single instance of failure. It has 

become an integral part of our dedicated 

fleet operations helping us to 

securely manage the receipt and 

despatch of products from source 

through to the end user. It is also 

enabling us to enhance our range of 

services and differentiate the business 

in this competitive market sector.” 

Unisto Limited 

Donald Miller 

Tel: 01483 209100 

Email: dmiller@unisto.co.uk 

www.unisto.co.uk 



Email: grocery@flame1.com MINTEL - WWW.MINTEL.COM 

Tel: 01923 272960 

Valued at £484 million, the male 

grooming market in the UK has 

grown only marginally - by just 3% - 

over the last three years. Recession 

and unemployment have not helped 

this market with a lack of routine or 

the need to look professional, behind 

the slight decline in usage in the last 

year. However, there are many positive 

factors at play in the sector. A 

rising interest in personal appearance 

and a greater acceptability of 

using skincare, together with 

increasing information about 

grooming in the media, and the 

availability of an increasing range of 

products are all contributing to a 

growth of interest in the male 

grooming market. 

Exclusive research shows how 

MEN'S GROOMING 

appearance is as important to men as 

it is to women. Today, almost six in 

ten (57%) men exercise or do some 

form of sport each week, while over a 

third think it is important to keep 

young-looking. Young men are of 

greatest value to the grooming market 

because not only are they more experimental 

with their appearance and 

spend more time on grooming, but 

they are also more likely to use a 

wider range of grooming products. 

According to Mintel data, the 

heaviest users of grooming products 

in general are aged under 35. Two in 

five men aged under 25 regularly use 

more than four grooming products, 

as do one third of men aged 25-34, 

compared to just 8% over those aged 

over 55. 

In terms of skincare products, these 

are particularly popular within the 25- 

34 age group, with 47% of this group 

using face creams and lotions, the 

highest of any demographic group. 

Looking at brand loyalty, this is relatively 

high. As many as four in ten 

men only use one brand in any given 

category, this is highest among under 

25s and 35s - which highlights why 

this age group is so heavily targeted. 

Much market potential lies with the 

25-34 age group, which is predicted to 

grow by 12% over the next five years. 

These men are likely to be more concerned 

over issues such as aging, they 

are also young enough to be influenced 

by media coverage of male 

appearance. 

Manufacturers are concentrating 

their efforts on mainstream areas such 

as skincare, deodorants and hair care. 

Product launch activity is led by skincare, 

from gradual tan moisturizers to 

anti-ageing, as well as body lotions, 

which accounted for a third of new 

product launches in 2009. More than 

half of launches have a herbal and 

botanical claim. Accounting for 25p in 

every £1 spent on men's grooming 

products, skincare is very much the 

focus of new product innovation. 

Although growth has been steady for 

the sector, it is expected to grow in 

value. 

The recession has indirectly contributed 

to a decline in heavy users of 

shaving products as being clean 

shaven looks more professional and a 

rise in unemployment reduces the 

need to shave. However, luxury men's 

skincare ranges are expanding and 

they offers further scope for differentiating 

brands. 

CAKES & CAKE BARS 

The cake & cake bars market grew 

strongly over the last five years to 

reach £1.6billion in 2009, with value 

sales driven by rising ingredient 

costs and the premiumisation trend. 

Cakes and cake bars represent a 

large and relatively mature market 

which Mintel values at £1.63 billion in 

2009. Sales remain buoyant with in 

excess of two thirds of adults regularly 

consuming cakes. 

Portability has emerged as a key 

issue for many consumers, particularly 

the 3 million parents with 

children under 4-years-old and the 3.8 

million with children aged 5 to 9 years 

old, which has helped increase sales of 

cake bars and individually wrapped 

cakes, the fastest growing segment of 

the market. 

Reformulations along the lines of 

the fruit-based Evoid Cola, could help 

drive further penetration of the school 

lunch box market. Individually 

wrapped cakes and cake bars have 

already benefited from the perception 

that they are less unhealthy than 

crisps or chocolate. 

Cakes targeted at specific occasions 

such as Christmas or birthdays have 

out-performed the market, benefiting 

from a growing consumer interest in 

celebrations such as Easter and 

Halloween. 

Half of consumers like to treat 

themselves to cake from time to 

time. But this sentiment is more 

pronounced among older consumers 

and those who tend to eat 

or serve cake for special occasions 

and afternoon tea. 

Cakes are established snacks for the 

home but have yet to reach the same 

level of penetration in the on-the-go 

snacking market. The snacking at 

work occasion has the potential to 

broaden the existing cake user base if 

wrapped cakes and cake bars are 

given greater prominent in office 

vending machines. 

Multiple retailers (80%) are the 

dominant force for cake and cake bar 

retailing, mirroring their strong position 

elsewhere in the wider food 

category. Cakes lend themselves well 

to their sale through multiples given 

their ease of display. However, there is 

evidence that many multiples have 

cut back on the number of cake and 

cake bar lines that they stock during 

the recession. Although they remain a 

popular product to place alongside 

morning goods and biscuits as well as 

for end-of-aisle promotions, retailers 

have chosen to drop some premium 

lines as the recession took hold and 

some consumers traded down. 

The market for cakes and cake bars 

is set to continue to evolve with health 

an especially important area. Volumes 

are set to remain largely stable with 

added value the main driver in raising 

the value of retail sales. Innovation is 

set to continue as the sector looks at 

ways of further stimulating sales from 

consumers who, while they like to eat 

cake, are changing the way they consume 

the product. Areas such as 

indulgence and crossover with products 

outside of the cake market are set 

to continue. Brands will strengthen 

their presence as the recession fades 

despite the efforts given recently by 

retailers to improve the profile of 

own-label. 

EGGS 

Eggs have experienced a revival in 

sales, between 2007 and 2009 alone, 

value sales of eggs went up by some 

28%, while volume sales rose 5%. 

Sales of eggs were pushed up as 

consumers traded up to more expensive 

free-range eggs, and poultry 

farmers faced higher production costs 

as poultry feed and energy prices 

were pushed up. 

Welfare issues have increased in 

importance for consumers, today, 

three quarters of Brits (73%) eat free 

range eggs compared to a third who 

eat battery eggs. 

Barn eggs have slowly increased 

their share of the market from a low 

base; however egg producers have 

been slow in communicating to consumers 

what barn eggs are. 

Today, almost 12 million consumers 

feel own label eggs are no different 

from branded ranges, with just 4 million 

stating they prefer the branded 

options. 

The health benefits of eggs are an 

important consideration for consumers, 

recent studies have revealed 

that eggs do not have a negative 

impact on cholesterol levels, but are 

actually good for health as they are 

high in protein and fatty acids. Egg 

producers should continue to reinforce 

and communicate the nutritional 

benefits of eggs as 17% of consumers 

eat fewer eggs now as they feel they 

are high in cholesterol. 

Meanwhile, a third of consumers 

eat eggs because of their protein 

levels, with a further third eating eggs 

as they understand they form an 

important part of a healthy diet. 

Consumers are 'creatures of habit' 

when buying eggs - only 16% are 

adventurous enough to have eaten 

three or more different types of eggs 

in the last year. 

Eggs are primarily eaten for breakfast; 

consumption is however higher 

over the weekend (41%), compared to 

the weekday (27%) when time pressures 

restrict the amount of time spent 

at the breakfast table. 

The convenience of eggs appeals 

to just under half of consumers, 

due to their ease of preparation and 

versatility. 

Supermarkets remain the primary 

distribution channel for eggs, with a 

market share of 84%. With more 

shelf space than independent 

retailers, they are able to stock a 

wider selection of egg types, both 

branded and own-label, allowing 

consumers to choose the type of egg 

they want depending on their 

budget. 

Smaller independent retailers 

stock a narrower selection of eggs, 

and as these retailers are more often 

used to top up a weekly shop, or in 

emergencies, consumers have less 

option but to buy whatever eggs are 

available at the different price 

points. 

BRITAIN'S YOUNG ADULTS REFUSE TO FLY THE NEST FOR HOLIDAY TRAVEL 

Holidays for the young aren't 

what they used to be. Once Britain's 

youth couldn't wait to escape their 

parents to see the big wide world, 

but now it seems the nation's young 

adults would rather stay within safe 

reach of mum's apron strings. 

Indeed, new research from Mintel 

finds there has been a dramatic 

decrease in the number of young Brits 

who feel the need to escape from their 

parents when holidaying. In 2008, 

over a third (36%) of Britain's youngsters 

aged between 16 and 25 longed 

to escape from their parents, but today 

this figure has declined to just 23%. 

It seems tough economic conditions 

are having a strong influence on the 

level of independence viable for 

young holidaymakers, but that's not 

the only influence. Indeed, almost a 

fifth of Britain's young (18%) say they 

can not afford to go on holiday 

without their mum and dad - a figure 

which is actually down six percentage 

points (24%) since 2008. 

Tom Rees, Senior Travel Analyst at 

Mintel, said: "Young travellers are 

becoming less negative towards the 

idea of family holidays. While the 

Recession may have played its part in 

encouraging Britain's young adults to 

get a paid for break with their family, 

these figures highlight the fact that its 

not about cost for those choosing to do 

so. However, Recession-driven 

recruitment freezes have hit graduates 

particularly hard and created a real 

fear that a 'lost generation' will be the 

legacy - influencing both their attitudes 

towards holidays and their 

ability to travel.” 

Meanwhile, almost a quarter (22%) 

of this age group say that difficulty in 

finding a job is making it harder to go 

on holiday and almost one in ten 

youngsters (9%) complain about 

problems they have with student 

loans which have made it harder to 

go on holiday. And the future doesn't 

look too bright for those parents 

longing to return to a quiet break for 

two, as around a quarter (23%) of 

those aged between 16 and 25 admit 

that they are likely to go on holiday 

with their parents again in the future. 

Holidaying with the family is not 

just restricted to the younger end of 

this age group and it seems gender is 

also a factor. Almost four in ten (37%) 

men aged between 21 and 25 admit to 

having holidayed abroad with their 

parents in the past three years, while a 

further three in ten (31%) say they 

have holidayed at home in the company 

of mum and dad in the same 

time. However, it seems that Britain's 

young women, are showing greater 

independence than their male counterparts, 

as less than a third of women 

aged between 21 and 25 (32%) have 

holidayed abroad with their parents in 

the last three years while a further 

(25%) have holidayed at home in the 

same company. 

WWW.GROCERYTRADER.CO.UK/MINTEL


Tel: 01923 272960 

INDUSTRY DATES 

3-7 August - Great British Beer Festival 2010, Earls Court, London. www.gbbf.camra.org.uk 

5-7 September - Speciality & Fine Food Fair 2010, Olympia, London. www.specialityandfinefoodfairs.co.uk 

7-8 September - The Dairy Event and Livestock Show at the NEC Birmingham. www.dairyevent.co.uk 

17 September - Campden BRI is holding a seminar. www.campden.co.uk/country-origin-seminar.htm 

INDUSTRY NEWS 

20-22 September - Glee, NEC, Birmingham. www.gleebirmingham.com 

23 September - FAB Research Conference, Feeding Success. Oxford. www.fabresearch.org.uk 

21-25 October - International Salone del Guston and Terra Madre 2010, Turin, Italy. www.salonedelgusto.it www.terramadre.org 

23-24 October - Christmas Craft, Food & Country Gift Fair, Broadlands. www.craft-show.co.uk 

27-28 October - The World Fruit & Vegetable Show London 2010, ExCeL, London. www.wfvexpo.com 

28-29 October - 5th International Fresenius Conference, Frankfurt, Germany. Email: info@akademie-fresenius.de 

6-7 November - Cake International, NEC Birmingham. www.ichf.co.uk 

11 November - True Taste Food & Drink Awards, Pembrokeshire. www.walesthetruetaste.co.uk 

12-14 November - The Wine Show London, Olympia, London. www.wineshow.co.uk 

6-9 November - IMHX International Materials Handling Exhibition, NEC. www.imhx.biz 

24-25 November - Own Label Show at the Barbican, London. www.ownlabelshow.co.uk 

24-26 January 2011 - Hospitality 2011 at the NEC Birmingham. www.hospitalityshow.co.uk 

27 January 2011 - Product of the Year 2011 winner announced. www.productoftheyear.co.uk 

13-16 March 2011 - Pro2Pac : Processing & Packaging Solutions for the Food & Drink Industry, ExCeL London. www.pro2pac.co.uk 

22-23 September 2011 - 360ºIT Show, Earls Court. www.360itevent.com 

OTHER DATES 

Aug 1 FORMULA ONE - Hungarian GP, Hungaroring 

Aug 1 MOTORCYCLING - World Superbikes, Great Britain 

Aug 1 MOTOR RACING - Touring Car Championship, Czech Rep 

Aug 5-8 GOLF - WGC-Bridgestone Invitational, Akron, Ohio 

Aug 6-10 CRICKET - England v Pakistan, Second Test, Edgbaston 

Aug 6 ATHLETICS - Diamond League, Stockholm 

Aug 7 RUGBY UNION - Tri-Nations, New Zealand v Australia 

Aug 8 MOTOR RACING - Indycar Series, Mid-Ohio 

Aug 8 MOTOR RACING - British Touring Car Championship 

Aug 8 MOTORCYCLING - British Superbikes, Brands Hatch 

Aug 9-15 TENNIS - ATP Rogers Cup, Toronto 

Aug 10 FOOTBALL - U21 International, Republic of Ireland v Estonia 

Aug 11 FOOTBALL - International friendlies 

Aug 12-15 GOLF - USPGA Championship, Whistling Straits 

Aug 13-14 ATHLETICS - Diamond League, London 

Aug 14 FOOTBALL - Scottish Premier League season begins 

CROSSWORD 

Across 

1 Race all round the city (14) 

9 Produce finish in green possibly (8) 

10 Spike helps to keep Ron going (5) 

12 Impudence that’s lower than 

cheek! (4) 

13 One sees them through them 

perhaps (10) 

15 Let Diane become involved (8) 

16 Firm takes abstainer on to 

produce thread (6) 

18 Vehicle overturned in the ancient 

country (6) 

20 Many a workroom by the 

drowned valley in Italy (8) 

23 Course sailor’s taking of 

purgative medicine (5,5) 

24 Esmé removed the flighty 

creature (4) 

26 Entering right into the opening 

passage (5) 

27 Small fleet to float away, I’ll be 

bound (8) 

28 Catching a long way down (4-3,7) 

Difficulty Level: 

Down 

2 Detailed feline (4,3) 

3 Being unable to fly, he goes into 

the Academy (4) 

4 Little grebe did seem to lose 

second mate (8) 

5 To make wealthy men, Richard 

included (6) 

6 He got a plan involving seven 

sides (10) 

7 A minor radical (7) 

8 Takes a very long time as one gets 

older and older (4,3,4) 

11 Hospital number (11) 

14 Idiot, after noon comin’ round on 

deck (10) 

17 Finishes knitting and sets sail (5,3) 

19 Favour a small flower (7) 

21 Balmier sort of earth used for 

embankment (7) 

22 Two fellows in real trouble - it’s a 

lottery (6) 

25 One among bachelors finds 

prejudice (4) 

The Rules: To complete the Sudoku puzzles you simply need to fill in all the empty squares in the grid with the digits 1 to 9. Every row, column and 3 x 3 box 

should contain the digits 1 to 9. - To solve the puzzles, go to www.sudokusolver.co.uk. 

 

Aug 14 CRICKET - Twenty20 Cup finals day, The Rose Bowl 

Aug 14-26 GENERAL - Youth Olympic Games, Singapore 

Aug 15 MOTORCYCLING - MotoGP, Czech Republic 

Aug 16-22 TENNIS - ATP Western Masters, Cincinnati 

Aug 17-20 RACING - Ebor Meeting, York 

Aug 18-22 CRICKET - England v Pakistan, Third Test, The Oval 

Aug 18-22 RALLYING - ADAC Rally of Germany 

Aug 19 ATHLETICS - Diamond League, Zurich 

Aug 19-22 CANOEING - Sprint World Championships, Poznan 

Aug 21 RUGBY UNION - Tri-Nations, South Africa v New Zealand 

Aug 22 MOTOR RACING - Indycar Series, Infineon 

Aug 22 MOTOR RACING - British Touring Car Championship 

Aug 23-29 BADMINTON - World Championships, Paris 

Aug 26-30 CRICKET - England v Pakistan, Fourth Test, Lord's 

Aug 27 ATHLETICS - Diamond League, Brussels 

Aug 28 RUGBY LEAGUE - Challenge Cup Final, Wembley 

JULY SOLUTIONS - ACROSS: 1. Stage-struck 8. Forthcoming 11. Amid 12. Each 13. Rigours 15. Replete 16. Shied 17. Acre 18. Rave 19. Magic 21. Narwhal 22. Cabinet 23. Nuns 

26. Ante 27. Telephoning 28. Free-and-easy DOWN: 2. Trod 3. Gathers 4. Sack 5. Removed 6. Cane 7. Fair warning 8. Fingerprint 9. Gale warning 10. Shoe leather 14. Shoal 

15. Relic 19. Maltese 20. Cayenne 24. Seer 25. Shun 26. Ants 

SUDOKU 

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5 

3 

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SPONSORED BY CELLARVINO - www.cellarvino.com 

Post your completed entries to: The Grocery Trader Crossword, 

12 Kings Park, Primrose Hill, Kings Langley, Herts WD4 8ST 

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SPONSORED BY CELLARVINO - www.cellarvino.com 

Post your completed entries to: The Grocery Trader Sudoku, 

12 Kings Park, Primrose Hill, Kings Langley, Herts WD4 8ST 

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CONTACT DETAILS 


THE FINAL WORD 

MIDCOUNTIES STRIKES GOLD FOR INVESTING IN ITS PEOPLE 

The Midcounties Co-operative has achieved the Investors 

in People Gold award. 

The member-owned community retailer was recognised 

by independent assessors for its commitment to 

developing colleagues through training, career 

progression and support as an integral part of its 

successful business. 

The Society employs 8,500 people in its food retail, 

funeral, travel, pharmacy, childcare nurseries, childcare 

vouchers and Co-operative IT businesses, and is one of 

only 179 organisations to gain the top accolade. 

Tarra Simmons, Learning and Development Manager with 

Midcounties, said: “It is a real coup to achieve the gold 

standard at the first attempt. We gained corporate 

recognition status in 2007. We have invested heavily in 

both time and money in our people strategy, which is 

reaping rewards for colleagues and for the business. We are delighted that this external 

assessment has found substantial evidence to support this and it shows that ‘Team 

Midcounties’ is going from strength to strength.” 

NATIONAL FLEXIBLE RECRUITS TOP PROFESSIONAL 

National Flexible, the UK’s largest distributor of OPP, 

laminates and special films, has continued to strengthen 

its professional workforce by recruiting a new Area Sales 

Manager to cover South-East England. 

Based in Northamptonshire, Ian Crofts will be the main 

contact for all new prospects in the south, as well as 

continuing the relationships with current clients. 

Ian has been in the flexible packaging industry for some 

16 years and has a developed a wealth of knowledge 

whilst working for a number of packaging companies 

including Vista Packaging and Koroso. As well as being 

extremely competent in his field of expertise, Ian has also 

excelled in his personal life and is rated a top 10 UK 

squash player for his age group. 

CARAVAN NATIONAL 5-A-SIDE CHAMPIONS NAMED 

The seventh Annual Caravan National 5-a-side Football 

Tournament, sponsored by Warburtons, took place on 

Saturday 17th July with 39 teams taking part. A great 

time was had by all who attended and a huge effort was 

made by each of the teams, a true reflection of the 

dedication across the industry to both the wider work of 

Caravan and the overall commitment to sporting 

endeavour from the teams. A fantastic £20,000 was 

raised for the Charity. 

The 39 teams from across the industry, including a number of new teams to the event, 

competed fiercely to win the title. Kavli made it to the final after beating the Co-operative 

team 1-0, while Quantica Search & Selection had a more difficult run to the final after their 

semi-final finished 0-0 taking it to penalties where they eventually won 4-3, beating the 

McCambridge Group team. 

A closely fought final saw Quantica Search & Selection beat Kavli 1-0. The Kavli team were 

close to equalising but unfortunately their goal was controversially disallowed by the 

referee. For those who did not qualify for the Cup, a Plate competition was held with 

Buckingham Foods beating Kellogg's 2-0. 

The Cup winners were presented with their trophies and were delighted to receive a Dell 

Mini Notebook for each team member. The runners up didn’t go away empty handed each 

winning a portable DVD player. These fantastic prizes were sponsored by Tetley GB. 

THE SAUCY FISH CO. TAKES TOP SPOT IN SUPERMEAT & FISH AWARDS 

The Saucy Fish Co.’s Foil Bake Bag range has scooped the 

top title of Best Packaging at the SuperMeat & Fish 

Awards, beating off a record number of entries from the 

likes of Sainsbury’s Taste the Difference. 

The awards by trade magazine Meat Trades Journal - 

which reward excellence in supermarket retailing and 

industry pioneers - saw The Saucy Fish Co. take the top 

accolade for this four-strong range of fish fillets and king 

prawns, stocked in Tesco stores across the UK and online 

at tesco.com. 

Judges praised not only The Saucy Fish Co.’s packaging 

design but the innovation behind it, making it easier to 

serve perfect fish dishes every time and encouraging 

more shoppers to enjoy their recommended two portions 

of fish each week. 

From left Trish Fraser, Joint MD of 

IBP, the Investors in People Centre 

for London and the South East, 

and, from Midcounties Cooperative, 

Ben Reid, Chief 

Executive, John Boot, President, 

Mari Frost, Head of HR 

Operations. 

Ian Crofts, National Flexible, new 

Area Sales Manager, South-East 

England. 

The winning team, Quantica 

Search & Selection. 

Left to right: The Saucy Fish Co.’s 

Simon Smith, Scott Pearson, Fresh 

Fish Buyer at Tesco, Linda Arnold, 

Technical Manager at Tesco and 

presenter Mark Durden-Smith 

who hosted the awards. 

Simon Smith, Sales and Marketing Director at The Saucy Fish Co, said: “We’ve introduced a 

brand new chilled fish cooking concept to the market with the launch earlier this year. We 

worked hard to perfect its quality and performance and we’re delighted that our expertise 

and attention to detail has been recognised. Our Foil Bake Bag range is targeted at those 

who love fish but maybe don’t have the time or confidence to cook it at home.” 

Published by Grandflame Limited - www.grandflame.co.uk: 

12 Kings Park, Primrose Hill, Kings Langley, Hertfordshire, WD4 8ST. 

Tel: 01923 272960 Fax: 01923 270760 Email: grocery@flame1.com www.grocerytrader.co.uk 

Editor: Charles Smith Tel: 01923 272962 Email: grocery@flame1.com 

Publisher: James Surridge Tel: 01923 272965 Email: grocery@flame1.com 

Editorial Sales: Charles Smith Tel: 01923 272960 Email: grocery@flame1.com 

Advertising Sales: Graeme Walker Tel: 01923 272960 Email: walker@flame1.com 

Design - Magazine: Andy Page Tel: 01923 272932 Email: andy@flame1.com 

Design - Web: James Plough Tel: 01923 272965 Email: grocery@flame1.com 

Accounts: Nancy Newberry Tel: 01923 272998 Email: grocery@flame1.com 

Subscriptions: Brian McAdam Tel: 01923 272998 Email: brian@flame1.com 

Press Release Email: grocery@flame1.com 

ISSN Number - 1356-5419 

The Grocery Trader is published 12 times a year by Grandflame Ltd. Although every effort is made to ensure the 

accuracy and reliability of material published in The Grocery Trader, Grandflame Ltd and their Agents can accept 

no responsibility for the veracity of claims made by contributors, manufacturers or advertisers. Copyright for all 

material published in this journal remains with Grandflame Ltd and their Agents. © Grandflame Ltd. 2009

grocery - food - Grandflame Ltd

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