Annual Report 2012/13 - Clas Ohlson

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Risks and uncertainties Clas Ohlson’s operations entail risks that could have varying degrees of negative impact on the Group. These can be divided into operational risks, such as a competitive product range or a changed competitive situation, and financial risks, primarily currency exposure. Operational and financial risks can have both a short and long-term impact on the ability to achieve set objectives in accordance with the company’s business plan. Clas Ohlson works continuously to update the Group’s risk situation by conducting a documented, systematic process in which risks are identified, measured, monitored and reported. Priority is assigned to risks considered most negative in terms of probable occurrence and their conceivable effects on the operations. The risks are compiled in risk charts to provide a map of the overall exposure. Maps are compiled at Group level and are a key component of the executive management and Board’s strategic and operational control. The Group’s Risk Committee performs the work involved in compiling, monitoring and developing risk management. These efforts will remain a high priority as the company continues to grow and develop. Purchasing in Asia Clas Ohlson currently purchases about 37 per cent of the company’s products in Asia, mostly from China. The proportion of purchasing from Asia will increase through the company’s own purchasing company. This will boost the company’s competitiveness in the ongoing expansion process. Increased single-country exposure entails greater risk (political risk, transport risk, currency risk and so forth). IT systems Clas Ohlson’s operations are highly dependent on IT support. As a result, it is essential that IT systems provide effective and reliable support for the company’s day-to-day operations. The IT structure is under continuous development. Competition A clear trend in the European retail market is that major nationwide chains are growing, usually at the expense of Operational risks Expansion in the UK and Germany Expansion in the UK and Germany presents opportunities for Clas Ohlson due to additional markets, but also entails risks. One risk is that the brand is relatively unknown and establishment is expected to take a long time. For more information about the UK and Germany, refer to pages 18–19. Plug-in thermostat. Frost protection. Ideal for regulating fan heaters or radiators. Simply set the temperature at which the appliance is to turn on or off. Plugs into the wall socket. For indoor use. 18-2168 USD/SEK exchange rate (per month) Valuta USD/SEK 7.50 7.00 6.50 6.00 5.50 M J J A S O N D J F M A 2012/13 2011/12 Source: Riksbanken The graph shows the average exchange rate for USD/SEK. The USD is Clas Ohlson’s principal purchasing currency. The exchange rate against the SEK at the start of the financial year on 1 May 2012 was SEK 6.72. The exchange rate gradually strengthened during the fiscal year, except for a slight weakening during the final quarter. On 30 April 2013, the rate was SEK 6.56, down 2 per cent. The highest exchange rate during the financial year was SEK 7.29, recorded in June 2012, while the lowest was SEK 6.29, noted in February 2013. The average exchange rate for 2012/13 was 6.66 (6.60). 24 Operations
smaller, individual specialist retailers. The major chains and retailers are establishing themselves in several countries through both own stores and acquisitions. As a result, market players have become fewer and larger. During the financial year, competition intensified due to more stores and shopping centres, particularly in the Nordic region. For more information, refer to page 11. Logistics Clas Ohlson’s distribution centre in Insjön is the hub of the Group’s entire logistics chain. From here, goods are distributed to all stores and to mail order/Internet customers. In recent years, the distribution centre has been expanded to further optimise the company’s logistics. However, concentrating all logistics to one location entails risks. These include communication and infrastructure disruptions, fire and strikes. Key individuals An increasingly critical success factor is being able to attract and retain key employees. Clas Ohlson’s remuneration policy was changed in the 2008/09 financial year, following a resolution by the Annual General Meeting to allow a higher percentage of variable, performance-based remuneration. For more information, refer to page 56. The company’s geographical location requires flexible working conditions, which is essential for attracting and retaining key individuals from other locations. Shrinkage Clas Ohlson is exposed to shrinkage on a daily basis, including shoplifting, theft and other types of criminal activity. Clas Ohlson works to reduce shrinkage through longterm preventive measures such as training programmes, technical equipment and ongoing monitoring, assessment and adaptation of security measures. Financial risks Economic climate The retail market in general is adversely affected by a weak economy and although Clas Ohlson sells products for everyday use, a weak retail market will have a negative impact on the company’s sales. However, the broad and affordable product range is less sensitive to cyclical fluctuations than that of many other retailers. More than 80 per cent of the products sold by Clas Ohlson are priced at less than SEK 300. The company’s broad product range, with five different product categories, also entails lower risk since demand in one product category could increase while demand in another category falls. Wage inflation in manufacturing countries Clas Ohlson is affected by wage-level changes in countries where the company’s products are manufactured. This can vary between products depending on how much labour is involved in the manufacturing process. Corporate Social Responsibility (CSR) Demands for companies to accept social responsibility (Corporate Social Responsibility) are growing. Clas Ohlson works proactively with these issues, since they are strategically significant and contribute to building a long-term sustainable business. If these social responsibilities are neglected, the company risks losing sales and market shares. For more information about Clas Ohlson’s sustainability efforts, refer to pages 27–43. Product range The company’s most important task is to offer customers a broad and attractive product range. If Clas Ohlson were to misjudge new trends or product categories, this could entail lower growth and profitability. WIRELESS Wireless optical smoke alarm. Wireless connectivity. Alarms one, alarms all! 36-4556 NOK/SEK exchange rate (per month) Valuta NOK/SEK 1.20 1.18 1.16 1.14 1.12 1.10 M J J A S O N D J F M A 2012/13 2011/12 Source: Riksbanken The graph shows the average exchange rate for NOK/SEK. Norway accounts for approximately 40 per cent of Clas Ohlson’s sales. At the start of the financial year on 1 May 2012, the exchange rate for the Norwegian krone (NOK) against the SEK was 1.17. During the financial year, the trend for the Norwegian krona (NOK) could be compared to a rollercoaster. The price declined significantly in the summer, followed by a sharp upswing in the autumn. Another strong decline was noted during the last quarter of the financial year. On 30 April 2013, the exchange rate was 1.12, down 4 per cent. The highest exchange rate during the financial year was 1.20 recorded in May 2012, while the lowest was 1.11, noted in March 2013. The average exchange rate for 2012/13 was 1.16 (1.17). Operations 25
Page 1 and 2: Annual Report 2012/13
Page 3 and 4: More people discover Clas Ohls Clas
Page 5 and 6: International expansion The year in
Page 7 and 8: share responsibility for improving
Page 9 and 10: Strategic orientation Clas Ohlson
Page 11 and 12: High level of service The level of
Page 13 and 14: Market overview Overall, the retail
Page 15 and 16: and Kjell & Co. As shown in the tab
Page 17 and 18: Marketing Our marketing communicati
Page 19 and 20: Multi-channel strategy - “one Cla
Page 21 and 22: Three sizes Clas Ohlson has custome
Page 23 and 24: New markets - the key to internatio
Page 25 and 26: environmental properties of product
Page 27: Clas Ohlson's distribution centre i
Page 31 and 32: Sustainable development Clas Ohlson
Page 33 and 34: Significant events during the year
Page 35 and 36: Business ethics Clas Ohlson works t
Page 37 and 38: Preventive and training measures In
Page 39 and 40: The CSR audit process At Clas Ohlso
Page 41 and 42: From Lund to London in less than tw
Page 43 and 44: Focus on spare parts - Clas Ohlson
Page 45 and 46: Organisation and responsibility Env
Page 47 and 48: Clas Ohlson’s catalogues are prin
Page 49 and 50: One of Sweden's largest Annual Gene
Page 51 and 52: Trend in share capital Additional A
Page 53 and 54: On 21 November 2012, the Swedish Go
Page 55 and 56: ses the Chairman of the AGM. At Cla
Page 57 and 58: nance of subsidiaries, as well as t
Page 59 and 60: Control environment The control env
Page 61 and 62: financial year, LTI 2010 was conclu
Page 63 and 64: Comments Sales Sales amounted to SE
Page 65 and 66: Group Balance sheet SEK M Note 30 A
Page 67 and 68: Parent Company Balance sheet SEK M
Page 69 and 70: and expenses directly attributable
Page 71 and 72: Price risk The price risk is regard
Page 73 and 74: emuneration is also conditional upo
Page 75 and 76: Note 10 Earnings per share Earnings
Page 77 and 78: Of the total expense, SEK 0.0 M (0.
Page 79 and 80:
Group 2012/13 2011/12 Rents and lea
Page 81 and 82:
Audit report To the Annual General
Page 83 and 84:
Björn Haid Board member since 1990
Page 85 and 86:
Henrik Andersson Board member since
Page 87 and 88:
Göran Melin CFO. Employee since 20
Page 89 and 90:
Addresses Head office Clas Ohlson A
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Annual Report 2012/13 - Clas Ohlson

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