PALMETTO GBA 2010 ANNUAL REPORT

COMPANY OVERVIEW
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Palmetto GBA is a leading provider
of technical, administrative and
contact-center services to the federal
government. Our primary business
is providing services to the Centers
for Medicare and Medicaid Services
(CMS), Medicare beneficiaries and
Medicare providers. Palmetto GBA is
one of only two Medicare contractors
with experience in all Medicare
business segments: Medicare Part
A, Medicare Part B, Durable Medical
Equipment and Regional Home Health
and Hospice. Palmetto GBA has
administered Medicare contracts for 45
years and currently serves 11.3 million
beneficiaries in all 50 states.
Palmetto GBA is comprised of more
than 2,000 associates in Georgia, Ohio,
Illinois and South Carolina as well as
additional staff support throughout
various jurisdictions. In 2010, Palmetto
GBA processed more than 179 million
Medicare claims and paid more than
$59 billion in benefits. An undisputed
reputation and commitment to
operational excellence have resulted in
ever-increasing customer satisfaction,
product performance and efficiency.